| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 0 | 0 | 43 |
| Neutral (3) | 0 | 0 | 6 |
| Negative (1 or 2) | 0 | 0 | 2 |
| Total Reviews | 0 | 0 | 51 |
| Avg Rating | Not Rated |
Not Rated |
4.33 |
| Address: | 2160 Gold Street Alviso, CA - US |
|---|---|
| Website: | http://www.TiVo.com |
| Business Hours: | 24 hours a day |
| Sales Phone: | 877-289-8486 |
| Service Phone: | 877-367-8486 |
| Sales Email: | store@tivo.com |
| Cust Service Email: | http://customersupport.tivo.com |
| Date Reviewed: 11/18/2005 | ||
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joelbergvall from CA Member Since: 11/06/2005 View Member's: Reviews |
Two glitches: 1) I have no idea when my shipment will arrive, and i would like to receive a confirmation email confirming my purchase as well as giving me shipping details. 2) I already have Tivo, but I had to call phone sales to understand that if I bought 12 months of subscription it would be converted to 22 months when I register my new Tivo. |
Overall Rating |
| Date Reviewed: 11/16/2005 | ||
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craigjunk from unknown Member Since: 11/06/2005 View Member's: Reviews |
Excellent experience. Could use approximate shipping date before placing order. |
Overall Rating |
| Date Reviewed: 11/16/2005 | ||
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fairytailpoodles from unknown Member Since: 11/07/2005 View Member's: Reviews |
Great |
Overall Rating |
| Date Reviewed: 11/15/2005 | ||
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gsbrparson from unknown Member Since: 11/06/2005 View Member's: Reviews |
The ordering process was easy however I am giving this Tivo box as a gift and I am still uncertain what the activation process will be for the recipiants of the gift. It would be nice if there was an explanation on how to activate the product for the person who is receiving the gift. |
Overall Rating |
| Date Reviewed: 11/15/2005 | ||
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jsemmer from unknown Member Since: 11/06/2005 View Member's: Reviews |
1) I had a difficult time updating the quantity. 2) I didn't understand the shipping and did not have the option of changing it - there was no explanation as to whether it was ground, which carrier, or how long it would take. |
Overall Rating |
| Date Reviewed: 11/15/2005 | ||
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wendycarriere from unknown Member Since: 11/06/2005 View Member's: Reviews |
It was an easy experience. They however, charged my credit card for lifetime enrollement twice...so instead of $299, they charged me $600! They were quick to fix it. Overall, very good experience. |
Overall Rating |
| Date Reviewed: 11/15/2005 | ||
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tivo from unknown Member Since: 11/06/2005 View Member's: Reviews |
Tivo is great! Can I have an iPod? |
Overall Rating |
| Date Reviewed: 11/14/2005 | ||
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hhotelling from unknown Member Since: 11/05/2005 View Member's: Reviews |
Web site was quick and painless to use, and offered an instant rebate (versus a mail-in rebate if you buy in a store). Ordering was easy, everything went smoothly. |
Overall Rating |
| Date Reviewed: 11/14/2005 | ||
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brownrig from unknown Member Since: 11/05/2005 View Member's: Reviews |
after i ordered i recieved no notification of my order, i called to inquire and no one was even able to find me in their system. also on the web they should provide a link to check on the status of your order. |
Overall Rating |
| Date Reviewed: 11/14/2005 | ||
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windogfitz from unknown Member Since: 11/05/2005 View Member's: Reviews |
Very clear and easy to use website. |
Overall Rating |
| Date Reviewed: 11/14/2005 | ||
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MonkeyCookie from unknown Member Since: 11/04/2005 View Member's: Reviews |
The shopping experience was excellent, and went without problems. |
Overall Rating |
| Date Reviewed: 11/14/2005 | ||
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todd_eci from unknown Member Since: 11/05/2005 View Member's: Reviews |
Great experience on line except for shipping info. |
Overall Rating |
| Date Reviewed: 11/14/2005 | ||
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trishma from unknown Member Since: 11/05/2005 View Member's: Reviews |
This site had all the answers to my questions. I was also able to call and talk to a live person when I couldn't find an answer. Excellent site. |
Overall Rating |
| Date Reviewed: 11/14/2005 | ||
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mosher from unknown Member Since: 11/03/2005 View Member's: Reviews |
Thanks Tivo is great. |
Overall Rating |
| Date Reviewed: 11/14/2005 | ||
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laip from unknown Member Since: 11/05/2005 View Member's: Reviews |
Ordering information page was a little finicky -- it'd reset a bunch of the information when I submitted something incorrectly. |
Overall Rating |
| Date Reviewed: 11/13/2005 | ||
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JPaps79 from unknown Member Since: 11/04/2005 View Member's: Reviews |
this was an easy sale! |
Overall Rating |
| Date Reviewed: 11/13/2005 | ||
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bretman from unknown Member Since: 11/04/2005 View Member's: Reviews |
Tivo has been great so far. I just got the box yesterday, and I set everything up in much less time than stated in the instructions. However, I need a usb wireless network adapter, and the ones that are listed as compatible are not the same ones that are for sale at the site. The (very brief) description of the product does state that it is compatible with my Tivo box, so I can only hope that this information is correct. |
Overall Rating |
| Date Reviewed: 11/12/2005 | ||
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mballest from unknown Member Since: 11/03/2005 View Member's: Reviews |
I would have liked to know an estimate as to when to expect my product . There are no details about this on the confirmation purchase sheet. I did get a tracking number through email after I purchased it. However, it would have been nice to know before the purchase was made because the Tivo I purchased was for someone as a gift. |
Overall Rating |
| Date Reviewed: 11/07/2005 | ||
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dee_hutchison from unknown Member Since: 11/07/2005 View Member's: Reviews |
Everything went so quickly and easily that if it specifically told me when I'd be getting the part I ordered, then I missed it and couldn't step back. But even so, VERY EASY SITE TO USE! |
Overall Rating |
| Date Reviewed: 11/07/2005 | ||
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beef22 from unknown Member Since: 11/07/2005 View Member's: Reviews |
easy to use website. straight forward process. |
Overall Rating |
| Date Reviewed: 11/07/2005 | ||
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naggeneen from unknown Member Since: 11/07/2005 View Member's: Reviews |
Didn't understand the shipping charge. It was higher than my actual purchase and didn't give me any indication of how my item would be shipped. It would be nice to have some shipping options for faster delivery. |
Overall Rating |
| Date Reviewed: 11/07/2005 | ||
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heckman from unknown Member Since: 11/07/2005 View Member's: Reviews |
Well organized, clear website. |
Overall Rating |
| Date Reviewed: 11/07/2005 | ||
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p.vinopal from unknown Member Since: 11/07/2005 View Member's: Reviews |
I have alwasy had a good experience dealing with TIVO |
Overall Rating |
| Date Reviewed: 11/07/2005 | ||
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blstiles from unknown Member Since: 11/07/2005 View Member's: Reviews |
I would have like to purchased a life time subscription, but the offer isonly for 1 year. How do I change the subscription to life time? |
Overall Rating |
| Date Reviewed: 11/07/2005 | ||
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james.oneil from unknown Member Since: 11/07/2005 View Member's: Reviews |
Overall a pleasant experience |
Overall Rating |
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