| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 1 | 1 | 17 |
| Neutral (3) | 0 | 0 | 2 |
| Negative (1 or 2) | 0 | 0 | 3 |
| Total Reviews | 1 | 1 | 22 |
| Avg Rating | 5.00 |
5.00 |
4.09 |
| Address: | 225 Rosenberry Hills Dr. Cary, NC 27513 - US |
|---|---|
| Website: | http://www.rosenberryrooms.com |
| Business Hours: | 9:00 AM to 9:00 PM EST |
| Sales Phone: | 1-866-967-6667 |
| Service Phone: | 1-866-967-6667 |
| Sales Email: | customercare@rosenberryrooms.com |
| Cust Service Email: | customercare@rosenberryrooms.com |
| Date Reviewed: 12/06/2009 | ||
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brockwells from unknown Member Since: 09/24/2006 View Member's: Reviews |
Very good |
Overall Rating |
| Date Reviewed: 04/29/2009 | ||
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MendyR from TX Member Since: 04/29/2009 View Member's: Reviews |
I ordered wall letters, which was a custom order. After waiting 8 weeks for the order it came in incorrectly. They were the wrong colors. The same day I placed the order over the internet I called to verify the color scheme. I have in no way been helped with this matter. No one said let me see what we can do, or lets see how we can correct this, just sorry those are those colors and we can not change anything. It like they are blaming me for mistake. Customer service through this company was terrible, I highly suggest you watch closely before ordering from them. |
Overall Rating |
| Date Reviewed: 05/31/2007 | ||
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alexiselias from unknown Member Since: 06/25/2006 View Member's: Reviews |
Very easy to place the order. everything very clear! |
Overall Rating |
| Date Reviewed: 03/27/2007 | ||
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cjrosia from unknown Member Since: 03/18/2007 View Member's: Reviews |
I had a great experience. After contacting customer care about delivery questions, they responded much faster than I anticipated and with an actual contact name. I expect to have my order in a few days. |
Overall Rating |
| Date Reviewed: 02/22/2007 | ||
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jochybhpr from unknown Member Since: 01/29/2007 View Member's: Reviews |
N/A |
Overall Rating |
| Date Reviewed: 02/01/2007 | ||
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Stacey2517 from unknown Member Since: 01/16/2007 View Member's: Reviews |
This site was easy to find and understand. Thus far, my experience has been good. Thanks- |
Overall Rating |
| Date Reviewed: 12/17/2006 | ||
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dawnie1973 from unknown Member Since: 12/08/2006 View Member's: Reviews |
Very pleasant experience |
Overall Rating |
| Date Reviewed: 11/17/2006 | ||
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mama27 from unknown Member Since: 09/23/2006 View Member's: Reviews |
Credit card was originally charged on 9/23/2006 for item ordered. Was contacted approx. one week later stating that R.Rooms made a mistake on listed price and would not be honoring that price. I e-mailed back expressing my complete dissatisfaction with transaction. Credit was issued. Thought that was end of story. Now, 2 months later, have been charged double the original price,and...item is in transit. DO NOT WANT ITEM. Will NEVER order from nor recommend this co. to anyone. Customer service rep. horribly rude. I have seven children and use internet convenience often. I have NEVER experienced anything remotely like this. I might add, I've been in customer service for the past 25 years. Word of mouth can have a disastrous results concerning sales. |
Overall Rating |
| Date Reviewed: 09/16/2006 | ||
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JillMcG0821 from NH Member Since: 08/31/2006 View Member's: Reviews |
Quick and easy. |
Overall Rating |
| Date Reviewed: 08/16/2006 | ||
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rreinish from unknown Member Since: 07/31/2006 View Member's: Reviews |
Very goos experience. Really like your site. |
Overall Rating |
| Date Reviewed: 08/11/2006 | ||
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mcmainsk from unknown Member Since: 07/26/2006 View Member's: Reviews |
After I selected an item to order and then clicked "continue shopping," I was not back where I could continue shopping until I paged back a couple of times. |
Overall Rating |
| Date Reviewed: 07/24/2006 | ||
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amdixon from unknown Member Since: 07/14/2006 View Member's: Reviews |
So far, an extremely pleasant shopping experience. If my purchase arrives as expected I will definitely shop here again! |
Overall Rating |
| Date Reviewed: 07/18/2006 | ||
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julia.spencer from unknown Member Since: 06/12/2006 View Member's: Reviews |
I was trying to order an item for my sister-in-law so that it would arrive in time for her baby shower next weekend, but there was no indication anywhere on the site or in any of the confirmation pages or emails I received as to when it would be delivered. I tried calling the customer service number, and was told to leave a message so that someone could call me back. It would be really nice to have shipping and delivery info made more readily available. |
Overall Rating |
| Date Reviewed: 07/11/2006 | ||
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alexiselias from unknown Member Since: 06/25/2006 View Member's: Reviews |
Very good experience. |
Overall Rating |
| Date Reviewed: 04/27/2006 | ||
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cherylhartman from IL Member Since: 04/11/2006 View Member's: Reviews |
My daughter had picked out the bag, so this was a very easy process for me. |
Overall Rating |
| Date Reviewed: 04/18/2006 | ||
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drmanigan from unknown Member Since: 04/01/2006 View Member's: Reviews |
Nice products |
Overall Rating |
| Date Reviewed: 03/24/2006 | ||
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el-zein_amanda from unknown Member Since: 03/15/2006 View Member's: Reviews |
Did not know of any other shipping alternatives than standard. Did not know the arrival time frame. My package too over 12 days!! |
Overall Rating |
| Date Reviewed: 03/09/2006 | ||
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arubadreamin2 from unknown Member Since: 02/21/2006 View Member's: Reviews |
I had to call to request information on shipping to an APO. The respresentative returned my call within the same day and was extremely helpful. I was relieved that there were no issues sending to an APO. This is the only site I found that had both eeboo items I really wanted AND shipped to APO without issue. Thank you! |
Overall Rating |
| Date Reviewed: 03/04/2006 | ||
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krippie22 from unknown Member Since: 02/16/2006 View Member's: Reviews |
so far everything has gone well. |
Overall Rating |
| Date Reviewed: 02/14/2006 | ||
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kolicoco4life from unknown Member Since: 02/05/2006 View Member's: Reviews |
i had a very good experience |
Overall Rating |
| Date Reviewed: 02/14/2006 | ||
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jworley from unknown Member Since: 02/05/2006 View Member's: Reviews |
Had the item I was looking for and it was easy to find and order it. |
Overall Rating |
| Date Reviewed: 01/27/2006 | ||
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sherbein from unknown Member Since: 01/27/2006 View Member's: Reviews |
My only suggestion would be a little more detail on the individual items. Overall I LOVED the shopping experience, but for example, I had to email your customer service to get the height of the letters... And with the little creeper and snapsuit, the sizing was just 12M or 0-6M, respectively. A little more detail on the sizing (lbs, or even height) would been helpful. |
Overall Rating |
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