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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 0 0 85
Neutral (3) 0 0 0
Negative (1 or 2) 0 1 4
Total Reviews 0 1 89
Avg Rating Not Rated
2 Star Review
2.00
4.5 Star Review
4.66
Address:
Website: http://www.puremobile.ca
Business Hours: 10:00am - 6:00pm EST M-F
Sales Phone: 800-507-8819
Service Phone: 800-507-8819
Sales Email: sales@puremobile.com
Cust Service Email: support@puremobile.com

PureMobile.ca

http://www.puremobile.ca

With PriceGrabber Since 06/15/2006


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Date Reviewed: 06/24/2009
twigz32 from unknown
Member Since:
06/24/2009

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The sales person said the 2 phones I ordered would be 2 weeks , yet the website said it was in stock and would be shipped within 24 hours. O.k. , honest mistake. Well 2 days later the site still showed IN STOCK. I called and asked if it was the case. No , the website was not updated , sorry our mistake. Two days later still shows IN STOCK. I try to change to the same model , but a different color that shows as IN STOCK. Sorry our mistake , website not updated. Bull! Website has a Live Stock Guarantee. Just wondering if they ever honour it............. Overall Rating
2 Star Review
 
Date Reviewed: 05/10/2009
markmzll34 from CA
Member Since:
05/10/2009

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I've only ordered from puremobile.ca once before, but I was entirely satisfied with the experience. The prices are good, and the order arrived promptly and in good condition. Overall Rating
5 Star Review
 
Date Reviewed: 04/17/2009
vennesa1975 from CO
Member Since:
04/17/2009

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Let me share my exprience i had with them. I ordered a razr phone back in one year and got it with no problem. All went so smooth as expected. recently i wanted to order another phone for my daughter's bithday. I saw they had blackberry pearl flip pink phone, was economical and thought of ordering. Oh my password is not working. I went to contact their live chat and told them that I have lost my pw and want to get it reset. The rep asked my phone number. I just gave it and wow a person called my just the very minute and reset my pw. I am VERY impressed. I want on ordering that item and since it was not in stock I had to change the phone. I took w375 and receved the phone 2 days later. I ordered it normal shipping since my daughter's birthday was a good week ahead. I am really happy with there service. I do not know if the below comments are truE or not but for me , I DO recommend them. Vennesa j. Overall Rating
5 Star Review
 
Date Reviewed: 04/07/2009
jenyckcook from CA
Member Since:
04/07/2009

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Nice Experience with them. I ordered a Samsung u700 and it was received in two days, Only thing was i could not call them, i placed a voice message and they called me back tight away. that is good. I will visit them again for my next purchase. Overall Rating
4 Star Review
 
Date Reviewed: 01/16/2009
jvu from unknown
Member Since:
06/29/2007

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Reviews
**BUYER BEWARE** ALL REVIEWS ARE 100% MADE UP. This shady reseller uses a fake c|net Certified Store Rating with 5 stars. When you click on the link, it says they have no rating. They're clearly blatantly lying. The Pricegrabber reviews on here are all made up and fake! All the reviewers have sign up dates very close to each other which are 1 day apart. All of these reviews only have 1 review which are directed at Pure Mobile. Totally made up reviews! Fake! These reviews are clearly Pure Mobile employees are even the owner! These people are scammers! Check out their true (shady) ratings here: http://www.resellerratings.com/store/PureMobile Overall Rating
1 Star Review
 
Date Reviewed: 01/15/2009
ivanytch from unknown
Member Since:
03/16/2007

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I got negative experience dealing with this company. They prefer to send shipment via UPS to home address only, I mean billing address of the Credit Card. They do not accept your working office address for delivery. As you know, UPS facilities are located usually far away from big cities, somewhere in countryside. This is my case. Thus, you cannot be home at 4:30 pm when UPS driver usually arrives, you cannot reach UPS facility in order to pick up shipment because this facility works till 6pm and far away from your home. As for redelivery to new address, I mean your office address, it takes two days more. That is ridiculous. The delivery takes a week. I know there is office of Puremobile in Montreal, just 5 min away from my office. Nevertheless they prefer to charge $15 for shipping and send order via UPS. Puremobile does not provide option to pick up package locally from they office or choose the shipment method. In my case local pick up or Purolator would be much better.
Retailer Response (01/16/2009): That is correct for security reasons we cannot ship to any address other then the billing address of the credit card. We can ship to any address as long as we can confirm with the credit card company that you have it as an authorized address. The reason we ship with UPS is because we have very good rates. If we were to ship with Purolator our shipping costs would be much higher. Our office is not equipped for pickup by individuals and that is why everything must be shipped. You mentioned that you were in Montreal. Delivery to Montreal typically takes only one day sometimes two and there is multiple pick ups in Montreal. The main UPS facility is about 10 mintues from where we are located. The facility is open until 8pm Monday to Friday.
Overall Rating
1 Star Review
 
Date Reviewed: 09/16/2008
staciedrin from IL
Member Since:
09/16/2008

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This is my 3rd purchase in the last 3 month. I had a pleasant experience with the previous order. Overall Rating
4 Star Review
 
Date Reviewed: 09/15/2008
er6165860 from NC
Member Since:
09/15/2008

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Puremobile site has Wonderful layout and product selection. Easy to use website, easy to search and just fun to even browse. Overall Rating
5 Star Review
 
Date Reviewed: 09/14/2008
ranebor from OH
Member Since:
09/14/2008

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Reviews
Puremobile.com is very competitive. I was looking for a bold 9000, they are the ones i saw i could trust, so i ordered from them, my prder got procesed instanly and they sent me an email asking for credit card information. I sent it right back, they shipped the bold next morning, quick order processing. Overall Rating
4 Star Review
 
Date Reviewed: 09/08/2008
readthorns from IN
Member Since:
09/08/2008

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Puremobile means easy shopping site. I like it because lots of the mobile items are available on the web-site and sometimes their prices are lower. the shipping is very reasonable. Overall Rating
4 Star Review
 
Date Reviewed: 09/04/2008
rotenbaba from NY
Member Since:
09/04/2008

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Reviews
Always easy to use Puremobile.ca. Can always find what I need in mobiles and accessories and easy to order and use. Fast shipment and quality is always great then expected. Overall Rating
5 Star Review
 
Date Reviewed: 08/03/2008
schane_baby from AL
Member Since:
08/03/2008

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(Edited August 29th by schane_baby)  I ordered an Nokia 5310 & Krzr k1 Phones from this site. Ordering was very simple. I received my orders a little sooner than they said I would, so that was a nice surprise.thanks Overall Rating
5 Star Review
 
Date Reviewed: 05/06/2008
matthewstrack from unknown
Member Since:
05/06/2008

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Reviews
I bought an iphone from puremobile last week and the overall service was great. I had to sign a credit card authorization form to get the order approved which was a bit annoying but they informed me that that there was just too much fraud from people buying iphones with stolen credit cards to I kind of understand. Aside from that everything else was smooth got an email with the tracking number and got my phone two days later. iPhone works great, Apple rules! Overall Rating
5 Star Review
 
Date Reviewed: 09/12/2007
AscensionRGB from unknown
Member Since:
09/12/2007

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Reviews
I'm done with Puremobile.ca. I ordered a phone 3 weeks ago and never received it, despite investing the extra money for Express Courier shipping. I have tried using email, phone and their "Live chat" customer support service to contact them, without any success. Both of their phone lines are dead (Calgary and New York locations). Live chat claims to be online some days, but they never respond (even after hours of idling). There is no indication from the part of the company that there is an issue with my order, they gladly took my money. I have been completely ignored by the company. I read only good things about Puremobile.ca from this site, but it is now obvious that each posting is a forgery, made by employees of puremobile.ca itself. I'm also scared because of all the free publicity they are getting from media outlets (like Canadian newspapers, digg.com and others), because they have unlocked iPhones. Avoid the huge headache that will come from dealing with this garage company. Overall Rating
1 Star Review
 
Date Reviewed: 08/10/2007
vey from OH
Member Since:
08/10/2007

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In the past I always used the puremobile to place orders.... This was a very satisfiying experience to order on line..... I'm a very happy customer. Overall Rating
5 Star Review
 
Date Reviewed: 08/06/2007
kynton from VA
Member Since:
08/06/2007

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I Lke puremobile.com and shop here often, I found phones I needed quickly, shipping charges were reasonable and delivery was very quick. Great site... Overall Rating
5 Star Review
 
Date Reviewed: 07/20/2007
brintess from TX
Member Since:
07/20/2007

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I have been shopping and buying from puremobile.com for several years and have been very happy with the shopping experience and the shipping options. Overall Rating
5 Star Review
 
Date Reviewed: 07/19/2007
Liyenso from GA
Member Since:
07/19/2007

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Reviews
I would recommend this website because I don't like to recommend large companies. People can find that sort of thing on their own. There is very specific information about products - that is ok. Overall good people to do shopping. Overall Rating
5 Star Review
 
Date Reviewed: 07/17/2007
Sanee from MN
Member Since:
07/17/2007

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Reviews
I have ordered from puremobile.com for many years, and I always return there. I have gone to other cellular merchant sites and have occasionally ordered from them, but I find puremobile's prices to be highly competetive. puremobile's selection is wide, and the phones and dadgets I want are generally in stock. I also like the ability to pre-order phones which are not yet available to purchase. Overall Rating
5 Star Review
 
Date Reviewed: 07/15/2007
Zoole from MN
Member Since:
07/15/2007

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I found exactly what I needed at the price I wanted to pay. Great selections great prices, great thanks!! Overall Rating
5 Star Review
 
Date Reviewed: 07/11/2007
osric88 from FL
Member Since:
07/11/2007

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Reviews
I easily found what I wanted, was given several shipping options (including Express shipping for a additioanl $10), and was given a clear total before entering any credit card information. When the item shipped, I was given an order tracking number with an estimation of when the package would arrive. It took two days of ordering to receipt, and that was with the regular shipping. Overall Rating
5 Star Review
 
Date Reviewed: 07/09/2007
manca from IL
Member Since:
07/09/2007

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Reviews
Puremobile has alsomost all the new phones released, that is great for a person like me who is looking for the latest gadgets around.It also includes the cool accessories need as well. However, customer support is hard to reach by phone BUT - ALL my orders came in time, so it can be negligable.Great to do businees with them. Overall Rating
4 Star Review
 
Date Reviewed: 07/04/2007
stacia_moryl from NY
Member Since:
07/04/2007

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Reviews
They have excellent choice and selection. Delivery was speedy. Shipping was a bit pricey but ok since it came fast. Overall Overall Rating
5 Star Review
 
Date Reviewed: 07/04/2007
monzoga from OH
Member Since:
07/04/2007

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Reviews
I love puremobile It's easy to find what you're looking for, they have a great selection, the prices are almost always the best, etc. I've never had a negative experience buying from them. Overall Rating
5 Star Review
 
Date Reviewed: 07/02/2007
gaytiff from unknown
Member Since:
07/02/2007

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Reviews
I have always been very pleased when purchasing through puremobile. I have an ordered several phones from them and am really happy about the quality of the service they have provided. Items were really good quality and the prices are good too. I am going to order my i-phone from them, i know it will be the best place to buy it. Good company, good service. Overall Rating
5 Star Review
 
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