| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 35 | 48 | 179 |
| Neutral (3) | 1 | 2 | 7 |
| Negative (1 or 2) | 1 | 1 | 12 |
| Total Reviews | 37 | 51 | 198 |
| Avg Rating | 4.73 |
4.71 |
4.46 |
| Address: | 111 Corporate Drive Auburn Hills, MI 48326 - US |
|---|---|
| Website: | http://Us-Appliance.com |
| Business Hours: | Mon - Fri: 10am - 6pm (EST) |
| Sales Phone: | 248-364-0700 |
| Service Phone: | 877-628-9913 |
| Sales Email: | sales@us-appliance.com |
| Cust Service Email: | sales@us-appliance.com |
| Date Reviewed: 06/13/2009 | ||
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tentom1 from unknown Member Since: 05/29/2009 View Member's: Reviews |
(Edited December 02nd by tentom1_8080890011) The web site is user friendly and brief and to the point. I called the store and received good information and directional answers to my questions. I am happy with the product so far and would / will buy from them again in the future. |
Overall Rating |
| Date Reviewed: 05/25/2009 | ||
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armandcat from NY Member Since: 05/25/2009 View Member's: Reviews |
helpful service rep, 'Larry." Unfortunately, I've just made a repair appointment. My Whirlpool 'Goldstar,' is tarnished. Something faulty in control pad. |
Overall Rating |
| Date Reviewed: 05/24/2009 | ||
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TinaSD from CA Member Since: 05/24/2009 View Member's: Reviews |
Order arrived in perfect condition. Delivery personnel were polite and very efficient. Prices were the best ANYWHERE. I have recommended US Appliance to friends and will use them anytime I need something. |
Overall Rating |
| Date Reviewed: 05/18/2009 | ||
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judyw4419 from SC Member Since: 03/20/2009 View Member's: Reviews |
Very courteous customer service when I inquired if item was in stock. Placed the order on a Thurs., received notice that it was shipped out on Friday, I received the dryer in SC at noon on Wed. Great price--Great service! |
Overall Rating |
| Date Reviewed: 04/16/2009 | ||
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L2277 from OK Member Since: 04/16/2009 View Member's: Reviews |
Great products at the most competive prices. Great website, terrific customer service, fast shipping. I would highly recommend purchasing from this merchant. I was so impressed I purchased again. Thank You!!!!!!! |
Overall Rating |
| Date Reviewed: 04/15/2009 | ||
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fletchla from unknown Member Since: 03/28/2009 View Member's: Reviews |
(Edited December 02nd by fletchla_9411102310) Great price, I hope it doesn't really take 3 weeks to get here. I had a missing piece and they were very prompt at responding to my problem and shipping the missing piece. |
Overall Rating |
| Date Reviewed: 04/15/2009 | ||
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rxnavarro from unknown Member Since: 03/30/2009 View Member's: Reviews |
(Edited December 02nd by rxnavarro_7801413588) it is easy and fast i really like shopping here. |
Overall Rating |
| Date Reviewed: 04/14/2009 | ||
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MAStaszak from unknown Member Since: 12/30/2005 View Member's: Reviews |
(Edited December 02nd by MAStaszak_1135990771) I have used this merchant before and was very satisfied and expect the same this time. |
Overall Rating |
| Date Reviewed: 04/11/2009 | ||
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andyorav from unknown Member Since: 08/30/2008 View Member's: Reviews |
(Edited December 02nd by andyorav) very easy and no-hassle ordering |
Overall Rating |
| Date Reviewed: 04/10/2009 | ||
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hoolie7 from unknown Member Since: 03/25/2009 View Member's: Reviews |
(Edited December 02nd by hoolie7_6443549402) The shipping charges were reasonable, but not displayed until the ast page |
Overall Rating |
| Date Reviewed: 04/09/2009 | ||
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baddingj from unknown Member Since: 03/24/2009 View Member's: Reviews |
(Edited December 02nd by baddingj_4275258373) good sight and easy order process |
Overall Rating |
| Date Reviewed: 04/08/2009 | ||
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spiedimonte from unknown Member Since: 03/29/2009 View Member's: Reviews |
(Edited December 02nd by spiedimonte_6721849073) note on website about free shipping but in fine print a notice about $30 diesel fuel charge. Don't know what that's all about. |
Overall Rating |
| Date Reviewed: 04/07/2009 | ||
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suzieski from unknown Member Since: 03/22/2009 View Member's: Reviews |
(Edited December 02nd by suzieski_8111362943) Excited about the Free Shipping, but then saw there was a $30 Diesel Fuel charge... so felt a little misled. Over all... good website. Easy to use. Lots of information for making sound decision. Good deals. |
Overall Rating |
| Date Reviewed: 04/06/2009 | ||
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cirllee from unknown Member Since: 03/27/2009 View Member's: Reviews |
I have not heard anything from my order since I got the email to approve my order. I know that the money has been taken from my account but I have no ideal where my item is or what company it is coming from. |
Overall Rating |
| Date Reviewed: 04/06/2009 | ||
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kirbykenneth38 from unknown Member Since: 03/21/2009 View Member's: Reviews |
this is my first time ordering off line and it was easy. TK you |
Overall Rating |
| Date Reviewed: 04/05/2009 | ||
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jacix-2 from unknown Member Since: 03/27/2009 View Member's: Reviews |
There were only two options available and either indicated length of time. They should offer more shipping choices and display the price by the shipping rather than requiring a click on it to see the price. I needed the trim kit for my microwave, I had to find the model number for that on another website then do a search by model number. Once I had what I needed, it was easy to place the order. UPDATE. After two weeks I still have no confirmation they are even sending the unit. I received an email stating they would send me a UPS number but have not yet recieved anything. The money has been drawn from my account. There is nothing on the website to inform of the excessive shipping time or perhaps if the unit was not available. As of today I am still waiting for some comunication and for the unit. |
Overall Rating |
| Date Reviewed: 04/05/2009 | ||
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pkwater from TX Member Since: 02/26/2004 View Member's: Reviews |
perfect process |
Overall Rating |
| Date Reviewed: 04/01/2009 | ||
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dabiggguy from unknown Member Since: 03/23/2009 View Member's: Reviews |
New way and a new place to buy appliances and electronics. Will buy from again in the future. |
Overall Rating |
| Date Reviewed: 03/04/2009 | ||
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djredlinger from unknown Member Since: 02/12/2009 View Member's: Reviews |
Easy website to use. Great prices! The delivery driver was very friendly and easy to work with. I would buy from this merchant again and recommend it to friends. |
Overall Rating |
| Date Reviewed: 03/04/2009 | ||
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dennis.pasch from unknown Member Since: 02/16/2009 View Member's: Reviews |
Great prices and easy shopping. Will possibly be looking to buy a new Frig and a washer an dryer in the future from your site... Had a little attitude problem with Pilot’s delivery personal. I was advised delivery would be between 4-5 PM, but it arrived at 2:30 PM. I was not at home. My daughter would not accept the merchandise until I came home to inspect it. She said the delivery person was quite annoyed and rude to her, she said he would need to wait until I came home, he said if I took to long, I would need to reschedule delivery again. Luckily I was in the area and came home... Everything was ok... |
Overall Rating |
| Date Reviewed: 03/04/2009 | ||
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kulotkulit from unknown Member Since: 02/16/2009 View Member's: Reviews |
good so far |
Overall Rating |
| Date Reviewed: 03/04/2009 | ||
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ja123pa from unknown Member Since: 02/07/2007 View Member's: Reviews |
easy web site to navigate. |
Overall Rating |
| Date Reviewed: 03/03/2009 | ||
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k_pitzner from unknown Member Since: 02/15/2009 View Member's: Reviews |
Would have liked more details on exactly when my item will be arriving. |
Overall Rating |
| Date Reviewed: 03/03/2009 | ||
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jdw1 from unknown Member Since: 02/15/2009 View Member's: Reviews |
If the delivery of the microwave is as easy as ordering, I will be very pleased and satisfied. |
Overall Rating |
| Date Reviewed: 02/28/2009 | ||
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zangsf1 from unknown Member Since: 02/12/2009 View Member's: Reviews |
Best prices on appliances. I love not paying tax or shipping. This is my 2nd order with them. For big purchases it is important to be able to talk to a knowledgeable person and every time I call they answer my questions and assist me well. |
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