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Palm Tungsten C PDA

Palm Tungsten C PDA

400MHz, 64MB, SD/MMC Card, Palm OS v5.2.1 - MPN: P80900US

Rated 3 Star Review out of 16 reviews

Description: Running on an ultra-fast 400MHz Intel ARM processor, Palm OS 5.2.1 and 64MB of memory, the Palm Tungsten C handles Word, Excel and PowerPoint compatible files with ease. Its built-in WiFi (802.11b) technology lets you access business and personal networks, send email and att... read more

Running on an ultra-fast 400MHz Intel ARM processor, Palm OS 5.2.1 and 64MB of memory, the Palm Tungsten C handles Word, Excel and PowerPoint compatible files with ease. Its built-in WiFi (802.11b) technology lets you access business and personal networks, send email and attachments and browse the Internet with blazing efficiency, making you more productive. Youre connected anywhere because you have Wi-Fi access-at your office, at home, in airports, hotels, cafes and more-with the number of access points continually growing. Plus, it features a new high-resolution 320x320 color screen, a built-in keyboard, a 5 way navigator button for fast, one handed access to information, dual expansion capabilities and more. Use the expansion slot to add memory, applications and back up data with expansion cards, or add a digital camera. Use the Universal Connector to attach a GPS receiver, battery pack, even a barcode scanner. Personalize your handheld with a choice of more than 10,000 applications to help you track flight information, check stock quotes, manage a database, and more. minimize
 
 

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stephenr from CA

Member Since
Mar 2005

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User has 6 Months of experience with this product

2 Star ReviewGood functionality when it works. Problem is scree ...

Strengths:

Fast Processor. Wireless. Long battery life

Weaknesses:

Poor screen!!!! Breaks too easily. Poor support from Palm/overstock

Posted Mar 10, 2005 - Good functionality when it works. Problem is screen cracks too easily. I was seeing a patient and then went to check my palm and noted that the LCD screen deep in the palm was broken. 5 minutes earlier it worked like a charm, and I did not drop it or bump it. Do not buy the overstock warranty. It is a waste, because about the only thing I would be concerned of happening ie screen breakage is not even covered. Otherwise the handheld has good functionality.

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VirtualPanth... from MD

Member Since
Jul 2004

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User has 1 Year of experience with this product

1 Star ReviewI have owned a Tungsten C PDA for one yer. In that ...

Strengths:

Keyboard for people like me who do not wish to learn Graffitti, memory

Weaknesses:

NO TECH SUPPORT! Memory card slot not reading crds (repaired three times!), poor application support

Posted May 5, 2005 - I have owned a Tungsten C PDA for one yer. In that period, it broke 3 times. After spending literally hours on the telephone on hold (long distance calls!) awaiting tech support, I would get an authorization to send it back for repair. Two weeks later, it would come back, work for a couple of months and break again. Customer support is absolutely horrible! I would not recommend any of their products to my worst enemy!

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Atomizer

Member Since
Mar 2006

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User has 2 Days of experience with this product

4 Star Review Strong Performer with Room for Improvement

Strengths:

Speed, Keyboard, Screen, Memory, Battery Life*

Weaknesses:

Limited hardware and multimedia capabilities, unlit keyboard, no Bluetooth, Battery Life*

Posted Jun 21, 2006 - @ After using my beloved Palm IIIxe for years, I finally decided to replace it (more than 2 years ago, now) with a more modern device (although frankly that old Palm does everything a basic handheld organizer should do to this day!) @ I wanted a powerful device, with WiFi, and of course I only use PalmOS. The Tungsten|C was the only model available that I deemed satisfactory. It boasts a 400MHz CPU, which is still one of the faster PDA processors; 64MB VRAM, enough for everything you'd need to store in terms of organizer functions, and which is supplemented by an SDIO slot which can of course accept flash memory; a very good color TFT LCD; an RIM Blackberry-style thumb-keyboard; 802.11b WiFi; and finally, a mono speaker and a mono headphone jack. @ The Tungsten|C is very fast; operations seem (and in most cases, are) instant, especially when compared with an early Palm PDA. The internal memory is volatile, meaning without an electrical current running through it (i.e., when the battery has been exhausted) the contents are erased. Its capacity, however is perfectly sufficient for most users' purposes, and many (most?) programs can be stored & run from a Flash memory card. The display is very bright, clear, and colorful; it is easily readable in sunlight. The WiFi works well enough for 802.11b, although the range is certainly less than that of, say a PCI card with a good antenna. Wireless HotSync is incredibly convenient, and is fast too! Battery life is strong for normal use; it allegedly lasts a full 8 hours, although I haven't performed any tests myself. I typically charge the unit about once a week, or whenever it is convenient. When using WiFi, however, this is a different story; I believe that with constant wireless usage the unit will only last 2 hours or less. @ I'd previously been skilled in Graffiti and on-screen keyboard typing, and loathed thumb-keyboards. This was actually the main reason I didn't want this PDA; I just didn't want a keyboard I'd never use! Well, after trying it out, I soon became addicted! The keyboard worked very well, and was much faster than either of the aforementioned methods of input. @ There are a few capabilities missing in this device, however, that I've always wished had been included. First, I like having Bluetooth simply because it's convenient to communicate between all of my family's cell phones, as well as my PCs (in addition to 802.11 WiFi). 802.11g WiFi would also have been nice, although it was somewhat less prevalent when this unit was first designed more than 2 years ago. The keyboard is also unlit (unlike cell phone keyboards or that of the Treo 650, for example), which means it's virtually useless in the dark (back to the on-screen keyboard!) The Tungsten|C also only has mono audio output, so it's not really usable as a Digital Audio Player. It can, however, play converted video well enough. @ I used to use screen protectors on my old Palm, but haven't on this one and the screen is in flawless condition. The screen has never stopped working as other users have described. I've always housed this PDA in a generic aluminum hard case from eBay, first one with the hinge on the left side (which is more traditional, I suppose), and then I replaced that one with a hinge on the right side, which is actually much easier to hold in my left hand. I also have never had any other components fail (SDIO slot, headset jack, etc.), with the exception of the keyboard, oddly enough: @ A number of months ago, I believe the thumb-keyboard began to malfunction. First, the "C" key wouldn't always register a keypress. Then I noticed a few more keys exhibiting the same condition, albeit not quite as severely as the "C" key. The spacebar is in the worst condition, as a single, quick tap will often register 2, 3, or occasionally more keypresses, inserting many more spaces than desired! I don't know if this keyboard failure is due to excessive use, as I don't believe I use it more often than inteded. I believe the problem is as follows: Since the PDA always resides in my pocket, it unfortunately accumulates a layer of white pocket lint. This quickly collects all over the unit; it is obvious on the screen, but it also gets inside the unit, including the SDIO slot (if I use a can of compressed air to blow in there, a cloud of dust comes out!) and under the edges of the unit (I'd hate to take the PDA apart and see how much lint is packed inside). I'm assuming the dust has collected amongst the keyboard circuitry and is in some way interfering with its normal operation. In any case, this PDA has lasted me quite a while and I do not regret the purchase ($333 at the time); in fact the keyboard issue just gives me an excuse to replace it with a new PDA! :D @ I'm currently debating on purchasing the Palm LifeDrive, although I'd like to see a successor with upgraded 802.11g and Bluetooth 2.0.

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jsbellco

Member Since
May 2006

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User has 1 Year of experience with this product

2 Star Review Great PDA if you are very gentle

Strengths:

This PDA is super intuative and the screen is easy to read.

Weaknesses:

It has a plastic case and a glass screen. If the case is bumped or even slightly twisted the glass screen will crack. I have 2 of these now with cracked screens.

Posted May 29, 2006 - I loved my first Palm Tungsten C and when the screen cracked, when I stopped crying I bought another one. Eleven weeks later the screen cracked on this one too. It is possible to send these back to Palm to have them fixed for $150 but they will wipe the data from it and who will have access to your personal information before you get it back empty? By the way, when the screen cracks you can not see anything on your PDA. It is dead. I will not consider buying another one unless Palm starts using a very hardened case that will not twist or they find a way to make an unbreakable screen.

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acemicros

Member Since
Feb 2006

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User has 2 Years of experience with this product

4 Star Review Amazing unit but!

Strengths:

long lasting battery, wireless, keyboard.

Weaknesses:

Sound, Earpiece, Doesn't double as a wireless phone.

Posted Feb 22, 2006 - This unit is amazing very long lasting battery and the 64mb is more than enough for the average user and it's even better with 256mb Xtra or more, the WIFI works great indoor & outdoor: used it while on different rooms away from the wireless router and it worked like a charm also used it on public places and did not disapoint me either.Did I say that also the processor is blazing fast. Plus there are many free programs to be had from the internet. The things that bug me most about this unit are: The unit looses all info stored in the internal 64mb of memory if you don't use it for few weeks, then you have to reset it and only the factory default programs are available then, so you'll have to load all your personal stuff all over again. The other main thing is this unit is not an MP3 player it could be but the sound is mono and very low volume and there are lack of earpieces availability, because for some reason Palm did a very stupid thing and that is a different size input/output for the sound 2mm vs 3mm or something like that. Also the way the serial number fades from the unit's back cover after few weeks one would think a companny like Palm would do a better Job.Hoppefully in the near future Palm would come up with a Add on SD card with the MP3 capabilities. All in all it's a good unit.

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rshyer from CA

Member Since
Apr 2004

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User has 2 Days of experience with this product

1 Star ReviewNeither PalmOne or the merchant will warranty the ...

Strengths:

Good concept for a very excellent PDA. Had excellent display resolution and color. Keyboard is great for the individual that doesn't what to fool with alternate text entry methods.

Weaknesses:

Very poor wi-fi range. Had to get within 10 feet of a 14db gain antenna to have a consistent useable signal. Display cracked after two days. No warranty on display.

Posted Apr 23, 2004 - Neither PalmOne or the merchant will warranty the display. I only had a short time to use the unit. After haggling with both for several days only to finally find that it was going to cost $125, I was forced to have the credit card company charge-back the purchase. Considering Palmone's lack of customer support and English as a second language staff, I would not recommend the purchase of this PDA.

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hazen99

Member Since
Aug 2003

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User has 2 Months of experience with this product

5 Star ReviewI have been using this PDA for two months now. I s ...

Strengths:

400mhz processor. 64mb of RAM. Pictures are stunning on the 320X320 screen. Documents To Go software included in the package. Lonnnnggg battery life.

Weaknesses:

Plastic case.

Posted Aug 27, 2003 - I have been using this PDA for two months now. I still love it. I use the Documents To Go software to carry my MS Office documents with me. It allows you to edit your documents including charts and graphs. The WI-FI is a snap to configure. I am pretty much limited to the floor the wireless router is on for decent web surfing. One small invconvenience is that the browser doesn't support pop-up windows. You would think that is good, but you would be surprised at how many legitimate pop-up windows are on the sites you visit. Configuring Versa mail was easy also. I have hardly put a dent in the 64MB of RAM. This PDA has got more than enough power for pretty much anything you can throw at it. I didn't get this PDA as an entertainment gadget, so I am not disappointed about the lack of stereo playback for MP3's. If you are looking for a combo gadget to replace your PDA/MP3 Player/Game Boy, this is probably not the device for you. I synchronize my date book and to-do list with Groupwise at work. Palm has alway been a little quirky synchronizing with Groupwise for e-mail, so I limit that to my Outlook account at home. I highly recommend this PDA to anyone who wants a professional grade PDA with outstanding performance features!

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corinthian from NC

Member Since
Jul 2004

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User has 1 Months of experience with this product

2 Star ReviewWiFi has failed in the first 2 models within 2 wee ...

Strengths:

Has been powerful and configuration was simple.

Weaknesses:

Wifi Failures 2 and counting...

Posted Jul 27, 2004 - WiFi has failed in the first 2 models within 2 weeks of purchase. Internet searches say this is very common. Mine has spent more time in repair or being replaced than in my possession. Palm support has been atrocious!!!!! I have been given 2 divergent resolutions to the same problem even though they ask for and supposedly have access to the notes from previous calls. This tells me they don't know what they are doing. And in 3 calls supervisors and managers are always in a meeting. If they could get the problems solved it would be one thing... but this is currently a NO BUY item. Palm seems unwilling to resolve or even address the issue (based on converstaions with the only contact we have, support.) i was able to speak with someone I could understand on the last call.

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geekman

Member Since
Oct 2004

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User has 6 Months of experience with this product

1 Star ReviewOur little office has purchased 5 of these. Four ...

Strengths:

When it works, it works well

Weaknesses:

The rest of the time, it is in the mail being sent to Palm for repair.

Posted Oct 6, 2004 - Our little office has purchased 5 of these. Four of the five have been returned more than once, due to the screen going out. Then they charge you $40 if you want to get it back within a week. (Hey, no problem, we all have multiple PDAs laying around we can use while that one is being repaired, right?) So, with a gun to our head, we pay the $40 to get it fixed. Only to have it happen again a few months later. They claim it is due to abuse. Rubbish. Last night it was working fine, and left on a table. This morning, the screen went out (again). I called today to see if they've recalled these yet. No dice. If you're lucky, you might want to try one. But if you're that lucky, a lotto ticket is a better way to go.

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clarkabraham from CA

Member Since
Mar 2005

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User has 18 Months of experience with this product

2 Star ReviewGetting support of my units has been a nightmare. ...

Strengths:

When it works - it works.

Weaknesses:

Flimsy plastic cases. Subject to sudden death syndrome. Tech support is worse than nonexistent.

Posted Mar 10, 2005 - Getting support of my units has been a nightmare. It is an insulting and demeaning experience which shows Palm's complete lack of respect for their users. STAY AWAY FROM PALM unless you’re prepared to buy a new one as soon as it either: (a) dies suddenly for no apparent reason, or (b) its flimsy cheap plastic case cracks. Over three hours on several calls, speaking to several level one support staff with no way of escalating to more knowledgeable staff. They invariably have little understanding of English, especially if it involves a problem which is not on the script they have been trained for. Flimsy plastic cases which succumb to stress fractures have been a Palm problem in several models I have owned - this one is no exception.

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dustnet

Member Since
Jun 2004

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User has 6 Months of experience with this product

4 Star ReviewI felt like I had to defend my Tungsten C after re ...

Strengths:

Form Factor (ie. look and feel), keyboard, Wi-Fi, screen resolution, processor speed, 64MB built-in Ram, Palmone support (Canada)

Weaknesses:

Creeky case, initial problems with voice memo, only comes with a mono jack and is not compatible with 3rd party headset

Posted Jun 6, 2004 - I felt like I had to defend my Tungsten C after reading so many average reviews. I have been using a Palm OS device for 4+ years now and it has been interesting to watch the technology advance. As I work on the road my PDA takes a beating so it is important that my device is durable. I chose the Tungsten C over a traditional graffiti based device because in the past I've worn out the silk screen. The keyboard is great when only one hand is available especially when searching through datebook to find a past or future appointment. Not to mention data entry is much faster now and I would have considered myself an experienced graffiti writer. The Wi-fi is excellent especially with Netchaser on your device. The complaints about the case are valid as mine cracked and the stylus port came loose. I am on my second device that Palmone sent me under warranty. In Canada the service has been excellent as they sent me a new device with a free advanced exchange, I'm sad to hear that it hasn't been elsewhere. As I have no occasion to use my device as an MP3 player the mono jack in not a huge issue. Let's hope that Palm keeps a device with a keyboard as an option but fixes the case and headset jack issues.

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preacher6364 from LA

Member Since
Dec 2003

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User has 3 Days of experience with this product

3 Star ReviewI have been a palm user for nearly two years and h ...

Strengths:

speed, graphics, versitility

Weaknesses:

If you are upgrading from 515, you lose many of your old programs. Lack of software support on web site.

Posted Dec 6, 2003 - I have been a palm user for nearly two years and have "moved up twice". Although I swore that I wouldn't purchase another palm, I did. Presently I have mixed feelings. The processor is fast and the keyboard is great, but I would have never paid $499.00 or $399.00 with the rebate. But at $239.00 after the rebate, it is now priced right. Palm support stinks and if you need help, you better be ready to read tons of documents because the site is poorly configured also. At present, I am still searching the web for the headset so that I can use the voice memo option. Of course, Palm is out of them. I don't know how many mergers Palm will have to go through before they find someone who can teach them customer service. I would tell you not to purchase a palm, but if they go out of business, I will have even less options for my tungstenc. So I recommend you buy one.

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dmkmd from NY

Member Since
Jan 2003

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User has 1 Weeks of experience with this product

5 Star ReviewEasy to use and a pleasure to own. Fast processor ...

Strengths:

Great screen. Awsome design with more than adequate memory.

Weaknesses:

Case looks like metal but is plastic.

Posted May 1, 2003 - Easy to use and a pleasure to own. Fast processor and crystal clear screen. A blast to use wirelessly but due to small screen size, surfing the web is a little tedious. Perfect for e-mail and synchronizing with a lap-top wirelessly. Battery life is good. All in all, worth the money for cutting edge technology.

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outis

Member Since
May 2004

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User has 1 Years of experience with this product

2 Star ReviewIf it weren't for the problems, this would be a 5 ...

Strengths:

Good WiFi support for email and web, beautiful display, long battery life, nice keyboard, terrific form factor, fast, lots of memory

Weaknesses:

Fragile case, buggy browser, problems with SD cards, WiFi synching problematic, abysmal customer support.

Posted May 21, 2004 - If it weren't for the problems, this would be a 5 star - the idea of this device is exactly what I wanted. It's superb as an electronic book (Palm Reader is excellent), great as an organizer, and excellent as a mobile web/email accessory (as long as you aren't visiting web sites you don't usually go to). Unfortunately, as noted above, if you have a later version of the OS, the browser crashes the operating system if you try to directly enter a URI (there's a very new update, as of early 2004, which I haven't tried yet to fix it); however, you can enter a favorite and use that, or use AvantGo or some other browser. Email program is superb. My SD card reader failed after only a couple of months; it may be due to some small cracks on the back of the case well below the card slot. WiFi synching stopped working on my Mac after three hours, on my Windows computer after two weeks. I've been trying to get some support for all three of these issues, but the email support people assume that I'm an incompetent who doesn't know how to hotsync via a cradle, doesn't know how to enter a URI, and hasn't tried another SD card. Good bye, PalmOne; looks like my next palm top will be a Clie.

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Larry B., Ca... from CA

Member Since
Jul 2003

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User has 2 Weeks of experience with this product

1 Star ReviewThe Tungsten C is not ready for prime time, especi ...

Strengths:

keyboard, Best Buy's 30-day return policy

Weaknesses:

buggy WiFi, web browser; usual small Palm screen, not compatible w/ palm Bluetooth card, mono audio, very poor Mac support, built-in voice memo "feature" requires extra equipment purchase, plastic

Posted Jul 30, 2003 - The Tungsten C is not ready for prime time, especially for users who use Macintoshes. All users will find a repeatable, consistent fatal bug in Palm's web browser that makes web surfing to any but the 4 built-in URLs impossible. There is a patch available for early Tungsten Cs that updates firmware and is claimed to correct the problem, but units shipping with the latest firmware already are acknowledged by Palm to have the same fatal error defect. Go figure. Data entry via Graffiti will also cause fatal crashes. For $500 SRP, users should be getting stereo sound and a built-in microphone to use the touted voice recorder feature; say "no" to mono MP3s, and voice recording requiring the additional purchase of Palm's mobile headset kit just to make a voice note to pick up eggs and milk on the way home. While this may not be Palm's fault, Adobe Acrobat Reader software included is useless unless you spring for an (extra-cost) add-on memory expansion card to store document files. Seems Acrobat (maybe other software too?) documents cannot be stored on the "mega" 64MB internal memory. And let's not forget about wireless features: the C's WiFi implementation occasionally loses its own hardware and IP address assignments, requiring a data-destroying hard reset. Mac users look elsewhere: Network HotSync and file sharing isn't supported, leaving WiFi mail and buggy web surfing on the 320 x 320 screen as the only reasons to pay Palm's extortionary price for such a flawed product.

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