Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 20 | 48 | 180 |
| Neutral (3) | 2 | 2 | 5 |
| Negative (1 or 2) | 1 | 1 | 2 |
| Total Reviews | 23 | 51 | 187 |
| Avg Rating |  4.52 |
 4.71 |
4.78 |
| Address: | 617 Stokes Road #4-190 Medford, NJ 08055-3005 - US |
|---|---|
| Website: | http://new.penwa.com/ |
| Business Hours: | 9:00 - 5:00 ET M-F |
| Sales Phone: | 888-626-8199 |
| Service Phone: | 888-626-8199 |
| Sales Email: | robin@penwa.com |
| Cust Service Email: | robin@penwa.com |
| Date Reviewed: 11/01/2005 | ||
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EASTENDYC from unknown Member Since: 10/23/2005 View Member's: Reviews |
Great prices, easy-to-navigate website, excellent selection. Will definately return. |
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| Date Reviewed: 11/24/2005 | ||
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anf6917 from NJ Member Since: 11/24/2005 View Member's: Reviews |
Shopping with Penwa.com was a great experience. The pens were delieverd very fast and accurate and they have the best prices that I could find online. |
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| Date Reviewed: 05/22/2010 | ||
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careyannc from unknown Member Since: 05/06/2010 View Member's: Reviews |
Very easy to use your order system and I appreciated the 2 discounts I received. Will use Penwa again for price savings and ease in ordering. Thanks! |
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| Date Reviewed: 05/22/2010 | ||
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LadyBass96 from unknown Member Since: 05/06/2010 View Member's: Reviews |
This is my first order. I was very pleased with the website and its ease of ordering. The prices were excellent. I am the Director for Region 7 of Virginia Youth and I hold 4 youth fishing events each year for kids as young as 3. The little ones draw, color and paste different species of fish thereby the need for the TomBow adhesives. They're wonderful, and PENWA allows me to afford to provide them for use with these kids. As I usually deal with up to 400 kids each year, the bulk rates are great!! |
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| Date Reviewed: 12/05/2008 | ||
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mpennin999 from RI Member Since: 12/05/2008 View Member's: Reviews |
Penwa was recommended to me, and I pass that along to every papercrafter I know as a demonstrator. The service is excellent and reliable, and the price is exceptional. I appreciate that I can secure such a good price on bulk orders. Thanks! |
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| Date Reviewed: 12/10/2008 | ||
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kjgeo14 from MI Member Since: 12/08/2008 View Member's: Reviews |
Customer service and follow up of the order is outstanding. Robin in customer service responded to my concerns in a matter of hours and was most helpful in making sure the transaction was satisfactory and the purchase was what I expected. Great site to work with |
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| Date Reviewed: 01/20/2009 | ||
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nicole.silvis from unknown Member Since: 12/17/2008 View Member's: Reviews |
This is the second time i have ordered from penwa and have been very happy. |
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| Date Reviewed: 01/20/2009 | ||
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Winnipeg1 from unknown Member Since: 12/18/2008 View Member's: Reviews |
I love Penwa.com! They have the best price I have ever found on the product that I purchase. The site is excellent to navigate. Shipping is either free or reasonable. Shipping times are fast. And follow up customer service is impressive. I've never had to deal with them personally due to order problems (because they're that good I guess!), but when I've completed an order I feel like I'm their only customer and they truly care about my experience with their company. I always try to be straight forward with surveys and such and give feedback both positive and areas that need improvement, but I cannot think of one thing at this point that I need them to improve. |
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| Date Reviewed: 01/20/2009 | ||
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knutk from unknown Member Since: 01/01/2009 View Member's: Reviews |
I love Penwa |
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| Date Reviewed: 01/20/2009 | ||
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jaw13 from unknown Member Since: 12/18/2008 View Member's: Reviews |
This is a wonderful company and very customer service oriented. I have always had excellent service from them. Items are delivered quickly and correctly. I highly recommend them to all. |
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| Date Reviewed: 01/21/2009 | ||
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melaleucanj from unknown Member Since: 12/17/2008 View Member's: Reviews |
Penwa is my #1 source for Waterman pens and refills. |
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| Date Reviewed: 01/21/2009 | ||
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marialejandram from unknown Member Since: 12/22/2008 View Member's: Reviews |
it's excellent services |
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| Date Reviewed: 01/27/2009 | ||
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ugetmeri from unknown Member Since: 12/26/2008 View Member's: Reviews |
This is my 2nd time to order and it has been a pleasure both times. I'm wondering if it is possible to order a box amount and then "extras" with the extra refills being charged at the same rate as the box was. Hope this makes sense. Sometimes I need more than just the box amount - but not as many as 144 more for the next price level. |
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| Date Reviewed: 01/27/2009 | ||
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cpereira from unknown Member Since: 12/18/2008 View Member's: Reviews |
I love this company! Every experience I have had has been great. I recommend them to all my crafting friends. |
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| Date Reviewed: 01/27/2009 | ||
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SheezCrafty from unknown Member Since: 01/09/2009 View Member's: Reviews |
I've got nothing but good things to say about Penwa and the products I've ordered thus far. All around pleasant shopping experience, great value, shipping discounts for larger orders, prompt order processing, never a sad "out of stock" story after you pay - they ship stuff right away. A+++ all the way. |
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| Date Reviewed: 01/27/2009 | ||
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tweetthing73 from unknown Member Since: 12/18/2008 View Member's: Reviews |
I have ordered numerous time and am always happy with the outcome. I am glad you send the email to track as well as having tracking on your website for delivery updates. I like how all the prices are easily to find for each quantity and there's no hassle in trying to search to figure out how much my order is going to cost. I will continue to shop here as long as I scrapbook so that would be a LONG TIME!!!! :) |
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| Date Reviewed: 01/30/2009 | ||
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millerswoods from unknown Member Since: 01/20/2009 View Member's: Reviews |
I had difficulty getting items to go into my shopping cart. Prices were excellent. Products came quickly and were as ordered at an excellent price. |
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| Date Reviewed: 02/08/2009 | ||
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bkochvar from unknown Member Since: 01/23/2009 View Member's: Reviews |
Submitted a question about a refill by e-mail and got a prompt reply. |
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| Date Reviewed: 03/02/2009 | ||
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tsmiller from unknown Member Since: 02/20/2009 View Member's: Reviews |
I love your site |
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| Date Reviewed: 03/12/2009 | ||
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dorene.resnik from unknown Member Since: 03/02/2009 View Member's: Reviews |
The sight was very easy to find via the 'goodsearch' search engine. It was a bit hard however to notice if this site was protected enough to order through it. I almost navigated away, but gave it a second thought - I hope the process of shipping runs just as smooth as the site was to navigate through. |
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| Date Reviewed: 01/22/2010 | ||
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estrada.rosemarie7 from unknown Member Since: 01/13/2010 View Member's: Reviews |
Then information and questions asked were easy and non complicated. I am also glad that merchandises are available to my island where most companies do not deliver to. |
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| Date Reviewed: 03/27/2009 | ||
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Dale482 from unknown Member Since: 12/14/2007 View Member's: Reviews |
I have purchased from Penwa previously and each time I'm amazed at the ease of ordering. The website is user friendly and the information given is clear and accurate. The product always arrives on time and in excellent condition. |
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| Date Reviewed: 03/29/2009 | ||
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stampincm from unknown Member Since: 03/18/2009 View Member's: Reviews |
I love buying my tombo adhesive from Penwa. Prices are always great! |
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| Date Reviewed: 03/29/2009 | ||
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Magnan-Park.1 from unknown Member Since: 03/18/2009 View Member's: Reviews |
Excellent in each and every way. |
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| Date Reviewed: 04/02/2009 | ||
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clint from unknown Member Since: 03/17/2009 View Member's: Reviews |
Very easy-to-use website. Excellent transaction process. |
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