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Date Reviewed: 03/24/2009
AlSJones from MN Member Since: 03/24/2009 View Member's: Reviews	Ordered a faucet. Order went through website & I received an order confirmation email from the company. However, the confirmation did not list any shipping info. at all, which was odd. I called the company a couple days later and the operator told me that the item was discontinued and (suspiciously) the order ahead of me got the last one. Called my credit card company and FaucetDepot sent through a charge. Now I am left to make sure a credit for the non-existant faucet goes through. Would not order from them again. I suspect they do not always have stock for items they sell.	Overall Rating
Date Reviewed: 10/28/2008
MichBuckeye from MI Member Since: 10/28/2008 View Member's: Reviews	I had a horrible experience with Faucet Depot. After ordering a Shower Fixture, I waited nearly 2 weeks, no delivery. After calling to complain, I was told that I had been notified it was backordered (I wasn't!), but conveniently, it just came in. The rep said it would be shipped the next day. 2 Days later, still no shipment. I called again, and they said it had been shipped, and would arrive the next day. When I tracked the shipment on UPS, I found it was shipped to Anaheim, CA, about 2000 miles away from MI!!!! I had to call UPS myself to have it redirected. At least I trust UPS when they tell me I'll have it 2 days from now, which will be 21 days since ordering. My advice: Buy somewhere else!	Overall Rating
Date Reviewed: 10/01/2008
linskee from MA Member Since: 10/01/2008 View Member's: Reviews	I placed my original order for faucets on 9/23 on-line. The next day (24th) I called Faucet Depot when I found out that another merchant, who I had ordered sinks from, informed me that their sinks would not be in for 3 weeks. Faucet Depot had the same sinks in stock, so I placed another order with them over the phone for the sinks. Well, imagine my surprise when my first order - faucets - arrived the next day (25th)! And then 6 days later (30th) the sinks arrived. Everything was shipped standard FedEx delivery and was packed extremely well. This is definitely a company that I will do business with again.	Overall Rating
Date Reviewed: 09/23/2005
jamesoliver from unknown Member Since: 07/18/2004 View Member's: Reviews	Very quick and easy.	Overall Rating
Date Reviewed: 06/23/2005
joe from unknown Member Since: 06/14/2005 View Member's: Reviews	The site and purhcase process was very user friendly	Overall Rating
Date Reviewed: 03/22/2005
ritterjw from NM Member Since: 03/13/2005 View Member's: Reviews	It was hard to find the item I wanted and order more than one I had to go back to item to add more four times	Overall Rating
Date Reviewed: 03/17/2005
phan from unknown Member Since: 03/08/2005 View Member's: Reviews	overall, good site with good prices. would like to have seen actual picture of product, instead of same picture for differing size of same model line.	Overall Rating
Date Reviewed: 03/16/2005
jim562a from NY Member Since: 03/16/2005 View Member's: Reviews	smooth transaction so far. already received a shipping notification.	Overall Rating
Date Reviewed: 02/01/2005
swampvixon from GA Member Since: 01/20/2005 View Member's: Reviews	This review is based on the second time I tried to place the order. The first time tonight that I logged on to the site (which I have bookmarked because of a good experience about one year ago), I could not figure out how to modify the shipping charges. When I came back the second time, I discovered the "modify cart," etc. icons at the top of the page. I don't know if I just didn't see them the first time, or if they didn't appear. I gave a "4" overall rating because of this.	Overall Rating
Date Reviewed: 01/12/2005
BOBC1 from CT Member Since: 01/12/2005 View Member's: Reviews	Not easy to purcahse more than 1 of the item. Unable to change numbeer in shopping cart.	Overall Rating
Date Reviewed: 12/21/2004
Fritzsch from CA Member Since: 10/24/2004 View Member's: Reviews	I have to assume that they wii e-mail me a tracking number when my order ships. Some assurance that this will happen should be on their final page.	Overall Rating
Date Reviewed: 11/15/2004
ktravis from unknown Member Since: 11/03/2004 View Member's: Reviews	The on-line chat really helped. I was able to get the answers to questions I had, which could not be answered by the site. Both of the representatives that I spoke with were courteous and knowledgable.	Overall Rating
Date Reviewed: 11/08/2004
kenny-g from NJ Member Since: 10/28/2004 View Member's: Reviews	MERCHANDISE: QUALITY AS PROMISED. DELIVERY: QUICK. PACKAGED: VERY SECURE. A REAL PLEASURE TO DO BUSINESS WITH.... HIGHLY RECOMMENDED...........	Overall Rating
Date Reviewed: 10/05/2004
rboneill from NJ Member Since: 02/26/2003 View Member's: Reviews	There is no way in the cart to change order quanity, so I had to hit "Back" to increase quanity until I got to 6.	Overall Rating
Date Reviewed: 09/07/2004
speedy2001us from unknown Member Since: 08/27/2004 View Member's: Reviews	found exactly what i needed	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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