Rated 
THIS JUNK COST ME MY JOB!
Started Oct 20, 2007
Strengths: nothing.. seriously
Weaknesses: everything.. seriously
A client needed to transfer data from their "old" computer to a "new" computer. Both computers were MSWinXPsp2. The "new" was brand new (Dell Vostro 200) and had nothing on it, plus I removed all junk put on by vendor prior to transfer. (The "old" was a Sony VAIO laptop.)
I proceed to install PCmover on both computers. I then start the software running on both computers.
First problem appears. I hooked up the included USB cable (as compared to using the network to transfer, because USB2 is faster than networking, right?). Well, it turns out it the cable WASN'T a USB2 cable but rather a USB1.1 cable. WHO THESE DAYS packages USB1.1 cables? That mistake cost me TONS of time (more below, continue reading)..
The "new" computer starts first, telling me to hook up the cable at both ends and start the "old" computer. That was fast! THEN I start the "old" computer. Well, it must've taken me 15 minutes to get thru all of the questions, options, etc. And the worst of it was that it appeared to start running, I went away 10 minutes for coffee, only to return to find it asking MORE questions prior to starting!
Once running it was VERY slow. 4+ hours estimated for 4GB of data. At the 1.5 hour point I go online to look for help, find out about the USB1.1 (not USB2) cable, stop the process which must've added to my problems (more below, continue reading). I restart, enter 15 minutes of options YET AGAIN, and run it over the network. AH HA, MUCH faster.
Not long later the process hangs. Again looking for help online, I find it hangs for MANY reasons (just look for yourself, you'll see). I think this restart again contributed to my problems (more below, continue reading).
OK. It's finally done. My client is hovering above me. I reboot the computer, it starts coming up. Error messages everywhere. Finally it arrives in Windows. I attempt to start Outlook, Word, and other client-required applications. The computer hangs. No way out. I can repeat the behaviour, after many reboots. The computer is completely corrupted.
The client is FURIOUS with me. I've kept him off his computer all day long. Now, I HAD created an operating system restore point PRIOR to doing this process. So I restore the system prior to the process. Turns out the system restore point logs were CORRUPTED by PCmover, too!
Next step would have to be to return the Dell to its factory default settings. That’s not a big deal to do, as prior to running the process I had only applied Windows Updates. But now I won't be doing this. I WAS IMMEDIATELY FIRED BY THE CLIENT. THEN LATER MY PLACEMENT AGENCY FIRED ME!
GEE, THANX PCMOVER!
- You destroyed my client’s computer! HOPEFULLY the factory default settings restore will work!
- You cost my client an entire day of work!
- I will NOT charge my client for my “work” that day; oops, I mean WASTE OF TIME.
- YOU COST ME MY JOB!
- I personally paid for your software so of course I will not be reimbursed by the client.
OH, and folks, the software is for ONE AND ONLY ONE USE! (Not that I'd ever use it again.) It's keyed via the parent company servers.
SO IF YOU WANT TO HAVE A MISERABLE DAY AND REMAINDER OF LIFE, PURCHASE AND USE PCMOVER!!!
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