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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 5 11 88
Neutral (3) 0 1 5
Negative (1 or 2) 5 8 13
Total Reviews 10 20 106
Avg Rating 3 Star Review
3.10
3.5 Star Review
3.35
4 Star Review
4.23
Address: 2420 E. Oakton Unit E
Arlington Heights, IL 60005 - US
Website: http://www.opticsale.com
Business Hours: M-Thu 9AM-8PM Fri-9AM-6PM Closed Sat. & Sun
Sales Phone: 888-678-4272
Service Phone: 888-678-4272
Sales Email: sales@opticsale.com
Cust Service Email: sales@opticsale.com

OpticSale.com

http://www.opticsale.com

With PriceGrabber Since 10/13/2006


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Date Reviewed: 12/01/2009
fisuzu from unknown
Member Since:
12/01/2009

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I had a actual nice acquaintance with opticsale.com.they are actual acceptable in their auction of products.Also the account provided by this website is one of the best that i accept anytime seen Overall Rating
5 Star Review
 
Date Reviewed: 12/01/2009
d_harry26 from OH
Member Since:
12/01/2009

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I had a very nice experience with opticsale.com.they are very good in their sale of products.Also the service provided by this site is one of the best that i have ever seen Overall Rating
5 Star Review
 
Date Reviewed: 11/30/2009
a2540122 from unknown
Member Since:
11/30/2009

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i would liketo confirm that this site is very good for buying various products as i have been buying products from them since an year and never founc and problem Overall Rating
5 Star Review
 
Date Reviewed: 11/30/2009
a2537205 from unknown
Member Since:
11/30/2009

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one of the best sites that i have ever seen. good service Overall Rating
5 Star Review
 
Date Reviewed: 11/30/2009
a2536774 from FL
Member Since:
11/30/2009

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i will always buy from this site as they are very nice to their customers. Overall Rating
5 Star Review
 
Date Reviewed: 11/25/2009
OpticSaleSucks from VA
Member Since:
11/25/2009

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(Edited November 26th by OpticSaleSucks)  Be Warned: If You Like Getting Screwed, Order From OpticSale.com. I ordered from OpticSale.com many months ago, and it took them almost a month to get me the wrong item. I returned it, of course, and have been trying to get a refund ever since. Each time they promise me I will get my refund, and each time I don't get it. There is a reason these people get an "F" from the Better Business Bureau. See here: http://www.bbb.org/chicago/business-reviews/optical-equipment-and-supplies/akyr-enterprises-in-wheeling-il-88360734 These people really suck! Stay away! Overall Rating
1 Star Review
 
Date Reviewed: 10/14/2009
ladyarcher from AZ
Member Since:
10/14/2009

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Reviews
9 days after ordering 2 very important adapters I needed, I finally received a shipping confirmation. To me that seems entirely too long. I did not receive any information saying it was out of stock or backordered, so I do not understand why it would have taken this long. We tried calling on the 13th and were on hold for 45 minutes before we finally hung up. Overall Rating
2 Star Review
 
Date Reviewed: 09/28/2009
pancho87 from UT
Member Since:
09/28/2009

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STAY AWAY from these guys! I ordered over $125 worth of stuff that turned out to be on eternal "back order", but was promised over and over that it would be arriving any day (always "Tuesday, Wednesday at the latest"...etc,etc). Now I can't get anyone on the phone, and even after putting in claims with paypal I have gotten no where. This place is either out of business or a complete scam. Do not order with them unless you care to send your money into cyberspace never to see it again. Overall Rating
1 Star Review
 
Date Reviewed: 09/19/2009
Persius from CO
Member Since:
09/19/2009

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Free shipping for stuff over $30, but it never arrived!!! I have called several times and only once had an answer (after 10+ minutes waiting)! These people are horrible with customer service, they do not apparently stock anything they claim to sell *at all*, and the person who said it would be here this week was totally lying! This place is a scam, do not waste your time/money - I have to start a fraud case on them now and it's not even worth the $39 purchase. Worst business ethic I have dealt with in over a decade! I feel bad for people who pay for next day delivery and never notified of "out of stock" or "backorder" issues. Overall Rating
1 Star Review
 
Date Reviewed: 09/11/2009
jmonier from unknown
Member Since:
08/18/2009

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Reviews
They seem to be out of business or a scam. They do not respond to email or answer the phone. They have my money but have not shipped and do not have order status. Overall Rating
1 Star Review
 
Date Reviewed: 08/31/2009
PumbaMumba from unknown
Member Since:
08/31/2009

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They do business like scammers, all stuff is Russians.. stay away. I still not received my item. Overall Rating
1 Star Review
 
Date Reviewed: 08/07/2009
takhoor from IL
Member Since:
08/07/2009

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Reviews
I was pleasantly surprised by my experience with OpticSale. I bought a radar detector from them. The customer service not only took the time to explain the nuances of the devices, but he recommended a cheaper product than the one I was interested in. I am extremely happy with my purchase, and received it within a few days of placing my order. I would definitely buy from here again. Overall Rating
5 Star Review
 
Date Reviewed: 08/06/2009
AndeeB from IL
Member Since:
08/06/2009

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Reviews
Great Products at an amazing price, and fantastic service; they were very helpful in helping me find the right product i was looking for. Overall Rating
5 Star Review
 
Date Reviewed: 08/06/2009
Danishmuzaffar from unknown
Member Since:
08/06/2009

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Reviews
Well have taken many services from this Team and i must i am highly impressed by the work done those , on time work good customer relationship 10/10 from my side Overall Rating
5 Star Review
 
Date Reviewed: 08/03/2009
engineeringstudent from AZ
Member Since:
08/03/2009

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The item took far too long to arrive. Otherwise, transaction was smooth and as expected. Overall Rating
3 Star Review
 
Date Reviewed: 07/19/2009
shooterm from MS
Member Since:
07/19/2009

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Reviews
Great service and prices. Recieved correct item and quickly. Overall Rating
5 Star Review
 
Date Reviewed: 07/19/2009
JamesD695 from CA
Member Since:
07/19/2009

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Reviews
Placed an order and called back to check when it would ship out. Turns out it already went out hours after I had placed it. Highly recommend this company to anyone. Overall Rating
5 Star Review
 
Date Reviewed: 07/02/2009
wolfin223 from OK
Member Since:
07/02/2009

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Reviews
Placed order online. Was not informed that item was on back order. Called and cancelled order. Was told I'd be refunded immediately. Called several times over the next 2 weeks. Was fed lie after lie. Filed a complaint with Paypal. Was immediately refunded by Optic Sale. DO NOT USE THIS COMPANY THEY HAVE NO CUSTOMER SERVICE AND TRY TO RIP YOU OFF!!!!! Overall Rating
1 Star Review
 
Date Reviewed: 06/18/2009
lobo6555 from MS
Member Since:
06/18/2009

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Reviews
Worst experience I've had yet. No comfirmation of purchase received until I asked for it. No notification of backorder. No one answers the phone. I know there on hold music by heart. The one time they did answer was when I was told the order was on backorder and would be in at the end of the week. Couldn't get through to anyone the next week by phone, but when I finally got an answer per email I was told that it would the next week. I did get a shipment notice but when I click on the tracking link I get "wed site can't be found". Still waiting on order. A three to 5 day shipping has turned into more than three weeks. Will NEVER do business with Optic Sales again. By the way this is the first negative I've ever given!!!! Overall Rating
1 Star Review
 
Date Reviewed: 06/09/2009
alexg1 from IL
Member Since:
06/09/2009

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Reviews
I bought a pair of binoculars and had them before the weekend. I love it! My shopping experience was great. Overall Rating
5 Star Review
 
Date Reviewed: 01/27/2009
wtwalls from GA
Member Since:
09/12/2006

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Reviews
This vendor seems to have a great selection and was not out of stock of anything I wanted. It is refreshing to be able to order your product and expect quick delivery. Overall Rating
5 Star Review
 
Date Reviewed: 01/27/2009
rdeo321 from unknown
Member Since:
12/09/2008

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Reviews
I UNDERSTAND THE FREE SHIPPING BUT WHEN WILL IT BE DELIVERED!!!!!!!!!!!! Overall Rating
5 Star Review
 
Date Reviewed: 01/27/2009
bob.showalter from unknown
Member Since:
12/13/2008

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Reviews
Liked the site. Good explanations. Overall Rating
4 Star Review
 
Date Reviewed: 01/27/2009
marcbromberg from unknown
Member Since:
12/14/2008

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Reviews
Ordering Process Excellent Overall Rating
4 Star Review
 
Date Reviewed: 01/27/2009
metoyou from unknown
Member Since:
12/27/2008

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Reviews
Had a problem with the site accepting American Express even though they said the did. Overall Rating
4 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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