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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 1 1 17
Neutral (3) 0 0 2
Negative (1 or 2) 0 0 3
Total Reviews 1 1 22
Avg Rating 5 Star Review
5.00
5 Star Review
5.00
4 Star Review
4.09
Address: 225 Rosenberry Hills Dr.
Cary, NC 27513 - US
Website: http://www.rosenberryrooms.com
Business Hours: 9:00 AM to 9:00 PM EST
Sales Phone: 1-866-967-6667
Service Phone: 1-866-967-6667
Sales Email: customercare@rosenberryrooms.com
Cust Service Email: customercare@rosenberryrooms.com

Rosenberry Rooms

http://www.rosenberryrooms.com

With PriceGrabber Since 01/12/2005


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Date Reviewed: 12/06/2009
brockwells from unknown
Member Since:
09/24/2006

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Reviews
Very good Overall Rating
5 Star Review
 
Date Reviewed: 04/29/2009
MendyR from TX
Member Since:
04/29/2009

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Reviews
I ordered wall letters, which was a custom order. After waiting 8 weeks for the order it came in incorrectly. They were the wrong colors. The same day I placed the order over the internet I called to verify the color scheme. I have in no way been helped with this matter. No one said let me see what we can do, or lets see how we can correct this, just sorry those are those colors and we can not change anything. It like they are blaming me for mistake. Customer service through this company was terrible, I highly suggest you watch closely before ordering from them. Overall Rating
1 Star Review
 
Date Reviewed: 05/31/2007
alexiselias from unknown
Member Since:
06/25/2006

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Reviews
Very easy to place the order. everything very clear! Overall Rating
5 Star Review
 
Date Reviewed: 03/27/2007
cjrosia from unknown
Member Since:
03/18/2007

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Reviews
I had a great experience. After contacting customer care about delivery questions, they responded much faster than I anticipated and with an actual contact name. I expect to have my order in a few days. Overall Rating
5 Star Review
 
Date Reviewed: 02/22/2007
jochybhpr from unknown
Member Since:
01/29/2007

View Member's:
Reviews
N/A Overall Rating
4 Star Review
 
Date Reviewed: 02/01/2007
Stacey2517 from unknown
Member Since:
01/16/2007

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Reviews
This site was easy to find and understand. Thus far, my experience has been good. Thanks- Overall Rating
5 Star Review
 
Date Reviewed: 12/17/2006
dawnie1973 from unknown
Member Since:
12/08/2006

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Reviews
Very pleasant experience Overall Rating
5 Star Review
 
Date Reviewed: 11/17/2006
mama27 from unknown
Member Since:
09/23/2006

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Reviews
Credit card was originally charged on 9/23/2006 for item ordered. Was contacted approx. one week later stating that R.Rooms made a mistake on listed price and would not be honoring that price. I e-mailed back expressing my complete dissatisfaction with transaction. Credit was issued. Thought that was end of story. Now, 2 months later, have been charged double the original price,and...item is in transit. DO NOT WANT ITEM. Will NEVER order from nor recommend this co. to anyone. Customer service rep. horribly rude. I have seven children and use internet convenience often. I have NEVER experienced anything remotely like this. I might add, I've been in customer service for the past 25 years. Word of mouth can have a disastrous results concerning sales. Overall Rating
1 Star Review
 
Date Reviewed: 09/16/2006
JillMcG0821 from NH
Member Since:
08/31/2006

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Reviews
Quick and easy. Overall Rating
5 Star Review
 
Date Reviewed: 08/16/2006
rreinish from unknown
Member Since:
07/31/2006

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Reviews
Very goos experience. Really like your site. Overall Rating
5 Star Review
 
Date Reviewed: 08/11/2006
mcmainsk from unknown
Member Since:
07/26/2006

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Reviews
After I selected an item to order and then clicked "continue shopping," I was not back where I could continue shopping until I paged back a couple of times. Overall Rating
4 Star Review
 
Date Reviewed: 07/24/2006
amdixon from unknown
Member Since:
07/14/2006

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Reviews
So far, an extremely pleasant shopping experience. If my purchase arrives as expected I will definitely shop here again! Overall Rating
5 Star Review
 
Date Reviewed: 07/18/2006
julia.spencer from unknown
Member Since:
06/12/2006

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Reviews
I was trying to order an item for my sister-in-law so that it would arrive in time for her baby shower next weekend, but there was no indication anywhere on the site or in any of the confirmation pages or emails I received as to when it would be delivered. I tried calling the customer service number, and was told to leave a message so that someone could call me back. It would be really nice to have shipping and delivery info made more readily available. Overall Rating
3 Star Review
 
Date Reviewed: 07/11/2006
alexiselias from unknown
Member Since:
06/25/2006

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Reviews
Very good experience. Overall Rating
4 Star Review
 
Date Reviewed: 04/27/2006
cherylhartman from IL
Member Since:
04/11/2006

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Reviews
My daughter had picked out the bag, so this was a very easy process for me. Overall Rating
4 Star Review
 
Date Reviewed: 04/18/2006
drmanigan from unknown
Member Since:
04/01/2006

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Reviews
Nice products Overall Rating
3 Star Review
 
Date Reviewed: 03/24/2006
el-zein_amanda from unknown
Member Since:
03/15/2006

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Reviews
Did not know of any other shipping alternatives than standard. Did not know the arrival time frame. My package too over 12 days!! Overall Rating
1 Star Review
 
Date Reviewed: 03/09/2006
arubadreamin2 from unknown
Member Since:
02/21/2006

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Reviews
I had to call to request information on shipping to an APO. The respresentative returned my call within the same day and was extremely helpful. I was relieved that there were no issues sending to an APO. This is the only site I found that had both eeboo items I really wanted AND shipped to APO without issue. Thank you! Overall Rating
5 Star Review
 
Date Reviewed: 03/04/2006
krippie22 from unknown
Member Since:
02/16/2006

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Reviews
so far everything has gone well. Overall Rating
5 Star Review
 
Date Reviewed: 02/14/2006
kolicoco4life from unknown
Member Since:
02/05/2006

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Reviews
i had a very good experience Overall Rating
5 Star Review
 
Date Reviewed: 02/14/2006
jworley from unknown
Member Since:
02/05/2006

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Reviews
Had the item I was looking for and it was easy to find and order it. Overall Rating
5 Star Review
 
Date Reviewed: 01/27/2006
sherbein from unknown
Member Since:
01/27/2006

View Member's:
Reviews
My only suggestion would be a little more detail on the individual items. Overall I LOVED the shopping experience, but for example, I had to email your customer service to get the height of the letters... And with the little creeper and snapsuit, the sizing was just 12M or 0-6M, respectively. A little more detail on the sizing (lbs, or even height) would been helpful. Overall Rating
5 Star Review
 
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