When the Forge came out in august, I immediately p ...
Strengths:Plays MP3s/audible, bookmarks, has a FM Tuner and audio quality for the most part is very good. And it's a mass storage device; don't have to use RMM to upload music
Weaknesses:Problems with some audible files, difficult to see display when wearing armband, FM tuner not great, easily scratched, problems with certain MMC/SD cards, not secure in holster
Posted Jan 5, 2005 - When the Forge came out in august, I immediately purchased the 256MB model (only the 128MB and 256MB were available at the time). I chose it over the other players because it had more of the features that i wanted.
Unfortunately, it turns out the Forge had some design issues that caused it to restart or shutdown at random times, had weak battery terminals so light to moderate bumps caused it to restart, and the FM tuner had _extremely_ poor reception. I ended up exchanging it for a Forge 512MB two months later; I was told that the problems were addressed in the forge 512MB. I can verify that the forge 512MB does not restart or shutdown randomly, and although the FM tuner is not great, it actually works.
The volume gets plenty loud and the audio is crisp and clear even with the supplied headphones. even after tweaking the equalizer settings, i would like more bass, but it is very acceptable.
The forge snaps into a plastic holster that has a small metal clip on the back. This holster probably wasn't intended to be a belt clip, but occasionally i use it as such and it works pretty well. the holster clips onto a strip of leather that's sewn onto the armband. For a while, everything was fine. Unfortunately, after about 2 months, the leather strip began to stretch and tear. As a result, the holster wobbles a lot on the armband when i run. Also, it turns out that the forge is not entirely secure in the plastic holster. I wore my Forge during the NYC marathon and there were three incidents where i bumped into other runners and the player popped out of the holster. Ever since then, I use an elastic band to make sure the player stays in the holster.
The feature that I like best about the Forge is that windows computers treat it as a mass storage device; you plug in the USB cable and the computer sees it as removable drives and you can drag-n-drop directly to it. I also like the buttons. The volume button is prominent and well placed so it is easy to adjust the volume. Also, the button for the keypad is also raised so you can change tracks without having to look for the buttons.
I have a number of gripes
1) When you wear the forge on the armband, it is oriented in such a way that makes it difficult to look at the display without having to take it out of the holster.
2) the chrome ring in the front of the forge and the grippy rubber on the edges are purely cosmetic and does not make the forge any more rugged. In fact, they make it less so (they are very easily scratched).
3) The Forge came with a plastic cover over the USB port. However, this plastic cover is not secured to the player in any way so it fell of and was lost immediately. Ever since then, sweat and grime has been building up around that area.
4) The battery cover is secured in place by two plastic tabs. it's only been a couple months but the tabs are about to break off.
5) Although it's marketed as a sports player, the Forge is not any more rugged than the other flash-based MP3 players on the market. A moderate to hard jolt causes my player to restart.
6) The stopwatch feature is pretty much useless -- you can only see the last two splits, and you pretty much have to take it out of the holster to see the display to operate it.
7) You cannot organize your music in folders in the player; if you have a lot of songs, it is difficult to organize the music unless you setup and upload a playlist from your computer.
8) Rio's customer service is ABSOLUTELY TERRIBLE. It took 4 days for them to respond to my e-mail, and when they finally responded, it was tell me to call them. When I called them, i spent an average of 30 minutes on hold. Every time I called, I had to speak to somebody new, each time I had to explain my problems from the beginning, and they were always unhelpful. There were two occasions where they promised to have a manager and technical person call me back. For both occasions, I never heard back from Rio.
9) Their warranty period is only 90 days; most of the other players have a 1 year warranty. Documentation says that if your player is defective, they will fix or replace it. But they don't tell you that if they replace it, it will be with a refurbished unit.
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