This Microwave Is Unreliable, Buyer Beware!!!!
Started Nov 19, 2007
Strengths: Easy to use. When it works.
Weaknesses: Has required major repair twice in nine months. Very long hold times for customer care. Very difficult to get through to a human agent.
Based on the rating of this product in Consumer Reports, I purchased it to replace a Sharp microwave convection oven that had worked without needing repairs for almost 10 years. The Sharp was much more sophisticated.
One month after purchasing this unit, it stopped working. The service person had to order the part ,a circuit board, which arrived a week later. Six months latter, it failed again. It would start, but stop after five seconds. The odor of a hot circuit board filled the kitchen. Again, the service person came out, but did not have the part and had to order it.
A lemon or poor engineering? I will not be buying GE or trusting Consummer Reports. I advise others to stay away as well.
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