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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 9 19 1570
Neutral (3) 1 1 18
Negative (1 or 2) 0 2 31
Total Reviews 10 22 1619
Avg Rating 4.5 Star Review
4.60
4.5 Star Review
4.50
5 Star Review
4.76
Address: 5490 Conestoga Ct.
Boulder, CO 80301 - US
Website: http://www.royaldiscount.com
Business Hours: 9am-5pm MT
Sales Phone: 877-292-7712
Service Phone: 877-292-7712
Sales Email: sales@royaldiscount.com
Cust Service Email: customerservice@royaldiscount.com

Royaldiscount.com

http://www.royaldiscount.com

With PriceGrabber Since 02/28/2005


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Date Reviewed: 11/16/2009
bradf52 from unknown
Member Since:
02/20/2009

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Reviews
(Edited December 02nd by bradf52)  This was a very fast and accurate transaction. I received it faster than what I was quoted on my invoice! I purchased a license and CD of WIN XP PRO. Good Job Royal Discount!!! Overall Rating
5 Star Review
 
Date Reviewed: 11/05/2009
tonyboi from CA
Member Since:
11/05/2009

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Reviews
it good i like it Overall Rating
3 Star Review
 
Date Reviewed: 10/12/2009
benvr8 from OR
Member Since:
11/17/2007

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Reviews
I have never had an unpleasant experience and have grown to depend on their website for a fast, hassle free, low price resource for my software needs. RoyalDiscount has been an A+ experience every time I've ordered from them. I have been suprised and pleased with their shipping speed & product quality. I look forward to additional business with them in the future. Overall Rating
5 Star Review
 
Date Reviewed: 09/22/2009
albenson99 from TX
Member Since:
03/20/2009

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Reviews
(Edited December 02nd by albenson99)  I am a repeat customer that will keep coming back. Great communication on orders. Fast shipping. Great products. What more can you ask for. Overall Rating
5 Star Review
 
Date Reviewed: 09/21/2009
yarco7920 from MO
Member Since:
12/23/2008

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(Edited December 02nd by yarco7920)  I am a repeat customer to Royal Discount and plan on buying any future software needs from them. Product pricing and shipping has always been outstanding Overall Rating
5 Star Review
 
Date Reviewed: 09/15/2009
n2rockk from unknown
Member Since:
01/06/2005

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Reviews
(Edited December 02nd by n2rockk)  Very good prices on software. The site was very user friendly. I had no problems with ordering, availability, and delivery. Definately will purchase from Royaldiscount.com again. Overall Rating
5 Star Review
 
Date Reviewed: 09/14/2009
ChicagoSMS from IL
Member Since:
09/14/2009

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Reviews
HIGHLY recommended for software purchases! All products are genuine and free shipping is a nice bonus!!! Overall Rating
5 Star Review
 
Date Reviewed: 09/13/2009
alyxyn from PA
Member Since:
09/13/2009

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Reviews
I was very pleased with the service I received. Shipping was fast. Overall Rating
5 Star Review
 
Date Reviewed: 09/12/2009
schcarrie from AZ
Member Since:
09/12/2009

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Reviews
Bought Flash CS4 - Product was as expected, shipping was incredibly fast, and the price could not be beat! I would recommend this seller. Overall Rating
4 Star Review
 
Date Reviewed: 09/09/2009
sunny from unknown
Member Since:
09/09/2009

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Reviews
Pricing is very Competetive.....i got a McAfee Internet Security Suite , This is where i found it the cheapest and the Best. i recieved it with in 3 days by using the standard shipping , the shipping information they provided was timely i will definitely return to royalDiscount. Overall Rating
4 Star Review
 
Date Reviewed: 09/01/2009
stillcom from WI
Member Since:
05/28/2003

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Reviews
(Edited December 02nd by stillcom)  Shopping at Royaldiscount.com was simple, easy and fast. I ordered software on line, and it arrived in a very reasonable amount of time. I highly recommend this merchant - the software is authentic and low-priced. There are many fly-by-night companies going in and out of business. Royaldiscount.com is trustworthy and has been around for long enough to have my trust. I'll do business with them again & again. Overall Rating
5 Star Review
 
Date Reviewed: 08/27/2009
ghoti67582 from MD
Member Since:
10/24/2005

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Reviews
(Edited December 02nd by ghoti67582)  The software was received in a damaged DVD box. Since the box was marked "Home Use Program* This product is not for resale" I had to spend an hour on the phone with Microsoft confirming that I had a valid license with 90-days of support. Once Microsoft validated the product key, I opened the box to find that the disk inside was loose and was scratched significantly. However, I was able to read the the disk. Overall *Very* fast processing and delivery. However, vendor should provide better quality products. Overall Rating
2 Star Review
 
Date Reviewed: 08/24/2009
CoosaTotah17 from NM
Member Since:
08/24/2009

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Reviews
(Edited September 06th by CoosaTotah17)  Shipping took "5 days" and would have taken longer but I called Fed Ex and asked about the package "joyride" across the country and its 24 hour sitting in Phoenix on a business weekday. Fed Ex then, immediately within an hour of my call, made a "special delivery" 600 mile non-stop trip back toward Denver directly to my town by-passing distribution cities. I live about 400 miles from Denver. If it was not for my phone call and this "special delivery" it would have taken days longer! Royal Discount sent a wrong software and refused to take full responsibility for their mistake. They offered no exchange for the correct software. I sent an email asking for a suitable return envelop, Royal Discount refused. Except for UPS postage and shipping label, sent by email, the return for refund was at my expense including the purchase of a suitable shipping software envelope. Total cost to me to return their mistake was about $20 for $17 software. 1 out of three makes for a 33% failure rating!
Retailer Response (08/27/2009): We apologize that you were unhappy with 1 of 3 items purchased. We would like to clarify some info in your review. Regarding shipping time: Ground shipping, the option you chose, commonly takes 3-5 business days. Your package was shipped the day you ordered and was delivered in 3 business days on Wed. Please be aware that FedEx does not consider Sat or Sun business days. Regarding the wrong item: Within the item description we indicate clearly that there is a potential substitution to the newer edition based on stock. We apologize that this substitution was unacceptable which is why we waived the restocking fee and sent you a prepaid label to return the software for a full refund. We believe we made every attempt to correct the issue without cost to you. Please contact with any questions.
Overall Rating
1 Star Review
 
Date Reviewed: 07/29/2009
DMTadmin from IN
Member Since:
11/13/2006

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Reviews
(Edited December 02nd by DMTadmin)  I am an administrator for a small business and I use Royal Discount for nearly all my desktop software. They have great pricing and customer service. The product is always as described and genuine software. They have very good email to keep you notified of your order and shipping status. I would highly recommend them! Overall Rating
5 Star Review
 
Date Reviewed: 07/27/2009
christine78620 from TX
Member Since:
11/01/2008

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Reviews
(Edited December 02nd by christine78620)  I've made multiple software purchases from Royal for my home-based business and have had 100% positive experiences with them. The free shipping is a huge plus (very fast, too -- same day as order). Product just as described. Overall Rating
5 Star Review
 
Date Reviewed: 07/26/2009
pg987654 from unknown
Member Since:
05/12/2006

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Reviews
(Edited December 02nd by pg987654)  Have purchased several times from royaldiscount.com and was satisfied everytime. They have very good prices on popular titles and the delivery was fast and hassle-free. This seller is highly recommended. Overall Rating
5 Star Review
 
Date Reviewed: 07/21/2009
bmricci1 from MI
Member Since:
07/21/2009

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Reviews
I have been satisfied with RoyalDiscount. I have received the correct software every time I place an order with them. Overall Rating
5 Star Review
 
Date Reviewed: 06/23/2009
cetink from unknown
Member Since:
06/23/2009

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Reviews
Item arrived as advertised in Canada. Price was cheapest I could find anywhere. I will recommend RoyalDiscount and will use them again in the future. Overall Rating
5 Star Review
 
Date Reviewed: 06/22/2009
kukusik from NJ
Member Since:
02/01/2004

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Reviews
(Edited December 02nd by kukusik)  The best prices, excellent service and fast shipping. Overall Rating
5 Star Review
 
Date Reviewed: 06/22/2009
yarco7920 from MO
Member Since:
12/23/2008

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Reviews
(Edited December 02nd by yarco7920)  I have had nothing but great experiences with Royal Discount. Pricing, shipping and customer service are great Overall Rating
5 Star Review
 
Date Reviewed: 06/10/2009
fuzzyworm from CA
Member Since:
06/10/2009

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Reviews
I always recommend Royal Discount to friends buying software. The prices are the lowest I've found online and Royal Discount has proven fast and reliable every time I've ordered. Overall Rating
5 Star Review
 
Date Reviewed: 06/04/2009
amakachao from FL
Member Since:
06/04/2009

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Reviews
I bought Adobe CS4 suite from Royal Discount. I was worried at first because their prices are so good. I called customer service to be sure I wasn't buying an "upgrade" or an "education version" and they confirmed it was the full software. I received it when they said I would. It's the real legitimate thing. Thank you! Overall Rating
5 Star Review
 
Date Reviewed: 05/26/2009
anujdhingra from unknown
Member Since:
05/08/2006

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Reviews
(Edited December 02nd by anujdhingra)  Great Site, fast shipping, amazing prices. Really liked the experience. Overall Rating
5 Star Review
 
Date Reviewed: 05/12/2009
samuelja from PA
Member Since:
06/01/2007

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Reviews
(Edited May 21st by samuelja)  I ordered internet security software from Royal Discount for the third time this year. I am once again impressed with their price, ease of ordering and timely delivery. Overall Rating
5 Star Review
 
Date Reviewed: 05/11/2009
mpgibbs from TX
Member Since:
04/16/2008

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Reviews
(Edited May 12th by mpgibbs)  GREAT online merchant! FAST shipping! I remain a LOYAL customer for good reason! These guys have a super selection of software. I keep coming back and back to them. Superior value! Overall Rating
5 Star Review
 
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