Good news! Firmware Update Available From WestingHouse! Fix your Lockup Problems!
Started Jul 13, 2006
Taken from a post by Peter S
"Alright, in order to get the latest FW for your LVM-42w2 you need to call:
(866) 287-5555 - Westinghouse Technical Support.
You need to inform them that you are having a "Power Lock-up" issue with your set and that your current Firmware is X.XX. You have been informed that the latest Firmware 1.19 corrects this issue and that you would like to be updated to the latest Firmware.
They SHOULD take your information and have someone contact you from one of their Third-Party support organizations (such as IAI) to arrange a time to COME TO YOU to check out the set and perform the upgrade.
Again, there are two important points here:
1) Customer Service is aware of the issue as a Power Lock-Up issue.
2) Someone will be sent to your location to update your set on-site.
Please pass along this information to everyone. I am sure that once Tech Support begins to hear from everyone on the site, that they will get better and better at dealing with this quickly.
If you do not receive the answer you were looking for, please, ask to speak to a manager and to schedule a time to have someone come out to your location to check on the set."
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