| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 69 | 167 | 1164 |
| Neutral (3) | 0 | 1 | 20 |
| Negative (1 or 2) | 4 | 5 | 32 |
| Total Reviews | 73 | 173 | 1216 |
| Avg Rating | 4.68 |
4.77 |
4.74 |
| Address: | PO Box 13069 Spokane, WA 99213 - US |
|---|---|
| Website: | http://www.onecall.com?PMNID=907 |
| Business Hours: | 6am - 8pm PT |
| Sales Phone: | 877-340-4770 |
| Service Phone: | 877-340-4770 |
| Sales Email: | onecall@onecall.com |
| Cust Service Email: | onecall@onecall.com |
| Date Reviewed: 11/30/2009 | ||
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maikey1 from unknown Member Since: 11/21/2009 View Member's: Reviews |
so far,so good........ After this transaction, I can say that I'll definitely use onecall again and will highly recommend them to friends |
Overall Rating |
| Date Reviewed: 11/29/2009 | ||
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rpsags from unknown Member Since: 11/20/2009 View Member's: Reviews |
the product was as advertised. the packing and handling needs to be improved against breakage. i do believe big screen tv's need more packing. |
Overall Rating |
| Date Reviewed: 11/26/2009 | ||
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sherryannmiller from unknown Member Since: 11/16/2009 View Member's: Reviews |
NEVER AGAIN. And I'm emailing the friend who told me about onecall and telling him he's not my friend anymore! |
Overall Rating |
| Date Reviewed: 11/26/2009 | ||
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lindellincolor from unknown Member Since: 11/17/2009 View Member's: Reviews |
I'm very glad I got my TV from you guys! |
Overall Rating |
| Date Reviewed: 11/22/2009 | ||
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Rick47J from unknown Member Since: 11/12/2009 View Member's: Reviews |
Im glad I found onecall . I have used my machine and it has worked perfectly in every way. I am very pleased with Onecall. |
Overall Rating |
| Date Reviewed: 11/22/2009 | ||
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robertr from unknown Member Since: 11/13/2009 View Member's: Reviews |
I purchased my onkyo from onecall over 10 years ago. it was double boxed and is still running w/o any problems. back then phone support was friendly an processed the purchase quickly. this purchase is no different. not only was the order placed around 6pm est it was shipped today as well.. WOW. If you guys sold other stuff I'd buy from you all the time. Fed ex ground screwed delivery date and my wife was home all day off from work to sign for it... they stated they loaded it on another truck... anyways fedex delivered the next day and i expressed anger to fedex over this as well as to onecall... i explained to onecall they should be reimbursed for shipping, however oncall said it would be easier to give me a $50 credit... AWESOME but not fair to onecall. |
Overall Rating |
| Date Reviewed: 11/22/2009 | ||
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pallpatel from unknown Member Since: 11/06/2009 View Member's: Reviews |
friendly - knowledgable |
Overall Rating |
| Date Reviewed: 11/20/2009 | ||
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benditt from unknown Member Since: 11/04/2009 View Member's: Reviews |
Your site was one of the easiest to use for a web store. Merchandise was easy to locate and there was great variety. I have been to many internet stores and find yours to be one of the finest. I will be back if I need anything in the Audio-Video field. |
Overall Rating |
| Date Reviewed: 11/20/2009 | ||
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cwaybrig from unknown Member Since: 11/04/2009 View Member's: Reviews |
Products arrived well packaged (double-boxed) and on time. |
Overall Rating |
| Date Reviewed: 11/19/2009 | ||
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krnewenham from unknown Member Since: 11/10/2009 View Member's: Reviews |
The customer service rep I transacted with has outstanding customer and technical skills. World class customer service! An outstanding experience overall from the ordering process to delivery of my purchase. Great Job!!! |
Overall Rating |
| Date Reviewed: 11/19/2009 | ||
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vegasjazz from unknown Member Since: 11/10/2009 View Member's: Reviews |
I did not like onecall using fedex as shipper. I have had trouble in the past with fedex. onecall told me they prefer fedex. then why do giants such as qvc, amazon and hsn all use ups ? I told onecall I would never buy from them again as long as they continue to use fedex. |
Overall Rating |
| Date Reviewed: 11/19/2009 | ||
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marth1959 from unknown Member Since: 11/03/2009 View Member's: Reviews |
Lee was very helpful, he really went out of his way to help me make the right choice. I feel that lee is a great asset to your Company,deserves a raise. Thank you so much!!!! |
Overall Rating |
| Date Reviewed: 11/18/2009 | ||
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jthatbmore from unknown Member Since: 11/02/2009 View Member's: Reviews |
Miserable customer service. I will return the item to YOU instead of"calling [sic] Sony." |
Overall Rating |
| Date Reviewed: 11/15/2009 | ||
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wpt1958 from unknown Member Since: 10/30/2009 View Member's: Reviews |
Thank you Rob for the great service! I usually order online, but I had to deal on the phone for price matching. Rob, your sales rep confirmed my price and processed my order within minutes! Thanks again for the great service and great price.---------Bill |
Overall Rating |
| Date Reviewed: 11/15/2009 | ||
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lguyot2 from unknown Member Since: 10/30/2009 View Member's: Reviews |
Great experience! |
Overall Rating |
| Date Reviewed: 11/12/2009 | ||
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bmancrock2 from unknown Member Since: 10/27/2009 View Member's: Reviews |
very fair and quick to respond to e mails |
Overall Rating |
| Date Reviewed: 11/12/2009 | ||
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ctflynn from unknown Member Since: 08/22/2009 View Member's: Reviews |
Convincing product presentation on website, fast shipping at no cost, clean packaging and out of the box performance made this purchase a real pleasure. Order confirm, sales receipt, shipping confirm with FedEx link was quick, clear, accurate. |
Overall Rating |
| Date Reviewed: 11/11/2009 | ||
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puddning from unknown Member Since: 11/02/2009 View Member's: Reviews |
Excellent transaction - one of my best ever Highly recommend A+++++ |
Overall Rating |
| Date Reviewed: 11/11/2009 | ||
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jb3934 from unknown Member Since: 10/26/2009 View Member's: Reviews |
good price, good selection, easy websiteto navigate |
Overall Rating |
| Date Reviewed: 11/07/2009 | ||
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jblazze74 from unknown Member Since: 10/22/2009 View Member's: Reviews |
I called for assistance two times before i made a purchase and both times the person who helped me was great. They knew what they where talking about and where very nice. Give both of them a raise!! |
Overall Rating |
| Date Reviewed: 11/06/2009 | ||
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cahigley from unknown Member Since: 10/21/2009 View Member's: Reviews |
I've purchased some big ticket items from One Call and love everything! The employees are always great! Looking forward to receiving my new items!! Thanks! |
Overall Rating |
| Date Reviewed: 11/05/2009 | ||
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k2ee from unknown Member Since: 10/20/2009 View Member's: Reviews |
Ordering over the phone was quick and easy. The rep was efficient and friendly and didn't push when I refused a couple of other offers given to me. Overall I was very happy with the ordering process, but then again I don't have the product yet... |
Overall Rating |
| Date Reviewed: 11/01/2009 | ||
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JJayzon1 from unknown Member Since: 10/16/2009 View Member's: Reviews |
I had to return my lense due to a defect when I called the customer service was great. Thanks |
Overall Rating |
| Date Reviewed: 11/01/2009 | ||
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m.w.g from unknown Member Since: 10/16/2009 View Member's: Reviews |
The order will be delayed due to manufacturer lag, so I cannot rate delivery or receipt yet, though Lee R. was very personable. He also had to go to some length in order to procure the item I wanted, and should be commended for that as well. |
Overall Rating |
| Date Reviewed: 11/01/2009 | ||
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mkorsonsky from unknown Member Since: 10/16/2009 View Member's: Reviews |
So far, so good. Not in a hurry for delivery, so if order shows up within a week or so, I'm good. Prefer to buy online, out of state, with no tax, free shipping sites. |
Overall Rating |
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