| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 4 | 5 | 30 |
| Neutral (3) | 0 | 0 | 3 |
| Negative (1 or 2) | 1 | 1 | 13 |
| Total Reviews | 5 | 6 | 46 |
| Avg Rating | 4.00 |
4.17 |
3.67 |
| Address: | 101 Arch Street, 16th Floor Boston, MA 02110 - US |
|---|---|
| Website: | http://www.shoebuy.com |
| Business Hours: | M-F 9am-8pm, Sat 10am-6pm, Sun 12pm-6pm EST |
| Sales Phone: | n/a |
| Service Phone: | 888-200-8414 |
| Sales Email: | n/a |
| Cust Service Email: | service@shoebuy.com |
| Date Reviewed: 11/11/2009 | ||
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medilass from unknown Member Since: 10/26/2009 View Member's: Reviews |
It's the first time that I have ordered from this site and I am, so far, very impressed. I look forward to a very long and lucrative relationship. |
Overall Rating |
| Date Reviewed: 10/23/2009 | ||
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rekwaj from unknown Member Since: 10/07/2009 View Member's: Reviews |
The service is very efficient. |
Overall Rating |
| Date Reviewed: 09/30/2009 | ||
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jnj.cates from unknown Member Since: 09/14/2009 View Member's: Reviews |
Very user friendly site. Thank you,! |
Overall Rating |
| Date Reviewed: 09/15/2009 | ||
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amya_ward from unknown Member Since: 08/30/2009 View Member's: Reviews |
i didnt have the option to expedite the shipping. that was very dissappointing. and i had to call the websites phone number to find that out. |
Overall Rating |
| Date Reviewed: 08/28/2009 | ||
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woodstock88 from OR Member Since: 08/28/2009 View Member's: Reviews |
It's a great disappointment. Ordered a pair of shoes in size 6.5. However, the left shoe came in size 6.5 but the right shoe was in size 7.5. I've written to Shoebuy twice to ask for a resolution but they did not reply at all. It's ridiculous that items were not properly checked prior to shipment. Would not recommend non-US residents to patronise Shoebuy since they do not provide prompt response to problems, despite Shoebuy's claim about shopping with confidence and satisfaction guarantee. I'll never buy anything from Shoebuy again. |
Overall Rating |
| Date Reviewed: 08/11/2009 | ||
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orre from unknown Member Since: 07/26/2009 View Member's: Reviews |
It was fast and quick to place my order Thanks for the free shipping |
Overall Rating |
| Date Reviewed: 02/07/2009 | ||
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gram2drc from unknown Member Since: 01/22/2009 View Member's: Reviews |
first time...easy...will use it again! |
Overall Rating |
| Date Reviewed: 12/21/2008 | ||
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sar_donn from NY Member Since: 12/21/2008 View Member's: Reviews |
A WARNING about returns. Place an order for each individual pair of shoes you buy. They issue is that they only give you 1 label for your returns regardless of how many boxes they sent with your order. This is a problem because most orders are shipped with each pair of shoes in its on shipping box. I bought two pairs of boots from shoebuy.com. Neither pair of boots worked out for me so I am planning on returning them. I now have 2 large boxes and 1 label. This means that I am going to have to pay for shipping back to shoebuy.com or buy a huge box, to the tune of $18, that is big enough to fit both boxes. I will not be ordering from shoebuy again. It's just to much hassle. I will be sticking to zappos.com. MUCH better customer service. |
Overall Rating |
| Date Reviewed: 10/20/2008 | ||
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wkleiman from unknown Member Since: 11/30/2006 View Member's: Reviews |
I HATE SHOEBUY.COM!!!!!!!!!! I placed my order, then they sent me multiple e-mail confirmations. THEN, they made me call them to verify the order and billing info over the phone. THEN, they cancelled the order because they were out of stock!! Unbelievable! I will NEVER do business with them again! |
Overall Rating |
| Date Reviewed: 10/18/2008 | ||
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tim_s_miller from WA Member Since: 12/05/2004 View Member's: Reviews |
Great merchant. |
Overall Rating |
| Date Reviewed: 09/11/2008 | ||
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OCShoeShopper from CA Member Since: 09/11/2008 View Member's: Reviews |
Wow! I am so happy I found this place! I originally bought a pair of sketchers from a departmet store. They were too narrow but the store did not carry wide width. I returned them and found the wide width here. With the free shipping and 10% discunt, they ended up to be 20 dollars less! I ordered on the 8th, and they came on the 11th. They fit great and were in brand-spankin-new (never tried on) condition. I would recommend to anyone! |
Overall Rating |
| Date Reviewed: 09/02/2008 | ||
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quiltmaker4 from unknown Member Since: 08/24/2008 View Member's: Reviews |
Great prices. Easy to use. Like free shipping |
Overall Rating |
| Date Reviewed: 06/25/2008 | ||
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valapoz from TN Member Since: 06/25/2008 View Member's: Reviews |
Very fast service, easy transaction, exactly what I ordered. |
Overall Rating |
| Date Reviewed: 06/11/2008 | ||
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1andyparker from unknown Member Since: 10/27/2007 View Member's: Reviews |
I would love to have been given the option of choosing my shipping method , instead of having to call customer service. |
Overall Rating |
| Date Reviewed: 06/05/2008 | ||
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jandl1988 from unknown Member Since: 05/20/2008 View Member's: Reviews |
My experience, thus far, has been very positive. Hopefully, the item will be shipped promptly, will fit and I won't have to send it back. But, if I do, hopefully it will be as easy. Thank you. |
Overall Rating |
| Date Reviewed: 06/04/2008 | ||
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subhajyoti from FL Member Since: 11/28/2004 View Member's: Reviews |
Never received the order. It was canceled without my knowledge, and I never received any intimation. |
Overall Rating |
| Date Reviewed: 04/30/2008 | ||
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smshoes from unknown Member Since: 04/30/2008 View Member's: Reviews |
(Edited May 19th by smshoes) Shoes arrived in a reasonable amount of time. I decided to return them. I had some trouble getting them back to Shoebuy and the customer service was not very responsive. Eventually, I asked to speak to a manager who was great in solving my problem. |
Overall Rating |
| Date Reviewed: 04/29/2008 | ||
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juha.ruokolainen from unknown Member Since: 04/13/2008 View Member's: Reviews |
Selection of shoes was excellent, instructions on how to order were clear, can't wait to receive the shoes ... |
Overall Rating |
| Date Reviewed: 04/23/2008 | ||
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cjshoop83 from unknown Member Since: 03/08/2008 View Member's: Reviews |
Great Site! I wish more shoes were in stock!! |
Overall Rating |
| Date Reviewed: 04/17/2008 | ||
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valeriewmc from VA Member Since: 01/12/2005 View Member's: Reviews |
I have been buying my shoes from shoebuy.com for years now. I would not think of buying them any other way. Free returns and exchanges? You can't beat that and they are quick about shipping. |
Overall Rating |
| Date Reviewed: 04/17/2008 | ||
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advsrvs7 from unknown Member Since: 04/01/2008 View Member's: Reviews |
'Twas a good shopping experience, items were available and shopping procedure clearly explained. I am looking forward to receiving my order and hope to continue the good shopping experience. |
Overall Rating |
| Date Reviewed: 04/16/2008 | ||
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libbycholerton from unknown Member Since: 03/31/2008 View Member's: Reviews |
I love shoebuy.com AND fatwallet.com I did not initially find the shoes on the shoebuy website that I bought here (why, I don't know) but once I found them at another co website, I was able to find them in stock at Shoebuy and for less money. The website is not real easy to find flip flops on, |
Overall Rating |
| Date Reviewed: 04/16/2008 | ||
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debbiepuetz from unknown Member Since: 03/31/2008 View Member's: Reviews |
Needed a black shoe, but had to settle for brown because everything in the type ,style, and xwide size I needed was out of stock . Was very disappointed. |
Overall Rating |
| Date Reviewed: 04/16/2008 | ||
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rairfnd from unknown Member Since: 03/31/2008 View Member's: Reviews |
harder than average to use |
Overall Rating |
| Date Reviewed: 04/11/2008 | ||
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ShawnCapone from MN Member Since: 12/27/2002 View Member's: Reviews |
I have used Shoebuy.com many times now with great results |
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