Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 8 | 37 | 96 |
| Neutral (3) | 0 | 2 | 5 |
| Negative (1 or 2) | 0 | 1 | 11 |
| Total Reviews | 8 | 40 | 112 |
| Avg Rating |  4.62 |
4.58 |
4.36 |
| Address: | 96 Verdi St Farmingdale, 11735 - US |
|---|---|
| Website: | http://www.ps-pros.com |
| Business Hours: | 11-6 EST |
| Sales Phone: | 8006187215 |
| Service Phone: | 6317563292 |
| Sales Email: | info@ps-pros.com |
| Cust Service Email: | info@ps-pros.com |
PS-Pros.com
http://www.ps-pros.com| Date Reviewed: 02/28/2011 | ||
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Jshorax from CA Member Since: 02/28/2011 View Member's: Reviews |
Highly recommended merchant, knowledgeable and fast offering personal and prompt service that so many companies lack. I've tried other similar services and PS Pros is by far the best. I wouldn't trust my PS3 to anyone else |
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| Date Reviewed: 02/27/2011 | ||
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DebbieB from unknown Member Since: 02/11/2011 View Member's: Reviews |
Very easy process to get information on sending our PS3 for repair. Free shipping was a definite selling point in choosing this merchant, as well as their good reputation. |
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| Date Reviewed: 02/25/2011 | ||
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mountie42 from unknown Member Since: 02/25/2011 View Member's: Reviews |
your sight has made things very easy to use and understand most other sights i usually have some type of slow doun before my order is complete thanks Lynda |
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| Date Reviewed: 02/23/2011 | ||
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devildog1906 from unknown Member Since: 02/23/2011 View Member's: Reviews |
If thay live up to ther add I will be back. |
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| Date Reviewed: 02/17/2011 | ||
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bartista from VA Member Since: 02/17/2011 View Member's: Reviews |
They said most repairs average $60-100, but your repair will always be their max $120. I have two friends that have also had this experience, one of which had his drive crap-out immediately after their 90 day warranty ran out. When you throw on the shipping and safe packaging costs you're already up past what Sony or a local shop would charge. Oh and don't expect a quick turnaround either, mine took over 3 weeks (and I live two states away, so it wasn't the shipper) and the communication was terrible. No updates whatsoever, and when you call in; one of their random staffers that don't even know your case will just give you some unrealistic expectation. Oh, and I bet anything that they're padding these review boards seeing as they're tech savvy, so take this TRUTHFUL review to heart. |
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| Date Reviewed: 02/16/2011 | ||
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phillipirish from OH Member Since: 12/14/2007 View Member's: Reviews |
This review is related to shipping and speed of response. |
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| Date Reviewed: 02/13/2011 | ||
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rocknroller10 from unknown Member Since: 02/13/2011 View Member's: Reviews |
I had to place two orders at first and when I called the first time, the only option was to listen to the thing in spanish, which is offensive in non-racist terms. |
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| Date Reviewed: 02/07/2011 | ||
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rdv.chio from unknown Member Since: 02/07/2011 View Member's: Reviews |
seems good |
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| Date Reviewed: 01/28/2011 | ||
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stued16 from unknown Member Since: 01/28/2011 View Member's: Reviews |
Transaction has been extremely easy. Being able to print shipping label was extremely help. I am interested to see if repair to system is successful and would like to know more about warranty on repair done on system |
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| Date Reviewed: 01/15/2011 | ||
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artistin from WA Member Since: 01/15/2011 View Member's: Reviews |
I used the PS Pros service to fix my machine the first time i got it back fixed parts were missing and it still did not work so i sent it back again when i got it back the second time it worked for 2 weeks then quit working i was then told i had to send it back a third time to verify it was not working they then told me they couldn't fix it but offered to take it off my hands and give me a replacement for another 10 dollars i told them i wanted my money back they gave me less then half of my money and we are still fighting about it the don't return phone calls or e-mals they are the worst company i have ever used |
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| Date Reviewed: 01/08/2011 | ||
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danis_mom from unknown Member Since: 12/30/2010 View Member's: Reviews |
Really easy process - haven't got the PS3 back yet, but I assume it will work. Way better than dealing with a brick-and-mortar store so far. |
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| Date Reviewed: 01/08/2011 | ||
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richard from unknown Member Since: 12/23/2010 View Member's: Reviews |
Everything great. |
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| Date Reviewed: 01/06/2011 | ||
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integrity116 from unknown Member Since: 01/06/2011 View Member's: Reviews |
Everything was self-explainatory, and there were no problems at all. Thank You. |
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| Date Reviewed: 01/03/2011 | ||
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linda_marlor from unknown Member Since: 01/03/2011 View Member's: Reviews |
I didn't really see an explanation of service and shipping times. I have high hopes PS will be quick and efficient! |
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| Date Reviewed: 01/03/2011 | ||
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fossema from unknown Member Since: 01/03/2011 View Member's: Reviews |
Overall,very happy with what Ive seen. They need to offer more than one type of shipping. FedEx is too expensive!!!!! |
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| Date Reviewed: 12/30/2010 | ||
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lamarfoster from unknown Member Since: 12/30/2010 View Member's: Reviews |
Appears to be a very Reputable, Reliable company |
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| Date Reviewed: 12/30/2010 | ||
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jan.peeler from unknown Member Since: 12/21/2010 View Member's: Reviews |
didn't explain why the charge was 20.00 more than what they said the most of the cost of the service was which was between59-99 dollars. That was a bit frustrating. Still haven't received the return item. They advertise that they only take 1-2 days to fix but it has still been over a week since they indicated they were going to fix the item and we have not heard from them since. |
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| Date Reviewed: 12/28/2010 | ||
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YOURHOCKEYHERO from unknown Member Since: 12/28/2010 View Member's: Reviews |
DON'T KNOW YET |
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| Date Reviewed: 12/26/2010 | ||
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theresealcorn from unknown Member Since: 12/10/2010 View Member's: Reviews |
Great! Prompt service and quick upade of information. |
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| Date Reviewed: 12/18/2010 | ||
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equalxs from unknown Member Since: 12/02/2010 View Member's: Reviews |
The repair cost of my SonyPS3, was a bit higher then I expected or as they lead me to believed. |
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| Date Reviewed: 12/14/2010 | ||
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aliyianp from unknown Member Since: 12/28/2005 View Member's: Reviews |
so far so good have not received my repaired merchandise I will be able to give a through review after that |
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| Date Reviewed: 12/12/2010 | ||
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aultgenealogy from ND Member Since: 12/12/2010 View Member's: Reviews |
I requested my "free shipping label on 11/24/2010. That day, I went to the local Fedex, paid $15 for a shipping container safe enough for the PS3 and shipped it. It made it from here in North Dakota to the New York repair facility on 12/01/2010. It was estimated later that day as needing a new Blu Ray Drive. a $120 fix. I figured as such, and instantly put payment down on it that day. 4 business days later, it was picked up by Fedex and on its way to my house. I received the console on 12/10/2010. Immediatley, I took it out and hooked it up. Put my game in, noticed it STILL did not "pull" the game in on its own, like it was supposed to. I pushed the disc in further (knowing it would pull it in at a certain point). It read the disc, and I played my game, for about 5 minutes. It stopped working again. I was irate. I called complaining, the guy said they would fix it for free and ship it for free both ways. Im am since waiting to get it back again. We'll see how it goes. |
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| Date Reviewed: 12/09/2010 | ||
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camatthi from unknown Member Since: 11/23/2010 View Member's: Reviews |
So far so good. Very good at communicating!! |
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| Date Reviewed: 11/29/2010 | ||
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tinyporgy from NY Member Since: 11/29/2010 View Member's: Reviews |
The staff was very friendly and knowledgeable. The repair costs were reasonable and I was able to wait while my system was being repaired. I was very satisfied with the services I recieved and will use them again in the future. |
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| Date Reviewed: 11/29/2010 | ||
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unmboi2009 from unknown Member Since: 11/29/2010 View Member's: Reviews |
So far this seems like an awesome place to get my PS3 fixed. |
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