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Date Reviewed: 11/04/2009
lferickson from unknown Member Since: 11/04/2009 View Member's: Reviews	I normally don't give reviews. I found the website for MicroPartsUSA.com kind of scary because of all the english typos. Logging into their web site after creating a profile was/is also hinky. I live in the states, NC. Calling the 877 number to determine the best (cheapest) way to ship the product was also disconcerting - a man in a room by himself, thousands of miles away, told me to order from the website, although he said the item was in stock in Florida. I needed a discontinued seagate scsi hard drive bad, so I took the plunge. Here is my Praise: I received exactly what I ordered, in perfect condition and 1.5 days ahead of the promised delivery time. Not only that, but for the best price I found on the net. I will look to MicroPartsUSA first in the future. Great first time buy! ho cars bout speling all ineeds is stuf	Overall Rating
Date Reviewed: 10/29/2009
rclark9595 from NE Member Since: 10/29/2009 View Member's: Reviews	Why do I have to jump through hoops to post a rating? Haven't used the product yet (a hard drive), but it was shiped by FedEx with my instuctions to leave it at the apt office if I wasn't home (normal). When the package came I got the usual first attempt notice, I signed for it so it would be left at the office. When I checked with the office the next day, it hadn't been left, when I came home I found it on top of the door bell box for the apartment's enterence. Anyone could have taken it, it was right there for all to see and take it if they wanted too, thank goodness I have good honest naighbors. Don't use FedEx or UPS for home delivery, only the Postal service makes sure you get your packages and makes it safe.	Overall Rating
Date Reviewed: 10/27/2009
dean_miller from unknown Member Since: 10/27/2009 View Member's: Reviews	well... dude i felt that, i should have thankd ya ..well.. thanks for your good service. I gonna tell ma friends about your store and good service. :) Hope you will continue this way. Good luck buddy :)	Overall Rating
Date Reviewed: 10/17/2009
articlemaster from MI Member Since: 10/17/2009 View Member's: Reviews	One Of the best online seller I found IN Michigan thank you. I bought 5SCSI drive from you guy's for Wayne state University. Thank you for the discounted price.	Overall Rating
Date Reviewed: 09/08/2009
Xclusive0409 from VA Member Since: 09/08/2009 View Member's: Reviews	thanks for the excellent service, would love to do more business with you guys, fast service, fast shipping and excellent product as promised	Overall Rating
Date Reviewed: 08/31/2009
kkk2009 from GA Member Since: 08/31/2009 View Member's: Reviews	Great Service! I am satisfied.	Overall Rating
Date Reviewed: 08/29/2009
carlhuper from unknown Member Since: 08/13/2009 View Member's: Reviews	excellent customer service and best store for seagate drive will back again and again. An outstanding combination of low price, fast shipping, and friendly service. Great place to buy,professional,reliable,prompt delivery,great communication. The price is excellent compaired to retail which is where I would have shopped. I hope that what I am purchasing online today is what I am getting! Sometimes a bargain is not a bargain but I like your advertisment compared to the numerous others that I looked at	Overall Rating
Date Reviewed: 08/26/2009
reviewme77 from NY Member Since: 08/26/2009 View Member's: Reviews	******** VERY BAD EXPERIENCE *********** I am the owner of an IT service company and we frequently buy equipment and parts for customers. Micropartsusa falsely advertised a tape drive on their website complete with a picture of a tape drive. I paid over $30 for *ground* shipping, already outrageous, and what they sent me instead of a drive were two tapes. Dealing with them has been very frustrating. They don't respond quickly to email and when I have called them it sounds like I was talking to someone at home in India. They finally agreed to send a return shipping label but have refused to refund the original shipping charges. My overall experience is that they are very unprofessional and unwilling to take responsibility for their mistakes. In my opinion, if they aren't blatant criminals then they really don't care about their customers. *** CAVEAT EMPTOR *** Retailer Response (08/30/2009): Thank you for your feedback. However we would appreciate if you were honest about the entire issue. Since you are already an IT services company owner you should know difference between tape media and a tape drive. You ordered tape media so why would you expect tape drive? Even though it is your mistake we told you that we would take your order back. Just send it back with the shipping label we sent you. You keep mentioning about the refund when we already told you we will happily refund your money once we receive your returned order. Micropartsusa.com is not here to cheat customers. We are here to provide level of outstanding service to our customers\' needs. \"Dealing with them has been very frustrating.\" If you repeat the same comment over and over people will get frustrated.	Overall Rating
Date Reviewed: 08/20/2009
brayen_a from unknown Member Since: 08/13/2009 View Member's: Reviews	When making an order with MIcropartsusa, they work through the stages of processing to packaging in a very timely fashion. Any questions asked of the microparts staff are dealt with quickly and courteously. I have had a very positive experience dealing with micropartsusa.com!	Overall Rating
Date Reviewed: 08/16/2009
pet_jackson from unknown Member Since: 08/10/2009 View Member's: Reviews	This is the second time i'm purchasing from micropartsusa.com. I faced many difficulties searching for some discontinued products. Our company needed a minimum of 20 of those parts. Well after doing a search online, i came across micropartsusa.com. I was skeptical of their stock, because I had so much difficulty to begin with. However, once I called them and did an inventory check, I right away placed my order. In addition, i even recieved a discount for the purchase of a higher quantity. I appreciate the service guys. Here i'm again to purchase again from micropartsusa.com Peter	Overall Rating
Date Reviewed: 07/20/2009
Stony3994 from NY Member Since: 07/20/2009 View Member's: Reviews	Cancelled order with out reasonable explanation. Will not even consider them again. Retailer Response (07/31/2009): Dear Customer, Thank you for your feedback. The part you order. We had to test it before we send out. After testing this part turn out to be defective. And yes we sent you 2 e-mail regarding that we are canceling this order we can not fulfill If you like we can send you return receipt Thank you again	Overall Rating
Date Reviewed: 07/17/2009
flexportint from WI Member Since: 04/13/2004 View Member's: Reviews	I never go out of my way to give a merchant rating. However these guys have impressed me. After an order with another vendor fell through, due to the memory modules not being available at the advertised price, we scrambled to find another vendor with good pricing for a retail-packaged product. We called to confirm stock, and when we advised we needed overnight shipping we were told that they couldn't guarantee it would go out that same day since it was already late. However, they came through for us and we received the product this morning. Thanks for fast service, excellent pricing, and product exactly as advertised. We are always hesitant to use a merchant who is new to us, - but we will definitely order from you in the future!	Overall Rating
Date Reviewed: 07/16/2009
wjosef2000 from unknown Member Since: 05/31/2009 View Member's: Reviews	I've been ordering from http://micropartsusa.com for years, and I'm always impressed with their service, products and quick shipping. They usually have the best prices, too. Most important of all: customer service is outstanding! Not only does someone actually answer the phone, they are friendly and extremely helpful. I am more consistently satisfied with http://micropartsusa.com than with any other internet merchant. P.S Thank you Again micropartsusa.com for helping to source all the hdd and ram for my new project Br Jose	Overall Rating
Date Reviewed: 07/15/2009
jjc4progress from MI Member Since: 07/15/2009 View Member's: Reviews	The hard drive we ordered was listed as "New Bulk," but the condition of the received drive was clearly USED. Although the drive seems to work, it had numerous scratches, fingerprints, scratched off stickers, and scuff marks where the screws go. Since we need the drive in place now and don't have time to deal with an RMA, we didn't contact MicroPartsUSA, but my company will never order from this site again. Retailer Response (07/17/2009): Dear Customer thank You for letting us know your opinion. However after you placed your order we called your company number ending ****5700 back to let you know We are sold out on \\\"New Bulk\\\" and we can get you \\\"Pull\\\" drive from our sister company. and Your co-worker informed us it will be fine as long it work(good drive) so therefor we sent it since it was \\\"FedEx 2nd day\\\" so we didn\\\'t want miss the shipping. If you like we can take it back.. and refund your money. Please advice.. we can not do much when some one else agreed from your company. Thank you again placing order with us.	Overall Rating
Date Reviewed: 07/10/2009
cdiaz2009 from unknown Member Since: 06/14/2009 View Member's: Reviews	Execelent - We desperately needed this motherboard for a client who was down. I placed the order at nearly 5.30PM and had the mobo in my hands at 10:40AM the next morning!!! They are definitely willing to go the extra mile when you need it. We have purchased hundreds of hard drives from micropartsusa.com and have never been disappointed. Always recieve email confirmations in seconds and updates as the process moves along.	Overall Rating
Date Reviewed: 07/07/2009
philton1984 from unknown Member Since: 06/14/2009 View Member's: Reviews	Excellent service. I was completely satisfied with order and how fast I received it. Definitely buy from these guys! They will help you with any issues you have and products are great! I will definitely be shopping here again :)	Overall Rating
Date Reviewed: 05/30/2009
SWatson2009 from unknown Member Since: 05/18/2009 View Member's: Reviews	(Edited May 30th by SWatson2009)  I needed to overnight a power supply, and they came through. You need to be sure to call before you order overnight to ensure that they have the item. The power supply was well packaged and worked great.	Overall Rating
Date Reviewed: 03/14/2009
sonikuri85 from unknown Member Since: 03/14/2009 View Member's: Reviews	Microparts posted a false ad to which they could not fulfill. They are crooks trying to get money and not send the item to their customers. Been waiting for the item for almost two weeks and did not recieve any sort of conformation of the order or any status. Been calling them for almost a week now. I can't get hold of them at any given time of the day. I will never buy from these people. One of the worst online experience.	Overall Rating
Date Reviewed: 03/13/2009
hector28 from FL Member Since: 02/20/2009 View Member's: Reviews	Long live microparts, This is my 3rd time with them and everytime the product was perfect and shipping was fast, Micropartsusa has made my life easy.	Overall Rating
Date Reviewed: 03/12/2009
johnDoe1981 from NY Member Since: 03/12/2009 View Member's: Reviews	I purchase a hard drive but unfortunately I ordered a wrong one. But their customer service is so nice .They get back the wrong one give me the real one which I get on the next morning. Great service .thanks a lot microparts.	Overall Rating
Date Reviewed: 02/27/2009
hurdly59 from unknown Member Since: 02/24/2009 View Member's: Reviews	That was fast ground shipping and the best customer service exprince	Overall Rating
Date Reviewed: 02/02/2009
JohnLo from MI Member Since: 02/02/2009 View Member's: Reviews	Lowest price, free shipping Shopping experience exceeded my expectations. product arrived on time and safely and tracking service was helpfull.	Overall Rating
Date Reviewed: 02/01/2009
Angela_K from MI Member Since: 02/01/2009 View Member's: Reviews	Excellent service, fast shipping and very helpful when needed.	Overall Rating
Date Reviewed: 01/22/2009
Chris45a from unknown Member Since: 01/22/2009 View Member's: Reviews	I ordered for power supply on 15th, and i recieved this item the next day, shipment was fast enough and item quality is good, I think price is reasonable too.	Overall Rating
Date Reviewed: 01/14/2009
banister01123685 from NJ Member Since: 01/14/2009 View Member's: Reviews	Ordered a hard drive. Five days later checked on the status and found the order was canceled. Not in stock. Never notified me via email. I called them to see if they had another drive in stock similar. Nobody answers the phone you have to leave a message. Two days later I still have not recieved a call back or an email or any other attempt of customer service on there part. So I ordered it somewhere else. Poor company, web site still shows the drive in stock. Would not recomend, waste of time. I see others have had the same problem. Retailer Response (02/03/2009): Dear customer thank you for your feedback. I would like you to know we called you 3 times and sent an e-mail 4 times regarding the order. However, we didn\'t get any response from you. FYI we never got any voice mail or e-mail from you Thank you for your honest thought	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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