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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 5 28 144
Neutral (3) 1 2 6
Negative (1 or 2) 1 6 25
Total Reviews 7 36 175
Avg Rating 4 Star Review
4.00
4 Star Review
4.03
4 Star Review
4.17
Address: 4920 Atlanta Hwy, Suite 138
Alpharetta, GA 30004, GA 30005 - US
Website: http://www.supplystore.com
Business Hours: 10-am to 5pm EST
Sales Phone: 678-304-6100
Service Phone: 678-304-6100
Sales Email: sales@SupplyStore.com
Cust Service Email: sales@SupplyStore.com

SupplyStore.com

http://www.supplystore.com

With PriceGrabber Since 05/08/2007


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Date Reviewed: 01/05/2009
lijaeldridge from unknown
Member Since:
04/08/2008

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Reviews
Best Prices Around....I hope they stay that way. Overall Rating
5 Star Review
 
Date Reviewed: 01/02/2009
lzandrowicz from unknown
Member Since:
03/19/2007

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Reviews
Ordered on Dec. 16..today is January 3rd and I still haven't gotten my order and no one will call me back! Spoke with Dana twice, Dec. 29th & 30th. She said she would call me right back. Very disapointed !!!!! Overall Rating
1 Star Review
 
Date Reviewed: 12/30/2008
AirMilesM from unknown
Member Since:
12/29/2007

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Reviews
Ordered on Dec8/08 spoke with "Kirkland" who said product was shipped from the California location on Dec19/08. Spoke with Katie, then Diana on Dec 30/08, who said product was actually shipped Dec 29, 08. Computer at the California location was down so no courier tracking number; they would call me in 1 hour to give me the tracking. I called back and pressed for refund or tracking, Katie hung up on me. Administrator's voice mail is full. Overall Rating
1 Star Review
 
Date Reviewed: 12/18/2008
copywizrick from unknown
Member Since:
12/02/2008

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Reviews
Tom really went out of his way for me. Excellent Service! I'm bookmarking this one! Overall Rating
5 Star Review
 
Date Reviewed: 12/15/2008
dfrens from MD
Member Since:
09/10/2006

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Reviews
Brother compatible ink cartridges, worked fine Overall Rating
4 Star Review
 
Date Reviewed: 12/08/2008
kcsutton from unknown
Member Since:
11/28/2008

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Reviews
Everything was very easy to do. If i need anything else I will use this web site again Overall Rating
5 Star Review
 
Date Reviewed: 11/25/2008
brewsdou from unknown
Member Since:
11/13/2008

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Reviews
very fair pricing for ink and toner. Possible free shipping for pre-determined purchase amount? Overall Rating
4 Star Review
 
Date Reviewed: 11/17/2008
alexeiribadeneyra from NJ
Member Since:
12/26/2006

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Reviews
a very, very good prices Overall Rating
5 Star Review
 
Date Reviewed: 11/15/2008
gbattisti from OH
Member Since:
11/15/2008

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Reviews
I thought I was ordering genuine replacement HP toners....rebuilt ones arrived.... I called and they said there was a problem with the web site.... the black toner started streaking on my page... they replaced the toner and said they were having some problems with the blacks... The yellow started doing the same thing... I called again ... they said I had the units too long and would not relpace them again... I went to office max and bought a new HP toner my printer works fine... I would not use this merchant again... the quality is too low at any price and they do not stand behind their products... Overall Rating
1 Star Review
 
Date Reviewed: 11/08/2008
twilborn from OR
Member Since:
11/08/2008

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Reviews
This company appears to be doing business under two names: SupplyStore.com and OnlineSupplyStore.com. I placed my order on the OnlineSupplyStore.com site, which is as far as I can tell identical to the other site. In fact, SupplyStore.com may come up when you type in the other web address. The order did not come. I inquired and they sent me an e-mail with a number which supposedly was a tracking number for shipping, but it is an invalid tracking number according to the UPS tracking site. I think this company may be a fraudulent website. I would not purchase anything from them again (why bother, if all they do is take your money and never send the product?) and I'll probably wind up reporting them for credit card fraud if the order doesn't come in another week or so. Also, it appears OnlineSupplyStore.com may have been banned from PriceGrabber, and the company may have just changed their name to get back on PriceGrabber's indexing service so they could cheat more people. Overall Rating
1 Star Review
 
Date Reviewed: 10/25/2008
llew from CA
Member Since:
12/02/2004

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Reviews
Great deal Overall Rating
4 Star Review
 
Date Reviewed: 10/22/2008
plevyrjp from unknown
Member Since:
12/13/2007

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Reviews
I just ordered lazer printer supplies, and can not rate them on delivery or the products untill I get them, THANKS Overall Rating
4 Star Review
 
Date Reviewed: 10/16/2008
kokano from unknown
Member Since:
10/07/2008

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Reviews
I will have a better idea of how to rate this company after I receive my merchandise. Overall Rating
4 Star Review
 
Date Reviewed: 10/16/2008
deslew from unknown
Member Since:
10/02/2003

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Reviews
Excellent prices Overall Rating
5 Star Review
 
Date Reviewed: 10/12/2008
bill from unknown
Member Since:
10/02/2008

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Reviews
5th order this year and so far 5 for 5. I am very happy with SupplyStore.com Overall Rating
5 Star Review
 
Date Reviewed: 10/11/2008
faye from unknown
Member Since:
09/25/2008

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Reviews
That was the easiest order I have ever placed. It took no time at all. Thanks for making it so easy to order. Overall Rating
5 Star Review
 
Date Reviewed: 10/10/2008
j.a.arzate from unknown
Member Since:
10/01/2008

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Reviews
so far very good Overall Rating
4 Star Review
 
Date Reviewed: 10/01/2008
Afowler2 from unknown
Member Since:
09/12/2008

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Reviews
The merchant never shipped my order, not did they send an email alerting me to this fact. I have subsequently contacted them twice about my order, once by phone and the other through email. They never contacted me back. Overall Rating
1 Star Review
 
Date Reviewed: 09/29/2008
kevinwendel from unknown
Member Since:
09/20/2008

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Reviews
This is my first order. Hopefully we will not be disappointed. But we are very happy with the price. Overall Rating
5 Star Review
 
Date Reviewed: 09/27/2008
pamilasu from unknown
Member Since:
09/10/2008

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Reviews
it has been 17 days since i ordered. the order was just now shipped and by the time it arrives it will have been almost a month. i will not order from this merchant again. Overall Rating
1 Star Review
 
Date Reviewed: 09/27/2008
jeteyenite from PA
Member Since:
04/20/2008

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Reviews
No confirmation email after 2 days... called them and was told they will send an email right away and item was at the warehouse ready to be shipped... 4 days later nothing... called to cancel and was told they'll call me back after make sure they have not shipped the product yet. Overall Rating
1 Star Review
 
Date Reviewed: 09/25/2008
charles.washington from unknown
Member Since:
09/09/2008

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Reviews
Customer service Rep were pleasant, aand very helpful Overall Rating
5 Star Review
 
Date Reviewed: 09/25/2008
jackthemurph from unknown
Member Since:
09/09/2008

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Reviews
Good Job Quick and easy Overall Rating
5 Star Review
 
Date Reviewed: 09/23/2008
tom43725 from OH
Member Since:
11/01/2003

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Reviews
It would be nice for a lazy fool like me, if the site/store said where the store were located. I know the AC (678) says that, but like I said, I am lazy & may not be willing to look up the area code. Overall Rating
5 Star Review
 
Date Reviewed: 09/21/2008
contactus from unknown
Member Since:
09/05/2008

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Reviews
We have ordered 4 printers in the past and had a one printer with a probelm which was taken care of quickly. My present and past purchases has veen very satisfying Overall Rating
5 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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