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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 20 48 180
Neutral (3) 2 2 5
Negative (1 or 2) 1 1 2
Total Reviews 23 51 187
Avg Rating 4.5 Star Review
4.52
5 Star Review
4.71
5 Star Review
4.78
Address: 617 Stokes Road #4-190
Medford, NJ 08055-3005 - US
Website: http://new.penwa.com/
Business Hours: 9:00 - 5:00 ET M-F
Sales Phone: 888-626-8199
Service Phone: 888-626-8199
Sales Email: robin@penwa.com
Cust Service Email: robin@penwa.com

Penwa.com

http://new.penwa.com/

With PriceGrabber Since 10/19/2004


Sort Reviews by: Date Rating
Date Reviewed: 11/01/2005
EASTENDYC from unknown
Member Since:
10/23/2005

View Member's:
Reviews
Great prices, easy-to-navigate website, excellent selection. Will definately return. Overall Rating
5 Star Review
 
Date Reviewed: 11/24/2005
anf6917 from NJ
Member Since:
11/24/2005

View Member's:
Reviews
Shopping with Penwa.com was a great experience. The pens were delieverd very fast and accurate and they have the best prices that I could find online. Overall Rating
5 Star Review
 
Date Reviewed: 05/22/2010
careyannc from unknown
Member Since:
05/06/2010

View Member's:
Reviews
Very easy to use your order system and I appreciated the 2 discounts I received. Will use Penwa again for price savings and ease in ordering. Thanks! Overall Rating
5 Star Review
 
Date Reviewed: 05/22/2010
LadyBass96 from unknown
Member Since:
05/06/2010

View Member's:
Reviews
This is my first order. I was very pleased with the website and its ease of ordering. The prices were excellent. I am the Director for Region 7 of Virginia Youth and I hold 4 youth fishing events each year for kids as young as 3. The little ones draw, color and paste different species of fish thereby the need for the TomBow adhesives. They're wonderful, and PENWA allows me to afford to provide them for use with these kids. As I usually deal with up to 400 kids each year, the bulk rates are great!! Overall Rating
5 Star Review
 
Date Reviewed: 12/05/2008
mpennin999 from RI
Member Since:
12/05/2008

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Reviews
Penwa was recommended to me, and I pass that along to every papercrafter I know as a demonstrator. The service is excellent and reliable, and the price is exceptional. I appreciate that I can secure such a good price on bulk orders. Thanks! Overall Rating
5 Star Review
 
Date Reviewed: 12/10/2008
kjgeo14 from MI
Member Since:
12/08/2008

View Member's:
Reviews
Customer service and follow up of the order is outstanding. Robin in customer service responded to my concerns in a matter of hours and was most helpful in making sure the transaction was satisfactory and the purchase was what I expected. Great site to work with Overall Rating
5 Star Review
 
Date Reviewed: 01/20/2009
nicole.silvis from unknown
Member Since:
12/17/2008

View Member's:
Reviews
This is the second time i have ordered from penwa and have been very happy. Overall Rating
5 Star Review
 
Date Reviewed: 01/20/2009
Winnipeg1 from unknown
Member Since:
12/18/2008

View Member's:
Reviews
I love Penwa.com! They have the best price I have ever found on the product that I purchase. The site is excellent to navigate. Shipping is either free or reasonable. Shipping times are fast. And follow up customer service is impressive. I've never had to deal with them personally due to order problems (because they're that good I guess!), but when I've completed an order I feel like I'm their only customer and they truly care about my experience with their company. I always try to be straight forward with surveys and such and give feedback both positive and areas that need improvement, but I cannot think of one thing at this point that I need them to improve. Overall Rating
5 Star Review
 
Date Reviewed: 01/20/2009
knutk from unknown
Member Since:
01/01/2009

View Member's:
Reviews
I love Penwa Overall Rating
5 Star Review
 
Date Reviewed: 01/20/2009
jaw13 from unknown
Member Since:
12/18/2008

View Member's:
Reviews
This is a wonderful company and very customer service oriented. I have always had excellent service from them. Items are delivered quickly and correctly. I highly recommend them to all. Overall Rating
5 Star Review
 
Date Reviewed: 01/21/2009
melaleucanj from unknown
Member Since:
12/17/2008

View Member's:
Reviews
Penwa is my #1 source for Waterman pens and refills. Overall Rating
5 Star Review
 
Date Reviewed: 01/21/2009
marialejandram from unknown
Member Since:
12/22/2008

View Member's:
Reviews
it's excellent services Overall Rating
5 Star Review
 
Date Reviewed: 01/27/2009
ugetmeri from unknown
Member Since:
12/26/2008

View Member's:
Reviews
This is my 2nd time to order and it has been a pleasure both times. I'm wondering if it is possible to order a box amount and then "extras" with the extra refills being charged at the same rate as the box was. Hope this makes sense. Sometimes I need more than just the box amount - but not as many as 144 more for the next price level. Overall Rating
5 Star Review
 
Date Reviewed: 01/27/2009
cpereira from unknown
Member Since:
12/18/2008

View Member's:
Reviews
I love this company! Every experience I have had has been great. I recommend them to all my crafting friends. Overall Rating
5 Star Review
 
Date Reviewed: 01/27/2009
SheezCrafty from unknown
Member Since:
01/09/2009

View Member's:
Reviews
I've got nothing but good things to say about Penwa and the products I've ordered thus far. All around pleasant shopping experience, great value, shipping discounts for larger orders, prompt order processing, never a sad "out of stock" story after you pay - they ship stuff right away. A+++ all the way. Overall Rating
5 Star Review
 
Date Reviewed: 01/27/2009
tweetthing73 from unknown
Member Since:
12/18/2008

View Member's:
Reviews
I have ordered numerous time and am always happy with the outcome. I am glad you send the email to track as well as having tracking on your website for delivery updates. I like how all the prices are easily to find for each quantity and there's no hassle in trying to search to figure out how much my order is going to cost. I will continue to shop here as long as I scrapbook so that would be a LONG TIME!!!! :) Overall Rating
5 Star Review
 
Date Reviewed: 01/30/2009
millerswoods from unknown
Member Since:
01/20/2009

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Reviews
I had difficulty getting items to go into my shopping cart. Prices were excellent. Products came quickly and were as ordered at an excellent price. Overall Rating
5 Star Review
 
Date Reviewed: 02/08/2009
bkochvar from unknown
Member Since:
01/23/2009

View Member's:
Reviews
Submitted a question about a refill by e-mail and got a prompt reply. Overall Rating
5 Star Review
 
Date Reviewed: 03/02/2009
tsmiller from unknown
Member Since:
02/20/2009

View Member's:
Reviews
I love your site Overall Rating
5 Star Review
 
Date Reviewed: 03/12/2009
dorene.resnik from unknown
Member Since:
03/02/2009

View Member's:
Reviews
The sight was very easy to find via the 'goodsearch' search engine. It was a bit hard however to notice if this site was protected enough to order through it. I almost navigated away, but gave it a second thought - I hope the process of shipping runs just as smooth as the site was to navigate through. Overall Rating
5 Star Review
 
Date Reviewed: 01/22/2010
estrada.rosemarie7 from unknown
Member Since:
01/13/2010

View Member's:
Reviews
Then information and questions asked were easy and non complicated. I am also glad that merchandises are available to my island where most companies do not deliver to. Overall Rating
5 Star Review
 
Date Reviewed: 03/27/2009
Dale482 from unknown
Member Since:
12/14/2007

View Member's:
Reviews
I have purchased from Penwa previously and each time I'm amazed at the ease of ordering. The website is user friendly and the information given is clear and accurate. The product always arrives on time and in excellent condition. Overall Rating
5 Star Review
 
Date Reviewed: 03/29/2009
stampincm from unknown
Member Since:
03/18/2009

View Member's:
Reviews
I love buying my tombo adhesive from Penwa. Prices are always great! Overall Rating
5 Star Review
 
Date Reviewed: 03/29/2009
Magnan-Park.1 from unknown
Member Since:
03/18/2009

View Member's:
Reviews
Excellent in each and every way. Overall Rating
5 Star Review
 
Date Reviewed: 04/02/2009
clint from unknown
Member Since:
03/17/2009

View Member's:
Reviews
Very easy-to-use website. Excellent transaction process. Overall Rating
5 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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