| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 330 | 623 | 9082 |
| Neutral (3) | 18 | 32 | 335 |
| Negative (1 or 2) | 41 | 79 | 932 |
| Total Reviews | 389 | 734 | 10349 |
| Avg Rating | 4.34 |
4.37 |
4.44 |
| Address: | 2680 North East 188 St. North Miami Beach, FL 33180 - US |
|---|---|
| Website: | http://www.thenerds.net |
| Business Hours: | 9:00AM - 6:00PM EST |
| Sales Phone: | 888-566-6373 |
| Service Phone: | 888-566-6373 |
| Sales Email: | sales@thenerds.net |
| Cust Service Email: | cs@thenerds.net |
| Date Reviewed: 11/12/2009 | ||
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lobird from unknown Member Since: 10/27/2009 View Member's: Reviews |
The young man who took my order conveyed a clear impression that he'd rather be doing something else that taking orders on the telephone. |
Overall Rating |
| Date Reviewed: 11/12/2009 | ||
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raejeanj from unknown Member Since: 10/27/2009 View Member's: Reviews |
check out basket had 'hiccups' where it didn't accept coupon total, erased shipping address during paypal checkout, but your customer service representatives were 5 star, very effecient & quick to respond. |
Overall Rating |
| Date Reviewed: 11/11/2009 | ||
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manigang from unknown Member Since: 08/15/2007 View Member's: Reviews |
Their price was the lowest. I ordered it on sunday & received the merchandise by tuesday.. that was really fast. I am extremely thrilled with the product & the whole thing was a great experience. My husband was skeptical because their price was the lowest. A great experience |
Overall Rating |
| Date Reviewed: 11/11/2009 | ||
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sinclairpj from unknown Member Since: 10/26/2009 View Member's: Reviews |
First I was sent the wrong item. So I call your help line and waited 10 minutes for a real person. After waiting 10 minutes the women tell me sorry but we are not responsible for anything wrong on the website, so I have to keep this item or try and send it back to a company that really doesn’t care. I did find someone that did care about my problem the better business department. Seem other people are having the same problem I’m having. |
Overall Rating |
| Date Reviewed: 11/11/2009 | ||
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kimzsolutions from OH Member Since: 05/10/2004 View Member's: Reviews |
paid the minimal fee to expedite the processing and part arrived within 2 biz days. Also received immediate email confirmation giving processing progress and tracking info. |
Overall Rating |
| Date Reviewed: 11/10/2009 | ||
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bhoughtal from unknown Member Since: 10/19/2008 View Member's: Reviews |
So far so good. I received the order in 4 days, ordered standard shipping. |
Overall Rating |
| Date Reviewed: 11/09/2009 | ||
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sflatchkey from CA Member Since: 03/29/2008 View Member's: Reviews |
The only strange thing is that for some reason my order was shipped to my billing address instead of my shipping address. Not a huge deal, but kind of a surprise anyway. |
Overall Rating |
| Date Reviewed: 11/09/2009 | ||
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ckumarb from unknown Member Since: 10/24/2009 View Member's: Reviews |
Its been a great experience thus far. Customer service picked-up calls on 1st ring. My questions were complex to say the least. Customer service Rep was knowledgeable and addressed the queries with ease and accuracy. To test if this experience was an exception than a rule, I called them back with a second order on the same day within hours and received the same response. Quite impressed. www.thenerds.net would now be my vendor of choice. Thanks |
Overall Rating |
| Date Reviewed: 11/09/2009 | ||
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mag612 from unknown Member Since: 10/24/2009 View Member's: Reviews |
I would order from the nerds.net again. Excellent pricing and fast delivery. |
Overall Rating |
| Date Reviewed: 11/08/2009 | ||
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nwperformance from unknown Member Since: 10/30/2009 View Member's: Reviews |
Placing the order was ok. The problem was only half the order shipped. No indication of back order or other problem. I emailed customer service and got a simple, "sorry, we will ship the other half out" I asked for quick shipping as it was your mistake and I had a deadline to meet. I was told no, but offered a 5 dollar discount. I again asked for fast shipping not a discount, was again told no. I then said to just cancel the order and was told it was too late to do so, because the item was already processed. No shipping information ever provided on second half. No updates. Item finally arrived on the 28th. Not my idea of a good first time order with your company and not what I would call good customer service. It is unlikely I will do business with TheNerds.net again and will not recommend the store. |
Overall Rating |
| Date Reviewed: 11/08/2009 | ||
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lynnelarson from unknown Member Since: 10/23/2009 View Member's: Reviews |
Great product....second time I've ordered it, and great service with TheNerds.net. Thank you. |
Overall Rating |
| Date Reviewed: 11/08/2009 | ||
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mtodd from unknown Member Since: 10/23/2009 View Member's: Reviews |
Order arrived in swift time and in new condition. However, customer service gentleman was a bit abrupt with me on phone, and this may be my fault but the address was not complete. It should have included "USGS" and "Mail Stop 935". I was lucky to get it. |
Overall Rating |
| Date Reviewed: 11/08/2009 | ||
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neil from unknown Member Since: 10/23/2009 View Member's: Reviews |
Ordering was easy and I got my printer in two days! |
Overall Rating |
| Date Reviewed: 11/08/2009 | ||
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harryo0402 from unknown Member Since: 10/23/2009 View Member's: Reviews |
fast shipping well packaged excellent communication quality product excellent price |
Overall Rating |
| Date Reviewed: 11/08/2009 | ||
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mvsu from unknown Member Since: 10/23/2009 View Member's: Reviews |
I think it is a good product, it is not working for me. I am going to have to return it. |
Overall Rating |
| Date Reviewed: 11/08/2009 | ||
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gerald.robinson from unknown Member Since: 10/23/2009 View Member's: Reviews |
Good price for an odd hdd. On time. |
Overall Rating |
| Date Reviewed: 11/07/2009 | ||
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WHIDC from unknown Member Since: 10/22/2009 View Member's: Reviews |
Toner was cheaper than other sites and delivered very quickly |
Overall Rating |
| Date Reviewed: 11/07/2009 | ||
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NancyDee1940 from unknown Member Since: 10/22/2009 View Member's: Reviews |
Unbelievably, my order arrived today, just one day after placing the order. The price of the item was the best I could find anywhere. I would rate this an excellent experience and I will definitely shop with The Nerds again. |
Overall Rating |
| Date Reviewed: 11/07/2009 | ||
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racarella from unknown Member Since: 09/15/2009 View Member's: Reviews |
Excellent to do business with! |
Overall Rating |
| Date Reviewed: 11/06/2009 | ||
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ljmm3 from unknown Member Since: 10/21/2009 View Member's: Reviews |
Fast Shipping, good prices |
Overall Rating |
| Date Reviewed: 11/06/2009 | ||
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dinkeljames from unknown Member Since: 10/21/2009 View Member's: Reviews |
iam very very happy with it all |
Overall Rating |
| Date Reviewed: 11/06/2009 | ||
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lyndel from unknown Member Since: 10/21/2009 View Member's: Reviews |
Fast delivery after the order - that is gret service! There were a number of items on the website that were marked out of stock, made it a little more difficult to find just what I wanted. Checkout was smooth and easy. |
Overall Rating |
| Date Reviewed: 11/06/2009 | ||
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curtmarkley from unknown Member Since: 10/21/2009 View Member's: Reviews |
Great communication, extremely fast shipping, and the best price. This was my first purchase from TheNerds.net, but will not be my last. |
Overall Rating |
| Date Reviewed: 11/06/2009 | ||
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audiologyassociatesofarlington from unknown Member Since: 10/13/2009 View Member's: Reviews |
When I called customer service to inquire about a detail on the payment of the order, the agent was a real jerk. His attitude was terrible. I definitely was an inconvenience to him. Probably won't do business with this company again. I prefer to pay more for great customer service. Thanks. |
Overall Rating |
| Date Reviewed: 11/06/2009 | ||
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spmansfield from unknown Member Since: 10/21/2009 View Member's: Reviews |
Fast Shipping Excellent Service |
Overall Rating |
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