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Date Reviewed: 12/09/2009
ashahat from unknown Member Since: 11/30/2009 View Member's: Reviews	I received my order the next day and it was exactly what I ordered. We haven't "played" with it yet, but it looks like it is in perfect condition. I will not hesitate to order with you in the future. Thanks!!!	Overall Rating
Date Reviewed: 12/09/2009
jonnymoochie from unknown Member Since: 11/30/2009 View Member's: Reviews	Its rare that i shop on line but Mac Mall has not disappointed me yet. Well, I spoke too soon Still haven't received my order and have had no emails or confirmations on where the package is or when it will arrive. 2 days late	Overall Rating
Date Reviewed: 12/09/2009
cincibengal66 from unknown Member Since: 11/30/2009 View Member's: Reviews	Love the website! Great customer service over the phone!	Overall Rating
Date Reviewed: 12/09/2009
cleoroberts from unknown Member Since: 11/30/2009 View Member's: Reviews	I don't do a lot of online shopping. But ordering this product was a breeze.	Overall Rating
Date Reviewed: 12/09/2009
CUHalicine from unknown Member Since: 11/30/2009 View Member's: Reviews	Will shop again!	Overall Rating
Date Reviewed: 12/09/2009
lehi_tigger from unknown Member Since: 11/23/2009 View Member's: Reviews	So far it was very easy.	Overall Rating
Date Reviewed: 12/08/2009
shirle3 from unknown Member Since: 11/28/2009 View Member's: Reviews	Though I have ordered recently from MacMall, I had to fill in the new customer section as my ID and password were not accepted.	Overall Rating
Date Reviewed: 12/08/2009
alycemaysk from unknown Member Since: 11/27/2009 View Member's: Reviews	Have always had good service from MacMall	Overall Rating
Date Reviewed: 12/08/2009
b4377 from unknown Member Since: 11/22/2009 View Member's: Reviews	Great products, easy ordering and friendly customer service.	Overall Rating
Date Reviewed: 12/08/2009
pyatd from unknown Member Since: 11/22/2009 View Member's: Reviews	Very Pleased	Overall Rating
Date Reviewed: 12/07/2009
reblerocker4200 from unknown Member Since: 11/28/2009 View Member's: Reviews	good to do business with. great deals	Overall Rating
Date Reviewed: 12/07/2009
fanuja from unknown Member Since: 11/28/2009 View Member's: Reviews	Very easy transaction	Overall Rating
Date Reviewed: 12/06/2009
sdmatt from unknown Member Since: 11/27/2009 View Member's: Reviews	We usually receive excellent service from MacMall.	Overall Rating
Date Reviewed: 12/06/2009
rahool_r from unknown Member Since: 11/27/2009 View Member's: Reviews	Website could have been more aesthetically pleasing. It would help in attracting more customers, as such functionality of the website and deals are really good.	Overall Rating
Date Reviewed: 12/06/2009
wbradford from unknown Member Since: 11/27/2009 View Member's: Reviews	good pricing and specials BUT,site is difficult to navigate around to find things. Front page is very "BUSY" and distracting. follow up as #ed above: 1. Item I wanted 1st was back ordered, spent MORE for a upgraded advertised INSTOCK item, that was actually NOT in stock, even though the site still showed in stock all week, I'm still waiting and can not use the computer & software without a monitor! 2. ordered elsewhere 2 days later and got product a day earlier. 3. Item was switched for a similar but GENERIC version WITHOUT NOTICE (listed on packing slip as if I had ordered it by name) I question if a item is authentic? 4. 3 pieces wrap to fill space, not placed to protect items 5.Fairness: spent just over $100 elsewhere and got sale and free shipping. Spent over $1,200 here-paid for shipping. Advertised in-store rebate during sale, rebate form reads like you need to pay full price to be any good... feels like I'm gonna get SCRE	Overall Rating
Date Reviewed: 12/05/2009
newsomegail from unknown Member Since: 11/26/2009 View Member's: Reviews	Good transaction.	Overall Rating
Date Reviewed: 12/05/2009
sumithaganesh from IN Member Since: 10/19/2008 View Member's: Reviews	I found the website easy to navigate and find the products. Merchant is good. This is the first time I have purchased from MacMall. But I felt the prices could have been little more lesser or free shipping should have given to match the other competitors. Expecting this offers in next shopping. Thank you...	Overall Rating
Date Reviewed: 12/05/2009
aransak from unknown Member Since: 11/25/2009 View Member's: Reviews	So far, so good!	Overall Rating
Date Reviewed: 12/05/2009
russkerry from unknown Member Since: 11/26/2009 View Member's: Reviews	There is a discrepancy between what the advertised price of the Roxio Toast 10 Titanium is and what it shows in the shopping cart. It's advertised on sale for $39.99 and shows $48.99. Why does it not ring up in the shopping cart the same as advertised? When the shipment arrived, the contents of the box were wet! It's obvious that the shipper allowed the contents to get wet and reboxed them before delivering them to me. Also, there was a small item missing from the box and is no longer available. A similar replacement has been ordered. It has been a hassle to send back some of the items that were shipped because they were damaged. Macmall has been good so far on following up on the issue.	Overall Rating
Date Reviewed: 12/04/2009
calevell from unknown Member Since: 09/20/2006 View Member's: Reviews	In order to get engraving on multiple ipods, you need to place separate orders at MacMall. This can create credit card billings with the same amount. I was sent two differently worded emails, not from MacMall directly but from pcmall, that looked like phishing attempts. After several days, my emailed questions directly to MacMall about these emails were finally returned. They required phone calls to confirm orders. After several days runaround, I was not interested in dealing with them and canceled the orders. - Good prices - Clear website - Bad order fulfillment - Strange email communication - Slow follow up	Overall Rating
Date Reviewed: 12/04/2009
sstarrx3 from unknown Member Since: 11/21/2009 View Member's: Reviews	The ordering process was excellent. Now we have to wait and see how delivery goes: Well the delivery was a fiasco. The online order they said did not go through when they placed my phone order, did go through. I was delivered two of everything I ordered and had to refuse shipment on the duplicate. Once they received the return, the refunded me $85.77 of the $1200+ on that day. I am still aawaiting them to refund the other $1179 of this duplicate order and it has been 4 days since they received the return. On the phone order that I kept, I was overcharged $20 for shipping and I am still waiting for them to credit my card for that mistake. The one postive thing I can say is the price went down within 36 hours of me placing my order and I emailed them about that and they did credit me the difference on my card.	Overall Rating
Date Reviewed: 12/04/2009
randerson41 from unknown Member Since: 11/18/2009 View Member's: Reviews	Had hard time making changes to order.	Overall Rating
Date Reviewed: 12/03/2009
gserve from unknown Member Since: 11/17/2009 View Member's: Reviews	nice Retailer Response (12/04/2009): hank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinions. We\'re happy to know you\'ve had a positive experience with us. Our goal is to provide customers like you with the best online shopping experience possible. If you have any concerns, please feel free to call our toll-free number at 1-800-622-6255. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again. Thank you for your business.	Overall Rating
Date Reviewed: 12/02/2009
peter.swartzbaugh from unknown Member Since: 11/16/2009 View Member's: Reviews	Some problems going back and forth to determine what was in game desired. Much harder on several other games referred to - would not show what they contained - the games were Hoyle 2010/2009. No response. Might have bought one with the bridge game if could have determined what was in them. Retailer Response (12/03/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinions.Our goal is to provide customers like you with the best online shopping experience possible. For the Hoyle game, that\'s all the information we have got from the manufacturer. Maybe this is will help. http://support.encoreusa.com . If you have any concerns, please feel free to call our toll-free number at 1-800-622-6255. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again. Thank you for your business.	Overall Rating
Date Reviewed: 12/01/2009
jplakos from unknown Member Since: 11/22/2009 View Member's: Reviews	Rebate offer was unclear and provides no way to fix problem. I ordered on HD for my computer and a friend ordered one for hers. We have different addresses in different cities but have the same billing address. My application for the advertised rebate was rejected because it said that I already applied for this rebate. THIS IS NOT TRUE. I will not buy from Macmall again.	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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