| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 5 | 12 | 60 |
| Neutral (3) | 0 | 0 | 1 |
| Negative (1 or 2) | 0 | 0 | 3 |
| Total Reviews | 5 | 12 | 64 |
| Avg Rating | 4.60 |
4.83 |
4.77 |
| Address: | 2650 Bridge Lane Woodstock, 60098 - US |
|---|---|
| Website: | http://www.macsales.com |
| Business Hours: | 24 Hours Online; Live Sales: 8:30 AM - 8 PM M-F; 10 AM - 4PM Sat (CST) |
| Sales Phone: | (800)275-4576 |
| Service Phone: | (800)275-4576 |
| Sales Email: | sales@macsales.com |
| Cust Service Email: | custserv@macsales.com |
| Date Reviewed: 11/10/2009 | ||
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kshor from unknown Member Since: 02/15/2005 View Member's: Reviews |
Easy checkout process. |
Overall Rating |
| Date Reviewed: 11/09/2009 | ||
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ru_black1971 from unknown Member Since: 02/02/2009 View Member's: Reviews |
very easy to shop |
Overall Rating |
| Date Reviewed: 10/10/2009 | ||
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diablo2371 from unknown Member Since: 09/04/2006 View Member's: Reviews |
Ease of ordering and great prices. |
Overall Rating |
| Date Reviewed: 10/03/2009 | ||
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itmhq from CT Member Since: 12/22/2004 View Member's: Reviews |
So far, so good |
Overall Rating |
| Date Reviewed: 08/29/2009 | ||
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alper from NY Member Since: 11/02/2002 View Member's: Reviews |
For many years OWC (aka MacSales) has been THE outstanding source of replacement parts, hardware upgrades, and peripherals, providing hand-holding for those who need it and speedy access to those who don't. Their phone sales staff is the tops -- if I don't know a specific solution for a friend or client who needs guidance, OWC is the ONLY place I send them. And while they may not have the largest variety of stock, it is apparent that they only sell products they can stand behind. This transaction met my expectations of them: easy to find what I needed, promptly shipped, well packed and ready to go. |
Overall Rating |
| Date Reviewed: 08/12/2009 | ||
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Kevin Marks from NY Member Since: 07/26/2004 View Member's: Reviews |
excellent, no problems |
Overall Rating |
| Date Reviewed: 08/11/2009 | ||
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rtrdpilot from unknown Member Since: 07/29/2008 View Member's: Reviews |
I have ordered from OWC before, and have been happy with their service. |
Overall Rating |
| Date Reviewed: 08/03/2009 | ||
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pricegrabber18jul09 from unknown Member Since: 07/18/2009 View Member's: Reviews |
Excellent. Highly competitive pricing, no tax, straightforward ordering process |
Overall Rating |
| Date Reviewed: 07/16/2009 | ||
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m from unknown Member Since: 06/30/2009 View Member's: Reviews |
Shopping at macsales has been so far problem free. |
Overall Rating |
| Date Reviewed: 07/11/2009 | ||
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mkelsey from unknown Member Since: 06/25/2009 View Member's: Reviews |
Easy to order and offered the best price. So far so good. |
Overall Rating |
| Date Reviewed: 05/28/2009 | ||
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rhightower003 from unknown Member Since: 06/30/2006 View Member's: Reviews |
OWC has always been prompt with delivery as well as customer service. I highly recommend them especially for Mac specific products. |
Overall Rating |
| Date Reviewed: 05/25/2009 | ||
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wgray01 from unknown Member Since: 05/16/2009 View Member's: Reviews |
Overall easy process of ordering.. Kudos for excepting PayPal as well.. I am a big fan of merchants who give options. Retailer Response (05/28/2009): Thank you for the compliment and purchase! We\'re always happy to provide as many options as possible to customers. |
Overall Rating |
| Date Reviewed: 05/16/2009 | ||
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mosleyshannon from unknown Member Since: 05/05/2009 View Member's: Reviews |
Easy, fast order process. Product arrived quickly, well packaged, and now I've got my system upgraded great. Their hard drive installation video saved me a lot of time too. Retailer Response (05/28/2009): Happy to hear we pleased you and that our hard drive installation video saved you time. |
Overall Rating |
| Date Reviewed: 02/27/2009 | ||
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tedsleds from MA Member Since: 02/28/2006 View Member's: Reviews |
I purchased software for Disk repair and online they show it in a box with all these pictures and when I received it it was a disk in a cracked cheap cover that I think they copied from somewhere it was covered with black particles so Make sure you question them on EVERYTHING you buy from them Retailer Response (05/28/2009): We looked into this, mistake was made, customer was contacted, and all resolved. |
Overall Rating |
| Date Reviewed: 02/10/2009 | ||
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hyun5725 from unknown Member Since: 05/08/2007 View Member's: Reviews |
The worst customer service, ever. My harddrive failed and lost all my data. I sent it back to them with RMA. After "one month", they sent me the "same" drive. Their customer service representatives are also very rude.
Only those that have not had to deal with OWC's customer service to resolve an issue must be satisfied.
Never again. Retailer Response (05/28/2009): Not sure what happened here. Would be happy to discuss with you if you could contact a member of management here. Not at all representative of other customers\' experience on PG or other sites report. |
Overall Rating |
| Date Reviewed: 01/11/2009 | ||
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MrsMaryH from FL Member Since: 01/11/2009 View Member's: Reviews |
Before placing my order I called to verify that the item was in stock. The sales rep was very helpful with all of my questions. Placed the order and it arrive the next day. Called tech support for some help on a small matter and he was very helpful. I would definitely recommend this company. |
Overall Rating |
| Date Reviewed: 09/29/2008 | ||
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rommel42 from unknown Member Since: 11/01/2006 View Member's: Reviews |
A very clear website that is easy to navigate and place orders on. Looks secure and user friendly. Also a good place in particular for Mac users. |
Overall Rating |
| Date Reviewed: 09/29/2008 | ||
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rodolpho from unknown Member Since: 07/03/2006 View Member's: Reviews |
a good shop and good delivery |
Overall Rating |
| Date Reviewed: 09/17/2008 | ||
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coalheat from NY Member Since: 07/15/2004 View Member's: Reviews |
So far - so good. |
Overall Rating |
| Date Reviewed: 09/08/2008 | ||
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ccr06 from unknown Member Since: 08/30/2008 View Member's: Reviews |
Pricegrabber had OWC listed with the lowest price and without sales tax in NJ which is great. |
Overall Rating |
| Date Reviewed: 08/28/2008 | ||
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pavel_volosciuc from ME Member Since: 02/26/2007 View Member's: Reviews |
effective and easy ordering, well explained and great overall |
Overall Rating |
| Date Reviewed: 08/21/2008 | ||
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baudhach from unknown Member Since: 08/05/2008 View Member's: Reviews |
So far... everything is going well.... now to see if it continues this way |
Overall Rating |
| Date Reviewed: 08/11/2008 | ||
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thedragonseven from unknown Member Since: 08/01/2008 View Member's: Reviews |
Good experience. |
Overall Rating |
| Date Reviewed: 08/08/2008 | ||
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genoahous from CA Member Since: 10/17/2004 View Member's: Reviews |
no thoughts on order PriceGrabber: please note the survey window is truncated on the right side in FF3 |
Overall Rating |
| Date Reviewed: 07/30/2008 | ||
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kasr5678 from unknown Member Since: 07/21/2008 View Member's: Reviews |
Everything was fine! |
Overall Rating |
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