| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 1 | 5 | 102 |
| Neutral (3) | 0 | 0 | 2 |
| Negative (1 or 2) | 0 | 1 | 31 |
| Total Reviews | 1 | 6 | 135 |
| Avg Rating | 4.00 |
4.00 |
3.81 |
| Address: | 2315 S. SEPULVEDA BLVD Los Angeles, CA 90064 - US |
|---|---|
| Website: | http://www.unistorage.com |
| Business Hours: | 9:00am - 6:00pm PST |
| Sales Phone: | 888-864-7867 |
| Service Phone: | 888-864-7867 |
| Sales Email: | sales@unistorage.com |
| Cust Service Email: | sales@unistorage.com |
| Date Reviewed: 09/04/2009 | ||
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stantonelectric from unknown Member Since: 08/19/2009 View Member's: Reviews |
Only thing I was displeased with was inability to use my own shipping account and remove charges from final bill |
Overall Rating |
| Date Reviewed: 08/14/2009 | ||
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tristan123456 from NC Member Since: 08/13/2009 View Member's: Reviews |
I bought a TV stand online. The credit card was charged right away. After four days I did not receive an email about the order being shipped. So I called and after getting hung up on once and put on perpetual hold 3 other times I finally got through to someone. She told me that what I wanted was backordered for at least two weeks. So not only did they not bother to tell me, they charged my credit card weeks before they ever intended to ship. Poor experience. Stay away! |
Overall Rating |
| Date Reviewed: 07/24/2009 | ||
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wgladden from unknown Member Since: 10/17/2005 View Member's: Reviews |
I have been purchasing from this site for over 2 years and had very little problems. |
Overall Rating |
| Date Reviewed: 07/22/2009 | ||
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chrish from unknown Member Since: 07/06/2009 View Member's: Reviews |
Good online purchasing experience. |
Overall Rating |
| Date Reviewed: 07/19/2009 | ||
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info from unknown Member Since: 07/03/2009 View Member's: Reviews |
Good. Hope ship to worldwide. |
Overall Rating |
| Date Reviewed: 06/06/2009 | ||
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Mapfau11 from unknown Member Since: 05/21/2009 View Member's: Reviews |
The order placing was a little different than typical. it would help if the questions were in a more bold type, and the country question was at the bottom |
Overall Rating |
| Date Reviewed: 05/25/2009 | ||
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kstefans from unknown Member Since: 05/16/2009 View Member's: Reviews |
$14 shipping for 7 day delivery of a $12 item is ridiculous. I can't read the order number because your survey is in the way Still don't have product 5/25/09 |
Overall Rating |
| Date Reviewed: 05/13/2009 | ||
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jmasters from unknown Member Since: 05/04/2009 View Member's: Reviews |
like i said in the other one i would like to see my product arrive in a timely mater. from here out is after i got my product, you say that product usually ships in 24 hours and it took a week to ship but once it shipped it arrived the next day. so you should work on ship time from the order date (but good exp) |
Overall Rating |
| Date Reviewed: 04/30/2009 | ||
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philm2007 from unknown Member Since: 12/12/2007 View Member's: Reviews |
Excellent web ordering and processing. Have used this site before, and recommend them. |
Overall Rating |
| Date Reviewed: 02/10/2009 | ||
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stathis from unknown Member Since: 07/06/2005 View Member's: Reviews |
easy process, well documented, good prices. |
Overall Rating |
| Date Reviewed: 01/23/2009 | ||
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Oldman2 from unknown Member Since: 01/23/2009 View Member's: Reviews |
I ordered 3 items; one, a heavy roll of wire and 2 very light items. Shipping was $23.17 for all. The two light items came from two separate places. Only after a phone call did I find that the wire was obsoleted and would not come at all. After 3 phone calls I have yet to receive my refund but they claim it has been sent to the credit card company. What's worse is that they say the refund will include only about $5.00 for the shipping, whereas, the shipping cost of the wire alone on the site was $15.41. The "bait and switch" part of the scam is that the wire that I ordered is still "available" on the site for the next sucker. It was a very good price -- too good. The bottom line is that they charged me $18 shipping on items weighing a few ounces and refunded $5 for an item weighing 4 to 5 pounds which is on their site but not available. Do not buy from these guys. |
Overall Rating |
| Date Reviewed: 12/10/2008 | ||
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kklecar from unknown Member Since: 11/24/2008 View Member's: Reviews |
Price seems good. Website very easy to navigate and informative |
Overall Rating |
| Date Reviewed: 11/20/2008 | ||
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djoss from unknown Member Since: 11/20/2008 View Member's: Reviews |
The items never did arrive. But that didn't keep them from charging, more than the invoice said. Been fighting with my credit card company since May. They finally said there is nothing more they can do. Non-existent customer service. Finally gave a partial refund for almost $2000 of racks that never showed up. Buy anywhere but here. These people don't seem to have any morals or ethics and certainly have no idea about customer service. I would strongly advise not to do business with these people. They must work out of their garage because they never answer their phone. Now if you want to know how I really feel.... |
Overall Rating |
| Date Reviewed: 11/05/2008 | ||
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dparter from WI Member Since: 03/15/2005 View Member's: Reviews |
good prices, easy to use web site |
Overall Rating |
| Date Reviewed: 10/27/2008 | ||
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DSZUCHRN from unknown Member Since: 10/18/2008 View Member's: Reviews |
I WAS GLAD TO FIND EXACTLY WHAT I NEEDED AT A VERY REASONABLE PRICE. THANK YOU |
Overall Rating |
| Date Reviewed: 09/27/2008 | ||
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rubcard from unknown Member Since: 09/13/2008 View Member's: Reviews |
3 days for creditcard processing and charging for rushing orders is definitely a bummer. I am cancelling my order. |
Overall Rating |
| Date Reviewed: 09/21/2008 | ||
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sanjayagarwal605 from unknown Member Since: 09/05/2008 View Member's: Reviews |
Execellent |
Overall Rating |
| Date Reviewed: 09/17/2008 | ||
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dealdoc from unknown Member Since: 09/01/2008 View Member's: Reviews |
This is first time i'm placing an order at unistorage.com So far everything seems good. But real review can be posted only after item gets delivered. |
Overall Rating |
| Date Reviewed: 09/08/2008 | ||
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WeirDave from FL Member Since: 10/30/2004 View Member's: Reviews |
It would be nice to have an option to purchase without signing up. |
Overall Rating |
| Date Reviewed: 09/02/2008 | ||
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dgbyrd from unknown Member Since: 08/24/2008 View Member's: Reviews |
So far so good! |
Overall Rating |
| Date Reviewed: 08/13/2008 | ||
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kwitag from unknown Member Since: 07/30/2008 View Member's: Reviews |
No regrets buying from this merchant. unmatched low prices and quick shipping. definitely coming back for future purchase. |
Overall Rating |
| Date Reviewed: 08/13/2008 | ||
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nivek28 from WV Member Since: 07/30/2008 View Member's: Reviews |
Saved money, saved time. thanks |
Overall Rating |
| Date Reviewed: 08/13/2008 | ||
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jetlab from unknown Member Since: 07/30/2008 View Member's: Reviews |
Before purchasing anything online I look around to get the best out of my hard earned cash. This merchant has consistently the lowest prices and a good range of products to choose from. |
Overall Rating |
| Date Reviewed: 07/28/2008 | ||
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Abush555 from CA Member Since: 07/28/2008 View Member's: Reviews |
Order placed 7/13 - still hasn't shipped as of 7/27. Emailed customer service and got a response saying it would ship 7/24...which of course it didn't. Sent customer service another email requesting to cancel order but received no response. Then I wasted 10 minutes getting hung up on by their automated phone tree this morning. I see no reason why you should ever do business with these guys. Certainly seems like I'm not alone with my complaints...only wish I'd read the store reviews before ordering. Retailer Response (09/11/2008): We emailed and informed the customer of the status of his order and never got a response. One of our reps even called the customer. |
Overall Rating |
| Date Reviewed: 06/28/2008 | ||
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santancom from AZ Member Since: 06/28/2008 View Member's: Reviews |
All I have to say is STAY AWAY! I order $5200 cabinet that said in stock ready to ship same day. They billed my CC the next day. 7 days later I checked status because I did not receive tracking info and I found out it did not ship yet. I tried calling for 5 straight days getting sent to different voicemails. I finally talked to someone and cancelled the order. I received a cancellation email next day. But 5 days later now I still have not received my $5200 back....STAY AWAY!!! Retailer Response (09/11/2008): Product is a Manufacturer direct |
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