| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 1 | 7 | 47 |
| Neutral (3) | 0 | 0 | 2 |
| Negative (1 or 2) | 0 | 4 | 13 |
| Total Reviews | 1 | 11 | 62 |
| Avg Rating | 4.00 |
3.55 |
3.92 |
| Address: | 322 7th Ave New York, NY 10001, NY 10001 - US |
|---|---|
| Website: | http://www.mothernature.com |
| Business Hours: | M-F 9am-6pm EST |
| Sales Phone: | 800-439-5506 |
| Service Phone: | 800-439-5506 |
| Sales Email: | feedback@mothernature.com |
| Cust Service Email: | feedback@mothernature.com |
| Date Reviewed: 11/21/2009 | ||
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nabradley77 from unknown Member Since: 11/12/2009 View Member's: Reviews |
Great prices on all natural products. When the package arrived I was very pleased with the condition of the items. One nail polish had come lose from it's protective wrapping. But, it did not break. |
Overall Rating |
| Date Reviewed: 08/22/2009 | ||
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shults from IN Member Since: 08/22/2009 View Member's: Reviews |
"MOTHER NATURE LIED TO ME! I WAS SCAMED!" I am now very dissatisfied with how Mother Nature conducts there business. They sent me a product that I did not order. I sent that product back to there company Monday, July 27, 2009 along with an email on Saturday, July 25 and I still do not have the product I ordered or my money ($33.07) that they charged my credit card. I sent a second email August 10 requesting a refund. They send me an apology email 8-11-09 saying they will refund my credit card 2-3 business days. Today is 8-22-09 it has been almost a month now and they have not refund my credit card and I dont believe they intend to. " |
Overall Rating |
| Date Reviewed: 08/11/2009 | ||
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Ross4 from FL Member Since: 06/29/2001 View Member's: Reviews |
Good Prices |
Overall Rating |
| Date Reviewed: 07/30/2009 | ||
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luyseyal from TX Member Since: 07/30/2009 View Member's: Reviews |
I decided to cancel my order about 30 minutes after I made it. I contacted them via their website and direct email. I got a response the next day saying it was canceled. Today (day 2) I received a shipping confirmation email. I called and asked what was going on and they asked me to refuse the package and will not refund my money until after they get the product back. SHODDY customer service, guys. |
Overall Rating |
| Date Reviewed: 07/29/2009 | ||
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racer78 from MN Member Since: 07/29/2009 View Member's: Reviews |
Absolute worst company ever! Do NOT buy anything from them! You'll just get ripped off and never receive what you ordered. On July 12th I ordered a supplement. Instead they sent pineapple hand soap. I called, and a week later got another shipment of hand soap instead of the supplement. Called again, the guy was rude, never did anything he said he was going to do, and he hung up on me. I sent an email that was never responded to. I called again, and the girl never processed my refund like she said she was going to do. Each time I called I was on hold for 10 to 20+ minutes. I'm so frustrated and angry with this company. Each time you call their customer service rep's do nothing to solve problems. It's July 29th now (I ordered July 12th), and I still have not received the supplement or a refund. I'm fed up with this company. I'm now filing a dispute with my credit card company to get a full refund. |
Overall Rating |
| Date Reviewed: 07/25/2009 | ||
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bevbertelsen from unknown Member Since: 11/20/2005 View Member's: Reviews |
I liked the flat shipping cost. Amazon shipping is so expensive. So I bought from this site. |
Overall Rating |
| Date Reviewed: 07/14/2009 | ||
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vitaman2010 from NY Member Since: 06/11/2009 View Member's: Reviews |
I've been shopping here for years and just found their chocolate department. Fantastic stuff. Thanks! |
Overall Rating |
| Date Reviewed: 07/06/2009 | ||
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Necee9 from unknown Member Since: 06/14/2009 View Member's: Reviews |
This is my first order, so i will have to wait to see how good product works for my husband. I do have a question about how well it will mix with his "high blood pressure medication." Being that it is natural, I am assuming it is safe, correct?? |
Overall Rating |
| Date Reviewed: 06/15/2009 | ||
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cmcchen717@gmail.com from unknown Member Since: 06/06/2009 View Member's: Reviews |
I HAVE USED THE PRODUCT "SEMENAX' FOR THE LAST EIGHT DAYS AND I STILL HAVE NOT NOTICE ANY IMPROVEMENTS OF MY VERY LOW VOLUME OF SEMEN PROBLEM YET. SHALL I USE THIS PRODUCT FOR FEW MORE DAYS. PLEASE ADVISE. |
Overall Rating |
| Date Reviewed: 06/13/2009 | ||
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healthnut247 from unknown Member Since: 06/13/2009 View Member's: Reviews |
Wow. Got my order really fast and in perfect condition. |
Overall Rating |
| Date Reviewed: 06/11/2009 | ||
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vitaman2010 from NY Member Since: 06/11/2009 View Member's: Reviews |
Great selection of stuff I'd usually buy at Whole Foods, only cheaper. Got free shipping also. Will shop here again. |
Overall Rating |
| Date Reviewed: 05/24/2009 | ||
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debanne318 from unknown Member Since: 05/08/2009 View Member's: Reviews |
Easy to order online |
Overall Rating |
| Date Reviewed: 05/16/2009 | ||
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kahn_l from unknown Member Since: 04/30/2009 View Member's: Reviews |
Okay, so far. Time will tell. |
Overall Rating |
| Date Reviewed: 05/09/2009 | ||
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geraldv333 from unknown Member Since: 04/23/2009 View Member's: Reviews |
it looks like i would order here again |
Overall Rating |
| Date Reviewed: 04/14/2009 | ||
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Keepitsimple62 from RI Member Since: 04/14/2009 View Member's: Reviews |
Their customer service contains some of the most poorly trained people I've ever encounter. If your order goes well; you're all set...If you have a problem they are awful! They sent me the wrong amount of product (I order 4 and they sent 6 containers) When I called about the problem, they charged me for the same wrong order again. But, they never sent anything this time. It takes forever to get through to customer service. I spent 26 out of 28 minutes on the phone on hold. They kept interupting me and putting me on hold before they had any information. Good Luck if you use them. I still don't know if I'll ever get my money back. |
Overall Rating |
| Date Reviewed: 04/10/2009 | ||
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freetochoosealaska from unknown Member Since: 03/25/2009 View Member's: Reviews |
I thought your services are very good. |
Overall Rating |
| Date Reviewed: 03/24/2009 | ||
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jhbao68 from TX Member Since: 03/24/2009 View Member's: Reviews |
The service I received from mothernature.com is bad. First of all, you could never get hold of anyone there unless you have time and patient to be on hold for 20 mintues or longer. The customer service rep is rude and not helpful! I would not recommend this site to anyone. |
Overall Rating |
| Date Reviewed: 03/19/2009 | ||
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tayoko from unknown Member Since: 03/02/2009 View Member's: Reviews |
Would have been nice to have better color sample/code. I was looking for golden brown or light ash brown. |
Overall Rating |
| Date Reviewed: 03/04/2009 | ||
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myrnajim.ogden from unknown Member Since: 02/16/2009 View Member's: Reviews |
I hope that you deliver in Canada. There was no drop down box for any province in Canada. |
Overall Rating |
| Date Reviewed: 02/20/2009 | ||
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M.SAGOLLA from unknown Member Since: 02/11/2009 View Member's: Reviews |
my order came today but it contained nothing that I ordered. It was a bottle of "fenugreek" caps but I ordered 6 boxes of organic brown rice green tea. Not only that but the phone number for mothernature is only answering on week days EST so I cannot speak to anyone until next week. |
Overall Rating |
| Date Reviewed: 02/18/2009 | ||
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ober22 from OR Member Since: 02/18/2009 View Member's: Reviews |
They didn't ship all the items and included no explanation as to why. No word of whether the items were backordered or not. Very unprofessional. |
Overall Rating |
| Date Reviewed: 02/08/2009 | ||
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hffindon from unknown Member Since: 01/30/2009 View Member's: Reviews |
Still have not gotten mechandise |
Overall Rating |
| Date Reviewed: 01/27/2009 | ||
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iamkh2005 from unknown Member Since: 12/02/2008 View Member's: Reviews |
GOOD WEBSITE |
Overall Rating |
| Date Reviewed: 01/27/2009 | ||
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indy_rock1 from unknown Member Since: 12/11/2008 View Member's: Reviews |
Very easy to find the product I was looking for. Will come back. |
Overall Rating |
| Date Reviewed: 01/21/2009 | ||
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fredsusan from unknown Member Since: 01/29/2007 View Member's: Reviews |
Price was great including free shipping offer. Online order process was absolutely painless. Web site was very well laid out. Search function was flawless. |
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