Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 0 | 0 | 1465 |
| Neutral (3) | 0 | 0 | 46 |
| Negative (1 or 2) | 0 | 0 | 37 |
| Total Reviews | 0 | 0 | 1548 |
| Avg Rating | Not Rated |
Not Rated |
 4.69 |
| Address: | 4170 W. Harmon Ave. #4 Las Vegas, NV 89103 - US |
|---|---|
| Website: | http://www.toolup.com |
| Business Hours: | 8am - 5pm |
| Sales Phone: | 800654-8003 |
| Service Phone: | 800654-8003 |
| Sales Email: | help@toolup.com |
| Cust Service Email: | help@toolup.com |
| Date Reviewed: 05/18/2011 | ||
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ivarsr from NY Member Since: 05/18/2011 View Member's: Reviews |
Bad customer service!!!! Not friendly and i would say, if your item will be 2-4 weeks late, other than that items well packed and 3 weeks late. I have 2 weeks passed and no delivery. I decided to make a phone call. I have asked for CUSTIOMER SEVICE, but got RICKY( worst customer service guy ever)!!!!! Then i called second time and asked for better person to handle my issue and Ricky said that Nick would be right person to talk to. Ricky transfered me to Nick and i got to voice-mail, where he (Nick) clearly states that he does not listen to voice mail. Second time i called Ricky offered me to email guy who does not listed voice mail. So SAD!!! When I asked Ricky what is his position in company he responded as he is "MESSENGER"!!! I asked is there any better person who handle customer service, he said NO. NO, NO So here are conclusion- if you are in no rush and can wait for items 3-5 weeks |
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| Date Reviewed: 03/25/2011 | ||
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billyalice from unknown Member Since: 04/14/2009 View Member's: Reviews |
very complete website. |
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| Date Reviewed: 03/25/2011 | ||
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ianush from unknown Member Since: 03/01/2010 View Member's: Reviews |
very good servace. i will order again |
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| Date Reviewed: 03/25/2011 | ||
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patnkat3 from unknown Member Since: 03/11/2010 View Member's: Reviews |
ok nice site i will cancel this order if it doesn't let me see the receipt |
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| Date Reviewed: 03/25/2011 | ||
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genmac from unknown Member Since: 03/02/2010 View Member's: Reviews |
could not find my part until I came to tool up. Next time I will go to toolup first. thank you |
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| Date Reviewed: 03/25/2011 | ||
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flexcom.intl from unknown Member Since: 03/08/2010 View Member's: Reviews |
It was kind of easy doing the payment. |
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| Date Reviewed: 03/25/2011 | ||
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jww100 from unknown Member Since: 03/01/2010 View Member's: Reviews |
Easy to order |
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| Date Reviewed: 03/25/2011 | ||
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kmfgoldelec from unknown Member Since: 03/02/2010 View Member's: Reviews |
Fast and quick...thanks!! |
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| Date Reviewed: 03/25/2011 | ||
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lienekem from unknown Member Since: 03/04/2010 View Member's: Reviews |
Good web site. |
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| Date Reviewed: 03/21/2011 | ||
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rabbitdog from OH Member Since: 03/21/2011 View Member's: Reviews |
Placed an order 4 days ago. Tried to track it on the web site but site does not recognize me unless I completely reregister each time I try to log on, then it says I have no orders. So at this point I have no idea of the status of my order or if it has been lost. Pricegrabber won't take this comment if I don't have a valid order number so hopefully I can tell that I do have a order if this comment is accepted. |
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| Date Reviewed: 03/12/2011 | ||
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johnrad2251 from unknown Member Since: 02/13/2009 View Member's: Reviews |
GREAT SHOPPING PLACE FOR TOOLS, THANK YOU GREAT EXPERIENCE.... |
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| Date Reviewed: 02/16/2011 | ||
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smithgordonm from unknown Member Since: 09/29/2009 View Member's: Reviews |
Excellent website, very easy to use |
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| Date Reviewed: 02/12/2011 | ||
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kkinkela from NJ Member Since: 05/23/2008 View Member's: Reviews |
Good Website - Quick Purchase - Best Price |
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| Date Reviewed: 12/15/2010 | ||
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brad from unknown Member Since: 05/19/2009 View Member's: Reviews |
Been ordering for a long time from these guys. They're GREAT. NEVER a problem. Never a delay. Don't heve to worry or monitor order. I just Order and Receive !!! |
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| Date Reviewed: 11/29/2010 | ||
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tfromholt from unknown Member Since: 02/23/2006 View Member's: Reviews |
Have purchased from before and had a good experience. |
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| Date Reviewed: 11/15/2010 | ||
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mrtesch from unknown Member Since: 10/22/2007 View Member's: Reviews |
I FIND THE COMPANY VERY EASY TO DO BUSSINESS WITH. THANK YOU FOR THE GOOD SERVICE. MICHAEL TESCH |
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| Date Reviewed: 10/22/2010 | ||
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dave from unknown Member Since: 05/01/2009 View Member's: Reviews |
So far, very easy website to navigate, and prices seem very reasonable |
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| Date Reviewed: 10/20/2010 | ||
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sgoodley from unknown Member Since: 09/02/2008 View Member's: Reviews |
Have ordered from this Merchant before. They are very reliable, ship when they say they will, keep tons of inventory and provide excellent customer service. Their prices are very competitive as well. |
Overall Rating
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| Date Reviewed: 10/18/2010 | ||
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info from unknown Member Since: 10/02/2010 View Member's: Reviews |
very easy to order |
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| Date Reviewed: 10/17/2010 | ||
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charles.maulick from unknown Member Since: 10/01/2010 View Member's: Reviews |
very easy to use |
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| Date Reviewed: 10/16/2010 | ||
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gt_boyer from unknown Member Since: 09/30/2010 View Member's: Reviews |
websight was easy to navigate |
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| Date Reviewed: 10/15/2010 | ||
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storybookcooks from unknown Member Since: 09/29/2010 View Member's: Reviews |
I could not find this item anywhere else but here. Thanks |
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| Date Reviewed: 10/11/2010 | ||
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dips from unknown Member Since: 09/29/2010 View Member's: Reviews |
This is the 2nd time in dealing with this merchant and I was completely satisfied with the promtness and accuracy of my order. I will purchase from this company again. |
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| Date Reviewed: 10/08/2010 | ||
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andrewpeake1 from unknown Member Since: 09/22/2010 View Member's: Reviews |
shipping costs were a bit steep |
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| Date Reviewed: 10/06/2010 | ||
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schaich3 from unknown Member Since: 09/26/2010 View Member's: Reviews |
First time ordering from this supplier |
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