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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 5 11 11
Neutral (3) 0 0 0
Negative (1 or 2) 4 10 10
Total Reviews 9 21 21
Avg Rating 3 Star Review
3.00
3 Star Review
3.14
3 Star Review
3.14
Address: 9419 E San Salvador SUITE 102
Scottsdale, AZ 85258 - US
Website: http://www.nutricity.com
Business Hours: n/a
Sales Phone: 1-866-307-1641
Service Phone: 1-866-307-1641
Sales Email: info@nutricity.com
Cust Service Email: info@nutricity.com

Nutricity.com

http://www.nutricity.com

With PriceGrabber Since 04/15/2009


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Date Reviewed: 10/26/2009
nothere from unknown
Member Since:
10/10/2009

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Reviews
Ordered 5 Oct. Received 10 Oct. Shipped from Arizona and delivered in Florida. Fast service and fast delivery. Best price anywhere. I will definitely order from Nutricity again. Overall Rating
5 Star Review
 
Date Reviewed: 10/25/2009
jeremy_ransom from unknown
Member Since:
10/09/2009

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Reviews
placing the order was easy, emails for order confirmation and order shipment. I received the wrong order, and have yet to receive a response from them by email, and cannot reach customer service by phone. Overall Rating
1 Star Review
 
Date Reviewed: 10/15/2009
tbrunner from unknown
Member Since:
09/07/2009

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Reviews
We placed this order on Sept 15 and paid almost $25 for shipping and handling. Federal Express Ground did not send out until Sept 24- over a week after ordering. We did not receive the box until 2 WEEKS later on Sept. 29th. We will not order through you all again---way too long! Overall Rating
1 Star Review
 
Date Reviewed: 10/06/2009
Natebert from MN
Member Since:
12/24/2004

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Reviews
I ordered Vanilla Protein and received Dutch Chocolate. Emailed them and they refused to correct. Will not use again. Overall Rating
1 Star Review
 
Date Reviewed: 10/04/2009
ericshawn1 from unknown
Member Since:
09/18/2009

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Reviews
Nutricity.com spares no time to communicate properly with their buyers. Stalls to permit a backorder to be filled instead of alerting the customer ahead of time that the item is out of stock. Snail-slow fulfillment and shipping. Overall Rating
1 Star Review
 
Date Reviewed: 09/19/2009
rdmcdonald from unknown
Member Since:
09/03/2009

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Reviews
Transaction ran like clockwork! Smooth transaction; product arrived exactly on time and in excellent condition. RDM Missoula MT 59801 Overall Rating
5 Star Review
 
Date Reviewed: 09/19/2009
wfjordanpensacola from unknown
Member Since:
09/03/2009

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Reviews
ordered goods are all just what I wanted. Prices on goods certainly better than if purchased local. Only reason did not get excellent score is because shipping and handling ended up being 50 percent of total costs. Guess we just have to get used to that if we want hard to get stuff delivered to our door. Overall Rating
4 Star Review
 
Date Reviewed: 09/18/2009
anna.romero from unknown
Member Since:
09/02/2009

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Reviews
I received the products in excellent condition, only problem that "I" had is it took over 12 days to receive them. Too long Overall Rating
4 Star Review
 
Date Reviewed: 09/11/2009
Laurenglazier from unknown
Member Since:
09/11/2009

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Reviews
I really enjoy ordering from Nutricity.com overall. I am an Amazon.com shopper, but their website is much more user friendly and the 5% back is a nice bonus. My orders always come quickly and the customer service team is very polite and always helpful when I have a question or need help with my order. Keep up the good work Nutricity.com :-) Overall Rating
5 Star Review
 
Date Reviewed: 08/23/2009
straitj from SC
Member Since:
11/30/2004

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Reviews
I placed order on 8/18/09. Credit Card immediately charged. Selected US Priority Mail express shipping. As of 8/23, order is pending and I have not received order or been notified of shipment. I requested order be cancelled on 8/23. Apparently same day shipping is not their practice as stated on ther website. No contact except for order acknowledgment. Find another vendor. Overall Rating
1 Star Review
 
Date Reviewed: 08/22/2009
mountainstormhawk from unknown
Member Since:
08/06/2009

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Reviews
In mid-July, after the ship-by date, they notified me that it was being sent to their warehouse. I don't know why they couldn't have just sent it to me from this other place. I didn't hear anything else, until July 30, the company I ordered from let me know that my order would be canceled if the order was not ship-confirmed by Aug 4. I immediately sent Nutricity an email, requesting information on their shipping, and also, since I use a lot of the product I ordered, can they reassure me that this won't happen again. I heard nothing from them until Aug. 5 to confirm that it had been shipped. Should I order from them again, knowing they ignore my email, that they take a lot of time letting me know what's going on, and that it's a delay of over a month to get a product I ran out of a week and half ago? Overall Rating
1 Star Review
 
Date Reviewed: 08/13/2009
msbluediamond from unknown
Member Since:
07/28/2009

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Reviews
I have order this product twice, and received the product as stated by the shipper. Overall I'm very pleased doing business with you and will continue purchasing this particular product from you. Overall Rating
5 Star Review
 
Date Reviewed: 08/07/2009
j-k.bittorie from unknown
Member Since:
07/22/2009

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Reviews
There was a small problem with the shipment received, but was promptly dealt with by the company. Excellent response time to original order and followup. Overall Rating
5 Star Review
 
Date Reviewed: 07/30/2009
erodman from FL
Member Since:
07/30/2009

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Reviews
Nutricity - I will never order from them again! My order was immediately followed by an email explaining that I can check the status of my order by navigating to the web site. Lo and behold you can't! It also states on the web site that the hours of customer service begins at 10 MT. When you call, the recording says NOON MT. I called at 12:30 - still not open. The email said that the order would be shipped within 24 hours. It has been 9 days and still no order. I sent them an email, but doubt I will receive a reply any time soon! Now I notice that the items that I ordered are no longer offered on their web site! Overall Rating
1 Star Review
 
Date Reviewed: 07/19/2009
dnbuehler from unknown
Member Since:
07/03/2009

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Reviews
It is Friday July 3rd and I received an email stating my order just left your warehouse. I read on the website in the shipping explanation that order would ship same day if received by 1pm. This oreder should have shipped not later then June 30th if that was the case. I will not order anything else from you as I feel that your website info is incorrect and your processing time is rediculous. I originally ordered the items on Amazon and that went through you as well. When I realized it was going to take two weeks to recieve I went to you website and reordered because it was supposed to ship same day. I then tried to cancel the Amazon order but miraculously my order decided to ship out of the blue as soon as I said I would like to cancel. Your customer service is lacking and you communication policies are even worse. I will not use you and I will leave this same feedback on the order I made through Amazon. I will also not recommend this as a reliable company....Very unsatisfied. Overall Rating
2 Star Review
 
Date Reviewed: 07/19/2009
angelinamlovingheart from unknown
Member Since:
07/03/2009

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Reviews
Nutricity has great customer service and good products. Overall Rating
5 Star Review
 
Date Reviewed: 07/18/2009
charles.stolzenbach from unknown
Member Since:
07/02/2009

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Reviews
The produce received was heat damaged in shipping and unsellable. In the future steps must be taken to insure produce is not exposed to temperature exceeding 55 - 65 F. This information printed clearly on container. You carrier failed to regard this directive; a poor business practice. Overall Rating
2 Star Review
 
Date Reviewed: 07/17/2009
arwen from unknown
Member Since:
07/01/2009

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Reviews
Easy to use, quick delivery, product exactly as expected. Overall Rating
5 Star Review
 
Date Reviewed: 07/05/2009
jeff.pearl from unknown
Member Since:
06/19/2009

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Reviews
Ordered on June 4-just shipped June 18-took too long Overall Rating
2 Star Review
 
Date Reviewed: 06/24/2009
j.ziggy from unknown
Member Since:
06/15/2009

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Reviews
Product arrived quickly. Overall Rating
5 Star Review
 
Date Reviewed: 06/13/2009
ngisvold from unknown
Member Since:
06/03/2009

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Reviews
Arrived on time! Overall Rating
5 Star Review
 
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