| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 77 | 175 | 1177 |
| Neutral (3) | 0 | 1 | 20 |
| Negative (1 or 2) | 5 | 6 | 33 |
| Total Reviews | 82 | 182 | 1230 |
| Avg Rating | 4.63 |
4.74 |
4.73 |
| Address: | PO Box 13069 Spokane, WA 99213 - US |
|---|---|
| Website: | http://www.onecall.com?PMNID=907 |
| Business Hours: | 6am - 8pm PT |
| Sales Phone: | 877-340-4770 |
| Service Phone: | 877-340-4770 |
| Sales Email: | onecall@onecall.com |
| Cust Service Email: | onecall@onecall.com |
| Date Reviewed: 12/09/2009 | ||
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georgepevny from unknown Member Since: 01/08/2006 View Member's: Reviews |
Order memory stick with adapter, , receive with no adapter. |
Overall Rating |
| Date Reviewed: 12/09/2009 | ||
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wwtroon from unknown Member Since: 11/23/2009 View Member's: Reviews |
My order arrived faster than expected and is just as advertised |
Overall Rating |
| Date Reviewed: 12/07/2009 | ||
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rdosborn from unknown Member Since: 11/23/2009 View Member's: Reviews |
This was my first order with a live customer rep. Kris/Chris spent a lot of time with me just answering questions on a total of 10-12 phone calls(really) and if he didn't know for sure the answer, he did not b.s. me, he found out the answer which is very refreshing. He was very courteous and friendly. It felt like I was placing an order from a family member or friend. I still look elsewhere for a cheaper price and have always ended up back at OneCall to place my order. It is fast, easy and painless. I will be back again OneCall, Thank you for the patience you have shown me while I try to decide on which item to buy and for giving me a quick, accurate education on Home Theater systems, I'm sure you will have to do it again on something else soon. |
Overall Rating |
| Date Reviewed: 12/07/2009 | ||
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d_bogarde from unknown Member Since: 11/18/2009 View Member's: Reviews |
2nd time buyer; great experience; good having customer service available on saturdays..very friendly.. product arrived in excellent condition as described |
Overall Rating |
| Date Reviewed: 12/07/2009 | ||
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alvegam from unknown Member Since: 11/21/2009 View Member's: Reviews |
GREAT SERVICE |
Overall Rating |
| Date Reviewed: 12/06/2009 | ||
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zoro1 from unknown Member Since: 11/27/2009 View Member's: Reviews |
A very easy purchase. Chad most helpful |
Overall Rating |
| Date Reviewed: 12/06/2009 | ||
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2bigfaceone from unknown Member Since: 11/27/2009 View Member's: Reviews |
SUPERIOR TO THE COMPETITION: E COST, NEWEGG, PRICEGRABBER. I APPRECIATE SPEC SHEET, AND THE FREE SHIPPING. 12/6 All aspects have been quite satisfactory. Shipped same day as ordered, [Fri. after Thanksgiving,] Long trek-Spokane to Indy. Product was what was described, and I expected. |
Overall Rating |
| Date Reviewed: 12/06/2009 | ||
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p.grzanich from unknown Member Since: 11/27/2009 View Member's: Reviews |
Pleasant experience. |
Overall Rating |
| Date Reviewed: 12/05/2009 | ||
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hbelcher from unknown Member Since: 11/19/2009 View Member's: Reviews |
This survey however doesn't function well!!! |
Overall Rating |
| Date Reviewed: 12/04/2009 | ||
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edwardapg from unknown Member Since: 11/25/2009 View Member's: Reviews |
so far very excellent.It helped that your company was referred by consumer reports |
Overall Rating |
| Date Reviewed: 12/04/2009 | ||
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hmd455 from unknown Member Since: 11/18/2009 View Member's: Reviews |
I would not recommend anyone making any type purchase from this company. They do not back up their products at all and your on your own If you buy from them. |
Overall Rating |
| Date Reviewed: 12/04/2009 | ||
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marsha.adams from unknown Member Since: 11/18/2009 View Member's: Reviews |
Good |
Overall Rating |
| Date Reviewed: 12/03/2009 | ||
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jmwaba from unknown Member Since: 11/24/2009 View Member's: Reviews |
Keep up the good work! |
Overall Rating |
| Date Reviewed: 12/02/2009 | ||
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tomgarrett12345 from unknown Member Since: 11/15/2009 View Member's: Reviews |
I received an excellent first impression of the merchant through the person I talked to (Patrick). I asked several questions about extended warranties and why I should buy directly instead of through Amazon.com. I placed the order and the email receipt came quickly. I look forward to dealing with them again. It was a good shopping experience. |
Overall Rating |
| Date Reviewed: 11/30/2009 | ||
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maikey1 from unknown Member Since: 11/21/2009 View Member's: Reviews |
so far,so good........ After this transaction, I can say that I'll definitely use onecall again and will highly recommend them to friends |
Overall Rating |
| Date Reviewed: 11/29/2009 | ||
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rpsags from unknown Member Since: 11/20/2009 View Member's: Reviews |
the product was as advertised. the packing and handling needs to be improved against breakage. i do believe big screen tv's need more packing. |
Overall Rating |
| Date Reviewed: 11/26/2009 | ||
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sherryannmiller from unknown Member Since: 11/16/2009 View Member's: Reviews |
NEVER AGAIN. And I'm emailing the friend who told me about onecall and telling him he's not my friend anymore! |
Overall Rating |
| Date Reviewed: 11/26/2009 | ||
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lindellincolor from unknown Member Since: 11/17/2009 View Member's: Reviews |
I'm very glad I got my TV from you guys! |
Overall Rating |
| Date Reviewed: 11/22/2009 | ||
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Rick47J from unknown Member Since: 11/12/2009 View Member's: Reviews |
Im glad I found onecall . I have used my machine and it has worked perfectly in every way. I am very pleased with Onecall. |
Overall Rating |
| Date Reviewed: 11/22/2009 | ||
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robertr from unknown Member Since: 11/13/2009 View Member's: Reviews |
I purchased my onkyo from onecall over 10 years ago. it was double boxed and is still running w/o any problems. back then phone support was friendly an processed the purchase quickly. this purchase is no different. not only was the order placed around 6pm est it was shipped today as well.. WOW. If you guys sold other stuff I'd buy from you all the time. Fed ex ground screwed delivery date and my wife was home all day off from work to sign for it... they stated they loaded it on another truck... anyways fedex delivered the next day and i expressed anger to fedex over this as well as to onecall... i explained to onecall they should be reimbursed for shipping, however oncall said it would be easier to give me a $50 credit... AWESOME but not fair to onecall. |
Overall Rating |
| Date Reviewed: 11/22/2009 | ||
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pallpatel from unknown Member Since: 11/06/2009 View Member's: Reviews |
friendly - knowledgable |
Overall Rating |
| Date Reviewed: 11/20/2009 | ||
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benditt from unknown Member Since: 11/04/2009 View Member's: Reviews |
Your site was one of the easiest to use for a web store. Merchandise was easy to locate and there was great variety. I have been to many internet stores and find yours to be one of the finest. I will be back if I need anything in the Audio-Video field. |
Overall Rating |
| Date Reviewed: 11/20/2009 | ||
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cwaybrig from unknown Member Since: 11/04/2009 View Member's: Reviews |
Products arrived well packaged (double-boxed) and on time. |
Overall Rating |
| Date Reviewed: 11/19/2009 | ||
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krnewenham from unknown Member Since: 11/10/2009 View Member's: Reviews |
The customer service rep I transacted with has outstanding customer and technical skills. World class customer service! An outstanding experience overall from the ordering process to delivery of my purchase. Great Job!!! |
Overall Rating |
| Date Reviewed: 11/19/2009 | ||
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vegasjazz from unknown Member Since: 11/10/2009 View Member's: Reviews |
I did not like onecall using fedex as shipper. I have had trouble in the past with fedex. onecall told me they prefer fedex. then why do giants such as qvc, amazon and hsn all use ups ? I told onecall I would never buy from them again as long as they continue to use fedex. |
Overall Rating |
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