Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 0 | 0 | 19 |
| Neutral (3) | 0 | 0 | 5 |
| Negative (1 or 2) | 0 | 0 | 35 |
| Total Reviews | 0 | 0 | 59 |
| Avg Rating | Not Rated |
Not Rated |
 2.58 |
| Address: | 9419 E San Salvador SUITE 102 Scottsdale, AZ 85258 - US |
|---|---|
| Website: | http://www.nutricity.com |
| Business Hours: | n/a |
| Sales Phone: | 1-866-307-1641 |
| Service Phone: | 1-866-307-1641 |
| Sales Email: | info@nutricity.com |
| Cust Service Email: | info@nutricity.com |
Nutricity.com
http://www.nutricity.com| Date Reviewed: 10/15/2011 | ||
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Arizona_Tart from unknown Member Since: 10/15/2011 View Member's: Reviews |
WARNING!!!!! FRAUDULENT - WILL STEAL YOUR MONEY!!! I ordered through Amazon for a case of product and paid $54 for the item, and more for the shipping. They sent 12 single items in a manila envelope. The product was destroyed and not safe to ingest. The Amazon Order clearly stated 24 units for a full case. They wrote above that unit category, "12". They ALTERED the Amazon Order!!! They took my money immediately, gave me HALF of what I paid and ordered, and it was packaged so horribly, the product is not useable and cannot be ingested.. When you call their number, they give three options to select. ALL the options are a computerized voice. ALL the options ask you to contact "infor@nutricity.com", there is NO possible way to speak to a human at all, ever. Of the many emails I have sent, ALL have come back as undeliverable. DO NOT USE THIS FRAUDULENT COMPANY!!! |
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| Date Reviewed: 09/17/2010 | ||
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Drew360 from CA Member Since: 09/17/2010 View Member's: Reviews |
Horrible customer service! And their statements are LIES! It states that if orders are placed before 1PM MST that they will be shipped the same day. So since I placed my order on a Sunday Sept 12th I knew it wouldn't ship until the following day Monday the 13th. I got a confirmation email the day of my order the 12th stating the order had been processed and it would be shipped FedEx. So finally Friday rolls around the 17th and nothing has been delivered and no further emails from the company. I shoot an email to them asking for a tracking number, low and behold the package wasn't shipped until the 16th! I never got any email saying anything was delayed/back ordered or anything. The lady I talked to Lauren made no sense in the emails at all. Everything was a lie or contradictory. DO NOT BUY FROM NUTRICITY.COM!!!!!!!!!!!!!!!!!! |
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| Date Reviewed: 08/26/2010 | ||
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twalterlakes from CA Member Since: 08/26/2010 View Member's: Reviews |
5 emails and 5 calls and no response really tells me the value of customer support they have my money and I dont have a product I wonder if it will even come in the 30 average I get from other review web sites |
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| Date Reviewed: 05/25/2010 | ||
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TheHonestBuyer from GA Member Since: 05/25/2010 View Member's: Reviews |
I placed an order on 5/03/10, and I haven't received it yet! I sent several emails trying to solve the problem, but somebody by the name Lauren replied only once without the information or help I requested. That's the same "Lauren" who writes under several "nicks" on forums like these giving good rates to her awful service. I will never order from Nutricity again... I can order the same products form other sites, for basically the same price, less shipping charges and faster delivery! There's an open case on PayPal, and has been escalated to claim status... I definitely want my money back. USPS do NOT have any record of the tracking number they (she?) gave me. It looks like a "phantom shipping". Besides there's A LOT of negative comments on the Web about their (her?) online "store", her fake / non existent customer service department, her fake customer service telephone line, bad service, all the money she keeps from customers without sending anything ordered, sendi |
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| Date Reviewed: 05/16/2010 | ||
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tligtm from MI Member Since: 05/16/2010 View Member's: Reviews |
There was a problem with my products that wasn't the fault of Nutricity. I emailed them and heard back from Lauren. She was so nice and took care of everything. It took several emails back and forth since it was a bit complicated. Lauren replied back quickly and politely each time (though I must have been getting on her nerves.) :) I would definitely recommend Nutricity. |
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| Date Reviewed: 05/16/2010 | ||
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shari_goldsmith from unknown Member Since: 04/30/2010 View Member's: Reviews |
I'm aggravated because I was charged a lot for shipping.. about $20 and it has taken a long time to get to me. I paid 0 for shipping on another hair product I ordered the same day and it arrived in half the amount of time or even less than that. Just seems like a lot of money to charge for 8 day delivery, in addition the order took several days to process. Hope I get my products soon! |
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| Date Reviewed: 05/15/2010 | ||
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louieg2000 from unknown Member Since: 04/29/2010 View Member's: Reviews |
I was satisfied with shipping once the item left you're warehouse but I don't understand why there was such a gap between the order date and shipping date.If Amazon did not get the order to you on the 10th of April then I would look at using another vendor or I would change the way my shipping department operates if you did receive the order. on the 10th |
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| Date Reviewed: 04/16/2010 | ||
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ye5i from unknown Member Since: 04/16/2010 View Member's: Reviews |
Thanks a lot , everything was ok with my purchase. |
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| Date Reviewed: 04/15/2010 | ||
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ok4u from unknown Member Since: 04/06/2010 View Member's: Reviews |
I cancelled the order as soonas i placed the order and found out the shipping charges were too high. I emailed them twice cancelling the order and then confirming I cancelled the order. They still shipped the order. I have not heard from the company I have called 2 or 3 times and e mailed 5 or 6 times. Still not heard anyrthing back from them |
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| Date Reviewed: 04/12/2010 | ||
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darrmok from unknown Member Since: 04/12/2010 View Member's: Reviews |
My thoughts are that I will not order from this merchant again.Come on I placed my order on apr 1 and it shipped out on apr 12 this has got to be the slowest shipping I have ever experienced. eleven days just to ship a item. |
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| Date Reviewed: 04/09/2010 | ||
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pblack34 from unknown Member Since: 04/09/2010 View Member's: Reviews |
This was a mistake and I canceled immediately after ordering and you still sent it!!! |
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| Date Reviewed: 04/02/2010 | ||
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haiouwang from unknown Member Since: 04/11/2006 View Member's: Reviews |
(Edited April 07th by haiouwang) The Oder was placed on 03/27/2010. The charge was posted to the credit card on 03/28/2010. Email from them said it would be shipped in 3 to 5 days. It is 04/02, the package still has not been shipped yet. Good thing is we can always contact credit company and dispute the charge! Their customer service is really very lame with that "smart automatic answering system" to avoid customers. Today, as of 04/07, finally the package arrived. Summary: Price cheap, speed slow, service Lame. People really should stay away from them! |
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| Date Reviewed: 04/01/2010 | ||
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jessica.dockter from unknown Member Since: 03/23/2010 View Member's: Reviews |
I shopped around for this product and compared prices from various merchants based on the price per ounce. For that reason, I was terribly disappointed to learn that you advertised this product at 1 oz but the actual item is .8 oz. This may seem like a small difference, but for someone who is trying to compare prices, it matters. I will likely not order from your company again. |
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| Date Reviewed: 04/01/2010 | ||
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daloewenstein from unknown Member Since: 03/23/2010 View Member's: Reviews |
I believe this is the worst service (delivery) I have ever had on the internet.I will share this disappointment with others as well as on the internet |
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| Date Reviewed: 03/31/2010 | ||
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srt147 from unknown Member Since: 03/19/2010 View Member's: Reviews |
Everything was quick and easy. The "average" scores above really should have been DNA. Have used product only once, so can't comment yet. Trying it for first time. |
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| Date Reviewed: 03/30/2010 | ||
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rikster from unknown Member Since: 03/13/2010 View Member's: Reviews |
Nutricity.com did a great job via Amazon.com; I placed my order at Amazon and Nutricity took it from there. I am very pleased with the service and product (vitamins) I have received. Thank you. |
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| Date Reviewed: 03/27/2010 | ||
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petradomingo from unknown Member Since: 03/27/2010 View Member's: Reviews |
I'm still waiting for my vitamins to arrive, and I placed the order 16 days ago! I would never shop here again. |
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| Date Reviewed: 03/27/2010 | ||
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janx.quist from unknown Member Since: 03/10/2010 View Member's: Reviews |
This was my second order and I am very confident with the service delivered up to now. I received the goods much earlier than I expected. I can recommend this seller! |
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| Date Reviewed: 03/23/2010 | ||
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marciasmith2641 from unknown Member Since: 03/13/2010 View Member's: Reviews |
I ordered Emu Oil with the pump dispenser as displayed in the advertisement. You sent me a bottle with the dropper instead which I really don't want. Will not buy from you again. Pissed! |
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| Date Reviewed: 03/01/2010 | ||
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john from unknown Member Since: 12/24/2009 View Member's: Reviews |
I placed order on 12/15/09. I did not get shipping confirmation by 12/23/09 and sent cancellation notice since order had not shipped after 8 days following order date. 1 hour later I get shipping notice and 14 hours later I get it left our facilities notice. I will refuse shipment and will expect a refund. FedEx Lost the return shipment and required Nutricity to provide waiver to reimburse me. Lauren agreed but never provided FedEx with waiver and did not agree to refund me over a period of 2 months. I have all documentation and corrospondance. I will dispute with Amazon and my bank. |
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| Date Reviewed: 02/25/2010 | ||
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momkat42 from unknown Member Since: 02/16/2010 View Member's: Reviews |
Have ordered this product once before and was very satisfied. Today's e mail was not laid out well They do a fine job of packaging fragile items. |
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| Date Reviewed: 02/24/2010 | ||
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miamarie1972 from unknown Member Since: 02/15/2010 View Member's: Reviews |
This seller DID NOT SEND ME THE RIGHT LOTION!!I order face,body,8oz,THis person sent me the bronzer 6oz. And I did try it anyway (lotion) SUCK!!!! Very hard to put on,sticky,Left bloches,Did Not go on SMOOTH at all, Will NOT BUY AGAIN!!!!! |
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| Date Reviewed: 02/24/2010 | ||
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galtomare from unknown Member Since: 02/08/2010 View Member's: Reviews |
I think a week before shipping an in-stock item is too long! |
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| Date Reviewed: 02/19/2010 | ||
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linda.collins28 from unknown Member Since: 02/03/2010 View Member's: Reviews |
Everything went very smooth..thanks |
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| Date Reviewed: 02/05/2010 | ||
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inhoram from unknown Member Since: 01/20/2010 View Member's: Reviews |
I received an empty, torn empty envelope in a plastic from USPS. The product was poorly packaged - just a thin USPS envelope that could not tolerate shipping an odd shaped container. I will not order from the company again. |
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