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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 327 620 9079
Neutral (3) 18 32 335
Negative (1 or 2) 41 79 932
Total Reviews 386 731 10346
Avg Rating 4.5 Star Review
4.33
4.5 Star Review
4.37
4.5 Star Review
4.44
Address: 2680 North East 188 St.
North Miami Beach, FL 33180 - US
Website: http://www.thenerds.net
Business Hours: 9:00AM - 6:00PM EST
Sales Phone: 888-566-6373
Service Phone: 888-566-6373
Sales Email: sales@thenerds.net
Cust Service Email: cs@thenerds.net

TheNerds.net

http://www.thenerds.net


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Date Reviewed: 11/14/2009
eichbiz from unknown
Member Since:
02/24/2007

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Reviews
Right product, in stock, shipped promptly, received as scheduled. Overall Rating
4 Star Review
 
Date Reviewed: 11/14/2009
cate54 from unknown
Member Since:
10/29/2009

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Reviews
Great price, very pleasant communication, fast & secure shipping. Thanks!!! Overall Rating
5 Star Review
 
Date Reviewed: 11/14/2009
rodmanba from unknown
Member Since:
10/29/2009

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Reviews
Items were reasonably priced and arrived in 2 days. Overall Rating
5 Star Review
 
Date Reviewed: 11/14/2009
mlowrey from unknown
Member Since:
10/29/2009

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Reviews
Thank you for the prompt service! Overall Rating
5 Star Review
 
Date Reviewed: 11/14/2009
christophbeckner from unknown
Member Since:
10/29/2009

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Reviews
My computer came well packed and shipping was fast via fed ex. Thanks for the great service. I'll shop here again. Overall Rating
5 Star Review
 
Date Reviewed: 11/13/2009
gm from unknown
Member Since:
11/04/2009

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Reviews
so far i have not received my merchandise so my opinion is somewhat up in the air. the price of my item was very good. i was somewhat annoyed that the email containing my tracking info did not have a link to the tracking webpage of the shipper. i was also somewhat alarmed that placing the order triggered a fraud alert on my credit card and processing the order was delayed until i spoke with the credit card company directly on the phone. the delivery part of the process was excellent. if that is their regular delivery, the upgraded delivery must really be something special. Overall Rating
4 Star Review
 
Date Reviewed: 11/13/2009
jal1936 from unknown
Member Since:
10/28/2009

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Reviews
Very pleased with both the product and speed of delivery. Overall Rating
5 Star Review
 
Date Reviewed: 11/13/2009
destancil from unknown
Member Since:
10/28/2009

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Reviews
great company fast service and they stay in contact with you and great follow up I will buy again Overall Rating
5 Star Review
 
Date Reviewed: 11/13/2009
liudasz from unknown
Member Since:
10/28/2009

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Reviews
forget all that crap you guys were the cheapest delivery the next day impressed thanks Overall Rating
5 Star Review
 
Date Reviewed: 11/13/2009
noel from unknown
Member Since:
10/28/2009

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Reviews
Delivery in three days in tact. Well pleased. Overall Rating
5 Star Review
 
Date Reviewed: 11/13/2009
barterpw from unknown
Member Since:
10/28/2009

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Reviews
I needed a specific central vacuum hose with attachments in a hurry! No local merchants had the product in stock and I needed to place an on-line order over the weekend. Though I was concerned about not being able to speak directly with a salesperson, I took a chance with The Nerds based on their ratings. I was not disappointed! The product was obviously in stock (as indicated on their site), showed up quicker than expected and, though I had to pay for shipping, they had a weekend deal and the total cost was less than the same item at other sites with free shipping. Overall Rating
5 Star Review
 
Date Reviewed: 11/13/2009
ezzedine from unknown
Member Since:
10/28/2009

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Reviews
Outrageous shipping costs and poor shipping and handling. I placed an order for an item that weighs less than a pound; Was charged $83 for overnight and received it 5 days later despite the confirmation that the item was in stock and it was shipped from a warehouse located 3 hours away from my office. Overall Rating
1 Star Review
 
Date Reviewed: 11/13/2009
TedPaulus from unknown
Member Since:
10/28/2009

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Reviews
Great transaction. Product was shipped out promptly and arrived on time. Great product. Thanks. Overall Rating
5 Star Review
 
Date Reviewed: 11/12/2009
mpaulbandt from unknown
Member Since:
10/27/2009

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Reviews
Great Product, Fast Shipping, incredible price! Overall Rating
5 Star Review
 
Date Reviewed: 11/12/2009
nel_wayne from unknown
Member Since:
10/27/2009

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Reviews
Had no reply to a follow up e-mail concerning shipping, could not contact anybody by phone Overall Rating
2 Star Review
 
Date Reviewed: 11/12/2009
mary.kiser from unknown
Member Since:
10/27/2009

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Reviews
When I first called I was put on hold for a long time and then was disconnected. However, when I dialed back I got through right away. I was amazed at all the items you sell (I had to listen to the list several times while on hold). Overall Rating
4 Star Review
 
Date Reviewed: 11/12/2009
showdog46 from unknown
Member Since:
10/27/2009

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Reviews
ordering was painless and quick. email communication from the merchant has been nothing short of excellent. Now if the order is delivered in excellent condition i will be absolutely overjoyed. Overall Rating
5 Star Review
 
Date Reviewed: 11/12/2009
reggiewiley from unknown
Member Since:
10/27/2009

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Reviews
Excellent prices and super fast shipping! Will definitely shop with The Nerds again! I will also be recommending The Nerds to others wishing to save some money. Overall Rating
5 Star Review
 
Date Reviewed: 11/12/2009
jkimzey from unknown
Member Since:
10/27/2009

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Reviews
I like the selection of products and pricing. And your employees are friendly, well-trained, and very helpful. The only flaw in your service--and it's a big one--is that it is impossible to track packages through your web site. I've placed three orders with you, and each order gives me the same no-information page when I go to tracking. I've been waiting on one order for 2 weeks, and I just found out today that the shipper shipped it back because they tried twice to deliver it when I wasn't here. However, they only left one note letting me know they tried to ship it. They also said they would make 3 attempts before giving up, and they only made 2. All along I was wishing I had some visibility to the shipping date, so I could specifically plan to be in the office on the day the delivery was coming. To make matters even more confusing, the order was split into 2 shipments. I got one of them and thought that was the shipment I'd missed and received Overall Rating
4 Star Review
 
Date Reviewed: 11/12/2009
perkinsw from unknown
Member Since:
10/27/2009

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Reviews
Since it was sent on Fed Ex I have no idea about the merchindice. Fed Ex shows it was delivered but I do not have the package yet. Fed EX is the worst freight company in the world. As you might can tell this is not my first dealings with them. I think your web sight should give a choice as to which freight company to use. Hopefully the package will show up soon. Overall Rating
1 Star Review
 
Date Reviewed: 11/12/2009
brholstein from unknown
Member Since:
10/27/2009

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Reviews
Delivery was faster than I expected. Overall Rating
4 Star Review
 
Date Reviewed: 11/12/2009
jtsteer from unknown
Member Since:
10/27/2009

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Reviews
Nerds is easy to order from and often has the items that others do not carry. Overall Rating
5 Star Review
 
Date Reviewed: 11/12/2009
lobird from unknown
Member Since:
10/27/2009

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Reviews
The young man who took my order conveyed a clear impression that he'd rather be doing something else that taking orders on the telephone. Overall Rating
4 Star Review
 
Date Reviewed: 11/12/2009
raejeanj from unknown
Member Since:
10/27/2009

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Reviews
check out basket had 'hiccups' where it didn't accept coupon total, erased shipping address during paypal checkout, but your customer service representatives were 5 star, very effecient & quick to respond. Overall Rating
4 Star Review
 
Date Reviewed: 11/11/2009
manigang from unknown
Member Since:
08/15/2007

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Reviews
Their price was the lowest. I ordered it on sunday & received the merchandise by tuesday.. that was really fast. I am extremely thrilled with the product & the whole thing was a great experience. My husband was skeptical because their price was the lowest. A great experience Overall Rating
5 Star Review
 
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