| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 78 | 101 | 1494 |
| Neutral (3) | 7 | 8 | 145 |
| Negative (1 or 2) | 3 | 3 | 236 |
| Total Reviews | 88 | 112 | 1875 |
| Avg Rating | 4.39 |
4.44 |
4.10 |
| Address: | 2555 W.190th St. Torrance, CA 90504 - US |
|---|---|
| Website: | http://www.macmall.com |
| Business Hours: | Weekdays: 8-9PM EST (5AM-6PM PST), Weekends: 9-6PM EST (6AM-3PM PST) |
| Sales Phone: | 800-622-6255 |
| Service Phone: | 800-328-2790 |
| Sales Email: | macmallsales@macmall.com |
| Cust Service Email: | customerservice@macmall.com |
| Date Reviewed: 12/02/2009 | ||
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peter.swartzbaugh from unknown Member Since: 11/16/2009 View Member's: Reviews |
Some problems going back and forth to determine what was in game desired. Much harder on several other games referred to - would not show what they contained - the games were Hoyle 2010/2009. No response. Might have bought one with the bridge game if could have determined what was in them. Retailer Response (12/03/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinions.Our goal is to provide customers like you with the best online shopping experience possible. For the Hoyle game, that\'s all the information we have got from the manufacturer. Maybe this is will help. http://support.encoreusa.com . If you have any concerns, please feel free to call our toll-free number at 1-800-622-6255. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again. Thank you for your business. |
Overall Rating |
| Date Reviewed: 12/01/2009 | ||
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jplakos from unknown Member Since: 11/22/2009 View Member's: Reviews |
Rebate offer was unclear and provides no way to fix problem. I ordered on HD for my computer and a friend ordered one for hers. We have different addresses in different cities but have the same billing address. My application for the advertised rebate was rejected because it said that I already applied for this rebate. THIS IS NOT TRUE. I will not buy from Macmall again. |
Overall Rating |
| Date Reviewed: 11/30/2009 | ||
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mbarber from unknown Member Since: 11/14/2009 View Member's: Reviews |
none.. the order was straight forward and simple. Retailer Response (12/02/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinions.Our goal is to provide customers like you with the best online shopping experience possible. If you have any concerns, please feel free to call our toll-free number at 1-800-622-6255. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again. Thank you for your business |
Overall Rating |
| Date Reviewed: 11/30/2009 | ||
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no_snow from unknown Member Since: 11/28/2008 View Member's: Reviews |
I got "kicked out" of the order placing stage 5 times. The website only took part my order. The order confirmaion page reflected only 1 item, a 2-year applecare protection plan. I will be calling the 800 number to find out what actualy took place. Retailer Response (12/02/2009): Thank you for your feedback. We appreciate customers like you who take time to express their opinions. Our goal is to provide customers like you with the best online shopping experience possible.Are we talking about an order placed recently? Tried to call you but you were not available. If you have any concerns, please feel free to call our toll-free number at 1-800-622-6255. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again. Thank you for your business. |
Overall Rating |
| Date Reviewed: 11/30/2009 | ||
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fdefreitas from unknown Member Since: 11/14/2009 View Member's: Reviews |
I love buying at your store... keep the competing prices! Retailer Response (12/02/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinions. We\'re happy to know you\'ve had a positive experience with us. Our goal is to provide customers like you with the best online shopping experience possible. If you have any concerns, please feel free to call our toll-free number at 1-800-622-6255. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again. Thank you for your business |
Overall Rating |
| Date Reviewed: 11/29/2009 | ||
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letspaint7 from unknown Member Since: 11/20/2009 View Member's: Reviews |
Promo code 25064 to save $20 but there was no where to enter the code so I did not get the $20 off! Retailer Response (12/02/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinions. Our goal is to provide customers like you with the best online shopping experience possible. we have processed $20 refund back to your account. it might take 3-5 business days before it will be posted. If you have any concerns, please feel free to call our toll-free number at 1-800-622-6255. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again. Thank you for your business. |
Overall Rating |
| Date Reviewed: 11/29/2009 | ||
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Julian_Satran from unknown Member Since: 11/11/2003 View Member's: Reviews |
The variety of products and the slight discounts from Apple store made me try to order from MacMall. However - the credit card approval for a foreign CC is being handled in a completely unprofessional manner (multiple charges, confusion about documentation required and a lot of hassle). I gave up after frustrating 10 day and got may iMAC from elsewhere (even cheaper). |
Overall Rating |
| Date Reviewed: 11/29/2009 | ||
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stephancaldwell from unknown Member Since: 11/13/2009 View Member's: Reviews |
I was really glad I remembered about your site. Your prices where the best I could find and I have already had a good previous shopping experience with you. Retailer Response (12/02/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinions.Our goal is to provide customers like you with the best online shopping experience possible. If you have any concerns, please feel free to call our toll-free number at 1-800-622-6255. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again. Thank you for your business |
Overall Rating |
| Date Reviewed: 11/27/2009 | ||
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ijnews from unknown Member Since: 11/18/2009 View Member's: Reviews |
We have used MacMall to order several times but usually over the phone. We opted for the online visit today because of time constraints. Our order was what we needed, got it next day and has been fine. |
Overall Rating |
| Date Reviewed: 11/27/2009 | ||
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Gloribee from NJ Member Since: 09/11/2007 View Member's: Reviews |
MacMall is the best place to order from. My orders always arrive accurately and quickly. I would recommend MacMall highly to anyone. |
Overall Rating |
| Date Reviewed: 11/27/2009 | ||
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greg.jung from unknown Member Since: 11/18/2009 View Member's: Reviews |
Delivery was the next day, and everything was as promised. |
Overall Rating |
| Date Reviewed: 11/27/2009 | ||
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weddings from unknown Member Since: 11/11/2009 View Member's: Reviews |
Really good so far |
Overall Rating |
| Date Reviewed: 11/26/2009 | ||
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jbock2 from unknown Member Since: 11/15/2009 View Member's: Reviews |
Ordered off MacMall instead of MacConnection because they had more options online (memory upgrade using non-apple memory, etc.) even though MacConnection had free shipping. I own a business and am ordering this for my business so I would love to have got the $50 or $100 discount for being CAP member but there was no way to do it online. Make CAP membership available online. I would like to get my discount after the fact if possible as I couldn't wait to order my machine until tomorrow given the sale ends tonight. |
Overall Rating |
| Date Reviewed: 11/26/2009 | ||
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sgcf from unknown Member Since: 11/10/2009 View Member's: Reviews |
Could not use my PayPal. Your relationship w/PayPal could be improved. I only had $9.72 in PayPal and my purchase came to $23.97, so I was forced to go with a credit card. Other business I have used lets PayPal pull the need funds from my credit union. I have to wait a day or so longer to receive my merchandise, but I don't have to use a credit card and go back to fill everything out again. |
Overall Rating |
| Date Reviewed: 11/25/2009 | ||
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danders8 from unknown Member Since: 11/08/2009 View Member's: Reviews |
hard to navigate |
Overall Rating |
| Date Reviewed: 11/23/2009 | ||
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whatimagination from unknown Member Since: 11/07/2009 View Member's: Reviews |
I've done business with MacMall almost exclusively for all my computer purchases for nearly ten years. |
Overall Rating |
| Date Reviewed: 11/22/2009 | ||
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jarmstrong047 from unknown Member Since: 11/06/2009 View Member's: Reviews |
Nice Price. |
Overall Rating |
| Date Reviewed: 11/21/2009 | ||
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jdy23 from unknown Member Since: 11/12/2009 View Member's: Reviews |
first time buying. so far so good. |
Overall Rating |
| Date Reviewed: 11/21/2009 | ||
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jess from unknown Member Since: 11/05/2009 View Member's: Reviews |
THE PURCHASE PROCESS WAS EASIER THAN MOST ON LINE MERCHANTS. IN PARTICULAR I WAS IMPRESSED WITH THE SECURE ENVIRONMENT YOUR SITE DISPLAYED. SIMPLE EASY TO ACCESS AND OUTSTANDING VALUES! |
Overall Rating |
| Date Reviewed: 11/20/2009 | ||
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jlancz from unknown Member Since: 11/04/2009 View Member's: Reviews |
orders to MacMall by phone are much easier & faster both to complete and to understand than by their website. The company has done well by me in the past & I trust them (as much as I trust any commercial enterprise) so I continue to use them |
Overall Rating |
| Date Reviewed: 11/18/2009 | ||
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2douche from PA Member Since: 02/08/2006 View Member's: Reviews |
Great price, with the best thing being the $10 overnight shipping. |
Overall Rating |
| Date Reviewed: 11/18/2009 | ||
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marilouelam from unknown Member Since: 11/02/2009 View Member's: Reviews |
i havent recieved the ITouch, coz i just ordered it now,but i cant wait to recieve it and give it to my niece for her bday!!! this website is awesome!! thank you!!! |
Overall Rating |
| Date Reviewed: 11/17/2009 | ||
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tysh2 from unknown Member Since: 11/01/2009 View Member's: Reviews |
This is my CURRENT opinion based on my FIRST experience with MacMall. Overall everything is very good! But there's one minus - i thought that taxes have been already included in the price, but it turns out that they haven't. Cannot get the idea of NOT writing a FULL price of any article of trade at once. Thanks for providing this service! |
Overall Rating |
| Date Reviewed: 11/14/2009 | ||
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grafsiartist from unknown Member Since: 02/12/2006 View Member's: Reviews |
Very good rates and promotions! Keep em coming! |
Overall Rating |
| Date Reviewed: 11/14/2009 | ||
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jbrown1157 from unknown Member Since: 10/29/2009 View Member's: Reviews |
some of the rebate info was a little confusing |
Overall Rating |
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