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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 2 7 188
Neutral (3) 1 2 12
Negative (1 or 2) 1 1 21
Total Reviews 4 10 221
Avg Rating 3.5 Star Review
3.50
4 Star Review
4.20
4.5 Star Review
4.33
Address: SDFBV
Buffalo Grove, IL 60089, - US
Website: http://www.thetwistergroup.com
Business Hours: n/a
Sales Phone: n/a
Service Phone: n/a
Sales Email: sales@thetwistergroup.com
Cust Service Email: support@thetwistergroup.com

TheTwisterGroup.com

http://www.thetwistergroup.com


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Date Reviewed: 10/27/2009
rogerferris from unknown
Member Since:
11/19/2006

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Reviews
Considerably lower price for this item than from any other seller (even after adding the comparatively higher shipping charge). Item was initially listed as out of stock, but their Web site provided a method to request notification. I was notified in a few days that it was back in stock. Very easy ordering. Regular shipping was extremely fast via FedEx. Overall, I'm very satisfied. Overall Rating
5 Star Review
 
Date Reviewed: 10/19/2009
iic from TX
Member Since:
10/19/2009

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Reviews
I received a defective item which thetwistergroup.com refused to provide a full refund. Not only did they state “There will be no 100% refund…”, but it would also definitely “…not be immediate.” Furthermore, they suggested I “take it up directly with the manufacturer…” or follow their policy and they would graciously get back to me in a few days. How’s that for customer service award of the year? This place is cheap, but they have an atrocious return policy. This rinky-dink internet store validates ripping off customers because their posted policy clearly states you will be ripped off if you are unsatisfied with your purchase. Caveat emptor indeed. If you don’t believe it, check their policy yourself. Ask yourself do I really want to shop here? Pray you receive exactly what you order and in working condition. Because if you’re not satisfied with your purchase, quite frankly, you’re hosed. Overall Rating
1 Star Review
 
Date Reviewed: 10/17/2009
mhpeck6862 from unknown
Member Since:
10/01/2009

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Reviews
Shipping seems a bit high but the unit price is low so that makes up for it. We will see how the delivery side goes. Overall Rating
3 Star Review
 
Date Reviewed: 09/11/2009
jbraan from CA
Member Since:
09/11/2009

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Reviews
This is the first time I have used Twister, I would definately use Twister again. I have already referred a couple friends. Overall Rating
5 Star Review
 
Date Reviewed: 07/28/2009
pmoor from CA
Member Since:
07/28/2009

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Reviews
Great price, incredibly fast shipping. Overall Rating
5 Star Review
 
Date Reviewed: 06/24/2009
jerryttt from CA
Member Since:
06/24/2009

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Reviews
Very fast shipping and item as described. Overall Rating
5 Star Review
 
Date Reviewed: 06/24/2009
slsinger1 from CA
Member Since:
06/24/2009

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Reviews
Amazing service and the best price online for what I purchased. I received my merchandise the next day via FedEx overnight delivery and only selected/paid for ground shipping. Overall Rating
5 Star Review
 
Date Reviewed: 06/16/2009
eugenechi from TX
Member Since:
12/13/2003

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Reviews
Very good order processing experience Overall Rating
5 Star Review
 
Date Reviewed: 05/27/2009
cantina1 from unknown
Member Since:
05/27/2009

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Reviews
Wow, that was fast! Great price, too! Overall Rating
5 Star Review
 
Date Reviewed: 05/20/2009
Wildturkey321 from unknown
Member Since:
05/04/2009

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Reviews
Your survey is a pain. I filled out what is required and it still won't let me submit it. Overall Rating
3 Star Review
 
Date Reviewed: 05/06/2009
rockymtngirl from CO
Member Since:
03/11/2005

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Reviews
This is the 2nd purchase that I have made for the company using the Twister Group. I like their user friendly web-site and their unbeatable prices. Overall Rating
5 Star Review
 
Date Reviewed: 04/17/2009
tauneutrino from OH
Member Since:
02/21/2008

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Reviews
Easy transaction. Goods exactly as decribed and shipping time was reasonable. WOuld do business again. Overall Rating
5 Star Review
 
Date Reviewed: 04/16/2009
rharris69 from CA
Member Since:
04/16/2009

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Reviews
Extremely quick. Overall Rating
5 Star Review
 
Date Reviewed: 03/29/2009
myhouse329 from unknown
Member Since:
03/19/2009

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Reviews
AFTER SHOPPING AROUND, THE TWISTER GROUP HAS THE BEST PRICE FOR THE PRODUCT I WAS LOOKING FOR. Overall Rating
5 Star Review
 
Date Reviewed: 03/29/2009
don.patterson14 from unknown
Member Since:
03/13/2009

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Reviews
good website - very easy to navigate - very friendly Overall Rating
5 Star Review
 
Date Reviewed: 03/18/2009
jleonard from unknown
Member Since:
03/03/2009

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Reviews
It would be helpful if you showed the Ship To address in the ordering process. What if I wanted to ship to another location? I shouldn't have to modify my profile to do this with one order. Just a suggestion. Overall Rating
4 Star Review
 
Date Reviewed: 03/05/2009
hotdamnitsaaron from unknown
Member Since:
02/24/2009

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Reviews
Order arrived 1 day faster than expected. Item shipped as sold. Excellent service and delivery. Would recomend to anyone. Overall Rating
5 Star Review
 
Date Reviewed: 02/27/2009
azl205 from MA
Member Since:
02/27/2009

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Reviews
The item does not fit my car. Website needs to provite more info on parts / Item received is for fords , but I have a 2006 factory radio that has different antena connectors.. I was going to request a RMA but It will probably cost more to return it... I guess I have to take the lost.... Overall Rating
3 Star Review
 
Date Reviewed: 02/24/2009
ronwatt from VA
Member Since:
12/14/2005

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Reviews
SMALL ITEMS SHIPPED IN LARGE BOX, MOUNTING HARDWARE LOST IN TRANSIT. Overall Rating
2 Star Review
 
Date Reviewed: 02/18/2009
fester1945 from unknown
Member Since:
01/09/2007

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Reviews
The order came came in two days with Overnight delivery. The updating of order status on the order page was not up to date and thus not very useful. The notification message of shipment was a day late in coming....the package was received at about the same time the message was sent....not very useful when the message is so late. Overall Rating
4 Star Review
 
Date Reviewed: 01/21/2009
jtwiegs from PA
Member Since:
01/12/2009

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Reviews
Purchased a SANUS SYSTEMS PFV59B-01 TV Stand. It arrived quickly, but one look at the box and I knew I was in trouble. The box was beat up, ripped in spots, and had been wrapped in plastic wrap. Upon opening, it was missing the assembly hardware, plastic feet and cable vent pieces. I was able to have Sanus seed me the missing items. There was also a few bruises to some areas of the stand. I got a great price on this stand, but it looks like it went on global shipping excursion. Cannot recommend this merchant for selling me this item. Overall Rating
2 Star Review
 
Date Reviewed: 01/20/2009
idfan2 from unknown
Member Since:
01/07/2009

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Reviews
Easy to place and prompt delivery, received as promised Overall Rating
5 Star Review
 
Date Reviewed: 01/14/2009
valkat from NY
Member Since:
01/14/2009

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Reviews
Best deal on Bello TV stands online. Very inexpensive FEDEX shipping too. Item arrived extremely fast and in excellent condition. Overall Rating
5 Star Review
 
Date Reviewed: 12/23/2008
Bob1320 from PA
Member Since:
12/23/2008

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Reviews
This merchant is runnning a scam on shipping! When you order UPS 2-day shipping, they charge for UPS 2-day shipping, but ship by UPS Ground if it can get there in 2 days. They refuse to reimburse for the difference in shipping, stating that it got there in 2 days and that's too bad. Overall Rating
1 Star Review
 
Date Reviewed: 12/21/2008
Chameleon5of6 from MI
Member Since:
12/21/2008

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Reviews
I should add that it actually only took 5 days for my shipment to arrive because the order date was on a Sunday. So let me tell ya a story...The original FedEx arrival time was going to be too close to Christmas so I told myself, I can wait to install my wife's LCD TV on the wall with the mount from TheTwisterGroup.com after the holidays, wrong! Santa got on his elves, and of course with the help of some red nose reindeer they made it through all this blowing and drifting snow! Merry Christmas to all the elves and the great people who made it so! Thank you TheTwisterGroup.com, and you FedEx and support staff for making this a thankful Christmas! Merry Christmas to all, and to all a good night! Overall Rating
5 Star Review
 
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