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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 0 0 1465
Neutral (3) 0 0 46
Negative (1 or 2) 0 0 37
Total Reviews 0 0 1548
Avg Rating Not Rated
Not Rated
4.5 Star Review
4.69
Address: 4170 W. Harmon Ave. #4
Las Vegas, NV 89103 - US
Website: http://www.toolup.com
Business Hours: 8am - 5pm
Sales Phone: 800654-8003
Service Phone: 800654-8003
Sales Email: help@toolup.com
Cust Service Email: help@toolup.com

Toolup.com

http://www.toolup.com

With PriceGrabber Since 06/08/2004


Sort Reviews by: Date Rating
Date Reviewed: 06/27/2004
ddougb from CA
Member Since:
05/11/2004

View Member's:
Reviews
The first purchase page is not intuitive and requires some thinking about whether or not one needs to put their name in and if they take other than PO's for purchasing product. Also the shipping mode defaults to the most expensive mode, overnite air early delivery, and if one is not alert one could end up with a very expensive shipping bill. Both of these cost you a 4 or 5 rating. Overall Rating
3 Star Review
 
Date Reviewed: 06/30/2004
JPCONSTRUCTION from MI
Member Since:
06/30/2004

View Member's:
Reviews
Toolup.com went the extra mile when they shipped an item past their shipping closing time so that I could get my job done on time. I even received my Greenlee Bender a day earlier than expected. Good service/prices Overall Rating
5 Star Review
 
Date Reviewed: 07/02/2004
fincht from unknown
Member Since:
07/02/2004

View Member's:
Reviews
Overall, the shopping experience was good. I like how the site shows most of the details that were listed at the DEWALT site. This helped me to quickly compare items and then feel confident that I had purchased the right ones - the ones that had exactly the features I was looking for. The one low point to the Toolup site was that there were some minor web page errors, some icons never loaded (including the button titled "Evaluation" used to enter this survey), and the web pages for some particular tools loaded very slowly every time while others would always load quickly. Compared to most sites I go to frequently, this site seemed slower. But, then again, it could just be that the Internet is slow right now. Another low point to the site is that the links to enlarge the view of parts do not in fact enlarge the view of the parts: they just put the same-sized small picture on a different place on the screen. Not helpful. I like to be able to view the detail of products. Anyway, Overall Rating
4 Star Review
 
Date Reviewed: 07/06/2004
khill from unknown
Member Since:
06/25/2004

View Member's:
Reviews
East to search. Quick and fast. Lots of stuff to order from. They were quick and easy. And their stock system was correct. My order shipped the very same day when I ordered before 11am, just like their website said it would.They were quick and easy. And their stock system was correct. My order shipped the very same day when I ordered before 11am, just like their website said it would. Overall Rating
5 Star Review
 
Date Reviewed: 07/08/2004
markd48 from OH
Member Since:
07/08/2004

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Reviews
I found the mdse easily and it was competitively priced. Overall Rating
5 Star Review
 
Date Reviewed: 07/09/2004
cowslip12 from CA
Member Since:
06/28/2004

View Member's:
Reviews
I would really like other shipping options. UPS has lost to many packages and there seems to be some confusion at UPS as to who their real customer is. I would vastly prefer FED-EX even if they cost more. I have pretty much suspended doing business with any vendor who insists on using UPS exclusivly. Overall Rating
5 Star Review
 
Date Reviewed: 07/18/2004
merrpd220 from IN
Member Since:
07/18/2004

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Reviews
The price was right. The free shipping is an added bonus that most sites don't offer. I will definitely check this site first next time. Smooth, easy to use site is also a plus. Overall Rating
5 Star Review
 
Date Reviewed: 07/19/2004
garyndeb from NY
Member Since:
07/07/2004

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Reviews
THE BEST PRICE AROUND!! GREAT SERVICE Overall Rating
5 Star Review
 
Date Reviewed: 07/26/2004
jeffhartman from MD
Member Since:
07/26/2004

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Reviews
easy, but I had to go elsewhere to get a good product discription Overall Rating
4 Star Review
 
Date Reviewed: 08/06/2004
dlangtitan from unknown
Member Since:
08/06/2004

View Member's:
Reviews
No complaints other than not being able to see shipping cost. Overall Rating
4 Star Review
 
Date Reviewed: 08/09/2004
islander from WA
Member Since:
07/29/2004

View Member's:
Reviews
I am very happy on the result of my order for this product. I will definately shop from toolup again in the future. I rate this evaluation above excellent for their customer service. Overall Rating
4 Star Review
 
Date Reviewed: 08/16/2004
rccola from WA
Member Since:
08/05/2004

View Member's:
Reviews
Web site was a little crude but it worked. I got the product anyway. The post-order service was great, full email invoice and tracking #, plus it arrived swiftly. Overall Rating
5 Star Review
 
Date Reviewed: 08/23/2004
james.callan from unknown
Member Since:
08/11/2004

View Member's:
Reviews
Good selection, well designed site, easy to navigate. Bookmarked now. Overall Rating
4 Star Review
 
Date Reviewed: 08/28/2004
fatherdog from CA
Member Since:
08/14/2004

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Reviews
it was ok Overall Rating
3 Star Review
 
Date Reviewed: 09/02/2004
jmreed from TX
Member Since:
09/02/2004

View Member's:
Reviews
it would be better if you would insert your customer's e-mail address off the order form so the customer doesn't have to enter it just to complete your survey. Overall Rating
4 Star Review
 
Date Reviewed: 09/03/2004
mmalof from VA
Member Since:
08/23/2004

View Member's:
Reviews
Very clear and concise web site. Great product overview, excellent pricing, easy to navigate and order merchandise. The product arrived in short order, in top notch condition and performed as designed. Overall Rating
5 Star Review
 
Date Reviewed: 09/04/2004
JFouls1141 from unknown
Member Since:
08/24/2004

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Reviews
Fast and Easy Overall Rating
5 Star Review
 
Date Reviewed: 09/12/2004
rpekor from PA
Member Since:
09/01/2004

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Reviews
very good experience Overall Rating
4 Star Review
 
Date Reviewed: 09/17/2004
yoopergal13 from MI
Member Since:
09/17/2004

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Reviews
I enjoyed the process... you offer a great service, thank you. Overall Rating
5 Star Review
 
Date Reviewed: 09/21/2004
frances.wright from PA
Member Since:
09/21/2004

View Member's:
Reviews
First time to use your website - easy ordering. Overall Rating
5 Star Review
 
Date Reviewed: 09/24/2004
melhay from TX
Member Since:
09/24/2004

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Reviews
na Overall Rating
5 Star Review
 
Date Reviewed: 09/28/2004
dkozy55 from CT
Member Since:
09/15/2004

View Member's:
Reviews
Both the web site and a call to customer service were a pleasant experience. Will continue to do business with this vendor. Overall Rating
5 Star Review
 
Date Reviewed: 10/17/2004
rcosborn from CA
Member Since:
10/03/2004

View Member's:
Reviews
The only problem was the $10 fee for an order under $70.00. I feel the notice was not large enough to notice. I was not aware of this charge until after payment was sent. Other than that, my experience was good. Overall Rating
4 Star Review
 
Date Reviewed: 10/19/2004
gkulhanek from NE
Member Since:
10/08/2004

View Member's:
Reviews
easy to use their site to find what i was looking for and the price was very competive. thanks. Overall Rating
5 Star Review
 
Date Reviewed: 10/25/2004
TADW from MI
Member Since:
10/12/2004

View Member's:
Reviews
It would be much better if Tool-up would be more account friendly. I have ordered twice and needed assistance both times so far. Overall Rating
4 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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