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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 330 623 9082
Neutral (3) 18 32 335
Negative (1 or 2) 41 79 932
Total Reviews 389 734 10349
Avg Rating 4.5 Star Review
4.34
4.5 Star Review
4.37
4.5 Star Review
4.44
Address: 2680 North East 188 St.
North Miami Beach, FL 33180 - US
Website: http://www.thenerds.net
Business Hours: 9:00AM - 6:00PM EST
Sales Phone: 888-566-6373
Service Phone: 888-566-6373
Sales Email: sales@thenerds.net
Cust Service Email: cs@thenerds.net

TheNerds.net

http://www.thenerds.net


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Date Reviewed: 11/12/2009
lobird from unknown
Member Since:
10/27/2009

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Reviews
The young man who took my order conveyed a clear impression that he'd rather be doing something else that taking orders on the telephone. Overall Rating
4 Star Review
 
Date Reviewed: 11/12/2009
raejeanj from unknown
Member Since:
10/27/2009

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Reviews
check out basket had 'hiccups' where it didn't accept coupon total, erased shipping address during paypal checkout, but your customer service representatives were 5 star, very effecient & quick to respond. Overall Rating
4 Star Review
 
Date Reviewed: 11/11/2009
manigang from unknown
Member Since:
08/15/2007

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Reviews
Their price was the lowest. I ordered it on sunday & received the merchandise by tuesday.. that was really fast. I am extremely thrilled with the product & the whole thing was a great experience. My husband was skeptical because their price was the lowest. A great experience Overall Rating
5 Star Review
 
Date Reviewed: 11/11/2009
sinclairpj from unknown
Member Since:
10/26/2009

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Reviews
First I was sent the wrong item. So I call your help line and waited 10 minutes for a real person. After waiting 10 minutes the women tell me sorry but we are not responsible for anything wrong on the website, so I have to keep this item or try and send it back to a company that really doesn’t care. I did find someone that did care about my problem the better business department. Seem other people are having the same problem I’m having. Overall Rating
1 Star Review
 
Date Reviewed: 11/11/2009
kimzsolutions from OH
Member Since:
05/10/2004

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Reviews
paid the minimal fee to expedite the processing and part arrived within 2 biz days. Also received immediate email confirmation giving processing progress and tracking info. Overall Rating
5 Star Review
 
Date Reviewed: 11/10/2009
bhoughtal from unknown
Member Since:
10/19/2008

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Reviews
So far so good. I received the order in 4 days, ordered standard shipping. Overall Rating
5 Star Review
 
Date Reviewed: 11/09/2009
sflatchkey from CA
Member Since:
03/29/2008

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Reviews
The only strange thing is that for some reason my order was shipped to my billing address instead of my shipping address. Not a huge deal, but kind of a surprise anyway. Overall Rating
4 Star Review
 
Date Reviewed: 11/09/2009
ckumarb from unknown
Member Since:
10/24/2009

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Reviews
Its been a great experience thus far. Customer service picked-up calls on 1st ring. My questions were complex to say the least. Customer service Rep was knowledgeable and addressed the queries with ease and accuracy. To test if this experience was an exception than a rule, I called them back with a second order on the same day within hours and received the same response. Quite impressed. www.thenerds.net would now be my vendor of choice. Thanks Overall Rating
5 Star Review
 
Date Reviewed: 11/09/2009
mag612 from unknown
Member Since:
10/24/2009

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Reviews
I would order from the nerds.net again. Excellent pricing and fast delivery. Overall Rating
5 Star Review
 
Date Reviewed: 11/08/2009
nwperformance from unknown
Member Since:
10/30/2009

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Reviews
Placing the order was ok. The problem was only half the order shipped. No indication of back order or other problem. I emailed customer service and got a simple, "sorry, we will ship the other half out" I asked for quick shipping as it was your mistake and I had a deadline to meet. I was told no, but offered a 5 dollar discount. I again asked for fast shipping not a discount, was again told no. I then said to just cancel the order and was told it was too late to do so, because the item was already processed. No shipping information ever provided on second half. No updates. Item finally arrived on the 28th. Not my idea of a good first time order with your company and not what I would call good customer service. It is unlikely I will do business with TheNerds.net again and will not recommend the store. Overall Rating
2 Star Review
 
Date Reviewed: 11/08/2009
lynnelarson from unknown
Member Since:
10/23/2009

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Reviews
Great product....second time I've ordered it, and great service with TheNerds.net. Thank you. Overall Rating
5 Star Review
 
Date Reviewed: 11/08/2009
mtodd from unknown
Member Since:
10/23/2009

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Reviews
Order arrived in swift time and in new condition. However, customer service gentleman was a bit abrupt with me on phone, and this may be my fault but the address was not complete. It should have included "USGS" and "Mail Stop 935". I was lucky to get it. Overall Rating
4 Star Review
 
Date Reviewed: 11/08/2009
neil from unknown
Member Since:
10/23/2009

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Reviews
Ordering was easy and I got my printer in two days! Overall Rating
5 Star Review
 
Date Reviewed: 11/08/2009
harryo0402 from unknown
Member Since:
10/23/2009

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Reviews
fast shipping well packaged excellent communication quality product excellent price Overall Rating
5 Star Review
 
Date Reviewed: 11/08/2009
mvsu from unknown
Member Since:
10/23/2009

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Reviews
I think it is a good product, it is not working for me. I am going to have to return it. Overall Rating
5 Star Review
 
Date Reviewed: 11/08/2009
gerald.robinson from unknown
Member Since:
10/23/2009

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Reviews
Good price for an odd hdd. On time. Overall Rating
5 Star Review
 
Date Reviewed: 11/07/2009
WHIDC from unknown
Member Since:
10/22/2009

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Reviews
Toner was cheaper than other sites and delivered very quickly Overall Rating
5 Star Review
 
Date Reviewed: 11/07/2009
NancyDee1940 from unknown
Member Since:
10/22/2009

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Reviews
Unbelievably, my order arrived today, just one day after placing the order. The price of the item was the best I could find anywhere. I would rate this an excellent experience and I will definitely shop with The Nerds again. Overall Rating
5 Star Review
 
Date Reviewed: 11/07/2009
racarella from unknown
Member Since:
09/15/2009

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Reviews
Excellent to do business with! Overall Rating
5 Star Review
 
Date Reviewed: 11/06/2009
ljmm3 from unknown
Member Since:
10/21/2009

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Reviews
Fast Shipping, good prices Overall Rating
5 Star Review
 
Date Reviewed: 11/06/2009
dinkeljames from unknown
Member Since:
10/21/2009

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Reviews
iam very very happy with it all Overall Rating
5 Star Review
 
Date Reviewed: 11/06/2009
lyndel from unknown
Member Since:
10/21/2009

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Reviews
Fast delivery after the order - that is gret service! There were a number of items on the website that were marked out of stock, made it a little more difficult to find just what I wanted. Checkout was smooth and easy. Overall Rating
5 Star Review
 
Date Reviewed: 11/06/2009
curtmarkley from unknown
Member Since:
10/21/2009

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Reviews
Great communication, extremely fast shipping, and the best price. This was my first purchase from TheNerds.net, but will not be my last. Overall Rating
5 Star Review
 
Date Reviewed: 11/06/2009
audiologyassociatesofarlington from unknown
Member Since:
10/13/2009

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Reviews
When I called customer service to inquire about a detail on the payment of the order, the agent was a real jerk. His attitude was terrible. I definitely was an inconvenience to him. Probably won't do business with this company again. I prefer to pay more for great customer service. Thanks. Overall Rating
4 Star Review
 
Date Reviewed: 11/06/2009
spmansfield from unknown
Member Since:
10/21/2009

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Reviews
Fast Shipping Excellent Service Overall Rating
5 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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