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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 0 6 36
Neutral (3) 0 0 1
Negative (1 or 2) 1 4 6
Total Reviews 1 10 43
Avg Rating 1 Star Review
1.00
3.5 Star Review
3.40
4 Star Review
4.28
Address: 49 Viewfield Close
Harrow, Middlesex HA3 0PR - UK
Website: http://www.qualitycartridge.co.uk
Business Hours: 9am-6pm(Mon-Fri)
Sales Phone: 08006345602
Service Phone: 08006345602
Sales Email: sales@qualitycartridge.co.uk
Cust Service Email: contact@qualitycartridge.co.uk

Quality Cartridge

http://www.qualitycartridge.co.uk

With PriceGrabber Since 05/08/2007


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Date Reviewed: 05/06/2009
paulworkman617 from unknown
Member Since:
04/20/2009

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Reviews
Return address does not exist,do not reply on phone line or by email, when they did have still not replaced faulty item,something decidely fishy about the whole company will not be using again. Overall Rating
1 Star Review
 
Date Reviewed: 04/02/2009
Ian_Priddey from unknown
Member Since:
04/02/2009

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Reviews
Ordered on the 20th March. The worst service I have ever received from any company. Order didn't arrive, No reply to emails. When you ring, no one seems to have the authority to action anything. Cancelled order, still no refund or answer to any email sent. Based on my experience, I WOULD STRONGLY ADVICE NOT BUYING ANYTHING FROM THIS COMPANY! Overall Rating
1 Star Review
 
Date Reviewed: 03/26/2009
paul from unknown
Member Since:
06/27/2008

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Reviews
Good experience through the website Overall Rating
5 Star Review
 
Date Reviewed: 03/20/2009
lukehealy from unknown
Member Since:
03/20/2009

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Reviews
When we ordered the ink we were told it would be next day delivery. When it didn't arrive we were told it would take five days. The delivery date then shifted on numerous occassions before we eventually received our order after 10 days only to find one of the cartridges was faulty. Finally had a fully working set 13 days after we ordered. Service and feedback during that time was appalling, unreturned calls and emails, even had lies about a taxi driver delivering our product! We were told that we would be reimbursed £50 as a good will gesture, surprise surprise we've not recieved anything. So bad it was almost comical. Would never use again. Overall Rating
1 Star Review
 
Date Reviewed: 03/02/2009
tony1.sturgeon from unknown
Member Since:
01/14/2009

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Reviews
Excellent & easy to use web site. Overall Rating
5 Star Review
 
Date Reviewed: 02/11/2009
edward from unknown
Member Since:
02/02/2009

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Reviews
FIRST ORDER Delivery took 3 days - no specific reason given. Never returned my calls. Overall Rating
2 Star Review
 
Date Reviewed: 01/29/2009
pjones from unknown
Member Since:
01/20/2009

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Reviews
Excellent service would highly recommend. Overall Rating
5 Star Review
 
Date Reviewed: 01/27/2009
sconevillage from unknown
Member Since:
12/28/2008

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Reviews
Prices ex VAT were highlighted and prices inc VAT were highlighted too for quick analysis at checkout. Product detail was well set out so no customer could be mistaken as to what he or she had paid for. Overall Rating
5 Star Review
 
Date Reviewed: 01/27/2009
martin.redman from unknown
Member Since:
12/05/2008

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Reviews
Mr forgotten password was easily and quickly dealt with. Hope we do receive a VAT invoice with the goods. Otherewise a brillliant service Overall Rating
5 Star Review
 
Date Reviewed: 01/20/2009
mollyqualitycartridge from unknown
Member Since:
08/15/2008

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Reviews
Easy to order - I am pleased that an item placed in cart a long while ago as memory jogger is still there. Good price Overall Rating
4 Star Review
 
Date Reviewed: 12/16/2008
richard from unknown
Member Since:
11/16/2007

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Reviews
Used you before and have come back for more, therefor you must be good. Overall Rating
5 Star Review
 
Date Reviewed: 12/11/2008
ray from unknown
Member Since:
11/25/2008

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Reviews
Looking good so far waiting for goods see how accurate and good quality they are when arrive Overall Rating
5 Star Review
 
Date Reviewed: 12/07/2008
noeldavie from unknown
Member Since:
11/27/2008

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Reviews
Very friendly and helpful staff, knowledgeble on products. Very prompt delivery, exactly as promised. Returns with no issues (when ordered wrong model #) Second order was mis-delivered, but staff were on to the problem and chased till it was delivered. Overall Rating
5 Star Review
 
Date Reviewed: 11/09/2008
phil.knowles1 from unknown
Member Since:
10/31/2008

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Reviews
Fast reliable service and excellent product Overall Rating
5 Star Review
 
Date Reviewed: 11/08/2008
alan.flory from unknown
Member Since:
10/23/2008

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Reviews
Competitive prices Overall Rating
4 Star Review
 
Date Reviewed: 11/02/2008
susan.hill from unknown
Member Since:
10/17/2008

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Reviews
This website was easy to browse and purchasing process was straight forward. Overall Rating
5 Star Review
 
Date Reviewed: 08/24/2008
mollyqualitycartridge from unknown
Member Since:
08/15/2008

View Member's:
Reviews
clear website - very impressed - also happy to have free delivery - these points both made me choose this site over another. Overall Rating
4 Star Review
 
Date Reviewed: 08/12/2008
PHILBFG from unknown
Member Since:
08/03/2008

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Reviews
An easy to please website...never a chore to order. i'll definitely be coming back for a 2nd look! Overall Rating
5 Star Review
 
Date Reviewed: 07/05/2008
burleyltd from unknown
Member Since:
06/19/2008

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Reviews
very good prices Overall Rating
5 Star Review
 
Date Reviewed: 07/02/2008
whyr from unknown
Member Since:
06/23/2008

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Reviews
the ink cartridge blocked the ink nozzle. the printer had to be sent for repair. i wrote to your customer service for compensation. nobody replied. for further information contact me Rosa: whyr@hotmail.com, 07883025706 Overall Rating
1 Star Review
 
Date Reviewed: 06/25/2008
stan from unknown
Member Since:
06/16/2008

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Reviews
Clear, well thought-out site - easy to read & navigate. The only disappointment was that the Paypal logo was displayed but I was NOT given the option to pay with Paypal (which just cuts down on having to enter my debit card details again) Overall Rating
5 Star Review
 
Date Reviewed: 06/19/2008
andy.clayton from unknown
Member Since:
06/03/2008

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Reviews
This is the second time I have ordered from Quality Cartridge. Last time order was delivered very promptly. Quality of products so far seem very good. Overall Rating
5 Star Review
 
Date Reviewed: 06/12/2008
keith from unknown
Member Since:
05/27/2008

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Reviews
fantastic savings or toners and an easy site to use Overall Rating
5 Star Review
 
Date Reviewed: 06/04/2008
info from unknown
Member Since:
05/19/2008

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Reviews
GOOD SERVICE Overall Rating
5 Star Review
 
Date Reviewed: 05/30/2008
jon.butterwick from unknown
Member Since:
05/14/2008

View Member's:
Reviews
Great way to buy on line. Recycling of old cartridges - easy! Overall Rating
5 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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