| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 1 | 7 | 115 |
| Neutral (3) | 0 | 0 | 5 |
| Negative (1 or 2) | 1 | 1 | 12 |
| Total Reviews | 2 | 8 | 132 |
| Avg Rating | 2.50 |
4.38 |
4.32 |
| Address: | W226 N900 Eastmound Dr. Waukesha, WI 53186 - US |
|---|---|
| Website: | http://www.sharbor.com |
| Business Hours: | 9:00AM to 5:00PM (CST) |
| Sales Phone: | 800-544-6599 |
| Service Phone: | 262-548-8120 |
| Sales Email: | sales@sharbor.com |
| Cust Service Email: | support@sharbor.com |
| Date Reviewed: 10/19/2009 | ||
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garylockwood from unknown Member Since: 10/09/2009 View Member's: Reviews |
great easy site to order and process, info is straight forward and pricing is competitive |
Overall Rating |
| Date Reviewed: 09/21/2009 | ||
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GµårÐïåñ from unknown Member Since: 02/11/2008 View Member's: Reviews |
I placed the order on 9/18 and got a confirmation. Then nothing else comes through until 9/21 when Thomas Kloeffler emails me and says that since Crucial raised their prices this morning (21st, not 18th when I ordered it) that they are not selling it anymore. So they were offering a lie until then? The item is still listed by them here on PriceGrabber with the price they quoted me and failed to fulfill. This is the most unethical bate and switch I have ever seen. I strongly urge you to stay away from a company that offers you a price, enters into a promise with you but then arbitrarily cancels it because its not profitable enough. The funny thing is they are shameless enough to try and push another product after completely screwing you over. They advertise one thing to try and push something else on you later. Retailer Response (09/23/2009): Please accept my apology for this unfortunate experience at Safe Harbor. Our goal is to SELL products that meet the needs of our customers, not to cancel orders, and certainly NEVER arbitrarily. This vendor claimed volatility and raised costs AND retail without warning. Also, reliable ETAs had become an issue. All resellers have the option to discontinue a product line at any time. We chose to do that since products in our line are less problematic. Bait and switch tactics are INTENTIONAL and have NEVER been our business model. Thomas’s job is to notify you of changes to your order and then ultimately help you find a deliverable product solution. We think that’s good customer service, and it’s YOUR option to hear about alternatives or not. Mary Hoffman, VP Sales |
Overall Rating |
| Date Reviewed: 08/22/2009 | ||
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snickarn from unknown Member Since: 08/06/2009 View Member's: Reviews |
First time shopping here... So far so good. |
Overall Rating |
| Date Reviewed: 08/20/2009 | ||
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anewsrat from unknown Member Since: 08/04/2009 View Member's: Reviews |
easy to use excellent price. |
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| Date Reviewed: 07/26/2009 | ||
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tom from unknown Member Since: 03/15/2006 View Member's: Reviews |
I always find great prices, fast service, and a good selection. |
Overall Rating |
| Date Reviewed: 07/22/2009 | ||
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vortecjr from unknown Member Since: 07/06/2009 View Member's: Reviews |
Very good price! |
Overall Rating |
| Date Reviewed: 06/16/2009 | ||
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fdcarter from AZ Member Since: 06/16/2009 View Member's: Reviews |
I received daily emails that kept me up to date on the status of my order, from initial purchase order info, processing info, and finally final product serial number info on date of delivery. There has never been a communication "break-down" of any kind when I order from them. I commend the staff at Safe Harbor for always providing me with excellent customer service whenever I do business with them, and I'll definitely continue to do business with them in the future. |
Overall Rating |
| Date Reviewed: 06/07/2009 | ||
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richard from unknown Member Since: 05/22/2009 View Member's: Reviews |
Great prices, great service. Need I say more? |
Overall Rating |
| Date Reviewed: 05/22/2009 | ||
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turbin from TN Member Since: 05/31/2007 View Member's: Reviews |
I have been a Safe Harbor customer for probably 2 decades. Always great service, support, and prices. |
Overall Rating |
| Date Reviewed: 04/07/2009 | ||
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eubike from unknown Member Since: 03/13/2009 View Member's: Reviews |
neviem pre?o ma znasilnujete |
Overall Rating |
| Date Reviewed: 03/30/2009 | ||
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sushison from RI Member Since: 03/30/2009 View Member's: Reviews |
I placed an order with safeharbor 3-26 and received a confirmation of my order immediately. However, the website failed to mention that they DIDN'T HAVE THE ITEM IN STOCK either before or after the sale. In fact, I heard nothing from them at all. Then 3-30, having heard nothing from safeharbor, I called them up. They said the item would not even reach the warehouse until 4-1 and then wouldn't arrive here until 4-6. When asked to speed the delivery as they hadn't advertised their out-of-stock status on my item, standard practice in such circumstances, they were unwilling to do so to and exhibited very poor customer service skills on the phone to boot. I canceled the order and bought elsewhere. Poor showing guys, if you are going to have on online business its important to keep your customers appraised of order status and accommodations for mistakes in advertising are key to basic customer service. Retailer Response (05/12/2009): Our order confirmations (which you said you received immediately) indicate if the item is INSTOCK or BACKORDERED. This is shown under the word \"Status\" immediately to the right of the item name. Please check your order confirmation again, as we agree that customers always want to know the status of their pending order. However, even if an item IS backordered, we never charge your card before we ship. I\'m sorry that your experience with Safe Harbor was NOT as you expected. |
Overall Rating |
| Date Reviewed: 03/29/2009 | ||
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eubike from unknown Member Since: 03/13/2009 View Member's: Reviews |
nekomentujem |
Overall Rating |
| Date Reviewed: 03/17/2009 | ||
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beatle7seven from unknown Member Since: 03/05/2009 View Member's: Reviews |
Totally not satisfied.I sent the documentation for student purchase that I had for escape studios online training but did not receive my zbrush order, Do you think I'm satisfied? I'm studing Zbrush and Maya. I purchased both student programs elswhere,You're not the only game in town! Retailer Response (03/18/2009): We emailed you on March 5th requesting academic proof. Your order was canceled on the 9th after no reply from you. If you faxed the proof, we did not receive it. |
Overall Rating |
| Date Reviewed: 02/09/2009 | ||
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tedgrand from unknown Member Since: 01/24/2009 View Member's: Reviews |
just a little worried that there may be some problem shipping to canada |
Overall Rating |
| Date Reviewed: 02/07/2009 | ||
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turbin from TN Member Since: 05/31/2007 View Member's: Reviews |
I have dealt with Safe Harbor for many years and find them to ve extremely helpful, excellent prices, and fast shipping. I have never had a problem with them. |
Overall Rating |
| Date Reviewed: 01/26/2009 | ||
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rodney_ray from unknown Member Since: 01/17/2009 View Member's: Reviews |
Shipping cost seems to be used as a profit center. $18.73 for 3 CD's is steep. |
Overall Rating |
| Date Reviewed: 12/18/2008 | ||
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mend_amar from unknown Member Since: 12/02/2008 View Member's: Reviews |
I think If you could deliver to out of USA there would be more customers. |
Overall Rating |
| Date Reviewed: 11/29/2008 | ||
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newdick from unknown Member Since: 11/13/2008 View Member's: Reviews |
Cheapest I could find. |
Overall Rating |
| Date Reviewed: 11/06/2008 | ||
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mannytx from unknown Member Since: 10/21/2008 View Member's: Reviews |
I think this is any easy site to navigate, and intuitive. |
Overall Rating |
| Date Reviewed: 10/29/2008 | ||
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laura from unknown Member Since: 10/13/2008 View Member's: Reviews |
Web site is good |
Overall Rating |
| Date Reviewed: 10/22/2008 | ||
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david.fender from unknown Member Since: 10/13/2008 View Member's: Reviews |
Good, I have no longer comment. |
Overall Rating |
| Date Reviewed: 08/12/2008 | ||
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m.renn from unknown Member Since: 08/03/2008 View Member's: Reviews |
Prior Orders, so I know your company |
Overall Rating |
| Date Reviewed: 07/16/2008 | ||
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salvador5859 from unknown Member Since: 07/02/2008 View Member's: Reviews |
easy to order |
Overall Rating |
| Date Reviewed: 07/12/2008 | ||
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tech.sat from unknown Member Since: 06/26/2008 View Member's: Reviews |
i hope soon as iget |
Overall Rating |
| Date Reviewed: 06/17/2008 | ||
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OONDEMIR from unknown Member Since: 06/05/2008 View Member's: Reviews |
I'VE NEVER HEARD OF THIS SITE BEFORE. I BUY LOTS OF THINGS AND DEAL WITH OTHER CRAPPY SITES. I WISH I KNEW OF YOU EARLIER. |
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