| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 1 | 6 | 83 |
| Neutral (3) | 0 | 1 | 5 |
| Negative (1 or 2) | 5 | 7 | 12 |
| Total Reviews | 6 | 14 | 100 |
| Avg Rating | 1.83 |
2.93 |
4.22 |
| Address: | 2420 E. Oakton Unit E Arlington Heights, IL 60005 - US |
|---|---|
| Website: | http://www.opticsale.com |
| Business Hours: | M-Thu 9AM-8PM Fri-9AM-6PM Closed Sat. & Sun |
| Sales Phone: | 888-678-4272 |
| Service Phone: | 888-678-4272 |
| Sales Email: | sales@opticsale.com |
| Cust Service Email: | sales@opticsale.com |

| Date Reviewed: 10/14/2009 | ||
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ladyarcher from AZ Member Since: 10/14/2009 View Member's: Reviews |
9 days after ordering 2 very important adapters I needed, I finally received a shipping confirmation. To me that seems entirely too long. I did not receive any information saying it was out of stock or backordered, so I do not understand why it would have taken this long. We tried calling on the 13th and were on hold for 45 minutes before we finally hung up. |
Overall Rating |
| Date Reviewed: 09/28/2009 | ||
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pancho87 from UT Member Since: 09/28/2009 View Member's: Reviews |
STAY AWAY from these guys! I ordered over $125 worth of stuff that turned out to be on eternal "back order", but was promised over and over that it would be arriving any day (always "Tuesday, Wednesday at the latest"...etc,etc). Now I can't get anyone on the phone, and even after putting in claims with paypal I have gotten no where. This place is either out of business or a complete scam. Do not order with them unless you care to send your money into cyberspace never to see it again. |
Overall Rating |
| Date Reviewed: 09/19/2009 | ||
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Persius from CO Member Since: 09/19/2009 View Member's: Reviews |
Free shipping for stuff over $30, but it never arrived!!! I have called several times and only once had an answer (after 10+ minutes waiting)! These people are horrible with customer service, they do not apparently stock anything they claim to sell *at all*, and the person who said it would be here this week was totally lying! This place is a scam, do not waste your time/money - I have to start a fraud case on them now and it's not even worth the $39 purchase. Worst business ethic I have dealt with in over a decade! I feel bad for people who pay for next day delivery and never notified of "out of stock" or "backorder" issues. |
Overall Rating |
| Date Reviewed: 09/11/2009 | ||
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jmonier from unknown Member Since: 08/18/2009 View Member's: Reviews |
They seem to be out of business or a scam. They do not respond to email or answer the phone. They have my money but have not shipped and do not have order status. |
Overall Rating |
| Date Reviewed: 08/31/2009 | ||
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PumbaMumba from unknown Member Since: 08/31/2009 View Member's: Reviews |
They do business like scammers, all stuff is Russians.. stay away. I still not received my item. |
Overall Rating |
| Date Reviewed: 08/07/2009 | ||
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takhoor from IL Member Since: 08/07/2009 View Member's: Reviews |
I was pleasantly surprised by my experience with OpticSale. I bought a radar detector from them. The customer service not only took the time to explain the nuances of the devices, but he recommended a cheaper product than the one I was interested in. I am extremely happy with my purchase, and received it within a few days of placing my order. I would definitely buy from here again. |
Overall Rating |
| Date Reviewed: 08/06/2009 | ||
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AndeeB from IL Member Since: 08/06/2009 View Member's: Reviews |
Great Products at an amazing price, and fantastic service; they were very helpful in helping me find the right product i was looking for. |
Overall Rating |
| Date Reviewed: 08/06/2009 | ||
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Danishmuzaffar from unknown Member Since: 08/06/2009 View Member's: Reviews |
Well have taken many services from this Team and i must i am highly impressed by the work done those , on time work good customer relationship 10/10 from my side |
Overall Rating |
| Date Reviewed: 08/03/2009 | ||
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engineeringstudent from AZ Member Since: 08/03/2009 View Member's: Reviews |
The item took far too long to arrive. Otherwise, transaction was smooth and as expected. |
Overall Rating |
| Date Reviewed: 07/19/2009 | ||
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shooterm from MS Member Since: 07/19/2009 View Member's: Reviews |
Great service and prices. Recieved correct item and quickly. |
Overall Rating |
| Date Reviewed: 07/19/2009 | ||
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JamesD695 from CA Member Since: 07/19/2009 View Member's: Reviews |
Placed an order and called back to check when it would ship out. Turns out it already went out hours after I had placed it. Highly recommend this company to anyone. |
Overall Rating |
| Date Reviewed: 07/02/2009 | ||
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wolfin223 from OK Member Since: 07/02/2009 View Member's: Reviews |
Placed order online. Was not informed that item was on back order. Called and cancelled order. Was told I'd be refunded immediately. Called several times over the next 2 weeks. Was fed lie after lie. Filed a complaint with Paypal. Was immediately refunded by Optic Sale. DO NOT USE THIS COMPANY THEY HAVE NO CUSTOMER SERVICE AND TRY TO RIP YOU OFF!!!!! |
Overall Rating |
| Date Reviewed: 06/18/2009 | ||
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lobo6555 from MS Member Since: 06/18/2009 View Member's: Reviews |
Worst experience I've had yet. No comfirmation of purchase received until I asked for it. No notification of backorder. No one answers the phone. I know there on hold music by heart. The one time they did answer was when I was told the order was on backorder and would be in at the end of the week. Couldn't get through to anyone the next week by phone, but when I finally got an answer per email I was told that it would the next week. I did get a shipment notice but when I click on the tracking link I get "wed site can't be found". Still waiting on order. A three to 5 day shipping has turned into more than three weeks. Will NEVER do business with Optic Sales again. By the way this is the first negative I've ever given!!!! |
Overall Rating |
| Date Reviewed: 06/09/2009 | ||
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alexg1 from IL Member Since: 06/09/2009 View Member's: Reviews |
I bought a pair of binoculars and had them before the weekend. I love it! My shopping experience was great. |
Overall Rating |
| Date Reviewed: 01/27/2009 | ||
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wtwalls from GA Member Since: 09/12/2006 View Member's: Reviews |
This vendor seems to have a great selection and was not out of stock of anything I wanted. It is refreshing to be able to order your product and expect quick delivery. |
Overall Rating |
| Date Reviewed: 01/27/2009 | ||
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rdeo321 from unknown Member Since: 12/09/2008 View Member's: Reviews |
I UNDERSTAND THE FREE SHIPPING BUT WHEN WILL IT BE DELIVERED!!!!!!!!!!!! |
Overall Rating |
| Date Reviewed: 01/27/2009 | ||
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bob.showalter from unknown Member Since: 12/13/2008 View Member's: Reviews |
Liked the site. Good explanations. |
Overall Rating |
| Date Reviewed: 01/27/2009 | ||
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marcbromberg from unknown Member Since: 12/14/2008 View Member's: Reviews |
Ordering Process Excellent |
Overall Rating |
| Date Reviewed: 01/27/2009 | ||
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metoyou from unknown Member Since: 12/27/2008 View Member's: Reviews |
Had a problem with the site accepting American Express even though they said the did. |
Overall Rating |
| Date Reviewed: 01/27/2009 | ||
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sandraday from GA Member Since: 10/09/2004 View Member's: Reviews |
I want to see if galileo golf scope becomes avail in late jan |
Overall Rating |
| Date Reviewed: 01/24/2009 | ||
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jtroth from unknown Member Since: 12/20/2008 View Member's: Reviews |
so far so good |
Overall Rating |
| Date Reviewed: 01/21/2009 | ||
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jdworkhoven from unknown Member Since: 01/09/2009 View Member's: Reviews |
The item I have purchased was not marked as "out of stock" so now I get to wait up to 6 weeks before the product is back in stock. I'm still trying to decide if i'm going to cancel and find the product somewhere else? |
Overall Rating |
| Date Reviewed: 01/21/2009 | ||
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garyrissman from unknown Member Since: 01/03/2009 View Member's: Reviews |
easy to use desirable products |
Overall Rating |
| Date Reviewed: 01/20/2009 | ||
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gkremser from unknown Member Since: 12/07/2008 View Member's: Reviews |
So far the process was seamless and easy. If my order comes through as easy as it was to order I will be very pleased. |
Overall Rating |
| Date Reviewed: 12/18/2008 | ||
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tbowden from unknown Member Since: 12/02/2008 View Member's: Reviews |
This is a great online merchant. The prices are really unbeatable. I do alot of online shopping and found my experience with Opticsale to be easy and enjoyable. And did I mention the prices are great!!!! |
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