Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 0 | 0 | 75 |
| Neutral (3) | 0 | 0 | 5 |
| Negative (1 or 2) | 0 | 1 | 2 |
| Total Reviews | 0 | 1 | 82 |
| Avg Rating | Not Rated |
 1.00 |
 4.57 |
| Address: | 8969 Kenamar Dr., Suite 108 San Diego, CA 92121 - US |
|---|---|
| Website: | http://www.skinit.com |
| Business Hours: | 9am - 5pm PST |
| Sales Phone: | 858-433-2580 |
| Service Phone: | 858-433-2580 |
| Sales Email: | customerservice@skinit.com |
| Cust Service Email: | customerservice@skinit.com |
| Date Reviewed: 12/29/2011 | ||
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msu2u from unknown Member Since: 12/29/2011 View Member's: Reviews |
Horrible customer service policy! Yes, I am now aware they have a 30-day exchange policy, however most companies, who value their customers, have a little flexibility in their exchange guidelines during the holidays, as products are ordered as gifts. I ordered early, to insure delivery in time for Christmas. It wasn't until Christmas morning, that my son unexpectedly received a new model phone. I contacted SkinIt, asking for an exchange, however I was informed that my order falls outside their 30-day exchange policy and they are "sorry for any inconvenience." I was then told to "Have a nice day!" I do most of my shopping on-line, am not a fussy customer, nor do I have a warped sense of entitlement, expecting rules to be enforced for everyone, but myself. Still, in all my consumer years, I have never encountered such an inflexible approach to policy, by customer service! It's quite apparent that SkinIt isn't looking for repeat customers. |
Overall Rating
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| Date Reviewed: 11/15/2011 | ||
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holleysmom17 from unknown Member Since: 10/28/2011 View Member's: Reviews |
very easy to navigate and great images |
Overall Rating
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| Date Reviewed: 11/12/2011 | ||
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maibella122 from unknown Member Since: 10/27/2011 View Member's: Reviews |
thumbs up, MIGHT DO SOME CHRISTMAS SHOPPING AT A LATER DATE |
Overall Rating
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| Date Reviewed: 11/12/2011 | ||
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lrosinsky from unknown Member Since: 10/27/2011 View Member's: Reviews |
skinit is an excellent website to costomize and create new skins and covers for your electronics. |
Overall Rating
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| Date Reviewed: 11/12/2011 | ||
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spmartin from unknown Member Since: 10/27/2011 View Member's: Reviews |
good. I have ordered a skin before. This is the 3rd product that I have ordered from this company |
Overall Rating
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| Date Reviewed: 11/11/2011 | ||
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lilmis7 from unknown Member Since: 10/26/2011 View Member's: Reviews |
I like the site, needs to be quicker, like the products for sale, like the abillity to view how they look on the device. |
Overall Rating
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| Date Reviewed: 11/11/2011 | ||
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buythings from unknown Member Since: 10/26/2011 View Member's: Reviews |
The website loads a little slowly, but I like that it remembers the last product that I viewed. |
Overall Rating
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| Date Reviewed: 11/11/2011 | ||
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hsfwmf from unknown Member Since: 10/26/2011 View Member's: Reviews |
Great selection and design of skins. |
Overall Rating
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| Date Reviewed: 11/10/2011 | ||
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ajmay1027 from unknown Member Since: 10/23/2011 View Member's: Reviews |
My sister recommended this site. She has ordered quite a few products. I really liked how well the products look. Looking forward to trying it out. Love the colors, good quality. I will definately be buying again. Didn't track how long to ship, around 5 - 7 days. |
Overall Rating
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| Date Reviewed: 11/10/2011 | ||
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murrows from unknown Member Since: 10/25/2011 View Member's: Reviews |
No comments |
Overall Rating
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| Date Reviewed: 11/10/2011 | ||
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LindaMayle from unknown Member Since: 10/25/2011 View Member's: Reviews |
Always good, fast service |
Overall Rating
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| Date Reviewed: 11/10/2011 | ||
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lnlandrum2 from unknown Member Since: 10/25/2011 View Member's: Reviews |
This is a great company! |
Overall Rating
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| Date Reviewed: 11/09/2011 | ||
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kayaker_florida from unknown Member Since: 10/24/2011 View Member's: Reviews |
first time customer |
Overall Rating
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| Date Reviewed: 11/09/2011 | ||
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Jellybelly59717 from unknown Member Since: 10/24/2011 View Member's: Reviews |
The web site was fairly easy to use. Downloading pictures was pretty easy. Making pictures smaller was very easy |
Overall Rating
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| Date Reviewed: 11/09/2011 | ||
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hongqiu_yang from unknown Member Since: 10/24/2011 View Member's: Reviews |
advertise more |
Overall Rating
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| Date Reviewed: 11/08/2011 | ||
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gandpdunckel from unknown Member Since: 10/23/2011 View Member's: Reviews |
Site was easy find what you were looking for and easy to order |
Overall Rating
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| Date Reviewed: 11/08/2011 | ||
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r.marino from unknown Member Since: 10/23/2011 View Member's: Reviews |
I have no comment, this is my first order and I have not received my merchandise as of yet. But so far, so good! |
Overall Rating
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| Date Reviewed: 11/08/2011 | ||
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andrea.hiatt from unknown Member Since: 10/23/2011 View Member's: Reviews |
Great product, decent price, and easy to find what your looking for. |
Overall Rating
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| Date Reviewed: 11/08/2011 | ||
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smittyville13 from unknown Member Since: 10/23/2011 View Member's: Reviews |
Great deal.....awesome site! |
Overall Rating
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| Date Reviewed: 11/07/2011 | ||
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sandskris from unknown Member Since: 10/28/2011 View Member's: Reviews |
good product at a fair price |
Overall Rating
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| Date Reviewed: 11/07/2011 | ||
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SHARONE190 from unknown Member Since: 10/22/2011 View Member's: Reviews |
Not sure, have to see the product up close and test it especially being that your products are higher priced than other websites with the same product. |
Overall Rating
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| Date Reviewed: 11/07/2011 | ||
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funteamoc from unknown Member Since: 10/22/2011 View Member's: Reviews |
genius!!!!! Super easy to use! Can't wait to get my skin on! |
Overall Rating
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| Date Reviewed: 11/07/2011 | ||
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pahenderson from unknown Member Since: 10/12/2009 View Member's: Reviews |
Looks like they have a great product. Even have skins for phones I owned 2 phones ago. |
Overall Rating
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| Date Reviewed: 11/07/2011 | ||
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keharrel50 from unknown Member Since: 10/22/2011 View Member's: Reviews |
i love the idea of personalizing my electronics since electronics have taken the place of notebooks, etc. |
Overall Rating
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| Date Reviewed: 11/06/2011 | ||
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mohilbily from unknown Member Since: 10/28/2011 View Member's: Reviews |
i am an older woman and not to sure how to use the internet much less how to order off one using skinit.com was so easy to use they explan every step. They are much cheaper to use thier custom skins than any other site |
Overall Rating
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