| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 2 | 6 | 188 |
| Neutral (3) | 1 | 1 | 12 |
| Negative (1 or 2) | 1 | 1 | 21 |
| Total Reviews | 4 | 8 | 221 |
| Avg Rating | 3.50 |
4.25 |
4.33 |
| Address: | SDFBV Buffalo Grove, IL 60089, - US |
|---|---|
| Website: | http://www.thetwistergroup.com |
| Business Hours: | n/a |
| Sales Phone: | n/a |
| Service Phone: | n/a |
| Sales Email: | sales@thetwistergroup.com |
| Cust Service Email: | support@thetwistergroup.com |
| Date Reviewed: 01/09/2008 | ||
|
Mark430 from unknown Member Since: 12/24/2007 View Member's: Reviews |
Easy site to navigate and use, wish all sites were this easy... Thanks:) |
Overall Rating |
| Date Reviewed: 12/28/2007 | ||
|
smarmande from LA Member Since: 12/28/2007 View Member's: Reviews |
Bait & Switch! Purchased unit online for a price of $228.12 on 12/27/07 at 2:16PM. Received email notice the unit is sold out on 12/28/07 at 12:41PM. Received email notice the unit is now available on 12/28/07 at 1:58PM for a price of $469.12. They don't even have a phone # where they can be contacted. I would never do business with The Twister Group. The Twister Group is very unethical!!!!!! |
Overall Rating |
| Date Reviewed: 12/20/2007 | ||
|
adamf663 from unknown Member Since: 12/09/2005 View Member's: Reviews |
(Edited January 21st by adamf663) BEWARE!! They have inaccurate listing headings and don't care if they ship you the wrong item. The header clearly stated cannon pixma mx700 and I received an mx300 instead. They refused to correct the error and I was still waiting for a refund two weeks after they received the returned printer. They said they are not going to refund all my money, and insist on restocking fees. They said several times that they sent the correct printer by SKU and that they take no responsibility whatsoever for the error in the listing's header line. I filed complaints with the FTC, their local BBB, and paypal. Paypal refunded my money, all of it. They then attempted to commit extortion saying that I agreed to say nothing negative about them in return for the refund. I told them I wouldn’t lie for them and they turned to collection a figure greater than the original purchase!
Since my complaint about twister group, I've started getting several pornographic spams a day. Retailer Response (01/05/2008): Complete misrepresentation. The item model number was exactly what was received. We organized a return at no cost and then issued a full refund even though PayPal rejected buyer\\\'s dispute. Nothing was refunded by PayPal, we issued a refund. Timeline: order placed on 12/13/07, delivered on 12/14/07 (we were rated poorly for slow delivery!), prepaid return tag was emailed on 12/16/07, return received on 12/22/07, refund was issued on 1/2/08 (consider all holidays between these dates). By posting this comment the buyer is not accepting our gesture to accommodate this return for full refund, and therefore will be held liable for restocking fee and both ways shipping. |
Overall Rating |
| Date Reviewed: 12/17/2007 | ||
|
dadmac from MN Member Since: 12/17/2007 View Member's: Reviews |
I would buy from them again. Delivery was extremely prompt. |
Overall Rating |
| Date Reviewed: 12/15/2007 | ||
|
jekw1re from unknown Member Since: 12/06/2007 View Member's: Reviews |
fast, accurate,& reliable service with no second thought on returning for more purchases. |
Overall Rating |
| Date Reviewed: 12/11/2007 | ||
|
bestnagi from AZ Member Since: 12/11/2007 View Member's: Reviews |
Amazing service and fast delivery. Thanks a lot! |
Overall Rating |
| Date Reviewed: 12/07/2007 | ||
|
wcmaresh from unknown Member Since: 11/27/2007 View Member's: Reviews |
Don't know yet, this is my first order. If my order comes without a hitch it will have been a pleasure ordering from your sight. |
Overall Rating |
| Date Reviewed: 12/01/2007 | ||
|
cherilynnlm from unknown Member Since: 11/22/2007 View Member's: Reviews |
Smooth transaction process and quick delivery. Will definitely use The Twister Group again. |
Overall Rating |
| Date Reviewed: 11/29/2007 | ||
|
mikomazki4 from unknown Member Since: 11/20/2007 View Member's: Reviews |
I don't know because I have not received item yet. I had to use my P O Box, and this is the problem that I did not receive the item on time. I ordered Panasonic Skype ready phone, and the price was less than about $100 from Skype on line store! |
Overall Rating |
| Date Reviewed: 11/29/2007 | ||
|
tmay from unknown Member Since: 11/20/2007 View Member's: Reviews |
When I received the order, I determined I had received a DC Adapter. I was trying to order an AC adapter. I don't know if the problem was with TWG or with the search engine, which didn't bring up the site I requested. I haven't been back to TWG to see how they represent the item on their website. If they clearly say it is a DC adapter, then the mistake was mine; but I usually catch stuff like that me.
Retailer Response (01/05/2008): Certainly this is DC adapter. The search was for D610 Latitude which is what this adapter for. We shipped the correct item. |
Overall Rating |
| Date Reviewed: 10/22/2007 | ||
|
tmyers2005 from unknown Member Since: 10/01/2007 View Member's: Reviews |
quick and easy. thanks- |
Overall Rating |
| Date Reviewed: 10/22/2007 | ||
|
Kelly242 from unknown Member Since: 10/02/2007 View Member's: Reviews |
Excellent response to my question via email - very timely |
Overall Rating |
| Date Reviewed: 10/16/2007 | ||
|
jhnaurelio from unknown Member Since: 09/20/2007 View Member's: Reviews |
first go around I didn't manage the quick checkout - 2nd time was better. |
Overall Rating |
| Date Reviewed: 09/20/2007 | ||
|
MarcelDucasse2007 from unknown Member Since: 09/07/2007 View Member's: Reviews |
good and fast experience |
Overall Rating |
| Date Reviewed: 09/17/2007 | ||
|
keith_kes from TX Member Since: 06/24/2001 View Member's: Reviews |
Absolutely perfect. Couldn't ask for better |
Overall Rating |
| Date Reviewed: 09/12/2007 | ||
|
LProuty from unknown Member Since: 01/27/2007 View Member's: Reviews |
This is my second order with Twister Group. My first arrived on time with no problems. I love the phone so much, I'm ordering six more! |
Overall Rating |
| Date Reviewed: 09/08/2007 | ||
|
ianlbw from unknown Member Since: 04/17/2006 View Member's: Reviews |
I liked the links to manufacturers' websites for verification of correct model/specifications ordered. |
Overall Rating |
| Date Reviewed: 08/19/2007 | ||
|
jsgpress from unknown Member Since: 08/09/2007 View Member's: Reviews |
I love the prices ...this is the lowest price for the fishing the hot spots pro sd card.. I will gladly recomend you to anyone. this is an awesome map for my ifinder H2o c gps handheld.. |
Overall Rating |
| Date Reviewed: 08/10/2007 | ||
|
nimcdow from unknown Member Since: 01/14/2007 View Member's: Reviews |
Very easy to use web site. Extremely fast shipping. Will not hesitate to buy from again. Thanks alot! |
Overall Rating |
| Date Reviewed: 07/26/2007 | ||
|
kroemer from unknown Member Since: 11/24/2005 View Member's: Reviews |
I read a few bad comments on them, so I was a bit worried. However, they had my item in stock, and shipped it immediately, while keeping me in the loop. A++++ |
Overall Rating |
| Date Reviewed: 07/26/2007 | ||
|
hnaciri from unknown Member Since: 01/19/2007 View Member's: Reviews |
Well, I will have more to say once I receive my product. |
Overall Rating |
| Date Reviewed: 07/12/2007 | ||
|
tddouglas from unknown Member Since: 06/26/2007 View Member's: Reviews |
None yet. |
Overall Rating |
| Date Reviewed: 05/18/2007 | ||
|
startech from unknown Member Since: 05/02/2007 View Member's: Reviews |
it would be benecial to have acontact number to speak with this compny directly ??? is there one |
Overall Rating |
| Date Reviewed: 05/13/2007 | ||
|
proudft from unknown Member Since: 05/04/2007 View Member's: Reviews |
Quick and easy |
Overall Rating |
| Date Reviewed: 04/18/2007 | ||
|
CQHyannis from MA Member Since: 04/18/2007 View Member's: Reviews |
After receiving a stereo that did not have all of the features advertised on TwisterGroup.com's site, I requested a full refund and return authorization. I was told that I would be emailed return instructions "within a week." When I filed a complaint with PayPal because I thought a week an excessive time to wait for return instructions on a falsely advertised item, I was told by a representative of The TwisterGroup.com that their would be no goodwill gestures on their part because of my complaint (a complaint nobody but the buyer and seller could see), and that I would now have to pay full freight to return an item that did not meet the specifications of the item as they described it. Now, the complaint goes public. This is THE WORST online transaction I have ever experienced. BUYER BEWARE! |
Overall Rating |
|
Click here to report a problem or an abuse of our rating system.
|