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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 9 27 446
Neutral (3) 13 20 135
Negative (1 or 2) 12 20 216
Total Reviews 34 67 797
Avg Rating 3 Star Review
3.03
3 Star Review
3.24
3.5 Star Review
3.54
Address: 4840 Eastgate Mall
San Diego, CA 92121 - US
Website: http://ProFlowers.com
Business Hours: 24 hours a day / 7 days a week
Sales Phone: 1-800-PROFLOWERS
Service Phone: 1-800-PROFLOWERS
Sales Email: WeCare@ProFlowers.com
Cust Service Email: WeCare@ProFlowers.com

ProFlowers.com

http://ProFlowers.com

With PriceGrabber Since 10/10/2005


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Date Reviewed: 11/22/2009
sarahb from unknown
Member Since:
11/06/2009

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Reviews
Too many hidden costs. Overall Rating
2 Star Review
 
Date Reviewed: 11/20/2009
foursaunders from unknown
Member Since:
11/04/2009

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Reviews
Lots of promises for discounts that never materialized. Then, when it's over I get another promise for $15 off "next time" and the link to get my "secret code" doesn't work. You guys are a mess. I hope your products are much better than your website. Overall Rating
2 Star Review
 
Date Reviewed: 11/19/2009
cpayne9542 from unknown
Member Since:
11/10/2009

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Reviews
I cannot answer questions 3 and 4 because you sent me a notice that the yellow lilies were going to be sent late and since I didn't recieve the flowers I don't know the accuracy of the shipment or the condition of the order. When I hear from the recipient, perhaps I can answer the questions. I want to know my total cost including S/H before I submit my credit card information. You included a cost of $9.99 for standard delivery and then taced on an additional $4.99 for Rush Delivery, I didn't indicate anywhere on the order that I wanted Rush delivery. The care & handling fee of 2.99 should be adequate. Overall Rating
3 Star Review
 
Date Reviewed: 11/19/2009
notmaryjane56 from unknown
Member Since:
11/03/2009

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Reviews
I just ordered the flowers, so I don't yet know how they will be; I'm only rating my experience on their website. I felt it was deceptive that when I selected the flowers I wanted, a little note came up saying "this order qualifies for $15.00 shipping rebate." When you actually place your order, a box comes up that allows you to choose to get a $15.00 discount on your next order. Then when you click on that, you find out that in order to receive the discount code, you have to become part of some "club", that it will cost you $14.98/month to be part of. So, no $15.00 shipping rebate. I also felt the varied and miscellaneous charges that were added to the order at the end were way out of line...these added $30.00! to my original order. I doubt I will use this company again, no matter how great the flowers end up being. Thank you. Overall Rating
3 Star Review
 
Date Reviewed: 11/15/2009
lizoops from unknown
Member Since:
10/30/2009

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Reviews
You should explain that the shipping is 19.00! before we can place the order and that the 15.00 is for future purposes! That is very deceiving, I will not use your company again. that is bad business practice. Overall Rating
3 Star Review
 
Date Reviewed: 11/04/2009
kathleen0817 from unknown
Member Since:
10/19/2009

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Reviews
I was suppose to get some kind of block icon to get free shipping and never got it. I am glad I only pick a $19.99 because it ended up with shipping way over my budget. Now I am waiting for my confirmation # to submit this review which seems to be taking forever. Overall Rating
3 Star Review
 
Date Reviewed: 10/31/2009
blkg from unknown
Member Since:
10/15/2009

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Reviews
Could not remove express charge that is not needed Overall Rating
1 Star Review
 
Date Reviewed: 10/28/2009
thefinneys09 from unknown
Member Since:
10/12/2009

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Reviews
i did not click special guaranteed am delivery for 9.99 but i was CHARGED for this and could not remove it??? also charged 4.99 for delivery...i believe a credit should be given immediately,. Overall Rating
4 Star Review
 
Date Reviewed: 10/25/2009
ballard67 from unknown
Member Since:
10/09/2009

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Reviews
The prices are outrageous. I use the service due to last minute needs only. Overall Rating
4 Star Review
 
Date Reviewed: 10/24/2009
reynaag from unknown
Member Since:
10/08/2009

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Reviews
I've done quite a few purchases in ProFlowers.com; the buy is always fast, doesn’t take long to purchase, always on time, extremely dependable for last minute shop, with tips on what to buy, and a gamma of assortments, plus the flowers are always fresh when delivered. Not to mention, the price it’s excellent, considering the quality, and art of it. In my humble opinion, ProFlowers.com have very excellent prices. You unquestionably will get your moneys worth. -Abdias r Overall Rating
5 Star Review
 
Date Reviewed: 10/22/2009
victor.delarosa from unknown
Member Since:
10/06/2009

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Reviews
Usally a good experiance but the shipping charged showed $4.99 then I was charged $14.99 very disappointed. Overall Rating
3 Star Review
 
Date Reviewed: 10/20/2009
dpm907 from unknown
Member Since:
10/04/2009

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Reviews
If you're charging a standard delivery fee then why am I charged a rush delivery. What is care and handling? Isn't that part of delivery. Overall Rating
3 Star Review
 
Date Reviewed: 10/20/2009
johnralst from unknown
Member Since:
09/21/2009

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Reviews
I am disappointed that this site is trying to entice users to sign up for additional fee services without appropriate notice (eg one box i clicked on for terms was blank - after much digging it appears (but i was never able to confirm) there was a charge for something that the headline on the site implied was no charge). makes me question the values of this organization. Overall Rating
2 Star Review
 
Date Reviewed: 10/18/2009
margaritaval from unknown
Member Since:
10/02/2009

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Reviews
Free Shipping 'rebate' was very confusing. When I clicked on the icon, it said to complete order for rebate. That consisted of signing up for a service I did not want. At this point you have already processed the order. I will not use ProFlowers in the future. Overall Rating
3 Star Review
 
Date Reviewed: 10/18/2009
goodangel63 from unknown
Member Since:
10/02/2009

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Reviews
ProFlowers are great for ordering on the Internet, I always use them as their flowers, prices, delivery are outstanding, plus they have an assortment of many beautiful items. Everyone that receives flowers from them have always stated the flowers were always fresh & lasting for quite some time, besides being just beautiful. Will continue to use ProFlowers, have now since I discovered them on the Internet almost 5 years ago. Overall Rating
5 Star Review
 
Date Reviewed: 10/15/2009
lawhornsr from unknown
Member Since:
04/03/2008

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Reviews
proflowers is excellent, flowers are fresh delivered on time and price is very reasonable. no one does it better Overall Rating
5 Star Review
 
Date Reviewed: 10/11/2009
alma from unknown
Member Since:
09/25/2009

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Reviews
I DIDN'T LIKE THE "$15.00 OFF DEAL" I HATE BEING MISLEAD! I FELT LIKE I WAS GOING TO A REBATE ONLY TO FIND OUT IT WAS A TRICK TO GET ME TO SIGN UP FO SOMETHING ELSE. SHAME ON YOU ;-( Overall Rating
3 Star Review
 
Date Reviewed: 10/08/2009
mimigaspard from unknown
Member Since:
09/22/2009

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Reviews
they charged me S & H and I did not ask for express delivery...I am pissed off about this Overall Rating
2 Star Review
 
Date Reviewed: 10/07/2009
clayburnmickey from unknown
Member Since:
09/21/2009

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Reviews
click here for discount codes retrival is repetitive and I STILL DON'T KNOW WHEN / IF APPLIED VERY TIME CONSUMING Overall Rating
5 Star Review
 
Date Reviewed: 10/07/2009
johnralst from unknown
Member Since:
09/21/2009

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Reviews
I am disappointed that this site is trying to entice users to sign up for additional fee services without appropriate notice (eg one box i clicked on for terms was blank - after much digging it appears (but i was never able to confirm) there was a charge for something that the headline on the site implied was no charge). makes me question the values of this organization. Overall Rating
2 Star Review
 
Date Reviewed: 10/04/2009
gdgarcia123 from unknown
Member Since:
09/18/2009

View Member's:
Reviews
My $19.99 flowers and free vase cost me $47.??, and I was almost lured into signing up to two separate organizations clicking on the "dicount offer" buttons("trail memberships" before the fees kick in). NO thanks!! Charge me what's appropriate and don't try hooking me in for more. Overall Rating
2 Star Review
 
Date Reviewed: 09/30/2009
terrma from unknown
Member Since:
09/14/2009

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Reviews
would like to have total cost before filling in shipping info. Dificult to understand discount possiblities. Example selection of 10.00 off or 20% Discount. After clicking on item choice disappears. Overall Rating
3 Star Review
 
Date Reviewed: 09/29/2009
wta11318 from unknown
Member Since:
09/13/2009

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Reviews
Tried to get discount mentioned for shipping but was unable to receive it. It said you had to go to end of purchase which I did and then you were not able to enter anything. Very disappointing. Overall Rating
3 Star Review
 
Date Reviewed: 09/24/2009
ssfriedm from unknown
Member Since:
09/08/2009

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Reviews
I am very annoyed because big statements said I qualified for free shipping on my order and that I should click on an open window after i placed my order. I looked everywhere for a place to click and could not find it. This come on about free shipping is a scam. The promise of a $15 off on next order was also a scam--it required me to join something, get billed $1.95 and then set myself up for something (perhaps lots of email ads) that was unclear. These are unfair business practices, and i regret my order. I just hope the flowers I selected are good quality. I do not have a positive feeling about ProFlowers because of the deceptive business practices on the ordering site. Overall Rating
1 Star Review
 
Date Reviewed: 09/24/2009
lynell.corbett from unknown
Member Since:
09/08/2009

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Reviews
There was no mention nor information about shipping charges and "handling" until I confirmed my order and I was shocked to find that over $13.00 was added to my &19.99 order and there was no way to cancel the order at that point. When I've ordered flowers on line from other vendors the delivery was included in the price and there was no charge for the message card. The price was deceiving. Overall Rating
2 Star Review
 
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