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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 2 7 95
Neutral (3) 1 1 5
Negative (1 or 2) 0 1 7
Total Reviews 3 9 107
Avg Rating 4.5 Star Review
4.33
4.5 Star Review
4.33
4.5 Star Review
4.65
Address: 6301 Benjamin Road Suite 101
Tampa, FL 33634 - US
Website: http://www.projectorpeople.com
Business Hours: 8 AM to 8 PM Monday-Friday
Sales Phone: 888-248-0675
Service Phone: 888-248-0675
Sales Email: sales@projectorpeople.com
Cust Service Email: questions@projectorpeople.com

Projector People

http://www.projectorpeople.com

With PriceGrabber Since 11/17/1999


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Date Reviewed: 11/19/2009
akinahan from unknown
Member Since:
11/06/2009

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Reviews
Great Overall Rating
5 Star Review
 
Date Reviewed: 10/27/2009
replay2 from unknown
Member Since:
10/11/2009

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Reviews
I bought a Panasonic AE-3000U for the best price online. Very informed and friendly people. Highly recommend them to anyone buying a projector. Kirk Ritari.. Thank you very much. ;) Overall Rating
5 Star Review
 
Date Reviewed: 10/02/2009
ricknjackie from unknown
Member Since:
09/16/2009

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Reviews
I ordered a projector and a lamp warranty from what I thought was a premier on-line projector sales site. After taking my order and shipping the projector someone from Projector People called to tell me they were out of the extended lamp warranties. For a company that makes thier living using computers doing internet sales, you would think real time updates of inventory to their web site would be within reason. In other words, they should never sell something they do not have. The gentleman that called to tell me he was out of the warranties his "hands were tied". There was nothing he could do. Hope my future service from them (heaven forbid there is a problem) is better than my initial experience. Overall Rating
3 Star Review
 
Date Reviewed: 09/01/2009
OcItGuy from CA
Member Since:
09/01/2009

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Reviews
Ordered a Casio XJ-S43W from these clowns on 08/25 because their web site said it ships in "1-2 days"; paid an extra $31 for 2-day shipping because I needed it by the end of the following week, and wanted some safety margin. Get a message asking for a call back the next day. Call back, and find out the product isn't even in the country yet. When I ask why their site has been showing the product as in stock for the past week, get the response, "It doesn't say that it's in stock. It says that it ships in 1 to 2 days. That's the default status for our site." Now, perhaps I'm missing something, but if a site says that a product ships in "1-2 days", that implies a certain degree of availability. Then to have the sales clown pull that crap is just too much. Needless to say, I: 1 - canceled my order order then and there, 2 - will place these clowns on my list of banned, pseudo-vendors. Overall Rating
1 Star Review
 
Date Reviewed: 06/28/2009
phil.pds from unknown
Member Since:
06/12/2009

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Reviews
After extensive research of projectors in the $1000 range or under, we decided on an Epson 720. Projector People had the best price on the web but I did not expect the quality of service I received. Stacey's product knowledge was first rate and her follow up was excellent. The projector was in stock and shipped as promised. Even after my eleventh hour change from a manual screen to a fixed screen, Stacey changed the order with no problems. We could not be happier with our experience. We highly recommend the Epson and Projector People. Thanks again Stacey! Overall Rating
5 Star Review
 
Date Reviewed: 06/25/2009
fmatin from unknown
Member Since:
06/09/2009

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Reviews
ProjectorPeople.com has been awesome. I recently purchased a Panasonic PT-AE3000U, 92” Elite EzFrame screen, and a projector mount from them. The sale person (Sara) has been very nice and answered all questions. She never pushed me into purchasing anything until I was ready to buy. I probably called her at least 12-15 times asking questions. The hardware after sale was at my house within 3 days and in perfect shipping condition. I highly recommend buying from Sarah / Projector people and this comes from an avid online shopper. Since purchase, I have gotten in touch with Sara via phone and emails and she is still just as nice as the first day. Overall Rating
5 Star Review
 
Date Reviewed: 06/20/2009
Rajan777 from unknown
Member Since:
06/11/2009

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Reviews
Best service in all respect. Overall Rating
5 Star Review
 
Date Reviewed: 06/13/2009
pricegrabber from unknown
Member Since:
06/04/2009

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Reviews
Excellent sales team, service staff and support. Great website. I can highly recommend these guys. Overall Rating
5 Star Review
 
Date Reviewed: 06/02/2009
1oldguitarman from unknown
Member Since:
05/20/2009

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Reviews
ONE OF THE BEST COMPANIES I’VE DEALT WITH! Early into my home theater project, I ran across Projector People’s web site. Even though there are numerous other companies out there, I found myself returning time & again to Projector People’s site. It was easy to navigate, well-designed, they carry an excellent selection of manufacturers and their prices were competitive. Months later, I made my first telephone contact with them and was equally impressed. My sales contact knew his stuff and made several recommendations that improved upon my solutions. We exchanged information for 3 months before I made my purchase, & he never pressured me. I always felt he was working to help me make a good decision instead of just closing another sale. He was always accessible and responded to phone & e-mail questions promptly. I enjoy doing business with such people and will use them again! Overall Rating
5 Star Review
 
Date Reviewed: 05/15/2009
app2twm from unknown
Member Since:
04/29/2009

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Reviews
I had a few questions about the $2500 projector that I wanted to order so I called Projector People and spoke with a sales representative (Lisa Phillips). She spent ten minutes with me, patiently answering all of my questions. The overall buying experience definitely exceeded my expectations. Thanks Projector People! Overall Rating
5 Star Review
 
Date Reviewed: 04/30/2009
fpny from unknown
Member Since:
04/14/2009

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Reviews
Great service. I needed a projector within 24 hours, they took my order over the phone (it's quicker) and it was delivered the next day.I would certainly recommend this company to anyone. Fran from NYC Overall Rating
5 Star Review
 
Date Reviewed: 03/16/2009
bcecwatling from unknown
Member Since:
02/27/2009

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Reviews
Sarah Buss was exceptional in not only choosing my projector after I had narrowed it down to two but in keeping me informed on the progress of the shipments over the week that it took to receive all of it (the projector was 2 days!!, it was the screen and mount that took 4-5 days). Thanks again and I'll be back Overall Rating
5 Star Review
 
Date Reviewed: 02/28/2009
russellebelherr from unknown
Member Since:
02/12/2009

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Reviews
Todd was excellent--beyond my expectations--thank you!! Now lets get it delivered on time!!! Russell E. Overall Rating
5 Star Review
 
Date Reviewed: 01/21/2009
rpvs333 from unknown
Member Since:
12/04/2008

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Reviews
Do not look any futher for purchasing a projector,Had a hilacious experience trying to purchase a projector through other online companies,too make a long, long story short projector people have the best price,friendliest customer service, and expideted delivery sevices......Thank you Overall Rating
5 Star Review
 
Date Reviewed: 12/04/2008
cdayhuff from OH
Member Since:
12/04/2008

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Reviews
I ordered my projector on the Saturday the 29th and received an email saying I would be contacted to confirm my order (Why I have no idea, I ordered it already). I called them later Monday night and only received an email the next day saying the order was processed. I then asked for a tracking number in a return email and was told I would receive one when the order was shipped. It is now the 4th and I have not seen an tracking number yet. I have tried to call several times and have not been able to reach my sales rep. I just sent another email so we will see what happens now. Not fast and not good customer service so far. Overall Rating
2 Star Review
 
Date Reviewed: 11/08/2008
celestron8 from unknown
Member Since:
10/30/2008

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Reviews
What a great purchasing experience!I found the company on a web search.Sales rep was a pleasure to deal with.Fast shipping and great follow ups.Will buy from them again. Overall Rating
5 Star Review
 
Date Reviewed: 10/29/2008
nicholb42 from MN
Member Since:
01/15/2007

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Reviews
This is a refreshingly good company to order from. I placed an order this morning for a Panasonic projector. They called me this afternoon to let me know the item is shipping today, and the price just dropped $200 so I am getting a refund. Nice proactive service. Overall Rating
5 Star Review
 
Date Reviewed: 10/19/2008
squaresoft_s from unknown
Member Since:
10/10/2008

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Reviews
If you are expecting service, you won't get it here. The projector I ordered (Sanyo PLV-Z2000) suddenly displayed faulty images within the week of receiving it, and in under 15 hours of use. Instead of simply exchanging the broken machine with another one (like a large retailer would), they promptly referred me to Sanyo's repair facility which couldn't give me any information on the projector for the first two days of receiving it. Projectorpeople.com and Sanyo both assure me a 72 hour return time, so when I called for the fourth time on the third day, I am disappointed to hear that they need to wait for a part which should arrive sometime next week. I tried working something out with the representative at projectorpeople who could only tell me that a faulty screen output from the projector doesn't qualify as a DOA under Sanyo's warranty, and could therefore not help me with an exchange. Overall Rating
3 Star Review
 
Date Reviewed: 09/21/2008
melinda from unknown
Member Since:
09/12/2008

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Reviews
Unbelievably helpful! I am thoroughly delighted with this high quality easy to use projector. The sales person steered me to the newer technology, away from what I was planning to buy that was just a little less money, and he was right! The difference in the quality of the picture is well worth the extra money. Overall Rating
5 Star Review
 
Date Reviewed: 08/11/2008
Mike Mills from MD
Member Since:
10/08/2007

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Reviews
This was my second order from Todd at Projector People. My first (great) experience is why I came back. From immediate notification of my order to tracking information to on time delivery, everything was top notch. Overall Rating
5 Star Review
 
Date Reviewed: 08/05/2008
kend4141 from NJ
Member Since:
08/05/2008

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Reviews
I went to PP because of the great reviews. The salesperson was very nice,professional and knowledgeable BUT after purchasing the projector,electric screen,lamp warranty, 5 yr ext warranty and mount, I called to inquire about a ceiling trim kit for the projector. I was told "well there is a lot of different model numbers..not sure if we sell it for your projector..better call Elite. I call Elite found the Part number and am told it could probably be found cheaper elsewhere. Suprised, I call back PP with a part number,,Yes, we do have that one.. a lotof back and forth,she quotes a higher MSRP and shipping than Manufac. I asked her to recheck the model, she says she's right. Oh well I look elsewhere and I find the AE2000u,warranties,screen,and mount all cheaper at a competitor.(Visualapex). I find I overpaid for everything I bought.Granted not by much but c'mon. Make sure you shop around. A sweet voice doesn't make it a wise purchase. Overall Rating
3 Star Review
 
Date Reviewed: 08/02/2008
rguy from GA
Member Since:
05/27/2008

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Reviews
This is a company with a true concern for the customer. I received the most sincere courtesies and and rapid service that I have ever experienced dealing with an online company. Their honesty was refreshing---I got exactly what I ordered, what I was promised, and got it fast. These guys do it right! Bob Guy Overall Rating
5 Star Review
 
Date Reviewed: 07/06/2008
jselfonh from unknown
Member Since:
02/02/2007

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Reviews
The customer service agent I dealt with was helpful and went the extra mile to ensure my orderd was shipped the same day, as I needed the item in an emergency. I would by from Projector people again and would highly recommend to anyone! Overall Rating
5 Star Review
 
Date Reviewed: 07/03/2008
higginscu from unknown
Member Since:
06/24/2008

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Reviews
I've never done business with "Projector People" before. A very positive experience. Good price, great follow up, nothing bad to say at all. Overall Rating
5 Star Review
 
Date Reviewed: 07/02/2008
kmwinter from unknown
Member Since:
06/23/2008

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Reviews
Ordering via ProjectorPeople.com has been a fantastic experience. I went with PP because they had the lowest price of all the authorized resellers that were listed on the manufacturer's website. Their website was also one of the most professional looking. The checkout experience was also professional grade. I received a call from their fulfillment team the next business day (I had ordered on a Sunday) telling me that they received the order and that they were getting ready to ship. It was wonderful to get a personal confirmation for an online order of this magnitude. Not only did they inform me that my projector would arrive in a few days (and require someone to sign for it), but they were more than happy to switch to the parcel carrier that was more convenient for me. I've never had this level of personal interaction with an online merchant. I highly recommend this seller. Overall Rating
5 Star Review
 
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