Sony KLV-32U100M 32" LCD TV

bajanpete

Member Since
Nov 2006

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User has 3 Months of experience with this product

Piece of faulty nonsense

Strengths:

Very Attractive, It's a Sony!

Weaknesses:

Definitely has a Manufacturer's Defect.

Posted Nov 24, 2006 - Stay away from this unit. I installed 2 of them. The first died within 48 hours and the second a month later, both showing the same fault. The simply will not turn back on. DEAD! Replaced them with good looking 'no-name' product that are functioning perfectly.

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Slistine from FL

Member Since
Sep 2007

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User has 2 Years of experience with this product

Obvious Manufacturer Defect

Strengths:

Looks pretty. Nice picture.

Weaknesses:

Was expensive when I purchased. Randomly turns off. Defective line.

Posted Dec 24, 2007 - The tv is obviously a defect that Sony refuses to admit to. My unit started randomly turning off and on at the 9 month mark. I called Sony, they jerked me around. The TV will work fine for a couple months then go into fits for a week or so. I've done extensive research and apparently the problem is a defective "A-board" in all the units. Sony's customer service is extremely lacking. Not to mention you have to get past the overseas customer service people first who are reading off a screen to get to someone who actually speaks english fluently. The fact that the internet is full of reviews complaining about the product with 1 or 2 happy comments here and there you would think Sony would admit to their completely defective unit. But they don't. Don't buy Sony!!! Read my extensive post here: www.agoraquest.com/vie...

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mk14617

Member Since
Apr 2007

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User has 3 Days of experience with this product

Design Defect; Asking Sony to Buy it Back

Strengths:

Beautiful, Gorgeous picture when it is working.

Weaknesses:

Our second set has now gone out!

Posted Apr 6, 2007 - Our retailer replaced our first set after it started going off randomly at the ripe old age of 2 months. Now our replacement set is doing the same thing after 3 months. Have asked Sony to give us a credit on a new set (retailer says this model is the only one he has had trouble with). Do NOT buy this model, and do NOT buy any model Sony unless you hear that they deal competently with purchasers of this model.

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bostonmurf

Member Since
Jan 2008

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Sony TV

Strengths:

the Sony Logo

Weaknesses:

everything else

Posted Jan 6, 2008 - do not buy this product!!!! i have this TV and have been extremely happy until now. the warranty just ran out and its started turning off then back on as per all the other reviews. today it turned off for good, trying to get this sorted for free from sony but i doubt ill have any luck. i expected at least 3 years trouble free, thats why we buy sony isnt it

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cglc

Member Since
Jul 2006

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User has 2 Months of experience with this product

Product recall

Strengths:

Great picture, excellent sound

Weaknesses:

Has a likely design/manufacturing flaw

Posted Jul 24, 2006 - I bought this unit in May and after two or three weeks the set began randomly turning off and on, then died about a week later. A repairman checked and said the control unit had burned out. The store was willing to replace the entire set. However, the new unit began doing the same thing about four or five weeks later. Am now looking forward to another repair visit but expect it is the same problem. I have since learned that other customers are experiencing the same thing. Think this unit has a design or manufacturing flaw that probably requires a product recall.

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Mustbme from TX

Member Since
Oct 2006

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User has 2 Months of experience with this product

Sony should be Ashamed

Strengths:

If working maybe a decent picture

Weaknesses:

Usually doesn't work

Posted Oct 25, 2006 - Wow, now that my KLV32U100M has gone completely out, I'm finding out the hard way that it's a common problem and even more disturbingly, one that Sony knows about but won't acknowledge...at least to me they won't. Like others, my set started randomly turning off, then on, then off and now it won't come back on at all. I have so many calls into Sony and local servicers that I've lost count and nobody is willing to help me even though we're more than two weeks into this ordeal. I'll NEVER buy another Sony product and hope you don't either because the headaches just aren't worth it.

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capehse

Member Since
Feb 2007

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User has 3 Months of experience with this product

over rated

Strengths:

Good picture when it stays on

Weaknesses:

shuts off by itself

Posted Feb 11, 2007 - I have had this Sony LCD for 3 months it started shutting off after a month now it is getting more frequent Sony has now told me to contact a service center I do not have any faith in this product stay away from it .

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JPTX

Member Since
Oct 2005

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User has 2 Years of experience with this product

Dead TV

Strengths:

Worst TV EVER

Weaknesses:

Worst TV EVER

Posted 1 month ago - My problem is the same as everyone else. It started cutting off periodically and then just died out of the blue and will not turn back on. I've tried to get Sony to be accountable but they won't. I will NEVER buy another Sony! I've explained how so many people are having the same problem and they don't care. Apparently they don't see it as a big deal.

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bosmia

Member Since
Aug 2009

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User has 3 Years of experience with this product

SO disappointed in Sony

Strengths:

level of disappointment

Weaknesses:

life of the television

Posted 3 months ago - I bought this TV in 2006. It started turning off and on a few weeks ago but thought it was a problem with the cable. It finally died. It won't turn on at all!! Sony claims that it's a unique problem to this model and won't replace it or provide updated software like they have offered for other models. Based on what I've read, I'm not alone. Do NOT buy this television.

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16:9, 1366x768, HDTV - MPN: KLV32U100M

Piece of faulty nonsense

Obvious Manufacturer Defect

Design Defect; Asking Sony to Buy it Back

Sony TV

Product recall

Sony should be Ashamed

over rated

Dead TV

SO disappointed in Sony

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