"upgrader"
Started Oct 15, 2005
Strengths: Good price
Weaknesses: It is worthless
When I first bought this I was happy with my purchase. At some point around 9 months into it I got the dreaded "upgrader" error. After talking with their support their only suggestion was to buy a refurbished unit. I am finished with Rio. I can't imagine why there is no fix for this. The tech told me I corrupted it with my music files because they had "degraded". Does that make sense to you? Avoid rio for the potential upgrader problem or until they face some responsibility.
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