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I'M SHOPPING FOR IN All Products Appliances Auto Parts Babies & Kids Books Cameras Clothing Computers Electronics Flowers & Gifts Furniture Grocery & Gourmet Health & Beauty Indoor Living Industrial Supply Jewelry & Watches Magazines Movies Music Musical Instruments Office Outdoor Living Software Sporting Goods Toys Video Games

Date Reviewed: 12/10/2008
vanop from unknown Member Since: 12/01/2008 View Member's: Reviews	Awesome!!! Super fast delivery. Will use them again.	Overall Rating
Date Reviewed: 12/09/2008
forests from MD Member Since: 02/02/2007 View Member's: Reviews	Great pricing, same product, fast shipping. Cumbersome process to leave feedback. I came close to blowing it off.	Overall Rating
Date Reviewed: 12/05/2008
nitamine from unknown Member Since: 09/25/2008 View Member's: Reviews	Good	Overall Rating
Date Reviewed: 12/03/2008
mkong01 from NY Member Since: 03/12/2004 View Member's: Reviews	I had an excellent shopping experience with this merchant. I received my order confirmation immediately after the order was placed and was notified of when the item had been shipped. Ship time was also very good. Items received as described - brand new. The merchant is recommended. Thanks.	Overall Rating
Date Reviewed: 11/26/2008
jst123 from AR Member Since: 11/17/2008 View Member's: Reviews	Received a defective product and returned it at my cost.Now they say it will be 2 weeks before my paypal account will be credited.It didnt take 2 weeks for them to take my money.It does not take 2 weeks to process a return.It sure didnt take 2 weeks to process my payment and ship me the product.By the way the product is a Uniden Solara vhf marine radio,I ordered 2 they are both a piece of junk.Do not waste your money on this radio or this company.	Overall Rating
Date Reviewed: 11/20/2008
KE7FEH from unknown Member Since: 12/11/2005 View Member's: Reviews	Every dealing I have had with these folks has been the best customer service with any on-line company I have seen in years. Thank you!!	Overall Rating
Date Reviewed: 11/15/2008
1funbabe from unknown Member Since: 11/06/2008 View Member's: Reviews	Wonderful!	Overall Rating
Date Reviewed: 11/13/2008
LesDennison from MT Member Since: 11/13/2008 View Member's: Reviews	There was a discount that was supposed to be taken off when i ordered and it didn't happen that I could tell. The purchase was around 105.00 and with the discount was supposed to be 95-99.00. i don't know if i missed a link or it will be taken off later? could you let me know, i tried to follow up but didn't get an answer. thanks	Overall Rating
Date Reviewed: 11/13/2008
teachk12 from OH Member Since: 11/11/2008 View Member's: Reviews	Thank you for answering my questions in a timely fashion, and taking care of my order so professionally. Now if the product is as good as the service I received from thetwistergroup, I will be in great shape. Thank you for the ease of ordering and prompt shipping.I have already recommended you to others.Thanks again!	Overall Rating
Date Reviewed: 11/12/2008
Lightning_ from unknown Member Since: 11/03/2008 View Member's: Reviews	Great company. I don't have any complaints. I would buy from again.	Overall Rating
Date Reviewed: 11/10/2008
chuck.hensley from unknown Member Since: 10/30/2008 View Member's: Reviews	Order was received in great condition and not long after it was ordered. Good Job.	Overall Rating
Date Reviewed: 11/08/2008
maeloracing24 from unknown Member Since: 10/23/2008 View Member's: Reviews	excellent transation	Overall Rating
Date Reviewed: 11/04/2008
dgrillo from VA Member Since: 11/04/2008 View Member's: Reviews	Great experience and I shop on the internet alot.	Overall Rating
Date Reviewed: 10/31/2008
gr8r2b from unknown Member Since: 10/22/2008 View Member's: Reviews	good	Overall Rating
Date Reviewed: 10/27/2008
gohmes from unknown Member Since: 10/14/2008 View Member's: Reviews	na	Overall Rating
Date Reviewed: 10/13/2008
mendoza_adriana from CA Member Since: 10/13/2008 View Member's: Reviews	Received purchases on time, as was promised. Overall, a positive experience.	Overall Rating
Date Reviewed: 09/25/2008
ricardoc from NY Member Since: 03/15/2005 View Member's: Reviews	Highly recommended. Best price and next day delivery with their normal ground shipping (Fedex). This company will be my first choice in the future	Overall Rating
Date Reviewed: 09/24/2008
bigdancingbear from OH Member Since: 09/24/2008 View Member's: Reviews	I AM AMAZED!!! I ordered my AT&T cordless phone on a Tuesday which needed to arrive by Thursday via UPS 2-day and believe it or not, I received my new cordless phone a DAY EARLY!!! Thank you Twister Group, you have a customer for LIFE!!! Sincerely, Bradford Stroup, Cincinnati, OH	Overall Rating
Date Reviewed: 09/22/2008
randycoxsd from CA Member Since: 09/22/2008 View Member's: Reviews	I ordered a PA system that was defective. The Twister Group's own website spells out their return policy as: NOT REFUNDABLE ITEMS: * Shipping cost, wire transfer fees, customs and brokerage costs. I received a return authorization number with instructions that included paying for shipment of the returned product. I haven't shipped the item back yet, but I gave the Twister Group a poor review at the Google Checkout site for this policy. Then I received this email from The Twister Group: "Thanks for your order with The Twister Group. We usually do not charge for shipping replacement. But since you decide to bash us in your feedback, we?ll do exactly as you stated: you will have to pay for return shipping. Unless, of course, that feedback is removed. As it is not our fault that factory sealed item happened to be defective. Sincerely, Customer Support The Twister Group support@thetwistergroup.com" Is that a threat? Is that how The Twister Group does business?	Overall Rating
Date Reviewed: 09/17/2008
Corrado1 from NE Member Since: 09/17/2008 View Member's: Reviews	I placed my order for a Blue Parrot B250 headset on Friday night (9/12/08) and as they said orders are not shipped on weekends so it went out on Monday the 15th via FedEx 3 day shipping, my expected date of delivery was the 18th and to my surprise when I got home today my package was here a day early! Very satisfied with Twister Groups prices and prompt shipping, no problems what so ever, looking forward to doing business with them again! Great job guys!!	Overall Rating
Date Reviewed: 09/08/2008
SensibleCustomer from NY Member Since: 09/08/2008 View Member's: Reviews	Absolutely the worst customer service that I have experienced in 14 years of internet purchases. Having complained about non-delivery, thetwistergroup "service" group (and I use the term very loosely) sent the following comments via email. 1)"If you prefer not to deal with (shippers deleted) you could just let us know. We'd provide you with the addresses of our warehouses where packages were shipped from and you could fly there to pick up your order." 2) "Are you suggesting that (shippers deleted)lost the package? Or you demand signature of delivery without paying for it?" Having been ranted at by this vendor, I advised them that I would follow-up with the shipping company rather than "bother" thetwistergroup further. I received: 3) "So should we not to request tracers with (shipping company) and just add your information to all fraudulent databases and blogs as soon as any negative publicity ofthis issue (on our company instead of shipping company) is found?" Buyer beware...	Overall Rating
Date Reviewed: 08/29/2008
micah from unknown Member Since: 07/31/2008 View Member's: Reviews	Good overall experience. Would have liked to talk to a representative live online or on the phone to discuss my order and shipping.. But still a great experience. When the item was received it was DOA. Ended up buying a normal caller ID phone from wal-mart to fix the problem	Overall Rating
Date Reviewed: 08/29/2008
dan2nd from NV Member Since: 09/01/2002 View Member's: Reviews	Good communication and very good price.	Overall Rating
Date Reviewed: 08/22/2008
Nate916 from CA Member Since: 08/22/2008 View Member's: Reviews	The return fee is a bit excessive @ 20% There are several companies who do not charge a restocking fee. Customer service was very rude. On the website they make you agree to terms in order to proceed with the return process. Otherwise you can't get and RMA. To many good companies out there to hassle with this one.	Overall Rating
Date Reviewed: 07/22/2008
kebapcioglu from unknown Member Since: 07/13/2008 View Member's: Reviews	They did not send my request ??????? And there service is too bad Retailer Response (08/02/2008): This \"request\" was attempted to be paid AMEX for MP3 player to be shipped to Saudi Arabia. Clear fraud case. Ali Kebapcioglu Prince Mohammed St. 2 nd Cross Northern Khobar Al-Khobar, 31952	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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