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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 5 28 144
Neutral (3) 1 2 6
Negative (1 or 2) 1 6 25
Total Reviews 7 36 175
Avg Rating 4 Star Review
4.00
4 Star Review
4.03
4 Star Review
4.17
Address: 4920 Atlanta Hwy, Suite 138
Alpharetta, GA 30004, GA 30005 - US
Website: http://www.supplystore.com
Business Hours: 10-am to 5pm EST
Sales Phone: 678-304-6100
Service Phone: 678-304-6100
Sales Email: sales@SupplyStore.com
Cust Service Email: sales@SupplyStore.com

SupplyStore.com

http://www.supplystore.com

With PriceGrabber Since 05/08/2007


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Date Reviewed: 05/21/2007
MSTHING0521 from NY
Member Since:
05/21/2007

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Reviews
This company is the greatest!! Their prices were the lowest and the customer service was outstanding. I put their website on my favorites list and will order from them again.. Overall Rating
5 Star Review
 
Date Reviewed: 12/14/2007
unhappy10 from GA
Member Since:
12/13/2007

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Reviews
BUYER BEWARE! This company uses false advertising claiming to have product in stock to get you to place the order with them because of the low price. Then they charge your credit card immediately once the order has been placed and you have to wait (in my case the ETA was over a month) until they finally get the product in. Terrible customer service which is outsoured to a 3rd party call center. All the call center can do is send a message to the company and ask them to call you (which they don't). You can't talk to an actual employee who works for the company. Only by email. I finally cancelled my order and called VISA to dispute the charges which will take 45-60 days to clear up. Very big hassle. Don't waste your time. Overall Rating
1 Star Review
 
Date Reviewed: 01/02/2008
gkatwork from MA
Member Since:
01/02/2008

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Reviews
Ordered on 12/06/2007 and charged on 12/07/2007. Have not received it on 01/02/08! Called customer service twice and did not get any information, when I finally got through. The service rep said she had no idea where the product was. Finally called my credit card company to dispute the charge. Beware! Avoid this site like the plague! Overall Rating
1 Star Review
 
Date Reviewed: 01/09/2008
PriceFox from CA
Member Since:
01/09/2008

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Reviews
Excellent ordering interface with understandable views during the process. Very easy to order. Suggestion would be to allow for selection of product by manufacture and model. Overall Rating
5 Star Review
 
Date Reviewed: 01/27/2008
tgedirectbill from SD
Member Since:
10/26/2006

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Reviews
Great prices, easy to shop on this site and fast check out. Thank You Overall Rating
5 Star Review
 
Date Reviewed: 01/27/2008
PriceFox from CA
Member Since:
01/09/2008

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Reviews
I was a little apprehensive about buying compatible cartridges because of a previous problem with third party products. I bought an Epson compatible C84 value pack and I am very happy with their product. My order was shipped same day and I received an email that night with the tracking #. Excellent service Overall Rating
5 Star Review
 
Date Reviewed: 01/27/2008
info from unknown
Member Since:
01/18/2008

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Reviews
Easy checkout and to find the item i needed. Thanks for the help. Overall Rating
5 Star Review
 
Date Reviewed: 02/02/2008
sales from unknown
Member Since:
01/24/2008

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Reviews
I found the site very easy to navigate and the prices are very competitive! This is my first order so I will have a better idea as to service and satisfaction when it comes to a reorder Overall Rating
5 Star Review
 
Date Reviewed: 02/03/2008
larrybunn from unknown
Member Since:
01/18/2008

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Reviews
Your site is the easiest to place an order & to check out. It was a breeze. Thanks for keeping it so simple. I would have loved to place an order for ink jet part 18c0034 & 35, but it was $15 higher more than I pay for them elsewhere. Thanks Larry Bunn Overall Rating
5 Star Review
 
Date Reviewed: 02/03/2008
brsp from MA
Member Since:
02/20/2004

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Reviews
Great prices Overall Rating
5 Star Review
 
Date Reviewed: 02/04/2008
kmillert63 from unknown
Member Since:
01/19/2008

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Reviews
My experience has been very positive, my power adapter works great, this will be my second order in about 3 weeks. Great service and great products Overall Rating
4 Star Review
 
Date Reviewed: 02/08/2008
newelldanlee from unknown
Member Since:
09/28/2007

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Reviews
great prices Overall Rating
5 Star Review
 
Date Reviewed: 02/12/2008
notgonnaorder from MI
Member Since:
02/12/2008

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Reviews
Poor customer service, the toll free number did not work. Had to call the place an order number to speak with someone, who answered the phone obviously eating something. Took a week to get a tracking number for my order. Overall Rating
2 Star Review
 
Date Reviewed: 02/14/2008
etoennies from unknown
Member Since:
02/05/2008

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Reviews
Good experience, thank you. Overall Rating
5 Star Review
 
Date Reviewed: 02/17/2008
signzonejohnny from FL
Member Since:
12/29/2004

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Reviews
Site offers many products, which are easy to get to. Unsure about shipping, etc. Overall Rating
3 Star Review
 
Date Reviewed: 02/19/2008
desprit_dave from unknown
Member Since:
03/26/2006

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Reviews
website tricky to negotiate. Indicated the items wanted and when I got to checkout was told the cart was empty. Had to go through the process three times. Overall Rating
2 Star Review
 
Date Reviewed: 02/20/2008
TerrySmith123 from unknown
Member Since:
09/02/2007

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Reviews
Ripped off big time on my last order. Clicked the 6.95 shipping, was charged 22.00 for an item that cost 35.00 Overall Rating
1 Star Review
 
Date Reviewed: 02/21/2008
carole.mugaas from unknown
Member Since:
02/05/2008

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Reviews
Frieght seems rather high, but the decent cost of the product helped balalnce the total cost out Overall Rating
4 Star Review
 
Date Reviewed: 02/21/2008
alamosegway from unknown
Member Since:
02/12/2008

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Reviews
seemed easy to place my order, now we will see if I recieve it in a promptly. Overall Rating
5 Star Review
 
Date Reviewed: 02/22/2008
jascwoo from unknown
Member Since:
02/12/2008

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Reviews
I'm really sorry but your service it's not safe and I submit the order for 2/12/08 and the shipping it's for 8 days at today the order have 10 days and nobody contact me about problem with my order and when I try to track my order not exist for this reason please I don't believe in you and please I want my product or my money back and for sure I'll never buy another product with you. Jorge Santaella Overall Rating
1 Star Review
 
Date Reviewed: 02/24/2008
blkincaid from NC
Member Since:
06/02/2004

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Reviews
So far, so good Overall Rating
5 Star Review
 
Date Reviewed: 02/26/2008
appraisals from unknown
Member Since:
02/10/2008

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Reviews
Ordering and payment was a snap! Prices are the lowest I have ever seen for the item I ordered. Overall Rating
5 Star Review
 
Date Reviewed: 02/27/2008
RhondaMitchell from unknown
Member Since:
02/11/2008

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Reviews
I used you before and I find it very easy to navigate your website. Overall Rating
5 Star Review
 
Date Reviewed: 03/03/2008
shelbev from unknown
Member Since:
02/16/2008

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Reviews
Prices are competitive and ground transportation costs seem fair enough. Overall Rating
5 Star Review
 
Date Reviewed: 03/07/2008
taoway from GA
Member Since:
02/21/2004

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Reviews
thanks for the quick shipping Overall Rating
5 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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