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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 2 2 4
Neutral (3) 1 1 1
Negative (1 or 2) 2 2 6
Total Reviews 5 5 11
Avg Rating 3 Star Review
3.00
3 Star Review
3.00
3 Star Review
2.73
Address: 4840 Eastgate Mall
San Diego, CA 92121 - US
Website: http://www.redenvelope.com
Business Hours: 24hrs/day, 7days/week
Sales Phone: 1-877-REDENVELOPE
Service Phone: 1-877-REDENVELOPE
Sales Email: n/a
Cust Service Email: n/a

RedEnvelope

http://www.redenvelope.com

With PriceGrabber Since 04/22/2003


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Date Reviewed: 12/02/2009
bonnieonhill from unknown
Member Since:
11/16/2009

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Reviews
I received an email promotion for free shipping and 10% off the purchase. In order to obtain the free shipping I was redirected to another website which required a membership, and the entry of a credit card (I paid for my purchase with paypal). The Free Standard Shipping cost was removed from the invoice and then added back in. Ridiculous and time-consuming and misleading advertising. I was charged for the shipping. Sours me on Red Envelope. Overall Rating
2 Star Review
 
Date Reviewed: 11/04/2009
barbiegrl1 from unknown
Member Since:
10/19/2009

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Reviews
I like the products at Red Envelope however, the shipping charge was supposed to be $9 for the day I chose instead it was $12.99. Shipping is ridiculous through Red Envelope. If I were in the US I would shop at a store instead of online. Overall Rating
4 Star Review
 
Date Reviewed: 10/26/2009
mrmdls from unknown
Member Since:
10/10/2009

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Reviews
This is one of those scam merchants. They promise you free shipping after you have checked out, then they only offer it to you if you buy into their rewards program for so many dollars a month. I gave them a chance and was very disappointed. Overall Rating
2 Star Review
 
Date Reviewed: 10/08/2009
ronaldjenson from unknown
Member Since:
09/22/2009

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Reviews
I was disappointed at the two attempts to get me to sign up for additional charges, under the guise of getting 'fee shipping' or some other scam. I had to go out of my way to find out that I would be committing myself to an ongoing obligation, and you never made that clear enough for me to think it was inadvertent. Shame on you. Overall Rating
4 Star Review
 
Date Reviewed: 09/30/2009
pamndale35 from unknown
Member Since:
09/14/2009

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Reviews
The web sight has a 15% off at checkout all over it and yet at checkout nothing changed, no discount was given. The qualifying amount was 249 and the item I purchased was 299. There was no promotion code to type in so, I do not know how to get the 15% discount. Overall Rating
3 Star Review
 
Date Reviewed: 05/13/2009
bakkena from unknown
Member Since:
04/27/2009

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Reviews
The merchnty was misleading in telling me that I would receive $10 off the shipping. They did offer $15 off my next ourchase - but thaT IS NOT A REBATE!!! Overall Rating
4 Star Review
 
Date Reviewed: 03/04/2009
nellyn.b from unknown
Member Since:
02/16/2009

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Reviews
I believe the shipping options and prices are quite confusing. For example, I had no idea I would be charged a Standard Express Delivery fee of 9.99 PLUS a Rush Delivery fee of 4.99 as this is not apparent when you choose your delivery date. Why should I get charged 4.99 to have the merchandise delivered by this Friday 2/20? Is it not more beneficial for Red Envelope to get the merchandise off their inventory counts and out of the warehouse as soon as possible? And really, to the consumer, what is the difference between STANDARD EXPRESS DELIVERY and RUSH DELIVERY? Sounds the same to me. Basically, this order is a gift and I am totally disappointed with the shipping. As a result, I will probably use the Red Envelope website to get gift ideas only - and actually spend my money elsewhere. Overall Rating
1 Star Review
 
Date Reviewed: 01/20/2009
maryaperry from unknown
Member Since:
12/07/2008

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Reviews
I've always loved Red Envelope; but, this time I was told the shipping would be free, and then I was charged 9.99 for shipping.  I don't understand this, and will probably not order from this company again.  Deceptive advertising is deplorable.  I notified the company of this problem, and it was taken care of.  I am now satisfied with the service. Overall Rating
2 Star Review
 
Date Reviewed: 01/20/2009
ebarry from unknown
Member Since:
12/07/2008

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Reviews
Deceptive shipping charge practices. Overall Rating
2 Star Review
 
Date Reviewed: 12/10/2008
jlangley from unknown
Member Since:
12/01/2008

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Reviews
Apparently I got stiffed for my $15.00 coupon from my previous order DGOLDA0KXF6L. Goodbye... I was able to get my coupon honored only by a phone call. My email was ignored. This form does not reflect my situation and is a waste of my time. Perhaps you could add a column for N/A? The order just now shipped so asking me how many days it took to get it can't be answered and this order was a gift sent to a different address than my own. I did get informed that my order had been picked up for delivery. I would appreciate it if you took me off your mailing list. My opinion of "price grabber" could not possibly be any worse now that I have experienced it. Red Envelope would do well to dump your service's blank form of one fits all is pretty useless. Overall Rating
1 Star Review
 
Date Reviewed: 09/07/2007
CristinaB from CA
Member Since:
09/07/2007

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Reviews
I love RedEnvelope! I sent a gift to a family that just had a baby and they could not stop talking about the quality of the gift and the presentation of the wrapping. RedEnvelope has become my go to for gifts! Overall Rating
5 Star Review
 
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