Nordictrack elliptical - poor customer service
93.0%
Helpful
fire_roasted - (April 21, 2007) I needed to replace one piece of my elliptical because of a poorly constructed plastic shroud on my Nordictrack elliptical. I ordered the part I was missing off of THEIR chart. It was the incorrect part. They forced me to pay a 10% restocking charge and the shipping to return the part and for the new part. The customer service agent was rude and out of line. At one point he threatened to hang up on me. His name was Terry - agent 152. When I told him I was going to give him a poor review on epinions, he told me no one read those sites anyway. I would NEVER order from the Nordictrack website again.
Product: CX 938 Elliptical
91.9%
Helpful
cathy43s - (November 22, 2005) This elliptical is the most all over body workout I have ever done! It is easy to get on, easy to read the display panel, quiet, and is an excellent way of getting in cardio in just a few min a day!
Product: 1100HR/A Elliptical
88.2%
Helpful
kelly08202 - (February 28, 2005) This was a very quiet and simple machine to use. It was and still is a great workout for my entire body. I have dropped 2 dress sizes since I began.
Product: 1100HR/A Elliptical
Lestie - (09/14/2009) Love it!! Our family uses it regularly and it's been a great addition to our home and all of our lifestyles. Unlike other reviews I've read, our E55 is absolutely quiet. As long as the assembly is done properly, it is perfect in every way. Thanks Sole!!
Product: E55 Elliptical
Very good, economical low-end machine, intended mainly for women.
gsnoorky - (08/26/2009) My Eclipse 1175e was recalled (pedal cranks broke unexpectedly), so Fitness Quest sent this as a replacement. I don't think the 1100HR/A is as steady for for a heavy person, but the computer with its differing workouts work better. Also, the heart-rate monitor sensors are on fixed handles--the 1175e had these sensors on the main (moving) handles--this was superior.... A 52-year-old male at 5' 9", I no longer do any leg impact exercise other than walking--I want to have something resembling joints when I hit 70! So, I like elliptical machines. Ellipticals are great when one must stay in or at night--they are very low impact--using one is much like pedaling a bike standing instead of seated. I feel that one has two choices--expensive machines that attempt to approach gym-quality and this and many other low-end colleague units. For most women with a reasonable weight, I feel this is more than adequate for home use--the computer and magnets with the heart rate monitor (on the fixed handles) will facilitate a good aerobic workout. I think my machine's heart rate monitor is pretty accurate. The 1100HR/A is intended for women, mainly. Gym machines are far better quality and very heavy-duty, however. Some people may not like the pedals on the 1100HR/A or they may not be able to extend long legs satisfactorily--the pedals certainly are fixed--not adjustable. However, the pedals themselves are long enough to facilitate some foot adjustment. I considered fashioning plywood "pads" w/straps to steady the machine better. I have lost some weight, however, so that's not so much an issue now. (Nevertheless, the machine tipping over would prove disastrous.) I'll keep the machine until it "dies." Some people have indicated that these do die. In that case, I'll probably re-purchase. Expensive ellipticals use much more space in a room and have a huge "footprint"--they certainly may "dominate" a room. The 1100 HR/A is better about that, yet, it's not so small and "demure" as it seems in the picture given above. Since one is standing on it--elevated, it's good not to put this near a ceiling fan, etc.
Product: Eclipse 1100HR/A Elliptical Trainer
nurseday - (04/02/2009) We were thrilled when we first purchased the machine because it appeared to be well built. We had some electrical issues with it initially and we had to disconnect the wiring to turn off the continual beeping, but we could live with that defect. But then one day as I was getting ready to work out, the arms broke off right underneath the electrical base.the horizontal bar that holds the two arms broke off from the base. it wasn't a hinge, joint or moveable part. the metal literally broke off.. mind you we owned this for 6 months before using, so it only has a few months of use ... when we called Nordic track they offered us a 30% discount on another machine that wasn't already on sale...Why would a buy another expensive machine that may break down in a few months?...nordic Track does not stand by it's products... will not purchase from them again..
Product: Elite 1300 Elliptical