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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 77 175 1177
Neutral (3) 0 1 20
Negative (1 or 2) 5 6 33
Total Reviews 82 182 1230
Avg Rating 4.5 Star Review
4.63
5 Star Review
4.74
5 Star Review
4.73
Address: PO Box 13069
Spokane, WA 99213 - US
Website: http://www.onecall.com?PMNID=907
Business Hours: 6am - 8pm PT
Sales Phone: 877-340-4770
Service Phone: 877-340-4770
Sales Email: onecall@onecall.com
Cust Service Email: onecall@onecall.com

OneCall.com

http://www.onecall.com?PMNID=907

With PriceGrabber Since 04/23/2001


Sort Reviews by: Date Rating
Date Reviewed: 12/09/2009
georgepevny from unknown
Member Since:
01/08/2006

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Reviews
Order memory stick with adapter, , receive with no adapter. Overall Rating
4 Star Review
 
Date Reviewed: 12/09/2009
wwtroon from unknown
Member Since:
11/23/2009

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Reviews
My order arrived faster than expected and is just as advertised Overall Rating
5 Star Review
 
Date Reviewed: 12/07/2009
rdosborn from unknown
Member Since:
11/23/2009

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Reviews
This was my first order with a live customer rep. Kris/Chris spent a lot of time with me just answering questions on a total of 10-12 phone calls(really) and if he didn't know for sure the answer, he did not b.s. me, he found out the answer which is very refreshing. He was very courteous and friendly. It felt like I was placing an order from a family member or friend. I still look elsewhere for a cheaper price and have always ended up back at OneCall to place my order. It is fast, easy and painless. I will be back again OneCall, Thank you for the patience you have shown me while I try to decide on which item to buy and for giving me a quick, accurate education on Home Theater systems, I'm sure you will have to do it again on something else soon. Overall Rating
5 Star Review
 
Date Reviewed: 12/07/2009
d_bogarde from unknown
Member Since:
11/18/2009

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Reviews
2nd time buyer; great experience; good having customer service available on saturdays..very friendly.. product arrived in excellent condition as described Overall Rating
5 Star Review
 
Date Reviewed: 12/07/2009
alvegam from unknown
Member Since:
11/21/2009

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Reviews
GREAT SERVICE Overall Rating
5 Star Review
 
Date Reviewed: 12/06/2009
zoro1 from unknown
Member Since:
11/27/2009

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Reviews
A very easy purchase. Chad most helpful Overall Rating
5 Star Review
 
Date Reviewed: 12/06/2009
2bigfaceone from unknown
Member Since:
11/27/2009

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Reviews
SUPERIOR TO THE COMPETITION: E COST, NEWEGG, PRICEGRABBER. I APPRECIATE SPEC SHEET, AND THE FREE SHIPPING. 12/6 All aspects have been quite satisfactory. Shipped same day as ordered, [Fri. after Thanksgiving,] Long trek-Spokane to Indy. Product was what was described, and I expected. Overall Rating
4 Star Review
 
Date Reviewed: 12/06/2009
p.grzanich from unknown
Member Since:
11/27/2009

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Reviews
Pleasant experience. Overall Rating
5 Star Review
 
Date Reviewed: 12/05/2009
hbelcher from unknown
Member Since:
11/19/2009

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Reviews
This survey however doesn't function well!!! Overall Rating
5 Star Review
 
Date Reviewed: 12/04/2009
edwardapg from unknown
Member Since:
11/25/2009

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Reviews
so far very excellent.It helped that your company was referred by consumer reports Overall Rating
5 Star Review
 
Date Reviewed: 12/04/2009
hmd455 from unknown
Member Since:
11/18/2009

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Reviews
I would not recommend anyone making any type purchase from this company. They do not back up their products at all and your on your own If you buy from them. Overall Rating
1 Star Review
 
Date Reviewed: 12/04/2009
marsha.adams from unknown
Member Since:
11/18/2009

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Reviews
Good Overall Rating
4 Star Review
 
Date Reviewed: 12/03/2009
jmwaba from unknown
Member Since:
11/24/2009

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Reviews
Keep up the good work! Overall Rating
5 Star Review
 
Date Reviewed: 12/02/2009
tomgarrett12345 from unknown
Member Since:
11/15/2009

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Reviews
I received an excellent first impression of the merchant through the person I talked to (Patrick). I asked several questions about extended warranties and why I should buy directly instead of through Amazon.com. I placed the order and the email receipt came quickly. I look forward to dealing with them again. It was a good shopping experience. Overall Rating
5 Star Review
 
Date Reviewed: 11/30/2009
maikey1 from unknown
Member Since:
11/21/2009

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Reviews
so far,so good........ After this transaction, I can say that I'll definitely use onecall again and will highly recommend them to friends Overall Rating
5 Star Review
 
Date Reviewed: 11/29/2009
rpsags from unknown
Member Since:
11/20/2009

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Reviews
the product was as advertised. the packing and handling needs to be improved against breakage. i do believe big screen tv's need more packing. Overall Rating
4 Star Review
 
Date Reviewed: 11/26/2009
sherryannmiller from unknown
Member Since:
11/16/2009

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Reviews
NEVER AGAIN. And I'm emailing the friend who told me about onecall and telling him he's not my friend anymore! Overall Rating
1 Star Review
 
Date Reviewed: 11/26/2009
lindellincolor from unknown
Member Since:
11/17/2009

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Reviews
I'm very glad I got my TV from you guys! Overall Rating
5 Star Review
 
Date Reviewed: 11/22/2009
Rick47J from unknown
Member Since:
11/12/2009

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Reviews
Im glad I found onecall . I have used my machine and it has worked perfectly in every way. I am very pleased with Onecall. Overall Rating
5 Star Review
 
Date Reviewed: 11/22/2009
robertr from unknown
Member Since:
11/13/2009

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Reviews
I purchased my onkyo from onecall over 10 years ago. it was double boxed and is still running w/o any problems. back then phone support was friendly an processed the purchase quickly. this purchase is no different. not only was the order placed around 6pm est it was shipped today as well.. WOW. If you guys sold other stuff I'd buy from you all the time. Fed ex ground screwed delivery date and my wife was home all day off from work to sign for it... they stated they loaded it on another truck... anyways fedex delivered the next day and i expressed anger to fedex over this as well as to onecall... i explained to onecall they should be reimbursed for shipping, however oncall said it would be easier to give me a $50 credit... AWESOME but not fair to onecall. Overall Rating
5 Star Review
 
Date Reviewed: 11/22/2009
pallpatel from unknown
Member Since:
11/06/2009

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Reviews
friendly - knowledgable Overall Rating
5 Star Review
 
Date Reviewed: 11/20/2009
benditt from unknown
Member Since:
11/04/2009

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Reviews
Your site was one of the easiest to use for a web store. Merchandise was easy to locate and there was great variety. I have been to many internet stores and find yours to be one of the finest. I will be back if I need anything in the Audio-Video field. Overall Rating
5 Star Review
 
Date Reviewed: 11/20/2009
cwaybrig from unknown
Member Since:
11/04/2009

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Reviews
Products arrived well packaged (double-boxed) and on time. Overall Rating
5 Star Review
 
Date Reviewed: 11/19/2009
krnewenham from unknown
Member Since:
11/10/2009

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Reviews
The customer service rep I transacted with has outstanding customer and technical skills. World class customer service! An outstanding experience overall from the ordering process to delivery of my purchase. Great Job!!! Overall Rating
5 Star Review
 
Date Reviewed: 11/19/2009
vegasjazz from unknown
Member Since:
11/10/2009

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Reviews
I did not like onecall using fedex as shipper. I have had trouble in the past with fedex. onecall told me they prefer fedex. then why do giants such as qvc, amazon and hsn all use ups ? I told onecall I would never buy from them again as long as they continue to use fedex. Overall Rating
4 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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