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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 18 43 125
Neutral (3) 1 3 5
Negative (1 or 2) 4 8 23
Total Reviews 23 54 153
Avg Rating 4 Star Review
4.09
4 Star Review
4.11
4 Star Review
4.15
Address: 4920 Atlanta Hwy, Suite 138
Alpharetta, GA 30004, GA 30005 - US
Website: http://www.supplystore.com
Business Hours: 10-am to 5pm EST
Sales Phone: 678-304-6100
Service Phone: 678-304-6100
Sales Email: sales@SupplyStore.com
Cust Service Email: sales@SupplyStore.com

SupplyStore.com

http://www.supplystore.com

With PriceGrabber Since 05/08/2007


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Date Reviewed: 06/27/2009
dandh2 from unknown
Member Since:
06/11/2009

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Reviews
First time I've ordered - so far so good. Overall Rating
5 Star Review
 
Date Reviewed: 06/26/2009
skirkendol from unknown
Member Since:
06/17/2009

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Reviews
Online Supply has the best price on toners I've found so far! Overall Rating
5 Star Review
 
Date Reviewed: 06/19/2009
Customer1001 from CA
Member Since:
06/19/2009

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Reviews
Based on my experience - I would recommend this merchant. I did read a couple bad reviews, but aside from taking a couple more days for delivery than I anticipated, my experience was very good. I called to check the status of my order and Dana was extremely pleasant and helpful. The toner cartridge I ordered works fine and is supposed to last just as long or longer than the previous one. Time will tell, but I would shop at Monster again. Good job guys! Overall Rating
4 Star Review
 
Date Reviewed: 06/19/2009
rdajunk from unknown
Member Since:
06/03/2009

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Reviews
Everything seems A-OK with this vendor. Overall Rating
5 Star Review
 
Date Reviewed: 06/17/2009
bill from unknown
Member Since:
03/19/2008

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Reviews
Easy to navigate and order Overall Rating
5 Star Review
 
Date Reviewed: 06/16/2009
ihphilly from PA
Member Since:
02/05/2009

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Reviews
I am very disappointed with this company. This company is not professional. I would think twice before buying from them. Service sucks, delivery is awful (one month for a delivery), and products are not what is advertised. When you call them they tell you they will investigate this incident, and they apologize, and say they will call you back. However, no one calls you back. No email is sent explaining why! I get exhausted spending my time dealing with them for nothing. They do not care about their – customers. This is why we are losing our American reputation. There are no more companies who have number one rule – “the customer is always right”. Be aware! You are thinking you are saving money and time? But No! You are wasting your company’s valuable time spending it calling these people back and fourth. My advice to you is to find a better company, with better customer serve and stick with them. They may charge you more, but it is worth it! Overall Rating
1 Star Review
 
Date Reviewed: 06/13/2009
jeffbroitman from VA
Member Since:
06/17/2008

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Reviews
BUYER BEWARE !!!! They charge your Credit Card immediately for an item that says In Stock and then they DON'T ship and say it is backordered. Their site www.onlinesupplystore.com and 123Toner.com still show it is In Stock. Two weeks later and NO RESOLUTION !! Overall Rating
1 Star Review
 
Date Reviewed: 06/09/2009
Dominick_Esposito from unknown
Member Since:
05/31/2009

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Reviews
I was a little concerned that the item I purchased sometimes was referred to as an Energizer battery then other times a Panasonic unit. Panasonic makes one and so does Energizer. I purchased what I did becasue I wanted Energizer. I hope to receive an Energizer and not a Panasonic. We shall see. Thank you, Dominick 610-594-1911 they discontinued the item and never notified me, I had to inquire thru email to learn of this discontinuation of product! Overall Rating
2 Star Review
 
Date Reviewed: 06/07/2009
sharron_coleman from unknown
Member Since:
05/28/2009

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Reviews
This is my first order. I cannot comment on the product quality or delivery service as I have not yet received my order. I have been impressed, so far, with the prices and availability of the items I chose. Time will tell if the merchandise is a quality product. I received the order as promised and was totally thrilled with the price. So far the ink seems to be as good a quality as the expensive Brother inks I had been paying 4 times as much for. Over all I would have to give this merchant (Kartridge.com, and Pricegrabber) an A for processing and deliver, and an A+ for price. Thanks for helping me save some money in these hard economical times. Overall Rating
4 Star Review
 
Date Reviewed: 06/06/2009
frontdesk from unknown
Member Since:
05/21/2009

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Reviews
quick and easy/ no hassle Overall Rating
5 Star Review
 
Date Reviewed: 06/04/2009
Terry from unknown
Member Since:
05/26/2009

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Reviews
I've used these guys for YEARS they are the lowest prices in town. Overall Rating
5 Star Review
 
Date Reviewed: 06/03/2009
CCRPS from unknown
Member Since:
10/28/2005

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Reviews
STRONG WORK! Overall Rating
5 Star Review
 
Date Reviewed: 06/02/2009
jimbell from unknown
Member Since:
05/20/2009

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Reviews
I have not received my toner still. I click on the "track my order" link and always get a message "tracking not available, try back shortly" day after day I get this message. I click on the link to get my password. I get a message saying the password has been mailed to me - yet I never get an email. I don't know if this company is even in business anymore or if they just stole my money and left. I'm quite frustrated with them. It has been 13 days since I place the order. Overall Rating
1 Star Review
 
Date Reviewed: 06/02/2009
sales from unknown
Member Since:
06/21/2007

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Reviews
easy and good. but have to wait until item received. it took too many days to ship out, and the product is not as good as expected. Overall Rating
3 Star Review
 
Date Reviewed: 05/27/2009
sshelton from unknown
Member Since:
05/11/2009

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Reviews
This website was extremely easy to use. I was able to find and complete my order in minutes! Overall Rating
5 Star Review
 
Date Reviewed: 05/23/2009
Dccalli1 from SC
Member Since:
01/20/2005

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Reviews
The item selection and order process was very easy and fast. Overall Rating
4 Star Review
 
Date Reviewed: 05/06/2009
renees from unknown
Member Since:
04/27/2009

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Reviews
The online site was easy to use and fast. I have not used this merchant before and am anxious to see how timely the delivery will be. Overall Rating
5 Star Review
 
Date Reviewed: 05/06/2009
donna.allen from unknown
Member Since:
04/20/2009

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Reviews
If their product is as good as their website, I will be very happy. Overall Rating
5 Star Review
 
Date Reviewed: 04/24/2009
ajsk from unknown
Member Since:
03/31/2006

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Reviews
good prices. easy to navigate site and place order. Overall Rating
4 Star Review
 
Date Reviewed: 04/23/2009
Jonhark100 from unknown
Member Since:
04/07/2009

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Reviews
Easy to use. Overall Rating
5 Star Review
 
Date Reviewed: 04/18/2009
lydiho from unknown
Member Since:
04/02/2009

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Reviews
Prices were great. Don't know how long shipping it will take, however. Overall Rating
5 Star Review
 
Date Reviewed: 04/09/2009
tarverinsdenise from unknown
Member Since:
03/24/2009

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Reviews
I am extremely impressed @ the time frame that it took for me to find the web-site, locate my merchandise and purchase it. Ten minutes tops...........Unbelievable.....Thanks...I recommend you to all that listen. Overall Rating
5 Star Review
 
Date Reviewed: 04/08/2009
rebrokersf from unknown
Member Since:
03/30/2009

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Reviews
Excelent service and order received as stated Overall Rating
5 Star Review
 
Date Reviewed: 04/02/2009
laurabengland from unknown
Member Since:
03/17/2009

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Reviews
Good prices. Much better than ordering straight from Dell. Overall Rating
4 Star Review
 
Date Reviewed: 03/31/2009
cheryle from unknown
Member Since:
03/18/2009

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Reviews
Great customer service. Overall Rating
5 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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