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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 224 348 992
Neutral (3) 4 5 33
Negative (1 or 2) 0 1 73
Total Reviews 228 354 1098
Avg Rating 5 Star Review
4.83
5 Star Review
4.84
4.5 Star Review
4.55
Address: 931 Chevy Way
Medford, OR 97504 - US
Website: http://www.musiciansfriend.com
Business Hours: 24/7
Sales Phone: 800-391-8762
Service Phone: 800-391-8762
Sales Email: service@musiciansfriend.com
Cust Service Email: service@musiciansfriend.com

Musicians Friend

http://www.musiciansfriend.com

With PriceGrabber Since 08/20/2004


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Date Reviewed: 10/31/2009
jelco2000 from unknown
Member Since:
10/15/2009

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Reviews
Very Good company Overall Rating
5 Star Review
 
Date Reviewed: 10/31/2009
jowensjr1 from unknown
Member Since:
10/15/2009

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Reviews
I've been doing business with Muscian's Friend for several years. During that tie, I have never had a bad experience. They are always helpful, knowledgable, courteous, polite, timely, always ask what else they can do to help and are sincerely interested in customer relations. I hope to be doing business with them for a very long time. Overall Rating
5 Star Review
 
Date Reviewed: 10/30/2009
bwright1942 from unknown
Member Since:
10/02/2009

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Reviews
2nd order with Musicians Friend - will order again from them. delivery good; web responses to questions timely. no problems at all Overall Rating
5 Star Review
 
Date Reviewed: 10/30/2009
thisisme from VA
Member Since:
07/15/2005

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Reviews
Musician's Friend is a friend Overall Rating
5 Star Review
 
Date Reviewed: 10/30/2009
beralu from unknown
Member Since:
10/14/2009

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Reviews
I hope the shipping is as discribed Overall Rating
5 Star Review
 
Date Reviewed: 10/30/2009
DanL9835 from unknown
Member Since:
05/08/2008

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Reviews
SO FAR SO GOOD. PAST EXPERIENCES WITH MUSICIANS FRIEND ALWAYS EXCELLENT. Overall Rating
5 Star Review
 
Date Reviewed: 10/29/2009
mbafmax from unknown
Member Since:
10/13/2009

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Reviews
You offered the best as far as type to pick from and the best price.. As i searched the web for the part at many sites. Overall Rating
4 Star Review
 
Date Reviewed: 10/29/2009
rumken7 from unknown
Member Since:
05/25/2008

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Reviews
I have placed several orders on line and its an overall positive experience. But I still enjoy chatting with your phone order personel. They are almost always cordial, helpful and knowledgeable. Overall Rating
5 Star Review
 
Date Reviewed: 10/29/2009
cecilyarborough from unknown
Member Since:
11/13/2008

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Reviews
Musician's Friend is a great company. I've always been fond of their customer service. I've never had any problems with shipping or with their business. They also have some of the best prices out there for musical gear. Overall Rating
5 Star Review
 
Date Reviewed: 10/29/2009
lmr813 from unknown
Member Since:
10/13/2009

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Reviews
Service and merchandise has always been of the best quality. Overall Rating
5 Star Review
 
Date Reviewed: 10/29/2009
smorgan869 from unknown
Member Since:
10/13/2009

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Reviews
Great prices and enjoyed shopping! Overall Rating
5 Star Review
 
Date Reviewed: 10/29/2009
mncramer from unknown
Member Since:
10/13/2009

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Reviews
I love Musician's Friend! Overall Rating
5 Star Review
 
Date Reviewed: 10/29/2009
bill from unknown
Member Since:
10/13/2009

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Reviews
Their delivery dates can be misleading. While they promise 3-5 days for delivery, that doesn't include teh time it takes for them to get the item out the door. In some cases they ship the very same day, but I've been told by customer service that even for 'expedited' shipping they don't guarantee that they'll ship the item the same day they receive the order (even if it's before 12pm). I was told by customer service that they consider it 'on time' if they ship within 72 hours. Not the worst thing in the world, but if you order something on Monday and expect it by Friday, don't be surprised if it's not there. Bottom line: If you are counting on having an item by a certain day, expect to pay for premium shipping at the much higher shipping price. Overall Rating
4 Star Review
 
Date Reviewed: 10/28/2009
daliff24 from unknown
Member Since:
10/12/2009

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Reviews
I found it very easy to find what I wanted and the checkout is even faster. Thanks for making our lives a little bit easier, David Overall Rating
5 Star Review
 
Date Reviewed: 10/28/2009
rleebest from unknown
Member Since:
10/12/2009

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Reviews
I keep returning to Musician's Friend website, because I can find what I need, my orders are always on time (even around the holidays!), and if you need help you can actually call and get friendly helpful people. I've been satisfied with everything I've ordered--always as described and arrived without damage. As a mom of 3 musicians, I've bought a wide variety of things here and I'm always glad I did. Overall Rating
5 Star Review
 
Date Reviewed: 10/28/2009
belen2744 from unknown
Member Since:
10/12/2009

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Reviews
Returning happy customer!!! Consistent delivery of good service, great prices, and very large inventory. Thank you; R. Belen Overall Rating
5 Star Review
 
Date Reviewed: 10/28/2009
btrickey from unknown
Member Since:
10/12/2009

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Reviews
quick and easy - great for the laast minute "Mom I need ..." Overall Rating
5 Star Review
 
Date Reviewed: 10/28/2009
taweiby from unknown
Member Since:
02/10/2007

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Reviews
I have found Musicians Friend to be an honest seller and their website not to push items onto you that you were not looking for. Overall Rating
5 Star Review
 
Date Reviewed: 10/27/2009
ralphschioppa2000 from unknown
Member Since:
10/11/2009

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Reviews
good service good product,good price Overall Rating
5 Star Review
 
Date Reviewed: 10/27/2009
adams3474 from unknown
Member Since:
10/11/2009

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Reviews
nice website, easy ordering Overall Rating
5 Star Review
 
Date Reviewed: 10/27/2009
stvstlbc16 from unknown
Member Since:
10/11/2009

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Reviews
I am a repeat customer for small items and larger items. Service is great Overall Rating
5 Star Review
 
Date Reviewed: 10/26/2009
william.albert from unknown
Member Since:
10/10/2009

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Reviews
Musician's Friend is a great place to get your musicial needs. Overall Rating
5 Star Review
 
Date Reviewed: 10/26/2009
ALISMITH from unknown
Member Since:
10/10/2009

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Reviews
PRICE ARE GOOD , FAST SHIPPING AND EASY TO PLACE ORDER. Overall Rating
5 Star Review
 
Date Reviewed: 10/26/2009
veolalawson from unknown
Member Since:
10/10/2009

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Reviews
Will Order Again!!! Overall Rating
5 Star Review
 
Date Reviewed: 10/26/2009
lyndaschultz from unknown
Member Since:
10/10/2009

View Member's:
Reviews
I love that my credit card is stored so all I have to do is log in, select what I want and *poof* my order is on the way to me! Overall Rating
5 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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