Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 1 | 2 | 35 |
| Neutral (3) | 0 | 0 | 4 |
| Negative (1 or 2) | 0 | 0 | 7 |
| Total Reviews | 1 | 2 | 46 |
| Avg Rating |  5.00 |
5.00 |
 4.13 |
| Address: | 4747 S.Emporia St Wichita, KS 67216 - US |
|---|---|
| Website: | http://www.monkeycircuit.com |
| Business Hours: | 8:00 a.m. To 5:00 p.m. Monday thru Friday |
| Sales Phone: | (877) 737-8795 |
| Service Phone: | (877) 737-8795 |
| Sales Email: | sales@monkeycircuit.com |
| Cust Service Email: | sales@monkeycircuit.com |
Monkey Circuit
http://www.monkeycircuit.com| Date Reviewed: 08/02/2006 | ||
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pcguy1807 from VT Member Since: 08/02/2006 View Member's: Reviews |
I stumbled across this website few days ago doign a search. They had the Intel P4 extreme processor at an amazing price. first I was worried cause the price was too good to be true. But then I got it and as described it was in sealed retail box. less than 48 hours from time I ordered till it was in my hand. very good service and a nice website. |
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| Date Reviewed: 10/05/2006 | ||
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mark1705 from TX Member Since: 02/03/2006 View Member's: Reviews |
(Edited October 18th by mark1705) Very poor customer service. Tried to contact numerous times, both through email and phone. Never received return emails and when told that customer service would call back, they never did. Don't try and return anything because you will be stuck with the shipping cost to return the product, plus a 15% restock fee. Would not purchase another item from monkey circuit.
First of all, I never received a return phone call when I tried to cancel. Second, When I called during opening hours, no one was there to get a hold of except the operator who could not help me cancel my order. And yes I did find the product cheaper elsewhere. Yes I agree the second person I finally spoke with was very professional about answering my questions. But after the many phone calls I had to make in order to get that person during business hours. Retailer Response (01/17/2007): Customer Ordered, then called after product was already shipped (within 24 hours as most of our orders are fullfiled). Customer told us \"I have found it cheaper locally\". We advised him that he could refuse the shipment and we will refund him minus 15% restocking as stated clearly on our policy. How is that our fault that customer didn't do his shopping prior to placing the order. We got an order, fullfilled it quickly, customer wanted to return it we advised him of our policy profesionaly and now he gives us 2 star rating. Sorry you feel that way! |
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| Date Reviewed: 10/21/2006 | ||
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trailertruckin from unknown Member Since: 09/27/2006 View Member's: Reviews |
It could be more clear as to whether the item is in stock or not. |
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| Date Reviewed: 10/30/2006 | ||
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michaelwilliams1112006 from unknown Member Since: 10/30/2006 View Member's: Reviews |
Awesome website! Awesome prices! Doesn't get any better than this guys - I highly recommend it to anyone in the market for computer parts! |
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| Date Reviewed: 12/21/2006 | ||
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abarile from unknown Member Since: 12/05/2006 View Member's: Reviews |
It all worked perfectly. |
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| Date Reviewed: 01/03/2007 | ||
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jsansone from unknown Member Since: 12/21/2006 View Member's: Reviews |
Excellent!! Retailer Response (01/17/2007): Glad we were able to be of service to you. Please visit us again! Thanks for doing business with www.monkeycircuit.com |
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| Date Reviewed: 01/04/2007 | ||
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spiros206 from unknown Member Since: 12/26/2006 View Member's: Reviews |
Rubbish, one of the items was out of stock, no-one called me or e-mailed me to advise etc. Payment info was not followed by you (monkey direct) again no-one advised me of this. I found out by calling my cc company and they told me that it was your problem. I cancelled the order and still ended up being charged etc. Your customer service sucks & I would not recomend you to anyone. Avoid!! |
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| Date Reviewed: 01/15/2007 | ||
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poztim from OH Member Since: 10/09/2003 View Member's: Reviews |
i received a tracking ordor and when it arrivied it wasn't the tower I ordered but a power supply. |
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| Date Reviewed: 01/18/2007 | ||
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bigmikesmatrix from unknown Member Since: 01/09/2007 View Member's: Reviews |
I ordered my stuff (in stock) on Monday, but it did not ship out until Friday! It took way too long to ship my order... |
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| Date Reviewed: 01/21/2007 | ||
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kmoore62 from unknown Member Since: 01/05/2007 View Member's: Reviews |
Very good experience! |
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| Date Reviewed: 01/23/2007 | ||
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sa-cis from unknown Member Since: 01/13/2007 View Member's: Reviews |
Great Store, With Great Prices! |
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| Date Reviewed: 02/01/2007 | ||
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randy_libby from unknown Member Since: 01/16/2007 View Member's: Reviews |
Simple, easy, and direct. Can't always match Newegg's price, but that's what makes the U.S. the "land of opportunity". |
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| Date Reviewed: 02/07/2007 | ||
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RockRottley from unknown Member Since: 08/05/2005 View Member's: Reviews |
Bought Desktop Memory - I had a good transaction with Monkey Circuit. Order was process and delivered within a reasonable time. They sent an order confirmation via email and soon after I received tracking information. Only problem I had is the item went on sale after I bought it but that's good for everyone else. I would buy from Monkey Circuit again. |
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| Date Reviewed: 02/10/2007 | ||
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dactiontec from unknown Member Since: 02/01/2007 View Member's: Reviews |
A great place to deal with |
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| Date Reviewed: 02/15/2007 | ||
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gokusimpson from CA Member Since: 07/05/2005 View Member's: Reviews |
Very organized website. No random lockups on website. It also runs very smoothly. There is no real-time inventory updating so the product I ordered said it was in stock when it was not. The site even confirmed my order with my credit card before they called me 2 days later to tell me they were sold out. |
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| Date Reviewed: 02/23/2007 | ||
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dennis71649 from unknown Member Since: 02/10/2007 View Member's: Reviews |
The overall shopping experience was quick and simple.The overall price was the best i found. |
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| Date Reviewed: 03/05/2007 | ||
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eyetech111 from unknown Member Since: 02/24/2007 View Member's: Reviews |
Great service , good prices |
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| Date Reviewed: 03/07/2007 | ||
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spammagnet1 from unknown Member Since: 03/04/2007 View Member's: Reviews |
I recevied the part I ordered in the expected timeframe. I'm unimpressed, however, with the order tracking system and customer service. I was provided a UPS tracking number that was invalid on the UPS tracking site. Email inquiries to monkeycircuit requesting a valid tracking number went unanswered. Given this poor service, I have no reason to do business with monkeycircuit in the future. there are plenty of good e-tailiers available that will actually answer an email. |
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| Date Reviewed: 03/15/2007 | ||
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jdaddyok from unknown Member Since: 11/12/2006 View Member's: Reviews |
shipping took way to long |
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| Date Reviewed: 03/22/2007 | ||
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ddunaw1 from unknown Member Since: 03/05/2007 View Member's: Reviews |
Quick delivery. I'm satisfied with my purchase |
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| Date Reviewed: 03/27/2007 | ||
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vgehts from MO Member Since: 01/20/2004 View Member's: Reviews |
There site has problems from time to time, but in the end I got the product I ordered in the time frame I expected. |
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| Date Reviewed: 04/04/2007 | ||
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deloresmr from unknown Member Since: 03/19/2007 View Member's: Reviews |
na |
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| Date Reviewed: 04/23/2007 | ||
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ecco_peach from MD Member Since: 09/27/2006 View Member's: Reviews |
Very quick and easy, website performs smoothly. My CPU arrived on the projected day and in good condition. Would recommend to others and/or order from again. |
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| Date Reviewed: 04/26/2007 | ||
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frankjkis from CA Member Since: 04/17/2007 View Member's: Reviews |
Had problem printing purchase invoice as it was a pop-up and firefox didn't offer a print function in the popup. |
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| Date Reviewed: 05/02/2007 | ||
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gyourek from IL Member Since: 12/10/2003 View Member's: Reviews |
great price, quick shipping, will definitely shop here again. |
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