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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 76 101 1494
Neutral (3) 7 8 145
Negative (1 or 2) 3 3 236
Total Reviews 86 112 1875
Avg Rating 4.5 Star Review
4.37
4.5 Star Review
4.44
4 Star Review
4.10
Address: 2555 W.190th St.
Torrance, CA 90504 - US
Website: http://www.macmall.com
Business Hours: Weekdays: 8-9PM EST (5AM-6PM PST), Weekends: 9-6PM EST (6AM-3PM PST)
Sales Phone: 800-622-6255
Service Phone: 800-328-2790
Sales Email: macmallsales@macmall.com
Cust Service Email: customerservice@macmall.com

MacMall

http://www.macmall.com

With PriceGrabber Since 05/04/1999


Sort Reviews by: Date Rating
Date Reviewed: 12/02/2009
peter.swartzbaugh from unknown
Member Since:
11/16/2009

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Reviews
Some problems going back and forth to determine what was in game desired. Much harder on several other games referred to - would not show what they contained - the games were Hoyle 2010/2009. No response. Might have bought one with the bridge game if could have determined what was in them.
Retailer Response (12/03/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinions.Our goal is to provide customers like you with the best online shopping experience possible. For the Hoyle game, that\'s all the information we have got from the manufacturer. Maybe this is will help. http://support.encoreusa.com . If you have any concerns, please feel free to call our toll-free number at 1-800-622-6255. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again. Thank you for your business.
Overall Rating
4 Star Review
 
Date Reviewed: 12/01/2009
jplakos from unknown
Member Since:
11/22/2009

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Reviews
Rebate offer was unclear and provides no way to fix problem. I ordered on HD for my computer and a friend ordered one for hers. We have different addresses in different cities but have the same billing address. My application for the advertised rebate was rejected because it said that I already applied for this rebate. THIS IS NOT TRUE. I will not buy from Macmall again. Overall Rating
2 Star Review
 
Date Reviewed: 11/30/2009
mbarber from unknown
Member Since:
11/14/2009

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Reviews
none.. the order was straight forward and simple.
Retailer Response (12/02/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinions.Our goal is to provide customers like you with the best online shopping experience possible. If you have any concerns, please feel free to call our toll-free number at 1-800-622-6255. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again. Thank you for your business
Overall Rating
5 Star Review
 
Date Reviewed: 11/30/2009
no_snow from unknown
Member Since:
11/28/2008

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Reviews
I got "kicked out" of the order placing stage 5 times. The website only took part my order. The order confirmaion page reflected only 1 item, a 2-year applecare protection plan. I will be calling the 800 number to find out what actualy took place.
Retailer Response (12/02/2009): Thank you for your feedback. We appreciate customers like you who take time to express their opinions. Our goal is to provide customers like you with the best online shopping experience possible.Are we talking about an order placed recently? Tried to call you but you were not available. If you have any concerns, please feel free to call our toll-free number at 1-800-622-6255. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again. Thank you for your business.
Overall Rating
2 Star Review
 
Date Reviewed: 11/30/2009
fdefreitas from unknown
Member Since:
11/14/2009

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Reviews
I love buying at your store... keep the competing prices!
Retailer Response (12/02/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinions. We\'re happy to know you\'ve had a positive experience with us. Our goal is to provide customers like you with the best online shopping experience possible. If you have any concerns, please feel free to call our toll-free number at 1-800-622-6255. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again. Thank you for your business
Overall Rating
5 Star Review
 
Date Reviewed: 11/29/2009
letspaint7 from unknown
Member Since:
11/20/2009

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Reviews
Promo code 25064 to save $20 but there was no where to enter the code so I did not get the $20 off!
Retailer Response (12/02/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinions. Our goal is to provide customers like you with the best online shopping experience possible. we have processed $20 refund back to your account. it might take 3-5 business days before it will be posted. If you have any concerns, please feel free to call our toll-free number at 1-800-622-6255. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again. Thank you for your business.
Overall Rating
3 Star Review
 
Date Reviewed: 11/29/2009
Julian_Satran from unknown
Member Since:
11/11/2003

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Reviews
The variety of products and the slight discounts from Apple store made me try to order from MacMall. However - the credit card approval for a foreign CC is being handled in a completely unprofessional manner (multiple charges, confusion about documentation required and a lot of hassle). I gave up after frustrating 10 day and got may iMAC from elsewhere (even cheaper). Overall Rating
1 Star Review
 
Date Reviewed: 11/29/2009
stephancaldwell from unknown
Member Since:
11/13/2009

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Reviews
I was really glad I remembered about your site. Your prices where the best I could find and I have already had a good previous shopping experience with you.
Retailer Response (12/02/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinions.Our goal is to provide customers like you with the best online shopping experience possible. If you have any concerns, please feel free to call our toll-free number at 1-800-622-6255. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again. Thank you for your business
Overall Rating
5 Star Review
 
Date Reviewed: 11/27/2009
ijnews from unknown
Member Since:
11/18/2009

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Reviews
We have used MacMall to order several times but usually over the phone. We opted for the online visit today because of time constraints. Our order was what we needed, got it next day and has been fine. Overall Rating
4 Star Review
 
Date Reviewed: 11/27/2009
Gloribee from NJ
Member Since:
09/11/2007

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Reviews
MacMall is the best place to order from. My orders always arrive accurately and quickly. I would recommend MacMall highly to anyone. Overall Rating
5 Star Review
 
Date Reviewed: 11/27/2009
greg.jung from unknown
Member Since:
11/18/2009

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Reviews
Delivery was the next day, and everything was as promised. Overall Rating
5 Star Review
 
Date Reviewed: 11/27/2009
weddings from unknown
Member Since:
11/11/2009

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Reviews
Really good so far Overall Rating
4 Star Review
 
Date Reviewed: 11/26/2009
jbock2 from unknown
Member Since:
11/15/2009

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Reviews
Ordered off MacMall instead of MacConnection because they had more options online (memory upgrade using non-apple memory, etc.) even though MacConnection had free shipping. I own a business and am ordering this for my business so I would love to have got the $50 or $100 discount for being CAP member but there was no way to do it online. Make CAP membership available online. I would like to get my discount after the fact if possible as I couldn't wait to order my machine until tomorrow given the sale ends tonight. Overall Rating
3 Star Review
 
Date Reviewed: 11/26/2009
sgcf from unknown
Member Since:
11/10/2009

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Reviews
Could not use my PayPal. Your relationship w/PayPal could be improved. I only had $9.72 in PayPal and my purchase came to $23.97, so I was forced to go with a credit card. Other business I have used lets PayPal pull the need funds from my credit union. I have to wait a day or so longer to receive my merchandise, but I don't have to use a credit card and go back to fill everything out again. Overall Rating
3 Star Review
 
Date Reviewed: 11/25/2009
danders8 from unknown
Member Since:
11/08/2009

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Reviews
hard to navigate Overall Rating
3 Star Review
 
Date Reviewed: 11/23/2009
whatimagination from unknown
Member Since:
11/07/2009

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Reviews
I've done business with MacMall almost exclusively for all my computer purchases for nearly ten years. Overall Rating
5 Star Review
 
Date Reviewed: 11/22/2009
jarmstrong047 from unknown
Member Since:
11/06/2009

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Reviews
Nice Price. Overall Rating
4 Star Review
 
Date Reviewed: 11/21/2009
jdy23 from unknown
Member Since:
11/12/2009

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Reviews
first time buying. so far so good. Overall Rating
4 Star Review
 
Date Reviewed: 11/21/2009
jess from unknown
Member Since:
11/05/2009

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Reviews
THE PURCHASE PROCESS WAS EASIER THAN MOST ON LINE MERCHANTS. IN PARTICULAR I WAS IMPRESSED WITH THE SECURE ENVIRONMENT YOUR SITE DISPLAYED. SIMPLE EASY TO ACCESS AND OUTSTANDING VALUES! Overall Rating
5 Star Review
 
Date Reviewed: 11/20/2009
jlancz from unknown
Member Since:
11/04/2009

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Reviews
orders to MacMall by phone are much easier & faster both to complete and to understand than by their website. The company has done well by me in the past & I trust them (as much as I trust any commercial enterprise) so I continue to use them Overall Rating
3 Star Review
 
Date Reviewed: 11/18/2009
2douche from PA
Member Since:
02/08/2006

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Reviews
Great price, with the best thing being the $10 overnight shipping. Overall Rating
5 Star Review
 
Date Reviewed: 11/18/2009
marilouelam from unknown
Member Since:
11/02/2009

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Reviews
i havent recieved the ITouch, coz i just ordered it now,but i cant wait to recieve it and give it to my niece for her bday!!! this website is awesome!! thank you!!! Overall Rating
5 Star Review
 
Date Reviewed: 11/17/2009
tysh2 from unknown
Member Since:
11/01/2009

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Reviews
This is my CURRENT opinion based on my FIRST experience with MacMall. Overall everything is very good! But there's one minus - i thought that taxes have been already included in the price, but it turns out that they haven't. Cannot get the idea of NOT writing a FULL price of any article of trade at once. Thanks for providing this service! Overall Rating
4 Star Review
 
Date Reviewed: 11/14/2009
grafsiartist from unknown
Member Since:
02/12/2006

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Reviews
Very good rates and promotions! Keep em coming! Overall Rating
5 Star Review
 
Date Reviewed: 11/14/2009
jbrown1157 from unknown
Member Since:
10/29/2009

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Reviews
some of the rebate info was a little confusing Overall Rating
4 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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