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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 1 6 83
Neutral (3) 0 1 5
Negative (1 or 2) 5 7 12
Total Reviews 6 14 100
Avg Rating 2 Star Review
1.83
3 Star Review
2.93
4 Star Review
4.22
Address: 2420 E. Oakton Unit E
Arlington Heights, IL 60005 - US
Website: http://www.opticsale.com
Business Hours: M-Thu 9AM-8PM Fri-9AM-6PM Closed Sat. & Sun
Sales Phone: 888-678-4272
Service Phone: 888-678-4272
Sales Email: sales@opticsale.com
Cust Service Email: sales@opticsale.com

OpticSale.com

http://www.opticsale.com

With PriceGrabber Since 10/13/2006


Sort Reviews by: Date Rating
Date Reviewed: 10/14/2009
ladyarcher from AZ
Member Since:
10/14/2009

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Reviews
9 days after ordering 2 very important adapters I needed, I finally received a shipping confirmation. To me that seems entirely too long. I did not receive any information saying it was out of stock or backordered, so I do not understand why it would have taken this long. We tried calling on the 13th and were on hold for 45 minutes before we finally hung up. Overall Rating
2 Star Review
 
Date Reviewed: 09/28/2009
pancho87 from UT
Member Since:
09/28/2009

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Reviews
STAY AWAY from these guys! I ordered over $125 worth of stuff that turned out to be on eternal "back order", but was promised over and over that it would be arriving any day (always "Tuesday, Wednesday at the latest"...etc,etc). Now I can't get anyone on the phone, and even after putting in claims with paypal I have gotten no where. This place is either out of business or a complete scam. Do not order with them unless you care to send your money into cyberspace never to see it again. Overall Rating
1 Star Review
 
Date Reviewed: 09/19/2009
Persius from CO
Member Since:
09/19/2009

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Reviews
Free shipping for stuff over $30, but it never arrived!!! I have called several times and only once had an answer (after 10+ minutes waiting)! These people are horrible with customer service, they do not apparently stock anything they claim to sell *at all*, and the person who said it would be here this week was totally lying! This place is a scam, do not waste your time/money - I have to start a fraud case on them now and it's not even worth the $39 purchase. Worst business ethic I have dealt with in over a decade! I feel bad for people who pay for next day delivery and never notified of "out of stock" or "backorder" issues. Overall Rating
1 Star Review
 
Date Reviewed: 09/11/2009
jmonier from unknown
Member Since:
08/18/2009

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Reviews
They seem to be out of business or a scam. They do not respond to email or answer the phone. They have my money but have not shipped and do not have order status. Overall Rating
1 Star Review
 
Date Reviewed: 08/31/2009
PumbaMumba from unknown
Member Since:
08/31/2009

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Reviews
They do business like scammers, all stuff is Russians.. stay away. I still not received my item. Overall Rating
1 Star Review
 
Date Reviewed: 08/07/2009
takhoor from IL
Member Since:
08/07/2009

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Reviews
I was pleasantly surprised by my experience with OpticSale. I bought a radar detector from them. The customer service not only took the time to explain the nuances of the devices, but he recommended a cheaper product than the one I was interested in. I am extremely happy with my purchase, and received it within a few days of placing my order. I would definitely buy from here again. Overall Rating
5 Star Review
 
Date Reviewed: 08/06/2009
AndeeB from IL
Member Since:
08/06/2009

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Reviews
Great Products at an amazing price, and fantastic service; they were very helpful in helping me find the right product i was looking for. Overall Rating
5 Star Review
 
Date Reviewed: 08/06/2009
Danishmuzaffar from unknown
Member Since:
08/06/2009

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Reviews
Well have taken many services from this Team and i must i am highly impressed by the work done those , on time work good customer relationship 10/10 from my side Overall Rating
5 Star Review
 
Date Reviewed: 08/03/2009
engineeringstudent from AZ
Member Since:
08/03/2009

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Reviews
The item took far too long to arrive. Otherwise, transaction was smooth and as expected. Overall Rating
3 Star Review
 
Date Reviewed: 07/19/2009
shooterm from MS
Member Since:
07/19/2009

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Reviews
Great service and prices. Recieved correct item and quickly. Overall Rating
5 Star Review
 
Date Reviewed: 07/19/2009
JamesD695 from CA
Member Since:
07/19/2009

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Reviews
Placed an order and called back to check when it would ship out. Turns out it already went out hours after I had placed it. Highly recommend this company to anyone. Overall Rating
5 Star Review
 
Date Reviewed: 07/02/2009
wolfin223 from OK
Member Since:
07/02/2009

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Reviews
Placed order online. Was not informed that item was on back order. Called and cancelled order. Was told I'd be refunded immediately. Called several times over the next 2 weeks. Was fed lie after lie. Filed a complaint with Paypal. Was immediately refunded by Optic Sale. DO NOT USE THIS COMPANY THEY HAVE NO CUSTOMER SERVICE AND TRY TO RIP YOU OFF!!!!! Overall Rating
1 Star Review
 
Date Reviewed: 06/18/2009
lobo6555 from MS
Member Since:
06/18/2009

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Reviews
Worst experience I've had yet. No comfirmation of purchase received until I asked for it. No notification of backorder. No one answers the phone. I know there on hold music by heart. The one time they did answer was when I was told the order was on backorder and would be in at the end of the week. Couldn't get through to anyone the next week by phone, but when I finally got an answer per email I was told that it would the next week. I did get a shipment notice but when I click on the tracking link I get "wed site can't be found". Still waiting on order. A three to 5 day shipping has turned into more than three weeks. Will NEVER do business with Optic Sales again. By the way this is the first negative I've ever given!!!! Overall Rating
1 Star Review
 
Date Reviewed: 06/09/2009
alexg1 from IL
Member Since:
06/09/2009

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Reviews
I bought a pair of binoculars and had them before the weekend. I love it! My shopping experience was great. Overall Rating
5 Star Review
 
Date Reviewed: 01/27/2009
wtwalls from GA
Member Since:
09/12/2006

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Reviews
This vendor seems to have a great selection and was not out of stock of anything I wanted. It is refreshing to be able to order your product and expect quick delivery. Overall Rating
5 Star Review
 
Date Reviewed: 01/27/2009
rdeo321 from unknown
Member Since:
12/09/2008

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Reviews
I UNDERSTAND THE FREE SHIPPING BUT WHEN WILL IT BE DELIVERED!!!!!!!!!!!! Overall Rating
5 Star Review
 
Date Reviewed: 01/27/2009
bob.showalter from unknown
Member Since:
12/13/2008

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Reviews
Liked the site. Good explanations. Overall Rating
4 Star Review
 
Date Reviewed: 01/27/2009
marcbromberg from unknown
Member Since:
12/14/2008

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Reviews
Ordering Process Excellent Overall Rating
4 Star Review
 
Date Reviewed: 01/27/2009
metoyou from unknown
Member Since:
12/27/2008

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Reviews
Had a problem with the site accepting American Express even though they said the did. Overall Rating
4 Star Review
 
Date Reviewed: 01/27/2009
sandraday from GA
Member Since:
10/09/2004

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Reviews
I want to see if galileo golf scope becomes avail in late jan Overall Rating
5 Star Review
 
Date Reviewed: 01/24/2009
jtroth from unknown
Member Since:
12/20/2008

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Reviews
so far so good Overall Rating
4 Star Review
 
Date Reviewed: 01/21/2009
jdworkhoven from unknown
Member Since:
01/09/2009

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Reviews
The item I have purchased was not marked as "out of stock" so now I get to wait up to 6 weeks before the product is back in stock. I'm still trying to decide if i'm going to cancel and find the product somewhere else? Overall Rating
2 Star Review
 
Date Reviewed: 01/21/2009
garyrissman from unknown
Member Since:
01/03/2009

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Reviews
easy to use desirable products Overall Rating
5 Star Review
 
Date Reviewed: 01/20/2009
gkremser from unknown
Member Since:
12/07/2008

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Reviews
So far the process was seamless and easy. If my order comes through as easy as it was to order I will be very pleased. Overall Rating
5 Star Review
 
Date Reviewed: 12/18/2008
tbowden from unknown
Member Since:
12/02/2008

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Reviews
This is a great online merchant. The prices are really unbeatable. I do alot of online shopping and found my experience with Opticsale to be easy and enjoyable. And did I mention the prices are great!!!! Overall Rating
5 Star Review
 
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