Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 68 | 119 | 399 |
| Neutral (3) | 4 | 4 | 14 |
| Negative (1 or 2) | 0 | 0 | 5 |
| Total Reviews | 72 | 123 | 418 |
| Avg Rating |  4.62 |
 4.73 |
4.73 |
| Address: | 450 Acorn Lane Downingtown, PA 19335 - US |
|---|---|
| Website: | http://www.softmart.com |
| Business Hours: | 8:00am to 7:00pm ET |
| Sales Phone: | 1-888-SOFTMART |
| Service Phone: | 1-800-328-1319 |
| Sales Email: | customerservice@softmart.com |
| Cust Service Email: | customerservice@softmart.com |
Softmart
http://www.softmart.com| Date Reviewed: 11/29/2010 | ||
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moe.passport from unknown Member Since: 11/16/2010 View Member's: Reviews |
I ran into errors when trying to make the original order. the chat with live agent to solve wasn't available. If I wasn't instructed to get from you I would ave chosen a different retailer at that poit |
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| Date Reviewed: 11/29/2010 | ||
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rajat_mat from unknown Member Since: 11/29/2010 View Member's: Reviews |
eay ordering process. |
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| Date Reviewed: 11/29/2010 | ||
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russonsj from unknown Member Since: 11/29/2010 View Member's: Reviews |
Site was easy to use. |
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| Date Reviewed: 11/30/2010 | ||
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frankex from unknown Member Since: 11/14/2010 View Member's: Reviews |
So far, so good! I'm hoping the item ships Monday, Nov 15, 2010, so I receive it before the end of the week. |
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| Date Reviewed: 11/30/2010 | ||
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mbeers from unknown Member Since: 11/30/2010 View Member's: Reviews |
finding the software i wanted was easy, the order process was simple and straight forward. |
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| Date Reviewed: 12/01/2010 | ||
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JIMGAVIGS from MI Member Since: 01/04/2005 View Member's: Reviews |
Entering shipping/billing info was much more complicated than comparable sites. |
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| Date Reviewed: 12/09/2010 | ||
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bjm from unknown Member Since: 05/13/2010 View Member's: Reviews |
Never have problems when I use SoftMart. Nancy is quick with a response to any question I have. |
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| Date Reviewed: 12/14/2010 | ||
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sfinstad from unknown Member Since: 12/05/2010 View Member's: Reviews |
This website is always very easy to use. I use the in stock tools a lot. |
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| Date Reviewed: 12/14/2010 | ||
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flawler from unknown Member Since: 12/14/2010 View Member's: Reviews |
always a great vendor |
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| Date Reviewed: 12/15/2010 | ||
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walker1761 from unknown Member Since: 11/29/2010 View Member's: Reviews |
super price |
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| Date Reviewed: 12/17/2010 | ||
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bjm from unknown Member Since: 05/13/2010 View Member's: Reviews |
Have never had an issue with Softmart. Always quick to respond to any issues I have. |
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| Date Reviewed: 12/21/2010 | ||
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Russell.laplante from unknown Member Since: 10/02/2010 View Member's: Reviews |
I also like the company favorites features. Even though the site is great, our account rep is fantastic. |
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| Date Reviewed: 12/22/2010 | ||
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emhardin from MO Member Since: 07/08/2003 View Member's: Reviews |
Everything went very well and I have no complaints |
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| Date Reviewed: 12/23/2010 | ||
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leeu from unknown Member Since: 12/07/2010 View Member's: Reviews |
Check when new address is edited that credit card info is not lost in the form. |
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| Date Reviewed: 12/23/2010 | ||
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matt from unknown Member Since: 12/14/2010 View Member's: Reviews |
I love softmart. Some of the best sales reps and pre order sales support I have come across. |
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| Date Reviewed: 12/24/2010 | ||
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nkennedy from unknown Member Since: 12/08/2010 View Member's: Reviews |
made the process easy and saved us lots of money!!! |
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| Date Reviewed: 12/26/2010 | ||
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ann from unknown Member Since: 12/15/2010 View Member's: Reviews |
Very friendly and helpful and quick to respond. |
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| Date Reviewed: 12/30/2010 | ||
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Judy from unknown Member Since: 12/30/2010 View Member's: Reviews |
Since it said it would ship UPS Ground, I thought I was set...until the end when it said no physical product would be shipped. Hmm.... |
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| Date Reviewed: 01/05/2011 | ||
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Russell.laplante from unknown Member Since: 10/02/2010 View Member's: Reviews |
Search functions could be better. I.E. searching for fiber patch cords there are several types. I needed LC to LC connector and would have liked to exclude all ST or SC type ends. |
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| Date Reviewed: 01/07/2011 | ||
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linda from unknown Member Since: 01/07/2011 View Member's: Reviews |
Great service and company to deal with! |
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| Date Reviewed: 01/12/2011 | ||
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nseibel from unknown Member Since: 01/28/2010 View Member's: Reviews |
Very easy search and order placement process. |
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| Date Reviewed: 01/12/2011 | ||
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sjohnston from unknown Member Since: 01/12/2011 View Member's: Reviews |
This was a wonderful shopping experience. |
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| Date Reviewed: 01/14/2011 | ||
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heather from unknown Member Since: 01/14/2011 View Member's: Reviews |
Excellent prompt service |
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| Date Reviewed: 01/17/2011 | ||
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gdch from unknown Member Since: 01/17/2011 View Member's: Reviews |
so far so good -- except there should be a way to say not applicable for example in question number 4 |
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| Date Reviewed: 01/19/2011 | ||
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kelly from unknown Member Since: 01/03/2011 View Member's: Reviews |
Ed at Softmart has been helping R.S. Hulbert Builders keep our systems safe for years. Thanks Ed! Happy New Year! |
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