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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 3 3 10
Neutral (3) 0 0 0
Negative (1 or 2) 0 0 3
Total Reviews 3 3 13
Avg Rating 5 Star Review
5.00
5 Star Review
5.00
4 Star Review
4.00
Address: Two Neshaminy Interplex, Suite 202
Trevose, PA 19053 - US
Website: http://www.theFurniture.com
Business Hours: 24 Hrs
Sales Phone: 800-838-3048 Ext. 1
Service Phone: 800-838-3048 Ext. 2
Sales Email: support@thefurniture.com
Cust Service Email: support@thefurniture.com

theFurniture.com

http://www.theFurniture.com


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Date Reviewed: 10/27/2009
Racinecj from NY
Member Since:
10/26/2009

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Reviews
We could not be more satisfied with our new kitchen pub style table set. We originally found this set at Ashley Furniture and loved the set. I decied to shop around and see if I could find it online and I could not belive the price "thefurniture.com" listed it, plus free shipping and no tax made it a no brainer!!! I expected at least 4 to 6 weeks for shipping and it came in 10 DAYS!!! We were so happy and will shop again for outdoor furniture for our new deck! We will recommed "thefurniture.com to everyone! Thank you so much. Mr and Mrs. Carl and Racine Johann Overall Rating
5 Star Review
 
Date Reviewed: 10/03/2009
singinglori from FL
Member Since:
10/03/2009

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Reviews
We were very wary of ordering furniture via the internet, however, we were extremely pleased with Thefurniture.com. The representative from the company was extremely helpful and patient with my questions. It was easy to reach him and he was very reasuring. The bed arrived in one week, days earlier than we expected. It was more beautiful than the photo and was easy to assemble, exactly as promised. I highly recommend thefurniture.com, and would definitely purchase from this company again in the future Overall Rating
5 Star Review
 
Date Reviewed: 09/29/2009
Pugs4Life from CA
Member Since:
09/29/2009

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Reviews
I received my bedroom set very fast! I loved the service, loved the sales reps, everyone is super nice and helpful. Definitely best prices on the internet. Will definitely shop there again! Overall Rating
5 Star Review
 
Date Reviewed: 03/25/2009
ddee06 from unknown
Member Since:
06/30/2006

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Reviews
Online Chat rep was very helpful. Price matched another online furniture store for a 5pc Coaster Soho bedroom set. I was very nervous about buying a bedroom set based on a picture. The set arrived within a week of ordering. I'm very very pleased with my purchase and am glad that I didn't settle for a set in the retail stores around me. I will def purchase from thefurniture.com again. Overall Rating
5 Star Review
 
Date Reviewed: 04/18/2008
hahasillyhumans from OH
Member Since:
04/18/2008

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Reviews
We purchased a dining room table set through this company. Lots to choose from, great prices, free shipping... no complaints here. Overall Rating
4 Star Review
 
Date Reviewed: 04/16/2008
arcanumy from MA
Member Since:
03/07/2005

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Reviews
(Edited April 17th by arcanumy)  We got what we ordered when it was supposed to show up and at a good price. No complaints at all. Overall Rating
5 Star Review
 
Date Reviewed: 04/14/2008
helen_kiev from PA
Member Since:
04/14/2008

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(Edited April 15th by helen_kiev)  I bought Natural Wood Veneers Six Drawer Chest from Benicarlo 114 Collection. Very pleased with the item.Love the Google check out. Overall Rating
4 Star Review
 
Date Reviewed: 04/14/2008
mamased from unknown
Member Since:
04/14/2008

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Reviews
I was looking for an espresso chair to match one I had purchased from a retail store. I did a search on the name brand and found the exact chair on thefurniture.com. Thefurniture.com's total price was better than other sites I looked at (even better than the one who offered free shipping). I received the product in a little over a week. I had no problems with my order. The new chair matches perfectly with my other one. I would definitely order from thefurniture.com again. Overall Rating
5 Star Review
 
Date Reviewed: 08/21/2007
grace1978 from NJ
Member Since:
08/21/2007

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Reviews
I purchased a sofabed from them believing their product description. They claimed that the sofabed was European and leather but it turned out to be bicast and from China. I asked for a refund and they refused to give it to me. They should change the wording to introduce their products and be honest about it. Also they promised a fast 2 week delivery. I received my sofabed in 6 weeks. I am completely dissatisfied with their customer service and product. Overall Rating
2 Star Review
 
Date Reviewed: 01/02/2007
MarcT75 from NY
Member Since:
01/02/2007

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Reviews
The furniture is very cheap compared to other websites, but not as good as in stores. I had no choice in getting my bed as the furniture stores around me were out of stock and my wife was really aching for one. I went online to look for one and bought it on thefurniture.com I did received my furniture with an extra discount on top equaling just a little bit more than what I would have gotten at the store. I’d buy from this place again. Overall Rating
5 Star Review
 
Date Reviewed: 06/16/2006
furniturescrewed from OR
Member Since:
06/16/2006

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Reviews
This is the worst online transaction I have ever made. We ordered our furniture with "5-10 day shipping" It has now been 35 days and they are still giving us the runaround. "Its not it our hands..." they say. "Its already on the truck". "It will be there tomorrow" Again and again. The best news is we can't cancel the order without a 25% restocking fee...Don't believe me...look at their website. Please don't order from this company. Overall Rating
1 Star Review
 
Date Reviewed: 02/27/2006
dxp232 from PA
Member Since:
02/24/2006

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Reviews
I ordered a rather large bedroom set from Thefurniture.com am very happy with the purchase price and the service. I decided to change my order after placing it and called their customer service department. They were very friendly and helpfull and my set was delivered to me in perfect condition sooner then even they predicted. I have been disappointed with online experiences before but found this one pleasantly surprising. Overall Rating
5 Star Review
 
Date Reviewed: 01/31/2006
skyuyun from WA
Member Since:
01/31/2006

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Reviews
I still have yet to recieve the shipment after 16 business days. Website said it would ship 5-10 business days. I finally got a tracking number today. The delayed shipment is one thing, something I could deal with. Their attitude and customer service is the main factor I am writing this right now. One gentleman in particular basically told me I was SOL. Management would not talk with me and would not respond to my concerns. I will never order from this company, nor would I advise anyone to.
Retailer Response (03/04/2006): We never had this customer. Looks like this rating is from competitor.
Overall Rating
1 Star Review
 
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