Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 0 | 0 | 0 |
| Neutral (3) | 0 | 0 | 0 |
| Negative (1 or 2) | 0 | 0 | 1 |
| Total Reviews | 0 | 0 | 1 |
| Avg Rating | Not Rated |
Not Rated |
 1.00 |
| Address: | 385 S. Lemon Ave. #E250 Walnut, 91789 - US |
|---|---|
| Website: | http://www.tscpets.com |
| Business Hours: | 8AM-4PM PST |
| Sales Phone: | 888-286-2347EXT1 |
| Service Phone: | 888-286-2347EXT1 |
| Sales Email: | sales@tscpets.com |
| Cust Service Email: | service@tscpets.com |
| Date Reviewed: 12/12/2010 | ||
|
IrritatedShopaholic from CA Member Since: 12/12/2010 View Member's: Reviews |
I purchased two items from TSC Pets.com. One item arrived as ordered. The other item, a fluorescent tube in a plastic holder, was not sent. In its place, TSC Pets substituted (without my permission) a crummy little black flashlight. The flashlight did not work. TSC Pets' customer service was very slow to respond and, only after numerous email and phone contacts, did they issue a Return Merchandise Authorization. After they received the product, did they credit me properly? No! They charged me a 15% restocking fee -- this on top of the return shipping I had to pay. So, now I've paid $5.83 for NOTHING! Thanks for NOTHING TSC-Pets. |
Overall Rating
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